Cant sync with itunes

Morning, I am trying to sync by ipad and iphone to itunes but its not picking them up. I have tried different usb points but still no joy. I have uninstalled itunes and then re installed , still not working. My compouter shows that my ipad or phone are attaching but itunes isnt syncing with them. How can i sort it out? ipad version3 and iphone is a 5

Do you have iTunes 11.1 or later on your computer? Use the View menu in iTunes to View Sidebar. Your devices should appear there when connected to the computer.

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