CANT UPDATE WITHOUT ACCOUNT

I am using a shared school MacBookPro - Configurator was downloaded by someone who is no longer available - I can't update the software because it keeps telling me to log into an old account.  How do I change the account associated with this software?  Thanks

You can't. Any App downloaded from the Mac App Store can only be updated or reinstalled by the person that originally bought it or if it is free originally downloaded it. All Mac App Store Apps are tied to an Apple ID and can not be transfered to someone else.

Similar Messages

  • HT1918 Hi,  I have moved from Australia to New Zealand and cant update my account to an nz credit card...  What do i need to do?

    Hi,  I have moved from Australia to New Zealand and cant update my account to an nz credit card...  What do i need to do?

    Hi...
    Your credit or debit card credentials must be associated with the same country where you reside. So you need to establish a credit account with a bank in NZ.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • HT4623 I dont have software updates in my device...iphone3g mean i dont have IOS...isnt it...i cant update without software updates

    need to have software update in my device..iphone3gs...how can i install to my phone and i cant update my phone without software update?

    Updating iOS

  • Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

    cant update apps on my mac or iphone4. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it  . i can download apps and music.  how can i update apps on my mac and iphone 4?

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • I changed my Apple ID that using an invalid email address to a new one and I am trying to update iCloud account on iPhone5 with iOS 7.1.2, and I am not able to delete iCloud account without the old password.

    I changed my Apple ID that using an invalid email address and I am trying to update iCloud account with my new Apple ID on iPhone 5 with iOS 7.1.2. I am not able to delete iCloud account without the old password. Is there a way to update the Apple ID of my iCloud account?

    Many people are having probalems with this right now.  The only solution I've seen that seems to consistently work is the one posted by Brackers28 here: https://discussions.apple.com/message/23020591#23020591.  This only works if you still have access to your old email account.  If you don't, you'll have to have Apple help you reset the password for your old account so you can turn off Find My iPhone and sign into your account with your correct ID.

  • My credit card was stolen,since i cancelled the card and waiting for a new one i cant update any of my apps because of the billing info is incorrect,how can i update without my new card?

    my credit card was stolen,since i cncelled and waiting for a replacement i cant update any apps or dl any apps because the billing info says its incorrect now,how can i update and dl while waiting for my new card?

    It would be best for you to open iTunes, sign in and view your account. If all the purchases were paid already instead of entering your new card information, it will give you an option for "NONE" as a payment method. Again this is not applicable of you have a pending charges with iTUnes

  • I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account

    I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account.

    Take a look at this thread.   It may explain your problem.   TS3276 Why do I keep receiving this pop...: Apple Support Communities

  • Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.  For example one message box i got says: Your Apple ID has been disabled.  But the itunes guy says, he cant help me. Who can?

    please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
    For example one message box i got says: Your Apple ID has been disabled.
    But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

    Try here first >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    If you can't resolve the issue on your own, call Apple or schedule a call >   Apple - Support - Solutions
    Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

  • HT1923 I cant update or remove itunes without receiving the message:  the install source (itunes.msi) for this product is not available. verify that the source exist and that you can access it.   Has anyone had this problem? Thanks

    I cant update or remove itunes without receiving the message:  the install source (itunes.msi) for this product is not available. verify that the source exist and that you can access it.   Has anyone had this problem? Thanks

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I have a used macbook pro and i cant update the apps bought on the first owners account and i need to update the apps

    hi i hav a used macbook pro running mverics and i cant update the apps that were purchased by the preveous owner on a different itunes acount and i need to update the apps thanks

    It appears as if the OS currently on that machine was not the original OS? If so, you are running into this problem because the seller did not do what he was supposed to do - he was supposed to erase the hard drive and reinstall the original OS. And, if he got either the OS or any apps at the app store, they are not transferable as they are tied to his Apple ID forever. That is why you will have to pay for them using your own Apple ID. And, if he obtained the current OS at the app store, you may also run into another problem: you may not be able to reinstall the OS if needed as that is tied to the original Apple ID as well.

  • Windows 7 clients cant update software without admin permissions.

    Hello,
    We are using Windows 7 clients in a Win2008R2 Domain.  We are also using a few specific software packages that everytime they are run, they check for updates.  Unfortunatly, the updates fail unless you enter an admin user.  I have tried to
    make the user a local admin and this still doesnt work.  I just want to let all users install or update software as needed.  I there a way to accomplish this?  Is there a way to give all users the ability to install updates without being local
    admin.
    Thanks for your assistance.

    Hi,
    Check if you enable the following policy in your domain environment:
    1.In Group Policy Object Editor, expand Computer Configuration, expand Administrative Templates, expand Windows Components, and then click Windows Update.
    2.In the details pane, click Allow non-administrators to receive update notifications, and set the option.
    3.Click OK.
    If you have any feedback on our support, please click
    here
    Alex Zhao
    TechNet Community Support

  • Cant update apps on my phone without connecting it to computer

    when i say update it wants me to sign in when i sign in it wants me to sign in again and again. İ also cant make automatic updates on it consists on singnin in also. İ had the same problem on my previous iphone 3G. My id an password is correct i can download new apps. İ just cant update apps and purchase anything in games :/

    Are you able to download updates for these apps or purchase in app content via iTunes on the computer?
    Are you certain that there are no apps on the device that were acquired under a different Apple ID?
    If the apps update successfully via iTunes on the computer, simply sync the device to get the updated version on the device.

  • TS1702 I cant update previous apps using my apple id

    I cant update my previous apps in apple store
    I try to press update button it start working
    Then stop and I try many times to update but nothing happen
    I try the following but problem still remain
    1 Reset the device
    2 sign out and sign in again

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • Moved country. Cant update apps.

    I've seen a few unanswered threads on this topic, but they are old and have been archived. Hence the new thread.
    I recently moved from Singapore to Australia. With that move came a new credit card for australia, and with that, obviously, I am now buying all my apps form the Australian iTunes store.
    The problem is, I cant update the apps that were downloaded from the Singapore store previously. It's rather annoying. iTunes tells me I have updates, but when I click through on the # Updates Available, it says;
    "No updates are currently available. To check for updates for another Apple ID, sign in with that Apple ID".
    I am using the same mobileme ID I always have. I have only changed the Credit Card details from my Singapore Bank to my Australian Bank.
    I have over 200 apps in my itunes. I dont want them all on my phone or ipad all the time. I want to use itunes to manage and update my apps. Surely there must be a logical way to do this?

    A FIX ---
    I was having same issue, for 3 years, after moving from the US to NZ.
    iTunes would indicate I had 27 updates available, but only 2 or 3 would be actually be there, because the rest were downloaded from the iTunes store in the other country, or the other credit card.
    So I used to have to change my iTunes Account from NZ back to US (and address and credit card back to my US one that I still have) in order to update all apps, then change back to NZ again next day. A hassle, but it worked, because I still have a US credit card and address to use.
    However, I have just found a way to update all apps, without the workaround! It's just a bit of a process if you have a lot of apps, but it is quite easy.
    Here goes....
    1. Simply open iTunes and log in to your account.
    2. Click on Apps in your left menu (tonight mine was showing 27 updates available, but none showed up when I clicked for the updates)
    3. View all your Apps by 'List'
    4. When you hover over each App name, the arrow pops up
    5. Click on the arrow, then click 'Show in iTunes Store'
    6. You are taken to the App Store page for that App
    7. If the button below the App icon says 'Downloaded', it means you have it and it is up-to-date.
    8. IF THE FREE/PURCHASE BUTTON BELOW THE APP ICON SAYS 'FREE', IT MEANS IT NEEDS AN UPDATE (because iTunes recongnises that you have purchssed the App before). CLICK THIS AND THE UPDATE DOWNLOADS
    The only issue is you have to go back to the App list and check every one until your update count gets to zero.
    I hope it works for you, too.

  • I got this iphone from a guy and everytime i tried to update the applications stored in this phone it keeps asking me the password that the guy used to use, even thou i created a new apple ID of my own and updated the account of icloud and everything in t

    I got this iphone from a guy and everytime i tried to update the applications stored in this phone it keeps asking me the password that the guy used to use, even thou i created a new apple ID of my own and updated the account of icloud and everything in this iphone with the new apple ID, it still asks me the password of the account that the guy used to use whenever i tried to update the applications, and i cant find the guy who gave me this iphone...wt should i do???

    Apps are permanently tied to the AppleID that downloaded them and cannot be transferred to another.  Best thing to do is delete the apps and download those you want or need under your AppleID.

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