Cant start firefox. Uninstall and reinstall don't help

It seems I got a virus that stopped firefox from opening and created ad pop ups on explorer everytime I open a new window. No software detects and corrects the virus so I restored the computer to before the infection but firefox still won't open even after I uninstalled and reinstalled it. I prefer not to use explorer for web browsing. How do I get firefox to open again?

hello SherryHB, please try to run a full scan of your system with alternative security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] which are specialised in removing adware and browser hijackers...
[[Troubleshoot Firefox issues caused by malware]]

Similar Messages

  • Firefox crashes several minutes after opening every time I use it. I think Firefox was updated shortly before this started. Uninstalling and reinstalling have not helped. Updating all plug-ins has also had no effect. Would appreciate help fixing this.

    Browser starts out working normally but within a few minutes it freezes, stops responing and I have to close it using Task Manager. When I open Task Manager, it shows two Firefox programs running with different icons even though I only opened one window.

    iTunes saves out a new copy of the entire library file every time a change is made to the library. This is not new behavior.
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    A virus
    or
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  • When I try to access iTunes or safari, I get the following message:The procedure entry point QTCF_CFHTTP message set header field value could not be located in the dynamic link library QTCF.dll  I uninstalled and reinstalled.same result HELP!

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    Taken at face value, you're having trouble with a QuickTime program file there.
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  • Firefox opens three sided frame when you open it. Uninstalling and reinstalling didn't help.

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    -> Start Firefox in Safe Mode by Holding down SHIFT key while Starting Firefox
    -> As an alternative method, press '''Win + R''' keys and enter one of the following in the Windows Run box:
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  • I use firefox 29on mac since updade I cant use search bar/google. if type address inaddressbar ok. uninstall and reinstall does not help

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    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
    '''Note''': ''This will cause you to lose any Extensions and some Preferences.''
    *Open websites will not be saved in Firefox versions lower than 25.
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • I cannot get Firefox to come up. It says it is running but cannot find it. I have uninstalled and reinstalled. Please help.

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    The Firefox Home app for iOS is not the Firefox browser but rather for to synce with your desktop Firefox to have your Firefox desktop history, bookmarks and open tabs on your iPhone/iPad.
    http://www.mozilla.org/en-US/mobile/home/
    http://www.mozilla.org/en-US/mobile/home/faq/
    https://wiki.mozilla.org/Mobile/Platforms#Other_Platforms
    iPhone/iPad/iPod
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  • After Upgrade to latest iTunes, it will not open.Uninstall and reinstall did not help Getting this error message ''  Runtime Error R6034 '' An application has made an attempt to load the C runtime library incorrectly''. 3 windows PCs.1 vista, 2 windows7 7

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    Try the following user tip:
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  • Can someone please direct me how to properly uninstall and reinstall???

    I had a previous post as well but I just want a fresh start on uninstalling and reinstalling. When I followed the steps and then opened itunes it had my previous library there even after I deleted the itunes folder from program files.
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    Connect to any computer that has iTunes loaded.  The following will work for everything EXCEPT music that was obtained from some place other than the iTunes Music Store.  If that is your situation, post back before you proceed.
    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
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  • I want my old iTunes back, I am sick of uninstalling and reinstalling this new version.  I just need my apps for my new iPhone6

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    If you really want to roll back to 11.4 uninstall all iTunes/Apple components, restore the pre-upgrade version of the library as described inEmpty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:
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    iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
    If you have trouble uninstalling or reinstalling see Troubleshooting issues with iTunes for Windows updates. The same tip should help you get iTunes 12 installed properly if you want to give it a try.
    tt2

  • My firefox browser is only opening the page to about 10cm deep although it's full screem width. It started doing this about a week ago. I've uninstalled and reinstalled it but it's still too short and I can't drag it to full size, it just pings back. Plea

    My firefox browser is only opening the page to about 10cm deep although it's full screem width. It started doing this about a week ago. I've uninstalled and reinstalled it but it's still too short and I can't drag it to full size, it just pings back. Please help?
    == This happened ==
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    == 12/07/2010

    Hello Susan.
    It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
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    If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

  • When I try to start Firefox, I get a message that it is already running but not responding and I can't run another Firefox at the same time. I uninstalled and reinstalled. No change. Tried various other suggestions. Help!!

    When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.

    How are you opening the Profile Manager?
    *http://kb.mozillazine.org/Profile_Manager
    Sounds that Firefox is still or already running.<br />
    See:
    *http://kb.mozillazine.org/Kill_application

  • Firefox 3.6.8 will not start. I have to go to safe start, click reset to default, ok, then the shutdown box appears, I click cancel and it will open. I have rest profile, uninstalled and reinstalled, clicked alll he boxes on safe start, tried an older ver

    Firefox 3.6.8 will not start. I have to go to safe start, click reset to default, ok, then the shutdown box appears, I click cancel and it will open. I have rest profile, uninstalled and reinstalled, clicked alll he boxes on safe start, tried an older version need help. in English
    == This happened ==
    Every time Firefox opened
    == either after I last updated to 3.6.6 or .7 or reset my inernet exploerer values to default

    I had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
    Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
    I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails.

  • I have firefox 3.6 installed in my laptop but for past few days i have been unable to start it, I uninstalled firefox once and reinstalled it but nothing positive haapened.

    I am using windows 7. As I mentioned in the question that firefox has stopped working for last few days though chrome is working fine but as i prefer firefox so i need help. I tried all sort of permutation like uninstalling and reinstalling it and then installing the other versions but nothing worked.

    I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
    I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

  • HT1923 i couldn't open itunes so it suggested i uninstall and reinstall. when i go to reinstall a message comes up that i don't have sufficient privileges to start system services.

    i found that i couldn't open itunes on my home computer so the website suggested i uninstall and reinstall the program. i uninstalled it then tried to reinstall and an error box comes up that says to verify i have sufficient privileges to start system services. I'm not sure what this means or how to fix it so i can finish the installation process.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS3274 I selected "update all" to update my apps, entered my ID and they all went to "waiting" and none of them started updating. Tried shutting done, it was plugged in, I closed all open apps...tried uninstalling and reinstalling 1 app and it still is wa

    I selected "update all" to update my apps, entered my ID and they all went to "waiting" and none of them started updating. Tried shutting down (several times), it was plugged in, I closed all open apps...tried uninstalling and reinstalling 1 app and it still is waiting? Thoughts?

    See if any of these suggestions help you. They have worked for others in the past but YMMV.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

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