Cant update apps in itunes it says not orignal software version?

Hi, i have recently had to change my email address and ever since then I have been having trouble with itunes.  When i plug in my iphone it syncs fine, but then when i try to update my apps it says it cannot because it is not the original purchased software?  Any help would be great.

Did you change the e-mail address associated with your Apple ID or did you create an entirely new one?
Apps are permanently tied to the Apple ID used to purchase them. If you created a new ID, then you can't update those apps with the new ID.

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