Cant use the ovi suite to log in to my ovi account...

Hi, I have a nokia OVI account, it works with my browser but when I try to log in with the OVI suite I get a pop up box with something like "could not sign in, nokia ovi suite could not connect to the nokia account server. make sure the internet connection is working properly and try again" some additional information -: I have a OVI account I can log in to my OVI using the same pc/laptop as the OVI suite I have real old firmware on my nokia 5800 and it wont update using *#0000# (the error is can not connect to server and your device is up to date when I know it is not) my current firmware version is V 20.0.012 and the other version is 20.012.224.06 my mobile is a Nokia Xpress Music 5800 dont know if this is relavant but when I check server settings I am informed that there are no servers defined Thanks for any help with this

Please check: Phone time and date is properly set
If you have a separate Nokia Software Updater application in use, download the latest Nokia SW Updater and install.
If it does not help, could you try reinstall Nokia suite?
- Go to Program and Features or Add remove in Control Panel
- Click Nokia Suite
- Click Uninstall
Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then restart computer.
- Download and install latest Nokia Suite 3.3.86 version from www.nokia.com/nokiasuite
- Restart Computer again
- Connect the device, do not open Nokia Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Suite.
- Check for the issue
I hope this helps.
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

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Cant use the ovi suite to log in to my ovi account...

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