Cant update, restore or sync

I am having similar trouble to someone who posted a topic on Feb. 11th but there were no replies.
When I plug my iPod into my computer and bring up iTunes I get an update alert for my iPod to update to version 1.1.3 and when I go to update it starts to and then a window pops up and I get a message saying "The iPod could not be updated. An unknown error occured (1417)." And then it ejects my iPod from iTunes. When I plug it back in and opt not to update I try to "Restore and Update" the iPod and when I do that the same thing happens except I get the message "The iPod cannot be restored because it contains files that are in use by another application." The window also shows that there are 100 songs that could not be found. A couple hours ago it was only about 60-70. I'm not sure why more and more are turning up "not found". I even reset the iPod and tried synching again and the same thing still happens. Please help!?!?!?!?!?!? I have tried ALL the suggestions in the "unknow error report for 1418, 1417, etc. but still no luck.

i found this answer on a previous post on this same topic.
Use this tip at your own risk. If it works on my PC, it can work on yours.
For the ones having that iTunes problem, which iTunes recognizes the iPod but doesn't sync and shows the message "iPod cannot be synced. Required disk cannot be found" or ""The iPod could not be restored. An unknown error occurred (1418)", here's my advice:
1 - Read the Apple Troubleshooting article available at http://docs.info.apple.com/article.html?artnum=304996. Try every solution, even the one saying "Try deleting or removing any third-party Windows OS skins, Windows themes, or desktop mods that are installed(...)". Yes, you should uninstall VistaMizer.
2 - Still not working? Try reinstalling your iTunes, but backup your library first.
3 - And finally, the solution which really worked well. Disconnect your iPod, close iTunes. Remove the iPod from the dock, open "My Computer" and leave the window on a visible spot. Place the iPod on the dock. Check if any new removable drives appear. If it does, keep reading. If not, then I'm afraid I can't help you. Now that we can see the iPod drive, open iTunes. POINT OF RESTART Put the new songs you want, as many as you want, or delete the old ones, do something to trigger the automatic syncing by iTunes. The software will try to sync, and it probably will show the same problem as before. Don't panic, everything is fine, don't use CTRLALTDEL, please. Just close the window displaying the odd message when it appears. Leave iTunes open, displaying your iPod content. Go back to the "My Computer" window. Leave it on a visible spot. Now let's start the magic, go to "Start" -> "Control Panel" -> "Add New Hardware". Click on "Next". You will see your iPod drive reappearing on the "My Computer" window. Just return to the iTunes window, click on "File", "Sync iPod" and it's done. After syncing, the iPod drive will disappear from the "My Computer" window. To sync again, repeat the operation from the point of restart. To eject your iPod, do it as you would do on a normal operation.
That is just a trick, but it works perfectly while Apple doesn't release a bug fix. Forcing the detection of the iPod drive was the only solution that I found after hours trying to make my brand new iPod Shuffle work.
Solution by Renato Caggiano Concilio
Keep the credits, please!

Similar Messages

  • Hey guys i still have itunes 10.4.1 and in my ipod touch 4th gen section it says i can update to ios 5. i was wondering if its posible to update, restore, and sync my ios5 itouch with itunes 10.4.1 thanks for the help :)

    can i update my itouch 4th gen to ios5 on itunes 10.4.1?

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

  • I wanted to update my iphone 4s to ios7 and its stuck at connect to itunes and i cant even restore it on itunes!!! what should i do?

    i updated my iphone 5 successfully but itryed to update my moms iphone as well which is the iphone 4s jailbroken and as it was charging and she was updating it through her phone the 'connect to itunes' logo came on and so i connected it to itunes. When i connect it, it said that i had to restore before i connected it to itunes. I  tryed restoring it a thousand times and it always ends up saying that it cant be restored, i connect it to itunes and it doesnt even show me the iphone summary. Please if anyone of you has the same problem and u fixed it and found a way to fix it please tell me how !!!!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Note:
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download

  • HT5704 after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    There is no such thing as a "Factory Unlocked iPhone "
    They are either locked to a carrier who may at some stage offer unlocking
    or sold direct to a user by Apple (from their own Stores or online .)
    Those iPhones are NOT locked
    Where did you get your iPhone
    If from Apple try this
    http://support.apple.com/kb/HT1808

  • HT201263 I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should  do?

    I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should  do?

    READ the article from which the question was posted and follow all the troubleshooting steps.

  • Im currently on OSX 10.6.8 and cant update iTunes beyond 11.3.1 in order to sync my new iPhone 6 any thoughts?

    Im currently on OSX 10.6.8 and cant update iTunes beyond 11.3.1 in order to sync my new iPhone 6 any thoughts?

    iTunes 11.4 for OS X 10.6iTunes 11.4 now supports the ability to sync your favorite music, movies, and more to devices with iOS 8. Sep 9, 2014

  • Our iphones will not connect to itunes so we cant update and sync.  Anyone have suggestions.  It looks like Itunes dosent recognize our devices all of a sudden.

    Our IPhones will not conncect to itunes so we cant update and sync phones.  Does anyone have suggestions.  Its like itunes doesnt recognize our devices.

    Choose your computer platform below:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • Recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH

    recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH

    Why can't you update your computer operating system ("desktop software")? What software would that be?

  • My iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    idont know my acount my owner iforgot my apple id tuning of my find my phone

  • HT201442 My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    Hi saraali,
    Follow the instructions in the support article link below that best apply to your situation:
    http://support.apple.com/kb/HT1212
    Cheers,
    GB

  • Why does itunes not show up my phone and i cant update apps?

    i need help. cant update apps and itunes doesnt show up my iphone on the page so i cant do it... what should i do?!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    Hello AlexCornejo,
    Thanks for using Apple Support Communities.
    The screen you're seeing on your iPhone indicates it is in recovery mode.  Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    After following those steps, you should be able to restore your iPhone.
    Take care,
    Alex H.

  • HT201210 my iphone says it needs to be restored but when i try to restore it it says it cant be restored and theres an unkown error

    My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error

    Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
    01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
    [01:41:37.0017]    Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
    [01:41:37.0017]       Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
    [01:41:37.0017]          Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
    [01:41:37.0017]             Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
    [01:41:37.0017]                Depth:5 Error:Exception at :0:
    [01:41:37.0017]           - kBBUReturnTimedOut(8)/16: Pinging timed out
    what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
    This is the line of the log that appears and when the restoration is correct:
    amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
    Regards.

  • Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

    cant update apps on my mac or iphone4. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it  . i can download apps and music.  how can i update apps on my mac and iphone 4?

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • IPod cannot be updated/restored/ejected--files in use by another app

    Since I downloaded iTunes7, I cannot update, restore, or eject my iPod from iTunes. I get the error "<iPod name> cannot be updated(restored, ejected) because it contains files in use by another application." I'm still able to sync music and tv shows with the old iPod software, but not movies. I eject it using the Safely Remove Hardware icon in my system tray, or from My Computer. I've tried disabling security programs and peripherals, and even sifting through the processes in Task Manager. I had no trouble ejecting prior to iTunes 7/7.0.1.
    And yes, I've done the R's I'm able to do (Restore is not an option due to the nature of the error).

    Hi again, Corey!
    In regard to "recovery mode" message, you'll most likely just need to restore your iPod. For more details, read here -> Restoring your iPod
    If this message persists after restoring your iPod, try assigning your iPod a different drive letter; see these steps below:
    Log off of any other users on your computer.
    1 - Don’t plug in your iPod yet.
    2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
    3 - Click on the "Disk Management" button in the left panel area.
    4 - Now, with "Computer Management" and Control Panel windows opened, reset your iPod, and connect it.
    5 - Right-click on your iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
    Here's what it should look like:
    Assign your iPod the letter "M" "N", "O" or the like (further along in the alphabet).
    For more details, see this article:
    Windows confuses iPod with network device / Changing drive letter
    I hope this helps you!
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Maybe you are looking for