Cant uninstall firefox28 and reinstall firefox 30 -- why?

have had and loved firefox for years and loved it until recently.. firefox 28 now tells me to update "flashplayer" when i do this, 3 or 4 tabs open up and start downloading different things,,, "new player", "a repair tool", and a couple of other things that i cant remember.. so i let em load then go into control panel
and uninstall them.... trouble is, next time i'm on firefox the whole thing starts over again .. lastly, i have tried numerous times to uninstall ff28 from control panel and it will not uninstall --- why is this, is it something in settings ????? help please !!

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
*Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
*Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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Why does firefox keep crashing? I ran a scan and there was no spyware or malware. I uninstalled and reinstalled firefox. It doesn't happen in safe mode.

For some unknown reason firefox keeps crashing on my laptop computer. I mostly just use the internet for surfing and for emailing. It is very frustrating when I am trying to write an email and firefox crashes. I have unistalled and reinstalled firefox. I ran a McAfee scan on the computer and it has no problems with spyware or malware. It doesn't crash in safemode either. I am in safe mode now otherwise it would have crashed multiple times while getting to this page and typing this message.

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

How do I get rid of the blue "downloading the latest applications" bar which won't go away even after uninstalling and reinstalling Firefox?

Can't get rid of the blue "downloading the latest applications" bar that seems to be just hanging and won't go away. I uninstalled and reinstalled Firefox, but the bar is still there after 2 days. I updated something (can't remember what!) on I.E., and it had the same blue bar, but it had a box I could x out of so it went away on I.E. I don't know why the blue bar is there on Firefox, as I did the update while on I.E.
== This happened ==
Every time Firefox opened
== I updated an application while on Internet Explorer.

Annette,
#In the menu bar, at the top of the Firefox window, Go to Tools -> Add-ons -> Extensions.
# Locate ''each ''of the following extensions by name and click the disable button
#Restart Firefox as prompted and see if the undesired toolbar has been removed.
#The extensions to disable are: '''Crawler Toolbar''', '''MP3 Rocket Toolbar''', '''MSN Toolbar''', '''Search Helper Extension'''
If you don't need some / all of those toolbars, consider leaving them disabled.
You can probably remove these toolbars permanently from Start -> Control Panel -> Add/Remove Programs.

I still cannot view flash players in firefox after uninstalling and reinstalling firefox and flash multiple times. how do i fix this issue perminantly?

I can go into chrome without any issues and watch any video without any problem. the second i get into firefox nothing works. i have had this issue on and off for years. i really do not see why you cannot fix this if everybody else can. i have uninstalled and reinstalled firefox and flash player multiple times. nothing seems to work. I am truly getting really tired of this same problem year after year, i stay with firefox because you are privacy conscience and are being more so consistently. i do not know what other details to tell you other than this just keeps happening and it is making it very tough to do anything on firefox when i cannot use a simple thing such as flash player. as i said, if the other browsers can fix this i see no reason why firefox cannot year after year. i hope there is a simple fix for this problem because it has basically halted a lot of my work on the net as i will no longer use google or microsoft. thank you

Firefox does not play videos. That is the job of the plugins.
Security Issue: Update your Flash Player '''v16.0.0.305 https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Need to uninstall and reinstall firefox, google chrome wont allow it, tells me I go some page open and I have not

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The Firefox uninstaller asks you to close Google Chrome?? That's strange. I assume you have closed ALL browser windows when that happens.
I should ask: why do you need to uninstall and reinstall Firefox? This usually doesn't fix problems with Firefox. Maybe check out this article: [[Reset Firefox – easily fix most problems]].

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Mozilla Firefox has worked fine for several years. Beginning two days ago I would click on the desktop icon, I would see the little whirling circle for about 1 second and then nothing would happen. Later when I shut down the computer, suddenly I would see the mozilla firefox page come up for an instant and then shut down. The computer was telling me that it was open, but I couldn't see the home page or use it. Then I decided to try uninstalling it and reinstalling. The uninstall went fine. But after downloading the latest version, which my antivirus program told me was safe, the computer refused to install the executable program, telling me it was corrupt. I have already lost all my bookmarks, etc. It looks like my only solution is to use another browser. However I really prefer Mozilla. Any suggestions?

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

After I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

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*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
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*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
*https://support.mozilla.org/kb/Basic+Troubleshooting

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== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

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'''http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager'''
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Cant uninstall firefox28 and reinstall firefox 30 -- why?

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