Cant sync iPhone because itunes says this computer is no longer authorised

whenever i try to sync my iPhone 5s to my computer (iMac.. the older/thick one), it backs up and works fine until it starts to download music and apps. it says that it cant sync to my iPhone because the computer is no longer authorised for the purchases made on the phone, it gave me the option to authorise (which it already was) so i did, still didn't work, so i reauthorised and reauthorised a couple of times. i first started to notice the problem when i updates to IOS 8 (iTunes v12.0.1.26) so i don't know whats at fault. i have a 4th-gen ipod touch (6.1.2) that syncs without any problems. i dont know what to do anymore , i just want my new songs on my phone. is there any way i can fix this because having to carry my ipod and my phone everywhere is getting quite tedious.

Hi GArveladze11,
Welcome to Apple Support Communities.
It sounds like you’re not able to sync your iPhone 5S with your iMac because of repeated alerts to authorize the computer. Take a look at the article linked below, it provides more information about the alert message that you’re seeing and possible resolutions.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
Take care,
-Jason

Similar Messages

When syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.

when syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.

http://support.apple.com/kb/TS1389

ITune says "This computer is no longer authorized....." but when I go to authorize it it says that it is already authorized.

I have been using the computer for a while and previously successfully sycned. Now when I try to sync it says "This computer is no longer authorized for apps that are installed on the iPhone"my name". Would you like to authorize this computer for items purchased from the iTunes Store? It also shows an old email address that I no longer have access to. When I put in the correct email and password, it says computer is already authorized.
Can anyone help?
Thanks

About iTunes Store authorization and deauthorization
Frequently Asked Questions About Apple ID

This iphone could not be synced because this computer is no longer authorised but i try again and it says already authorised

I am trying to sync my iphone 4 to my computer ( Windows 7 64 bit ) so I can update my apps. when I connect my phone to the computer, a window pos up with the following . . . . . . . . .
this iphone 'colin's iphone' could not be synced because this computer is no longer authorised for purchased items that are on this phone
to authorise this computer for items purchased from the itunes store, choose store > authorise this computer OK.
I click on Store, authorise... type in apple id... type in password... click on authorise
It then says.... this computer is already authorised.... including this one, you have authorised one computer out of your available 5.
I unplug my phone and plug it in again and it does exactly the same again???
I'm just going around in circles???

I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)

My mac pro says "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.

But when I de-authorise and then re-authorise it says it's already authorised and then the same window pops up saying "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.
Battled all day.
Removed the SC folder,
Checked iTunes log in is correct.
Checked Itunes is the same country.
Restarted both devices.
Tried different usb ports
Any ideas?

I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)

TS1389 Re: the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone

Hi ,
i try to update the app for the iphone but i can't error massege {the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone }
i try manytime to put my email amd the password and tel me the comuter is authorised ???

I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3

When i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?

when i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?

Thanks Don-yes i'm using the correct apple id and yes I've plugged the phone into the computer-that's the problem, my computer doesn't recognise my phone anymore altho it comes up in iTunes library it won't sync anymore

HT1296 When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??

When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??

I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

When I try to sync my apps Itunes says my computer is not authorized. When I authorize it it then tells me my computer is already authorized. This only happens when I try to sync apps

When I try to sync my apps from my computer on to my iphone 4 Itunes says the computer is not authorized. I then authorize it and it tells me it is already authorized. I again try to sync the apps and it will once again tell me it is not authorized. I can sync music just not the apps

You are my hero thank you it worked!!!!!! I was afraid to deauthorize in case I lost everything but I figured I would follow your advice....Thank you so much

"The iPod could not be synced because this computer is no longer authorised for purchased items"

Whenever I try to sync my iPod to iTunes, this error comes up:
"The iPod could not be synced because this computer is no longer authorised for purchased items that are on this iPod."
I have already tried every solution suggested here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)

The phone could not synced beacuse this computer is no longer authorised for purchasing item that are in this item.. this problem occured on my iphone

the phone could not synced beacuse this computer is no longer authorised for purchasing item that are in this item
this problem is faced on synced new songs, videos or picture.. plz say the solution about this topic

Hey nani91191,
Thanks for the question. It sounds like you may simply need to authorize your computer with your Apple ID:
iTunes 11 for Mac: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12303
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Authorize a computer to play iTunes Store purchases: Choose Store > Authorize This Computer.
If you are using a Windows PC, you may need to turn on the menu bar to access the "Store" menu:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thanks,
Matt M.

I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

Hello m2205
Check out the article below to troubleshoot your authorization issue within iTunes, you may need to remove the SC Info folder.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

HT1386 I can't synchronise phone 5s with mac book pro. mac message me : the i phone could not be synchronised because this computer is no longer authorised for purchased items that are on this i phone. then go and authorised mac but keep send me the same

I can't synchronise phone 5s with i tunes . mac message me : the i phone could not be synchronised because this computer is no longer authorised for purchased items that are on this i phone. then go and authorised mac but keep send me the same message.

Hi john,
Follow the troubleshooting steps in this article:
http://support.apple.com/kb/ts1389
Cheers,
GB

Itunes says this computer has been previously synced

I am running Snow Leopard and have Itunes 10.6.3 and IOS 5.1.1 Iphone 4, yesterday I plugged in my phone and itunes poped up and says" this computer has been previously synced with an Iphone or other iOS device" this is my personal computer and no one has synced it and I lasted syned my phone August 23th.
Its now asking me to setup a new phone or restore from the August 23rd , I tried restarting but nothing happened so I resorted to clicking restore from last back up and after 20 min of restoring it still shows setup as new phone or restore ( I tried it twice) after I plug in my phone
any idea guys and any help is appreciated

I just updated to 10.7 and its still showing restore or set up as new...
any idea?

Cant sync iPhone because itunes says this computer is no longer authorised

Similar Messages

Maybe you are looking for