Cant update my credit card info
I am trying to update an app on my iPhone6+ and I keep getting the message "Invalid security code" on my credit card information. I have repeatedly put the correct code in but still says this How can I fix this issue?
Does the name and address match (including format and spacing) that the card is registered to : iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support ?
If it does then you could try logging into your account (not when trying to download something) by tapping on your id in Settings > iTunes & App Store, remove the card (you should get a 'none' option on the payment details screen), exit the screen, and then try re-entering the card's details from scratch.
Similar Messages
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HT1918 updated my credit card info and still cant purchase anything??? help
updated my credit card info and still cant purchase anything on itunes? help
Apple - Support - iTunes - Contact Us
Apple - Support - Contact Apple Support
Customer Service: Contacting Apple for support and service - this includes international calling numbers. -
I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store
It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.
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HT1918 I need to update my credit card info
when trying to update my credit card info I get the message "my credit card is declined" or similar. How can I update my card expiry date & security number? the program wont allow me to do this.
iTunes support : http://www.apple.com/support/itunes/contact/
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My i-tunes acount is asking me to update my credit card info. Evertime I do this it tells me the security code is invalid. I have done this a dozen times with the same result. What do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How did Adobe auto update my credit card info??
Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help -
I want to update my credit card info
JUST I WANT TO UPDATE MY CREDIT CARD INFO!!
hi. I'm student about design at Korea.
so, i'm not good at speaking english. sorry.
I'm buying adobe's creative cloud subscription at last month.
i lose a my credit card, at last month.
so, i wouldn't charge about this month my subscription.
so, i wanted to update my credit card info, i enter the adobe korea.com
i doesn't find that update tap for credit card info.
so, i called adobe Korea cs center.
he referred enter to update tap for me, i enter the update tap.
but i couldn't change my account info.
BECAUSE, MY CREDIT CARD IS INVALID.
i'm so embarrassed.
so, i went to the bank, check my credit card.
MY CREDIT CARD DOES NOT HAVE PROBLEM, IS NORMAL.
why i couldn't change my account info?
he who is call center worker told me, i never change my credit card info.
so he referred to me repurchase my subscription.
but my subscription is promotion amount.
do you know what's the meaning of this world?
i never take advantage of promotion amount.
i'm very very embarrassed.
Korea cs worker said me, he send the email to head office,
I JUST WENT TO ANSWER FROM HEAD OFFICE.
I DON'T HAVE ENOUGH TIME.
i demand an answer from the person in charge.The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
Regards
Rajshree -
i want to update my credit card info. I have moved to a new country and can not process the payment. PLEASE HELP
The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
Regards
Rajshree -
HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?
I updated my credit card info and I get a contact iTunes support message to finish transaction
You need to do as requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact -
I updated my credit card info, but still cannot complete itunes download. Says "waiting"...
I'm having the same problem, can someone expert in changing credit card info help? Don't say go into store and update it says my info is wrong when I try to change. Help!
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Why do I have to update my credit card info for a free app???
I put a block on my credit card due to fraudulent activity and now I want to install a FREE app, why do I need to update my credit card info for a FREE app? If you will only charge me if I actually purchase an app or content what is the purpose for asking me?
For identification purposes.
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HT3552 How do update my credit card info for my iTunes account
How do update my credit card info for my iTunes account
I don't know why this is so hard to find for people, It's pretty easy.
Open iTunes on a computer
Choose "Store" > view account (apple ID username)
You will then see iTunes account information screen "Account Information"
Click "Edit" which is to the right of the field "Payment Information"
You will see:
Please select a payment method.
VISA MASTERCARD AMEX NONE
choose "None"
Click "Done" -
No option to update my Credit Card Info
I just received an email stating an action is required as my credit card is about to expire and my skype number subscription will be cancelled.
Question: How can I update my credit card details? I see no option to update this info and am only prompted to a new payment method without the option to add or edit the new credit card details.
Pleasse help me with this as I don't want to cancel my subscription.
Thank you,
KellyHi, Kelly_K19, and welcome to the Community,
Skype does not provide a facility to change individual facets of a payment method such as a CVV code, validity dates, and so on. Skype will consider your updated credit card as a new payment method. So, proceed to add your credit card as if it is a new payment method, and then delete the old payment method. The Skype Number subscription is tied to your expiring credit card; you will not lose the number as it is saved for you for 90 days following the expiration date, providing you time to reinstate the subscription. Therefre, it is not a problem if the subscription expires. I know this sounds convoluted, however it does work -- I just did this myself a few weeks ago -- the day my subscription expired, I renewed using a new payment method.
https://support.skype.com/en/faq/FA10486/how-do-i-update-my-credit-card-details
Regards,
Elaine
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HT1918 System will not allow me to update my credit card info, will not accept new data
i tried to edit my credit card info by updating the expiration date and security code but the system will not allow me to save changes
Any error code? Billing address has to match, etc.
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I can't update my credit card info
i AM TRYING TO UPDATE MY CREDIT CARD DETAILS FOR PAYMENT BUT IT KEEPS ON DOWNLOADING AFTER EDITING HISTORY, PLEASE ADVISE
Sorry, I do not understand what you mean; what "keeps on downloading"?
Best Contact Customer Care - click on the Still need help? button to chat or talk with an agent.
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