Cant sync iphone backup corrupted

i cant sync my phone, tried to delete my backup but everytime i try to sync it comes back, same error message says my backup is corrupt and it cant sync
i did encrypt my backup, dont know the password for it, i tried every password i use and none work

It's been almost 3 weeks since I posted this. Any suggestions on how to fix ?

Similar Messages

  • HT201210 says cannot sync iphone - backup is corrupt or not compatable -tells to delete iphone backup.  What to do?

    says cannot sync iphone - backup is corrupt or not compatable -tells to delete. what should i do.  I already uninstalled and reinstalled all apple software and the latest itunes version...to no avail

    I have this problem too can somebody please help where are all the apple helpers? This is ridiculous!!!!

  • Cant sync iphone 5

    having the same problem, cant sync iphone 5 with my mac 10.5.8.. i have tried downloading the newest itunes but the problem is i cant install in with my current operating system. really need to figure out how to get snow leopard

    You have to upgrade to 10.6.8 to be able to download iTunes 10.7 or 11.  The 10.6 Snow Leopard DVD is back in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • Cant sync iphone calander to outlook for mac 2011 on Imac?

    cant sync iphone calander to outlook for mac 2011 on Imac?

    yes, I checked.
    You know what the configuration file for this setting? It all started when I replaced the folder "Office 2011 Identities" with that of the old MAC!
    In fact, if I create a new account everything returns to normal but I need to work with my account!

  • Cant sync iPhone because itunes says this computer is no longer authorised

    whenever i try to sync my iPhone 5s to my computer (iMac.. the older/thick one), it backs up and works fine until it starts to download music and apps. it says that it cant sync to my iPhone because the computer is no longer authorised for the purchases made on the phone, it gave me the option to authorise (which it already was) so i did, still didn't work, so i reauthorised and reauthorised a couple of times. i first started to notice the problem when i updates to IOS 8 (iTunes v12.0.1.26) so i don't know whats at fault. i have a 4th-gen ipod touch (6.1.2) that syncs without any problems. i dont know what to do anymore , i just want my new songs on my phone. is there any way i can fix this because having to carry my ipod and my phone everywhere is getting quite tedious.

    Hi GArveladze11,
    Welcome to Apple Support Communities.
    It sounds like you’re not able to sync your iPhone 5S with your iMac because of repeated alerts to authorize the computer. Take a look at the article linked below, it provides more information about the alert message that you’re seeing and possible resolutions.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
    Take care,
    -Jason

  • Cant remove iphone backup

    hi,
    it seems that an iphone backup has reserved most of my free GB. how can i solve this problem without restoring from itunes cause I want to keep my 1.1.3. version?
    kind regards

    it is not recommended that you remove the iphone back up, it is there incase you need to restore the iphone.
    However, if you are looking to free up space, first open itunes.
    Once itunes is open, click on edit at the top of itunes and choose preferences.
    In the preferences window, click on the syncing tab.
    In the syncing pane, you will see the iphone backups that are on the computer and there is a button to remove backup.
    Hope this helps.

  • HT2729 iphone timed out-cant sync iphone 5s

    downloaded the latest version of itunes and i cant sync my new iphone 5s. "device timed out message" any sugguestions

    Hi there jennjas1995,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    -Griff W. 

  • Cant sync iphone with itunes at all

    I am not able to sync iphone to itunes at all i redownloaded itunes and i deleted and restored my phone

    If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Cant sync iphone 6 plus to itunes, can only restore backup or setup as new

    I recently bought a new iphone 6 plus and set it up through itunes by restoring from the backup of my previous iphone. 
    Since then I have made updates on my new phone (installed some apps, updated IDs and passwords, etc), and most recently let it install the ios 8.1.1 update.
    Today when I connected my phone to my PC to sync it with itunes, the only options I am given are for setting up the phone, not syncing it. 
    Specifically, it gives me 2 choices.  1) Set up as a new Phone, 2) Restore from this backup (the backup from when I already originally set up the new phone).
    I do not want to restore the phone in either of these fashions, I only want to do a sync to a) get the updates on my phone backed up into itunes and b) install music from my itunes onto my iphone (which for some reason did not come across in the original setup).
    How can I SYNC my phone without simply having to RESTORE it to the state it was some time ago ?
    If I am having this problem now, it seems I would be stuck in this situation in the future too.

    It's been almost 3 weeks since I posted this. Any suggestions on how to fix ?

  • IPhone Backup Corrupt

    Hey guys,
    I am having a backup/restore NIGHTMARE right now.
    I have a 16gb iPhone 4s and the original backup was done in iTunes10 on Windows Vista. Since then I have updated to iTunes 11 hoping that would help. Here is what I have done so far step by step.
    1) My16gb iphone gives me about 13.5gb of usable space. Of that 13.5gb of space 6gb was taken up by "other" so I began my mission to reduce the amount of content "other" took up on my phone.
    2) The forums told me that cache and other unneeded files were contained within the "other" section and that I should do a backup and restore to reduce this. (this sounds really stupid to me now but seemed like it was worth a try at the time)
    3) At 1:40am I noticed my last backup was 2 hrs old. (I constantly sync my phone to my computer via itunes & have no icloud backups). So I backed up again using the "Sync" button in iTunes before using the "Update & Restore" function in a version of iTunes 10.
    4) After my phone updated my iOS and took 45min going through the "Restore" portion of the process, it counted down to the last seconds and then gave the message "iTunes could not restore the iPhone "WesHype's iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored."
    5) I thought the next best thing would be restoring from that backup that was made at 11:30pm however it was not on the drop down list. I checked in "Edit/ Preferences / Devices" however the only back ups that were their was a year old backup of my old iphone, a 6month old backup of my ipod and a backup named "WesHype's iPhone - Jul 21, 2013, 2:06 AM" Now 2:06 is the time that I tried to restore the phone and despite the name, in the right column it says the backup is from 1:40am. This is obviously a copy of the corrupt backup.
    6) I tried to restore this backup several times and even upgraded my iTunes to the newest version. Each time restored a new backup appeared with an updated time/date after "WesHype's iPhone" however it was just a copy of the same. Apparently all previous backups have been overwritten.
    7) I began ripping through the files located in "/ Users / WesHype / App Data / Roaming / Apple Computers / MobileSync / Backup" in the "Library" folder there is a folder called "SMS" which seems to contain a lot of the pictures I have sent and received.
    I am convinced it is only a small portion of this backup that is "corrupt" I have experimented with several tools that allow me to view my files but want me to pay to extract them. The problem is although pictures and videos would be nice to retrieve the MAIN thing I need is all my txt messages imported back into the phone the way it was before.(not to a cvs or other txt document like the programs are trying to sell me)
    Im in sales. I have tons of customers with whom my relationship depends on my ability to pull up our previous conversations. My contacts were sync'd to outlook so these text messages are the ONLY thing of extreme importance to me. Is there anyway I can retrieve these text conversations from these 12,000+ random files in the backup folder and import them back into my device? Or ideally repair the whole backup somehow?
    Thanks,
    Wes

    Wes,
    First thing I'd like to suggest: Edit your post so that your personal informationin the screenshots isn't showing (like your Serial # & IMEI #).  Just for your protection.
    Secondly, I don't know of any official way to do what you're suggesting.  You mentioned some thrid-party apps that will convert them to text files.  You might have to bite the bullet and get them recovered that way, and then just forward them to yourself via email.  That way, you can still access them for customers.
    Hopefully, someone else has a better solution for you, but I can't think of anything.

  • Iphone backup corrupt or not compatabile

    I backed up my old iphone 5 this morning and got my new phone. when i went to do the back up i got this messge. Back up corrupt or not compatable with this iphone. What can I do? This happend the last time I replaced my iphone 5 as well

    Delete your backup and then backup your 5 again.
    if you use itunes edit- preference - devices - backup

  • Iphone backup corrupt!!How do i fix this???

    My iPhone 4 would not back up when i plugged it in to my itunes today because it said it was corrupt or not compatible for my iphone. It says to delete the backup but i dont want my phone to lose all of its contents. Anybody know whats wrong??

    If you backup regularly, you could simply revert to the next most recent backup. If you look under iTunes>Preferences>Devices, you will find all the backups of your phone stored on your system. You can choose anyone of them to restore from from the drop down menu on the restore screen in iTunes.  Good luck.

  • Iphone backup corrupt want to recover photos

    I have an iPhone that had issues with its backup being corrupt, so far as iTunes says. I was able to recover the lost notes and contacts alright but now I am wondering if there is some app that will recover the photos that were backed-up...
    Thanks in advance.

    I am interested in how you recovered your notes and contacts. I have recently upgraded to the 3G and all of my contact info was in address book now it is gone and not on my phone. I see a backup in iTunes but how do I look at it to recover my info if it is corrupt? Any help would be greatly appreciated and help get life back to normal.

  • IPhone backup corrupt, how do I get all my apps back?

    I used iTunes to upgrade my 3Gs from 4.0 to 4.01 today. As usual, iTunes made a backup first of my iPhone. The backup time was at 4:25pm.
    After the OS upgrade, iTunes attempted to restore my previous backup but then came up with a message like this:
    itunes could not restore the iphone because the backup session failed
    So my iPhone is at version 4.01 and its like a clean install with only default apps and all my settings are gone. Great.
    In iTunes I CAN see all of my apps in there. So I sync'ed my iPhone. First of all, this DELETED the backup I did at 4:25pm and replaced with a backup of my current setup (default apps, no settings). Fantastic. Now all my settings are gone for good. And the sync did NOT move my apps from iTunes onto my phone.
    So how do I get all my apps back onto my phone? They are clearly in iTunes. They all are listed as having me purchased them. Isn't there a way to Sync them to my phone? Sync'ing doesn't do it.
    And on my iPhone if I go into the App store and look at a app I've already purchased, it tries to get my to buy it again, even though I've already paid for it.
    HELP PLEASE. Stupid iTunes is a piece of garbage.

    So how do I get all my apps back onto my phone?
    Select the iPhone in iTunes.
    Click the Apps tab across the top.
    Tick the Apps you want onto the iPhone then right click the iPhone name - Sync device.\
    And on my iPhone if I go into the App store and look at a app I've already purchased, it tries to get my to buy it again, even though I've already paid for it.
    If you have already purchased it, when you click Buy, it will tell you that you have purchased it and ask if you want to download it again for free.
    I suggest you quit using it and save yourself all the aggravation of using garbage.

  • Cant sync iphone 6 without restoring

    Hi,
    I have a new iphone 6. I made no significant cahnge to the phone out of the box... but itunes won't allow me to sync only set up as a new phone or restore from a previous backup.
    Why, and is there a way around this? I don't want to do either of these options.
    D. Ashley

    Hi All,
    I'm replying to myself. I finally decided to just go ahead and choose the option setup new phone. I thought doing this would wipe my phone clean and make it factory reset. Big misunderstanding. Choosing set up new phone simply allows me to choose a bunch of preferences for my phone, and move on with my life. Exactly what I wanted to do.
    There was a moment of sheer fear when clicking the "go ahead" button but all worked out OK. So, don't be a afraid new phone users click the button!
    D. Ashley

Maybe you are looking for