Cant use DVI-D port with DVI-D cable from Pav 500-100a to HP W2207 monitor

I have a new Pav 500-100a factory standard with no mods. A HP w2207 monitor.
Currently connect fine with VGA to the DVI-D port with the adapter that came with the pc. I've setup Windows, updated to 8.1, put in my files from my old PC and all was well except video isnt that good.
I got a DVD cable form work but its a DVI-I cable. It took 5 mins before windows comes up and then whenever the background picture changed in the theme it hung for a few seconds. I read that I need a DVD-D cable which i purchasd today.
The packet says its a CL-DVI2M - DVI M/M 24+1 CABLE 2M. The tech in the shop says its a good calbe and will work fine.
When connected and I power up I get teh hp logo and rolling dots then it goes blank.
I reconnect teh VGA cable and its all fine - using the VGA to DVI adapter.
I ran msconfig and turned of safe boot - restarts and comes up fine in safe mode. I set the resolution to 1280x800 and restarted and reconnected the DVI cable - blank again.
If I put the VGA cable back in it boots fine. The monitor has been factory reset and seens the DVI connection but Windows remains blank. Also tried booting first with no cable - connect teh DVI and the monitor remains in sleep - power reset teh monitor and still blank also shows no DVO conenction.
I fI power up with DVI connected I can get to BIOS, and i see the HP logo and dots as Win 8 starts.
I dont know what else I can try. I have no other usable video card with DVI
Any ideas out there?
Pls help - Steve
Although I am an HP employee, I am speaking for myself and not for HP.
This question was solved.
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Hi Steve,
Only connect one active video cable to the monitor and do not use any adapters.
Use a flashlight and examine the DVI connector on the monitor. Which DVI type is it?
Some of the older HP monitors have DVI issues so you might want to check with HP Support and see if you have one of those models.
An older post a long time back indicated that audio also had to be feed to the monitor (claimed by a poster). If this is indeed true then it's a monitor design flaw. So, you could use a native HDMI cable and test out that claim.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
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Windows 7/8 UEFI/Legacy mode, MBR/GPT

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Cant use DVI-D port with DVI-D cable from Pav 500-100a to HP W2207 monitor

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