Cant uninstall Shockwave player and can't re-install Adobe anything

I have tried 10 different ways to remove Shockwave Player. Keep coming up with errors. Obviously cannot just go into Add/Remove Programs. Get error messages right and left. Can't open or view anything requiring Adobe to open it. I want to COPMLETELY uninstall Adobe and then I want to re-load it so that I can open my files. Help?!?!

Uninstall it with http://fpdownload.macromedia.com/get/shockwave/uninstall/win/sw_uninstaller.exe
If you still get errors, can you provide them?

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I uninstalled flash player and can't reinstall

I was having issues playing streaming videos, and decided to uninstall and reinstall flash player. I am running XP SP3, so I used the add/remove programs and uninstalled it. Now I cannot re-install. I have gone to the adobe site (http://www.adobe.com/software/flash/about/) and selected to install the player via Firefox, but it failed and suggested manual installation. Selecting that link puts me on the adobe site, but selecting the download button sends me to an advertising page for other adobe products and no download occurs. I ran internet explorer to see if I could download the file and Firefox recognize it, but while it shows "Adobe Flash Player 11 ActiveX" in the installed program list, Firefox knows no difference. Any suggestions?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back soon.

Unistalled flash player and can't re-install

Hi
I have a Dell Computer, with Windows 7 and use Firefox and IE. I had flash player installed on firefox but could not get it installed on IE so I followed directions that said I would need to unistall flash player and then install it on IE. I probably misunderstood the directions. However, that is what I did. Now I cannot install flash player on IE or firefox. I gave up with IE, it doesn't even attempt to download the install. With firefox I get to the point where I accept the terms and click install. The instruction box then tells me that I need to completely quit firefox to install flash player. I've closed as many screens as I can, but if I quit close all open firefox screens there is nothing on my computer to continue the install.
I'm not computer savy at all. Can anyone help me figure out what I did wrong and get flash play on firefox or IE?

Hi, You can download and SAVE the IE Installer to your Desktop:
http://www.adobe.com/products/flashplayer/fp_distribution3.html Use the Windows/Internet Explorer/EXE Installer
Then Close all browser Windows, you only want to be looking at your Desktop. If you have any messenger services running in the system tray, disable them.(area near the clock).
Run the Installer and when it is finished, Reboot(restart) your computer.
Then test here: http://www.adobe.com/software/flash/about/
You should be able to see the Flash logo animate(spin) and the version of FP will be displayed also.
Thanks,
eidnolb
Message was edited by: eidnolb adding link

Ongoing problem with flash player and FF..cannot install adobe Flash 11 with FF 16

I have tried everything.
I cannot install any Adobe flash product
I was using Flash 10 and suddenly it stopped working.
this happened before..several times in fact.
I delete and re install but this tim it still crashed.
so I decided to try Flash 11... windows 8 won't even let me run the installer.
when I try to install it as a FF plug in it fails.
sends me to do it manually.
manually means using the installer program which Windows 8 won,t let me run
I am stuck.
Is there an alternative to adobe flash player?
because I am tired of this.
if there is no alternative, then I will fins another browser.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Shockwave Player and Safari

I was on a web site and received the message that to view certain content I would need to install Shockwave Player. I went to the Adobe site downloaded and installed the mac version. Everything seemed to install properly. When I went back to the site that I needed the player for I got a pop up message saying I needed to launch Safari in 32 bit mode. The problem is that when I click ok on this message Safari freezes, I can't relaunch it or close the window. So I force quit Safari from the Apple menu. If I then go to the finder and set Safari to open in 32 bit it will launch and display the content on that site properly. However I don't really want to keep Safari in 32 but if I don't, any site I go to that requires the player will now freeze Safari requiring me to force quit again.
So I ran the Shockwave uninstaller after which I can go to those sites but of course can't view the content but at least Safari doesn't freeze up. However I realized that at least that one site had worked in Firefox prior to my installing and uninstalling the player. Of course now even Firefox won't display that content since I've uninstalled it telling me I need a plugin but when I click that it tells me an applicable plugin cannot be found and that I will need to manually install one. Of course that would take me back to where I was with Safari freezing up on those sites unless it's already in 32 bit mode. I'm using Safari 5.0.1 on OS 10.6.4 Is there a way to rectify this short of always running Safari in 32 bit?

William Boyd, Jr. wrote:
It seems you're stuck: http://kb2.adobe.com/cps/512/cpsid_51273.html
Further, "As of July 2010, Adobe has not announced future plans for 64-bit native Shockwave Players."
I'm not sure it's worth installing it again. If it were just a matter of launching Safari in 32 bit mode I might do it if it were something I really wanted to see but since Safari always freezes after that pop up message requiring me to force quit, it seems like too much of a hassle to me.

I have a Windows phone and I am trying to download Adobe flash player and can't. how can i?

I have a windows phone and I am trying to install Adobe flash player and can't. How can I install it to my phone?

Hello,
Flash Player is not supported on Windows Phone. At this time, there are no plans to support Windows Phone. I am not aware of alternatives on Windows Phone OS for viewing Flash content.
Maria

I have uninstalled Flash Player and when downloading version 11.6 I get error on script line

I have uninstalled Flash Player and am installing version 11.6 and I get "error in the script line" and the install stops.

Please try installing from the appropriate stand alone Windows installers located here:
Installation Problems - Flash Player - Windows

Why after downloading Shockwave Player and installing, a box showed close which was clicked on but I still cannot play game?

Why after downloading Shockwave Player and installing does a box showing close which was clicked on but I still cannot play the game?

Adobe make many different things. In this forum we know about Adobe Reader (now called Acrobat Reader for about a week, it's a struggle to keep up sometimes). But you mention Adobe Shockwave Player. The forum for Shockwave Player is here -- Adobe Shockwave Player . Also be sure you aren't mixing it up with Flash Player, still a third product.

I saw and offer about css for two yeas, I cant find that again and can I upgrade from singe css phot

I saw and offer about css for two yeas, I cant find that again and can I upgrade from singe css photoshop account?

Hi magnusesp,
Yes you may upgrade to Adobe Photoshop CC at the discount pricing. *Requires any CS3, CS4, CS5, CS5.5 or CS6 product.
Please click on the link to purchase the software - Adobe Photoshop CC Upgrade pricing plan
^Ani

This application requires .. Shockwave Player 10" but it is installed!

I keep getting this message:
This This application requires .. Shockwave Player 10, which is not installed. Click OK to download .. it " ! ,
Clicking OK doesn nothing. In fact, this is a new reformat and Flash 11 was installed. I cant get this error to keep popping up. any ideas?
Many thakns!

Hi, you can always try an uninstaller & then re-installing the application(s)..:)
http://www.google.com/search?q=shockwave+player+uninstaller
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=SWUninstall&P2_Platfo rm=Win32&P3_Browser_Version=MSIE
http://www.google.com/search?q=flash+player+uninstaller
http://www.adobe.com/support/flashplayer/downloads.html#uninstaller ( http://www.adobe.com/go/14157 )

I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Help
I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

I keep getting the message "This search engine isn't supported by Firefox and can't be installed" whenever I try to install ANY search plugin on the Mozilla Add-ons website. Why?

No matter which search plugin I choose to install from the list of FireFox search plugins on the Mozilla Add-ons website, I get the same error message - "This search engine isn't supported by FireFox and can't be installed". I tried deleting the 3 files in my profile identified in the article on troubleshooting plugins, but it didn't help. I am running Firefox with administrator privileges, but that doesn't help. The problem appears to be only with search plugins. I can install other extensions that are not search plugins from the Mozilla Add-ons site, but not search plugins. I tried restarting FireFox and rebooting the computer severaltimes, but I keep getting the same error message when I try to install a search plugin.

If you are creating your own search plugins, be aware that you will get this same error if the path to the XML in your action script must be an absolute URL, even if the XML file is in the same location as the page that is pointing to it.
IOW, this will never work:
* window.external.AddSearchProvider('MySearchDefinition.xml');
it must be:
* window.external.AddSearchProvider('http://mysite.example.com/.../MySearchDefinition.xml');

I can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a

i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.

Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh

How do I change my security questions? I forget them because I made them ages ago and can't seem to buy anything off my account without having to answer them?? Help

How do I change my security questions? I forget them because I made them ages ago and can't seem to buy anything off my account without having to answer them?? Help

1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
2. After you sign in, click on "Passwords and Security" on the left.
3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
7. If you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

Cant uninstall Shockwave player and can't re-install Adobe anything

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