Cant sign out of Desktop app

Hello, I can't sign out of my old email account in the creative cloud desktop app. I've deleted the program, reinstalled, and the new app comes up with the old login info. Please help!, Hello, I can't sign out of my old email account in the creative cloud desktop app. I've deleted the program, reinstalled, and the new app comes up with the old login info. Please help!

What happens when you try to sign out of iCloud?

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You've been signed out - CC Desktop App

Any ideas why this is happening? The CC software that I have installed will not launch and I am unable to to download/install other software.
I am able to log-in to my CC account through Firefox, and everything looks fine from there.

Here Mike,
Looks like users will have to solve our own problems. Turns out you have to do what's on this page:
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
But I'm reposting the fix in case they remove the page. Solution 2 + 3 worked for me...
Solution 2: Clean up cached user login information.
Delete the opm.db file.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Solution 3: Reinstall Creative Cloud and clean up cached user login information.
Uninstall Adobe Creative Cloud. Windows
Open the Windows Control Panel > Programs And Features.
Choose Adobe Creative Cloud and click Uninstall/Change.
Follow the onscreen instructions.
Mac OS
Open Finder and go to /Applications/Utilities/Adobe Installers.
Double-click Adobe Creative Cloud to remove.
Follow onscreen instructions.
Repeat the steps from Solution 2.
Launch Creative Cloud.
To the top

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

I got two icloud i change on but i cant sign out on my imac

i got two icloud i change on but i cant sign out on my imac

http://support.apple.com/kb/ts1559

I cant launch creative cloud desktop app... it is already installed...

i cant launch creative cloud desktop app... it is already installed...

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my inf

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Cant sign out of skype

i cant seem to find out how to sign out of skype, some one please help

Hi, alanorihuela, and welcome to the Community,
In the Windows desktop version of the software, to sign out, click on:
Skype -> Sign Out.
You may also shut down Skype completely by right-clicking on the Skype icon and clicking Quit Skype.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

One of our Team users cannot sign into CC desktop app on OS X 10.8.5

Every time of our CC for Team users tries to sign into the CC app in OS X 10.8.5 he just gets a message saying "You have been signed out"
In addition, on startup of his iMac he also receives continuous popup messages saying that admin rights are required (something along those lines) until he quits the app and starts it up again.
CC app version is 1.7.0.413
Today I tried completely removing the app using the uninstaller and even after reinstalling he gets the same sign in issue.
Any ideas please?

Just resolved this will online support chat...
In case anyone else comes across the same issue, all you need to do to fix this in OS X is:
quit CC app
open terminal
type: cd ~/Library/Application Support/Adobe/OOBE
type: sudo rm opm.db
relaunch CC app and it should be fixed

Cant install creative could desktop app, but application manager!?

Hi there,
i downloaded the cc-setup file and it installed the application manager, but not the creative cloud desktop app. So i am able to install Photoshop, but not Acrobat for example. This is only possible in the CC-App. How can i fix this?
EDIT:
I found out this is caused by every windows older than windows 7 (in my case windows vista). So my new question: Am i not able to install a couple of apps (not included in application manager) due to my windows version? That would be terrible!
Greetz
Dullodir

Hi Dullodir,
Adobe CC apps are not tested on Win Vista machine. The software may work on other OS's, but Adobe didn't test these and can't guarantee that the software will work.Please find the system requirements to install CC app: http://www.adobe.com/ie/products/creativecloud/tech-specs.html .
Regards,
Romit Sinha

Can't sign in to Desktop App

I can't ever get to a sign in window when pressing the sign in button on the FormsCentral desktop app.
I have no problem signing in to the browser/online version but the desktop app constantly has a timer when pressing either of the sign in buttons.
I have tried uninstalling Acrobat XI and reinstalling (which removes FormsCentral App as well) but the problem persists.
Anyone have any suggestions?

FormsCentral is still spinning when selecting check for updates - have screen grabbed version as per below:
No updates were showing in the CC application manager for Acrobat - have just launched it to get the version number and clicked check for updates and there are some for it! peculiar that it doesnt show in the app updates section - will add to post if this fixes it.
Unfortunately updating Acrobat hasn't fixed sign in or update of FormsCentral. Current Acrobat version can be seen below:
Message was edited by: allenjennings

HT1688 I cant sign into my YouTube app... forgot the username and password used

I can't sign into my youtube app.....forgot the username and password used

The original post said she alreadly signed into her account.
ChR15 Ch3N wrote:
You can either restore the iPod touch or you can go to the Settings app-> Store->Tap the account at bottom->Sign out->Login with own account.

Can you no longer sign out of the App Store with one ID and then sign in with another?

i can no longer sign out of an Apple ID on the App Store and then sign in with another. I did this in order to share games with my sons. Is this no longer possible? When I try it now I get a message saying he will have to wait 90 days before he can use his ID again.

The page that I linked to, associating a device and the 90 days, has been around for a few years (at least 3), but from what some people have posted on here the association doesn't always kick in.
Are the apps that you might want to sync in the computer's iTunes library that you sync his iPad to, or have you got copies of them somewhere so that you can add them to it and then sync them instead of redownloading ? If they were bought on a different computer, and are still on that computer, then you should be able to copy them over to his iPad's computer - by default an iTunes library is stored under :
Mac OS X: /Users/username/Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\Music\iTunes
Windows 7 and Windows 8: \Users\username\My Music\iTunes
There should be a 'Mobile Applications' or similarly named directory under it - copy the apps to a flash drive, if not already done so then authorise your account on his iTunes (Store > Authorise This Computer menu option) and then add them via File > Add To Library menu option

Changed apple ID password, but cant sign in to apple app store or facetimme

I couldn't access to apple ID so I changed the password follwing steps to change apple ID password. Then I couldnt at least sign in to apple store, Facetime, Icoloud. What should I do?

This sounds similar to a problem I had, though I may be wrong. First sign out of everything, the app store and icloud both have there own way of signing out so make sure to do them both. To sign out of app store go to featured tab then scroll to the bottom and click apple ID, for icloud you sign out under settings. When signing out of iclould you will need to use your old password, so you may need to go back online to the apple website and change your id and password to what it was before. Once you've signed out of everything go apple website and change you ID and password to what you want it to be. Then go and sign back into everything. I hope this helps. It might not be the best way but it worked for me.

Forgot to sign out of old id and changed icloud email address and cant sign out of find my phone

I have a iphone 4s and changed icloud email address and forgot to sign out of find my phone. How can I turn it off to change to the new email address that I changed in icloud?

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

TS1368 cant sign out or into itunes store without getting an "unknown error 0x800B0101" please help!!

i cannot sign out or into my account, but the store still remembers my name! i keep getting "unknown error 0x800B0101" no advice relative to that code has worked thus far, im extremely frustrated

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

Cant sign out of Desktop app

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