Cant uninstall the old bonjour
Okay so I want to download Itunes and I cant cuz i have the old "bonjour" soaftware.
I tried going in controle panel and deleting it in add or remove but it says
"The feture you are trying to use is on a network ressource that is unavasilable.
Click OK to try again, or enter an alternate path to this folder containing the installation pakage bonjour.msi
What do i do to remove it to be able to download itunes???
Reboot into SAFE mode and then uninstall it. The bare minimum drivers only are loaded up when you boot into safe mode, then you should be able to uninstal anything you want.
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I couldn't seem to download the itunes update so i uninstalled the old one and tried to redownload but it won't work and now I have no iTunes at all! It doesn't tell me why it won't download just that it COULD be an error! please help I have no music
See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am trying to reinstall Itunes but I get a message indicating that the OLD "Bonjoure" component must be uninstalled and I cannot uninstall it. Therefore, I am being prevented from reinstalling Itunes....I have already uninstalled all the other components....also, the old Itunes installations are still visible in my programs with a blank book as an icon.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How can I install Creative Cloud on a new computer? Should I uninstall the old computer?
How can I install Creative Cloud on a new computer? Should I uninstall the old computer?
Hi Bussada,
No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
Download creative cloud desktop app from this link.
https://creative.adobe.com/products/creative-cloud
Regards,
Abhijit -
cant change the old icloud mail to a new one because i have lost my password , and when i changed it in ap-id page it still remains the same, nothing changes .
What do do ????You do not have to call US, but you need to call. Or else.
Contact Apple for support and service - Apple Support -
Ok - I'm using MS Vista. I wanted to update iTunes for a long time but it always failed because it said something about missing access to the Network where Bonjour is stored. I figured that I wanted to solve this now once and for all by reinstalling the current version of iTunes. This didn't work, because I was being told that the old version of Bonjour could not be removed. Therefore I tried to remove Bonjour and after a long quest I found a way to (seemingly) remove it. There's no more Bonjour folder in my Programm Files. Anyway - I tried to install iTunes again and it didn't work. It told me that there was still the old Bonjour that could not be removed.
I'm at my witts end. I'd really like to use iTunes, especially since I also own an iPhone.
I'm thankful for your replies and send you many greetings from Switzerland!
MarcoUnfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I went to my add-ons tab, and I DO, in fact, have two versions of shockwave flash, an 11.9...version, and a 13.9..., which, if I'm not mistaken, is the latest version. There is a "ask to activate, always activate, never activate" button for EVERY add-on. I clicked never activate on the older version, and closed the tab. I then tried to play a video off of the Web. It would not play, I tried another site with the same result, so I went back to my add-on tab, and the button for the older version had changed back to "always activate" by itself. It continues to repeat this, and WILL NOT stay on "never activate". Every few times I return to the add-ons page, THE NEW VERSION IS DISABLED, AS WELL AS THE OLD ONE. I've tried to uninstall the old version, but when I go through control panel, and bring up the folder contents, the old version isn't even there! I've done start, find, and typed in "Adobe", and the old version is NOT FOUND! Both versions keep changing back and forth on the activate button, and they both will disable on their own, no matter how many times I fix it! smh!!
@jscher2000: Didn't mean to lose contact. I still don't have my playback problem solved, if you can believe that. I've downloaded the uninstaller / installer links with someones help that's on this forum, used them in the exact same order. It did nothing to help. However, I was in the process of attempting your solution. I made sure all browsers were closed; in fact, I went offline before this procedure. When I used find, and typed in Shockwave, it came back..."no search results". I recalled a path I had previously used, and had to use it instead of find, C:/ Acer/ Windows/SysWOW64/ Macromed/ and here there were files for Shockwave AND Flash. I opened Shockwave, says " this folder is empty". Flash Player and Flash Util plugin, Util32 Active X, NPSWF32_13_0_0_214.dll...all files appear correct, BUT why aren't there ANY files in the Shockwave folder? NONE of the buttons you describe in your steps to let Firefox "clean up" the pluginreg.dat file show in my window...if I am in the right window. My username is at the top, and it's drop-down is "3 button"+sign out. One says settings, but it doesn't take me to any "help", Trobleshooting info, "show folder", nor any way to exit Firefox or to start it back up. Settings goes to "edit settings", and has a list of checkboxes...all with something to do with threads in one aspect or another, and one concerning private messages. Sounds to me like I don't know what I'm doing, am on entirely the wrong Mozilla /Firefox page, and I'm NEVER, EVER going to get this damn video playback crap fixed once and for all. Some sites will let a video play, but they are rare. Vikings.com is the one that has me red-faced. NOTHING plays there. Except ads, of course. You can't get those to STOP.
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Wanted to save space on C: drive and installed Firefox 4.0 on the F: drive. The new install did not delete the files of the older Firefox version in the C: drive. Is the 4.0 version in F: drive using any of the files left on the C: drive? Can I delete or uninstall the old version with out losing bookmarks or other vital information? I want to get the space back for the C: drive but don't want a big headache. When comparing file trees from the new install and the old, there were allot more files in the old and it made me afraid to delete or uninstall the old version.
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i tried to update my itunes and when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found. does anyone know how i can fix this?
when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
I just traded up for the new Iphone 5c. Trying to sync my old info and apps onto my new phone, but it says I need the new version of Itunes... I downloaded it, but my itunes is still the old version and it wont accept my phone. WHAT DO I DO?? Do I have to uninstall the old Itunes first??
I just traded up for the new Iphone 5c. Trying to sync my old info and apps onto my new phone, but it says I need the new version of Itunes... I downloaded it, but my itunes is still the old version and it wont accept my phone. WHAT DO I DO?? Do I have to uninstall the old Itunes first??
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Hi all,
I have CC subscription, and have recently upgraded photoshop to CC 2014, how can I uninstall the OLD photoshop CC version?
Many thanks
MarkI usually keep my old versions until I'm certain I no longer need them.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Nancy O.
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