Cant sign into imessage or facetime

i created a new apple id an now i cant sign into imessage or face time..help

FaceTime, Game Center, Messages: Troubleshooting sign in issues

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  • Why can't i sign into iMessage or FaceTime?

    why cant i sign into imessage or facetime?

    I'm also having the same issue. I have an iPhone 5, upgraded to iOS 7, no issues. FaceTime and iMessage work like a charm. Also have an Pad 4th gen, upgraded to iOS 7, and everything except FaceTime and iMessage work. Both were working before the upgrade. Using the same Apple ID and password on both, just like before. Date/Time set to automatic. Tried over WiFi and LTE, changed DNS entries, tried tons of other feature combinations. No luck yet.
    Any suggestions?

  • I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
    (116847)

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • I cannot sign into iMessage or FaceTime on iPad 2

    When I try to sign into iMessage or FaceTime on a new iPad 2, it says it cannot and to check network connection. We have 3 iPhones in the house and
    have never had a problem. Also, any other use of internet connection is fine. Any suggestions?

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • For some reason i can't sign into imessage and facetime. PLEASE HELP???

    For some reason i can't sign into imessage and facetime. PLEASE HELP???

    Hey tcap8687,
    After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you have difficulty activating FaceTime or iMessage - Apple Support
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
    Tap Settings > FaceTime > You can be reached by FaceTime at:
    Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
    Thank you for contributing to Apple Support Communities.
    Take care,
    BobbyD

  • Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime.  So please help!! Thank you!!

    Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime.  So please help!! Thank you!! ☺

    Maybe:
    iOS: Troubleshooting FaceTime and iMessage activation
    iOS: Troubleshooting FaceTime
    iOS: Troubleshooting Messages
    It is not clear what "But now I any sign into iMessage or FaceTime! " means

  • Is anyone experiencing problems signing into imessage and FaceTime since upgrading iOS 6?

    Since upgrading to iOS 6, is there anyone who  have had problems signing into iMessage and face time? I need some assistance!

    I think I've fixed it !!
    not sure if this will work for everone but I noticed when you go on settings>messages>Send & Receive it was displaying my Apple ID twice and underneath where is says "You can be reached by iMessage at:" , it was displaying my email address twice as well, so I clicked on my Apple ID and signed out, restarted my ipod and signed back into iMessage in the settings and it just displayed my apple ID and email once. Next I restarted my router and my Ipod Touch 4g IOS 6 and it was working again !!! . Not sure if this will work for everyone but I just ****** around with it and it seems to be working for now anyway

  • My iphone 5 wont let me sign into imessage and facetime!

    I recently bought a iphone 5 from my aunt. I went to AT&T to go activate and switch over phones. (I had a iphone 3gs). I later went home and tried to log into my imessage and facetime, but it wouldnt let me. I keep trying and it says "iMessage Actavation - Could not sign in. Please check your network connection and try agian". I have wifi so my internet can not be the problem & and my internet on my phone works great. I can sign into my itunes and icloud witout any problems. I tried turning my phone off and on, restore the iphone and reset the settings. Ive also tried calling my company but said they couldnt help. And I called Apple and told me to the same time ive already tried doing. I dont know what to do anymore. And im hoping someone can help me out! Thank you!

    One thing to remeber , this issue occurs because of poor wifi  or internet connection. If this isn't fault in your case, try these because it happens in all products of apple like mac,ipad mini,ipod touch..
    Check you apple id and sign in again.
    Change you DNS to open DNS or Reset you network settings.
    Reboot you iphone once.

  • Ipad air cant sign in imessage and facetime for ios 8.1.2

    Hi
    Before I make this topic, I read a lot of topics about the same problem as mine and I cant fine any solution. So my problem is: after updating to 8.1.2 for my ipad air, I have to sign in my imessage and facetime again and it says: "Imessage or Facetime activation. An error occurred during activation. Try again."
    What I have done is
         _ Set Date&Time automatically,
         _ Set My info to my contact number
         _ Reset network setting
         _ Sign out icloud and sign in again
         _ Sing out apple ID and sign in again
    So, is there any way to fix the problem now or we have to wait from the engineers?
    Thank you

    Same problem here and "handoff" without function.
    "Done everything too
         _ Set Date&Time automatically,
         _ Set My info to my contact number
         _ Reset network setting
         _ Sign out icloud and sign in again
         _ Sing out apple ID and sign in again!"
    plus
    new apple-ID
    Hardware - and Softwarereset
    try another network

  • TS4268 I still can't sign into imessage or facetime. What do I do?

    It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I cannot sign into iMessages or Facetime

    2 days ago, I was logged out of both iMessages and Facetime for some reason. Since then I have been trying to log back, in but after a few seconds of waiting a message pops up and says:
    iMessage Activation
    An error occurred during activation. Try again.
    OK
    My apple ID works with everything else and I made it in Christmas 2013. I have tried using If you get an error when trying to activate iMessage or FaceTime - Apple Support but the troubleshooting won't work. Any help?

    Hi, it says a title of FaceTime or iMessage activation and then could not sign in check network connection.

  • I cant sign into iMessage using my Mac, Help me please!

    I've been trying to sign into my imsg account in my Macbook, but this notifation shows up "The registering device does not have appropriate credentials."
    I'm using iMsg on my iPhone 4 with my Number and not with my Apple ID, but now I can recieve my msgs on both my number and Apple ID.
    Is it possible to recieve my msgs on my Macbook with my phone number?
    How can I sign into my account on Mac with that note showing up?
    Note: My apple ID is @Hotmail

    I have the smae issue since I upgraded to ML, Facetime and Messages do the same.. I use my @me apple ID on iPhone and iPad without a problem and used to before ML on the Macbook Air as well..

  • Can't sign into iMessage or FaceTime after updating to iOS 8.3

    I recently purchased a brand-new iPad Mini 3 (actually just a week ago), and decided to update to the newest iOS since I hadn't done so yet with my iPhone. Thank God, I didn't. The update messed something up, and now I am unable to successfully log into my iMessage/FaceTime apps. I've tried reseting the network settings, rebooting the iPad, making sure location and automatic date & time settings were on, and logging in and out of my iTunes account, but nothing has worked for me so far. The farthest I've gotten is the step which asks how I would like to receive my messages/FaceTime requests (through phone number, iCloud address, etc.), but after hitting 'next', I am redirected back to the sign in page.
    I can, however, successfully log into my iTunes account (which uses the same iCloud login), so I'm positive that I'm typing my information correctly. There also isn't a problem with my wi-fi--I swear.
    What's worse, is that when I went onto my MacBook Pro, I noticed that my iMessages weren't sending at all, either. I logged out of iMessage, hoping to simply log back in again, but now it's giving me the old "Could not sign in to iMessage. An error occurred during activation. Try again."
    The only thing I've updated is the iPad, so I don't understand why my MacBook is being affected, too. My iPhone, however, is working perfectly fine.
    I'm sure I'm not the only one having this issue, right?

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

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