Cant update apps on my new imac 2012

have just received my new imac 2012 from apple store but cant update apps. keep getting message " To update this app. sign into the account you used to purchase it".  These are preinstalled apps (pages, numbers, iphoto). have spoken to numerous people at apple support but no one can give me answer. this is totally ridiculous. Will I be obliged to return my imac to apple store because no one at apple can help me?

You need to associate the computer with an Apple ID in the App Store. 
It's been a while since I had a new system but from memory all I had to do was to sign into the App Store with the Apple ID  I wanted associate with the system, this ID will be needed for all future updates for all the pre-installed software. Once you sign in with the ID go to the Purchases page I believe that is where you will link the system and ID.
regards

Similar Messages

  • Cant update apps on iphone and having trouble with brand new ipad mini also

    Can anyone help I cant update apps or download any. I have checked all billing info and thats all ok can access itunes from computer but
    nothing seems to work on iphone anymore. Also have new ipad mini and that seems to work one minute and not the next!
    Anyone have any suggestions please.

    Hi
    sorry when I try to update any app it will ask for my password (which I have checked and changed on a number of occasion now,) then seems to try for a while and then just stops and goes back to needs updating. I can access my account on computer and have re checked all info is correct but iPhone and iPad just won't update an app. This has been going on now for the last few weeks.
    Thanks in advance for any help.

  • IR port in the new iMac (2012 late)

    I cannot use my remoter on the new iMac (2012 late). Is the IR sensor missing?

    If you own an iPhone, iPod Touch or iPad, look at this!
    Rowmote Pro
    http://regularrateandrhythm.com/apps/rowmote-pro/
    I've seen the Satechi Remote! It's great and it will remote control an iDevice over Bluetooth, too!
    This alternative is cheaper if you use WiFi
    Good Luck!

  • Cant update apps on my phone without connecting it to computer

    when i say update it wants me to sign in when i sign in it wants me to sign in again and again. İ also cant make automatic updates on it consists on singnin in also. İ had the same problem on my previous iphone 3G. My id an password is correct i can download new apps. İ just cant update apps and purchase anything in games :/

    Are you able to download updates for these apps or purchase in app content via iTunes on the computer?
    Are you certain that there are no apps on the device that were acquired under a different Apple ID?
    If the apps update successfully via iTunes on the computer, simply sync the device to get the updated version on the device.

  • New iMac 2012 & Mini DisplayPort to DVI-Adapter

    Will this adapter work with the new iMac 2012 (27-inch)?
    (I´m not sure because there are only thunderbolt ports on the picture and no Mini DisplayPort)
    Thank you!
    bye

    Hello,
    A notable peculiarity of Thunderbolt is that it uses exactly the same connector as Mini Display Port, and that's not all. The Thunderbolt connector also carries Mini Display Port video signals. That means you can plug a Mini Display Port video cable/adapter in to a Thunderbolt connector and your monitor will work.
    If you plan to do other things with your Thunderbolt connector and don't want it wasted on a monitor, you can also choose an HDMI --> DVI adapter, which for your purposes will be functionally equivalent.
    You can even use both at the same time.
    - Anonymous
    http://x704.net/bbs/viewtopic.php?f=13&t=6134&p=75115&hilit=mini+display#p75115

  • How can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

    how can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

    If you absolutely must have the Microsoft applications, you can purchase and download them from http://microsoft.com/mac.
    Free software suites LibreOffice and OpenOffice offer similar functionality (word processing and spreadsheets).
    Or you could do worse than look at Apple's Pages, Numbers and Keynote, which should already be installed in your Mac and can export to Microsoft formats if need be.
    Matt

  • Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

    cant update apps on my mac or iphone4. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it  . i can download apps and music.  how can i update apps on my mac and iphone 4?

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.

    Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
    I can sign in fine with my username and password.
    Rick

    Hi daveforrestaid,
    Please refer to the threads below where this issue has been addressed:
    1. Creative Cloud "Download Error" message
    2. Creative Cloud - Download error - stubborn error
    Regards,
    Sheena

  • HT204266 How do I update apps with the new version of itunes

    How do you update apps with the new version of Itunes ?

    If you're at the iTunes store, click on Library button at the top right. Then on the top-left side click on Apps and at the bottom right click on Check for updates.

  • Why does itunes not show up my phone and i cant update apps?

    i need help. cant update apps and itunes doesnt show up my iphone on the page so i cant do it... what should i do?!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps.  Brand new IPAD never any other user

    Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps.  Brand new IPAD never any other user

    Is the AppleID listed in Settings --> Store and Settings --> iCloud the same?
    If it is a totally different ID and not a slight variation of yours, I would definitely take it back to the store. You may have bought a returned item that had been setup previously.

  • CD DRIVE FOR NEW IMAC 2012

    can anyone please advise on the best optical drive for a new imac 2012 model in uk.

    You can use any external optical drive with the new iMacs
    You can use Thunderbolt, FireWire or USB 2.0/3.0 connected drives.
    Here's one source for Mac optical drives
    http://eshop.macsales.com/shop/optical-drives/superdrives/

  • HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

    I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

    Here are a bunch of things that you can try to get the downloads to resume.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • New apple id - cant update apps

    hi everyone
    i had just change a new apple id...and i can download new apps but the problem is i cant update my current apps... what is the problem of it ?
    can someone teach me what to do next ??
    TQ

    Same thing happened to me.  Apple MADE me change my Apple ID and password without reason.  It was after I got a new phone from warranty and they seemingly couldn't verify my identity, so I was forced to change it up.  Now I cant update my apps without deleting and redownloading.  Unfortunately, that seems to be the only way.  The only thing about it, is previous data from those apps will delete as well. 
    ***** cause I'm on level 179 of Candy Crush.  hahahaa

  • ¿I need antivirus for new iMac (2012)?

    It's my first Mac. I want to say if antivirus is necessary in the 2012 new iMac (21'5 ").
    If I need one, tell me about the best antivirus and where I download it, please.
    Thanx!

    This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an attacker who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be sure that it hasn't been modified by anyone other than the developer. His identity is known, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
    Note, however, that there are some caveats concerning Gatekeeper:
    It can be disabled or overridden by the user.
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    For more information about Gatekeeper, see this Apple Support article. That being said, the best defense against malware is your own intelligence. All known malware on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    “Cracked” copies of commercial software downloaded from a bittorrent are likely to be infected.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. No intermediary is acceptable.
    Java on the network (not to be confused with JavaScript, to which it's not related) is a weak point in the security of any operating system. If a Java web plugin is not installed, don't install it unless you really need it. If it is installed, you should disable it (not JavaScript) in your web browsers. Few websites have Java content nowadays, so you won’t be missing much. This setting is mandatory in OS X 10.5.8 or earlier, because Java in those obsolete versions has known security flaws that make it unsafe to use on the Internet. The flaws will never be fixed. Regardless of version, experience has shown that Java can never be fully trusted, even if no vulnerabilities are publicly known at the moment.
    Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
    Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability and poor performance.
    By modifying the system, the software itself may create weaknesses that could be exploited by malware attackers.
    ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. Using it to delete or move email messages can corrupt the Mail database. Such messages must be deleted from within the Mail application. ClamXav is not needed for protection against OS X malware. It's useful only for detecting Windows malware. If you don't need to do that, avoid it. Windows malware can't harm you directly. Just don't pass it on to anyone else.
    It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, like a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use.

Maybe you are looking for