Cant sign into Facetime and iMessage

Until april, they were working flawlessly, but has stopped signing in...
Unlike other people, it doesn't give me any error while trying to sign in, but nothing happens. I put my email and password and click Sign in but a loading circle turns for a sec and nothing happens. I tried every reset and just 10 minutes ago I chose erased all the media and settings but still no success. Is it a widespread problem?

Sorry to say but yes you are not alone.
There are other threads if you want to get into the detail but here is the best advice so far
1)  make sure you have internet
2)  make sure your time settings is not too far adrift (emerald sequoia free app will tell you) and try and adjust to get close to real time.
3)  call or go online to apple support and go up the chain -  explain that it is an AppleID validation problem (if you don't have AppleCare then that should wave the cost) - get the problem referred to engineering
4) keep trying (daily) to get in
5) don't expect Apple to get back to you to say it's fixed
6) if it persists then join the discussion in the main thread (47000 views must indicate something is up!)
Good luck!!

Similar Messages

  • So I just updated my MacBook (2009 model) to Maverick and I tried signing into Facetime and iMessage but it just stays stuck in the log in screen.  Any help?

    So I just updated my MacBook (2009 model) to Maverick and I tried signing into Facetime and iMessage but it just stays stuck in the log in screen.  Any help?

    same problem, its driving me crazy, never had this crap with any other phone

  • I cant sign in facetime and imessage in ipad3

    After i changed the password, i couldnt sign in both of facetime and imessage. I tried sign out itune and reset all setting and turn off the ipad several times. it still said "could not sign in. please check your network connection and try again."  The internet is ok, can someone help me to solve these problem? Thanks

    http://support.apple.com/kb/ts4268  read that

  • I cant sign into facetime or imessage on my new mac book pro

    every time i try to sign into imessage or facetime on my new mac book pro it comes up with an error message telling me to check my network connection does anyone know how to fix this?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • HELP!!! When I sign into FaceTime or imessage, when I sign in it makes me sign in again and again until it says that the password is incorrect!!!! I know it correct!!! Please help I can't sign in!!

    HELP!!! When I was using imessage on my phone it worked perfectly, but on my ipad, when I sign in it makes me write my password again and again until it says my password is incorrect!! Please help, I know my password is corrcect and I don't know what's going on with imessage.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Can not sign into FaceTime or iMessage on ipad air

    For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Unable to sign in facetime and imessage since i updated ios 7

    How can i sign in facetime and imessage?

    someone else gave some information to go into your network setting and change the DNS to 8.8.8.8
    i had the same problem, but i went in and change the DNS and it is working perfectly now

  • Why can't I sign into FaceTime or iMessage with my apple I'd after os 6 update

    I upgraded to os 6 and can't sign into FaceTime or iMessage since. Error message pops up saying incorrect username or password even though I use the same user name on iTunes. I tried creating a new apple I'd n that didn't work either.

    Hello,
    Might ask here...
    https://expresslane.apple.com/

  • Upgraded to 5c on Saturday and won't let me sign into FaceTime or iMessages. Keeps saying error.

    Upgraded to 5c on Saturday and can't sign into FaceTime or iTunes. Keeps saying error. Tried 3 different networks with no luck. Been able to sign into all other apps without a problem. Help x

    Hey Lucky37!
    I have a couple of articles here for you that will help you troubleshoot this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I can not sign into FaceTime and my firewall is turned off, help. I'm a Clear internet user, if that matters or helps.

    I'm having trouble signing into facetime. Keeps saying to check my network, but the internet is fine and my firewall is turned off. I'm a Clear internet user and I'm not sure if that makes a difference or not.

    there has been a big problem with facetime and imessage. The best solution for this case is to restore your device http://support.apple.com/kb/HT1414
    Make sure you back it up. and I would set up facetime before you reinstall your backup and  make sure its working.

  • I can't sign into FaceTime or iMessage using my Apple ID.

    I Have been trying to sign into both iMessage and FaceTime on all my apple devices. And it won't sign into either one of them. I know the password is correct because I am able to use iTunes and iCloud.
    but its only with my Apple ID. I signed into FaceTime with my friends account and it worked perfectly fine.
    why won't it sign in with mine?

    Hello nfgaan,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Cant sign into facetime

    Ok i have tried signing into FaceTime with two different accounts and it keeps saying,"Cant sign in. Please check your network connection and try again." I am positive my wifi is working. Any suggestions?

    Sorry to say but yes you are not alone.
    There are other threads if you want to get into the detail but here is the best advice so far
    1)  make sure you have internet
    2)  make sure your time settings is not too far adrift (emerald sequoia free app will tell you) and try and adjust to get close to real time.
    3)  call or go online to apple support and go up the chain -  explain that it is an AppleID validation problem (if you don't have AppleCare then that should wave the cost) - get the problem referred to engineering
    4) keep trying (daily) to get in
    5) don't expect Apple to get back to you to say it's fixed
    6) if it persists then join the discussion in the main thread (47000 views must indicate something is up!)
    Good luck!!

  • After IOS 7 I can not login into FaceTime and iMessage.

    Help

    Hi Fernandoalbarran,
    If you are having issues logging in to FaceTime and iMessage, you may find the following article helpful:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Regards,
    - Brenden

  • It is not letting me sign into FaceTime or iMessage

    whenever I want to sign into my facetime or Imessage it would say server not available try again later, why does it kee happening to me?

    Only Support can help you on this. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

  • Cannot sign into FaceTime or iMessage

    We just bought a new iMac, downloaded Yosemite, and now FaceTime nor iMessage will sign in. With FaceTime, after typing in the password, my ID and password go black and that's it. With iMessage, all I get is a spinning wheel and it stops there. My ID works everywhere else.
    Please help, this is very frustrating with a brand new machine where you expect everything to work out of the box...

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Maybe you are looking for

  • How do I get my videos to all work correctly in Photoshop Album Starter Edition Ver. 3.0?

    I have been using version 3.0 for the last 3 years and had no problems with any of my videos playing once they were downloaded from my mobile phone or camera to version 3.0 until August 2007 but now a lot of them say 'The selected file cannot be play

  • Microphone button in calendar doesn't work

    Microphone button in calendar doesn't work

  • (File-)Adapter Logging

    Hi, I configured the file adapter as sender (polling on a ftp server on my local machine). The log of the ftp server shows, that the adapter logged in and downloaded the specified file. But I can't find the message in any monitoring components, neith

  • BI Graph - broken link if the jspx is in a folder

    Re: 88.Dynamically-Updating JSP Graph in JSF Page [10.1.3] The example works fine only when the JSF JSPX file containing the graph tag is in the root directory. But if I place the JSPX file in a folder, the chart image shows up as a broken link. For

  • MULTI VIDEO HELP!!!!!!!

    OKAY!! So I'm a super noob to premiere pro CS4. I'm trying to sync two videos and both their audio. I can sync 2 videos because when I drag the videos into the time line, they show on different time lines. However - the audio overlaps on the same tim