Cant update my iPod - unknown error - need tecnical help!

I am using iTunes 7.0.2.16 (latest version), iPod 5th generation (software version 1.1.1), OS: Windows XP SP2.
The problem is that i cant automatically update my iPod firmware to 1.2 version. When i click to "Update" i get unknown error message (number 23). The error message is not contain information about cause of error, only that its "unknown".
I guess, its because my firmware is 1.1.1 and not 1.1.2 as its supposed to be, but i dont know.
So i hope, that you can help me to solve it without restoring my iPod (it will be big trouble with my 3000 songs..).
If someone knows where i can download 1.1.2 firmware to try with it first, pls give me the link.
Thanks for attention!

My Ipod/Itunes seems to have the same problem. Downloading other things doesn't seem to matter, but I can't download the update. It always says, could not connect to the iPod update server! It says to check my connection, but I'm obviously connected to the Internet...It does that when I try to restore, or update. Any thoughts?

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    Does this article contain anything useful?
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    Macbook   Mac OS X (10.4.7)   iPod Video 5th Gen (30Gb), iPod w/Color Display

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