Cant sync iphone or ipod

When i try to sync my iphone in itunes, it recognizes the device and starts the registration process. The the computer says new hardware in a small bubble in the lower right hand corner. It indicates that is it a digital still camera and then reboots the computer. The also happens with the i pod Touch.

Can some one please help me?

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whenever i try to sync my iPhone 5s to my computer (iMac.. the older/thick one), it backs up and works fine until it starts to download music and apps. it says that it cant sync to my iPhone because the computer is no longer authorised for the purchases made on the phone, it gave me the option to authorise (which it already was) so i did, still didn't work, so i reauthorised and reauthorised a couple of times. i first started to notice the problem when i updates to IOS 8 (iTunes v12.0.1.26) so i don't know whats at fault. i have a 4th-gen ipod touch (6.1.2) that syncs without any problems. i dont know what to do anymore , i just want my new songs on my phone. is there any way i can fix this because having to carry my ipod and my phone everywhere is getting quite tedious.

Hi GArveladze11,
Welcome to Apple Support Communities.
It sounds like you’re not able to sync your iPhone 5S with your iMac because of repeated alerts to authorize the computer. Take a look at the article linked below, it provides more information about the alert message that you’re seeing and possible resolutions.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
Take care,
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Ok iv had a look at most posts now and cant find the answer i need.
Iv recently bought a new windows vista pc, my old pc no longer turns on. I have over 8k songs, videos and holiday videos on my ipod that i need to keep. However itunes wont let me transfer my ipods contents without wiping it. Any help please? I cant afford to have my ipod wiped. Iv managed to get the pictures off no problem by the usb folder in 'my computer'. Thanks alot

1). Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you only want to copy your purchases to the computer that can be done using iTunes, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

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http://discussions.apple.com/thread.jspa?threadID=1885983&tstart=0
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http://support.apple.com/kb/TS5254
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I finally found iTunes 9.2 and it learned my computer was authorized. The iTunes that existed on the old drive - that drive is dead, and I was not able to do anything with it.
Yes, I can get online.
Now my problem is this: while iTunes will let me transfer songs off the iPod that were purchased on iTunes, all the CDs I ripped will be erased if I sync the iPod. I don't really wish to go through the "re-ripping" process.
Also, iTunes also wants to delete all the apps on my iPhone.
BTW, when I contacted the Apple Store where I spent $400 to have the drive replaced, they told me to call Apple. I asked why no one told me that I would have to repeat every update I ever did to the system over the last few years, and that it might be problematic to sync my devices, they told me to call Apple...

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Seems like I might have found the solution to this. Tried four different machines and narrowed it down to AV software. Was running CA internet security suite on the machines that wouldn't sync all of the music files. Removed it from one of the machines and now everything syncs perfectly again. No idea why this software would interfere with it all, but uninstalling it has done the trick.
Message was edited by: stuhat

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Install and run iTunes then connect the device(s) with the USB cable that came with them, to use iTunes you will need to create an Account with the Apple Store. iTunes will backup/synch the data on your device(s) with your MacBook.

Cant sync iphone with itunes at all

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tt2

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i cant sync my phone, tried to delete my backup but everytime i try to sync it comes back, same error message says my backup is corrupt and it cant sync
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It's been almost 3 weeks since I posted this. Any suggestions on how to fix ?

Cant sync iphone or ipod

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