Cant understand the status ! help please! I beg you

in the repair status, what does "dispatch sent" mean?
what indicates that my shuffle has arrived to the desired location?

That means they've received your request for repair.
Have you shipped your shuffle off yet? If so then it should change when they get it.
If you are really curious to find out more about your specific case, you can call apple at 1-800-APL-CARE
btabz

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