Cant't purchase the ipod touch update

so i know you cant buy the update with the itunes card in canada- but itunes will not let us buy the uprage for the touch 3.12 even though our credit card info is in there
we go through the whole process and when we hit done it sends us back to the itunes store home page and nothing happens
HELP!!!

anyone? anyone?
does anyone else have this problem?

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