Cant sign into app world

my girlfriend isnt able to log into app world on her torch, ive even tried using my blackberry id to get in.....any suggestions.

Hey OliviaCash,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: http://bbry.lv/qip40f 
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click  Accept as Solution for posts that have solved your issue(s)!

Similar Messages

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    Since I got my new phone, i have never been able to get into app world do any downloads.   IIt keeps on coming up with: "An error has occurred.  Pls try again later" PLs help.

    Hey OliviaCash,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to resolve the issue: http://bbry.lv/qip40f 
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Cant sign into App Store since upgrade

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    Hello All,
    I had the same problem when I manually changed my time to be one hour earlier, as my phone adjusted to summer time, and the government here in Egypt decided to cancel the summer time for this year. When I switched my time settings from manual to automatic again, all is back to normal and I was able to sign in to my app store account, and started downloading new apps normally.
    Obviously, it has to do with time settings on your phone. Set time to automatic, and give it a try.
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    Cheers

  • I can't update apps or even sign into App Store, is there going to be a fix coming?

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    Hello Panthercat222,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where you are unable to connect to the iTunes Store please follow the steps below.
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
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    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
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  • Cant sign into itunes or download any apps just keeps saying waiting and not askin for my apple id any help plz

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    Restart your iPod. Hold down the sleep / wake button until you see the red slider then swipe to power off. Then hold down the sleep / wake button until you see the Apple logo.
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    Now i cant find BlackBerry App World and Rss Social Feeds, did someone have this issue?
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