Cant update billing info for itunes
When I try to update my billing information for itunes it keeps saying incorrect security code. Im reading it right off the car so I know that it cannot be incorrect is there anyway for an agent to get this updated for me?
Not sure if this helps .. but it appears that whenever Adobe's payment processing backend has some internal issues, it puts the subscribers into some HELL. The only way I found it to be working is - call the customer support from your country, and speak to a CSE.
The same incident happened to me this month. Subscription failed warnings, and Email alerts. I logged into my account, but could not update credit card details. When I tried adding another card, it throwed errors. So I called the local Adobe Customer support, and gone through the painful IVR thing. But at the end I was able to reach a CSE and he helped in fixing the issue.
The Solution:
Call Adobe Customer Support.
For your country specific support numbers check this page:
http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert-2.html
PS : It is pathetic that Adobe's payment processing is not upto the quality, and recent breaches has made the life of subscribers bad. I really love those old Retail boxes. I never had any billing issues.
Similar Messages
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Keep recieving error -1202 when trying to update billing info in iTunes...?
So, my mother keeps getting this issue and knowing how to fix it would be nice. When she clicks buy on a song, she signs in and it's fine. Then it says she has to update her billng information.
When she goes to update it, she comes to this unusual-looking page:
http://i48.tinypic.com/2hdw681.jpg
However, even just clicking on the type of card to use in order to update the info, gives this message:
http://i50.tinypic.com/15qx43m.jpg
What on earth is doing this? We've tried running as an Administrator.....It is an entry in the Hosts file. It is not a file.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network. -
Cant update payment info for Photoshop CC
I have a subscription to Photoshop CC Photography Program. Recently changed my Credit card after the ADobe Security Fiasco and now I get an error message each time I load up Photoshop CC telling me my subscription is about to expire in XX Days. Now currently down to 3 days.
I have updated my card details and it seems the site forgets the new details and defaults back to the old ones. I have tried different browsers and still no joy.
The online chat service is next to useless as the whole process takes ages and they dont have a solution.
Im based in the UK so can anyone help please?
I use Photoshop for work so if it ceases working while I try to sort this out Ill have to claim compensation from Adobe as its their fault the issue occurred in the first place!
I also gather from other posts that I'm not the only person with the same problem.
Come on Adobe, sort yourselves out!Not sure if this helps .. but it appears that whenever Adobe's payment processing backend has some internal issues, it puts the subscribers into some HELL. The only way I found it to be working is - call the customer support from your country, and speak to a CSE.
The same incident happened to me this month. Subscription failed warnings, and Email alerts. I logged into my account, but could not update credit card details. When I tried adding another card, it throwed errors. So I called the local Adobe Customer support, and gone through the painful IVR thing. But at the end I was able to reach a CSE and he helped in fixing the issue.
The Solution:
Call Adobe Customer Support.
For your country specific support numbers check this page:
http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert-2.html
PS : It is pathetic that Adobe's payment processing is not upto the quality, and recent breaches has made the life of subscribers bad. I really love those old Retail boxes. I never had any billing issues. -
HT204161 how do i skip the billing info for itunes account
How do you skip billing info
Hey there demihazzard,
I see that you wish to not provide any payment information when creating your Apple ID. You can find information about doing this right here:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
http://support.apple.com/en-us/HT204034
If you are unable to choose None in payment methods, you may need to use the following article to help you understand why:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
http://support.apple.com/en-us/HT203905
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
HT204088 Need to verify billing info for ITunes
ITunes will not allow me to download more music. I need help verifying my account info so I can download more songs.
Look for the Redeem Code or Gift Card Box, See Screen Shot.
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How do I update billing info for iTunes purchases please give me step by step instructions in new to this
ThxContact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us -
I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
i just updated to OS 10.9.2.
i can't open iTunes; it says i need 64 bit. it refers be to info for iTunes and to uncheck 32 bit.
the problem is is it's already unchecked.
what do i do?
thanks to all.thank you very much for a prompt reply! yes, it worked, but now, it created another problem.
i can't open any videos that i made without getting a message that says: 'This movie requires QuickTime, which is not supported by this version of iTunes.'
any suggestions?
thanks -
I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
Can't update the info for my music (e.g., artist names, ratings) on iTunes anymore.
I used to be able to update the info for my music (e.g., artist names, ratings) via iTunes, but it doesn't work anymore. In the past I'd change it in the music tab underneath my phone's tab. Using one band as an example, it's all spelled exactly the same on my computer in both music tabs (under my phone and on my computer), but it has various spellings still on my phone. Also, when I rate a song on my phone, it no longer shows when I plug into iTunes. I rate songs 1 star if I want to delete them later but it just doesn't work anymore. How can I fix this? Thanks in advance.
I agree that it should work. But for some reason it does not.
Suggestions here -> http://www.apple.com/feedback/
However, I don't understand why you want to keep songs with incorrect info and then correct them on the phone every time you add them to the phone. Most people would want to do it one time. -
HT201303 How to change/update credit card info for iTunes acct
How to update credit card info for iTunes. App Store?
Go to the iTunes store, log in and go to your account and edit paymentt type.
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I am being asked to provide my billing info for updating free apps... This has never happened before. I don't have a credit card so is there anyway around this??
The only way is to create an Apple ID without a credit card. The one you currently created will not work, it has to be a new one, and use this support document to do it. http://support.apple.com/kb/ht2534 Make sure you follow the directions exactly.
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Updating track info in itunes using applescript
Hi Ive created a playlist of tracks that have been edited outside of iTunes, but the changes are not shown in iTunes until I select getInfo for the file using iTunes. I need to tell itunes to update the info for each track in the playlist, I tried using the command update and it doesnt give an error , but doesnt seem to do anything either - I cant find a suitable command in the itunes dictionary.
tell application "iTunes"
set new_playlist to (make user playlist with properties {name:"Files Updated:1/8/08 9:36 PM"})
add (file "Macintosh HD:Users:paul:track7.mp3") to new_playlist
add (file "Macintosh HD:Users:paul:track8.mp3") to new_playlist
repeat with nexttrack in new_playlist
update nexttrack
end repeat end tell
thanks PaulThe command required is refresh not update
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My iTunes is freezing up while gathering info for iTunes Match.
My iTunes on my laptop is freezing up while gathering info for iTunes Match. I have over 8800 songs on there. But it has not done this before. Is it a virus? Any help?
Click the restore button.
Use iTunes to restore your iOS device to factory settings
If you can't update or restore your iOS device - Apple Support -
On updating billing info while purchasing an album Rs 60 got deducted from my card. Happened 4 times and purchase also could not be made.
Each time that you add or change the credit card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
What then happens when you try to make a purchase e.g. do you get any error messages ?
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