Cant verify my mac with the app store, please help.
when ever i try play a game or app i had bought of the app store on my mac it says that my mac can not be verified, i cannot log into the mac app store either to purchase new apps. this has only happened since i have updated my mac to lion. now i cannot enter the app store on my iphone 4 or ipad. why is this?
Contact the App Store support: http://www.apple.com/contact/
Similar Messages
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II recently purchased this 21.5 inch iMac in the month of February. The woman that helped me through the process of purchasing this told me that it comes with the latest Mountain Lion. which it did, but i cant write a review in the app store! Help...
You want to write a review about Mountain Lion? I'm not sure that you can write about the OS at the app store - it's not an app. Or are you talking about the online Apple store? If you want to send feedback to Apple, you could use this:
http://www.apple.com/feedback/macosx.html -
I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.
Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS? -
After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?
Hi Tahan007,
Check these threads out:
Cannot connect to the App Store since upgrading to Mountain Lion.
Cannot connect to App Store since 10.8.1
why is my app store sign in saying connection failed?
Also if you're running any anti-virus SW, you might try temporarily disabling it -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee -
Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?
Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
If you can't remember answers to security questions:
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My Mac 10.5.8 didn't come with the App Store
I bought this Macbook Air 10.5.8 but it didnt come with the App Store or iTunes or any of those programs, were they suppose to come with the Mac or am I just really stupid?
Mac OS X
Version 10.5.8
Processor: 1.6 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Startup Disk: UntitledThe App Store didn’t come with 10.5.8. It first appeared in 10.6.6.
Older versions of iTunes are here: Apple - Support - Downloads
To get the App store on your MBA you’d have to upgrade the OS, which is a good idea anyway, for security reasons. -
i cant download anything from the store.whenever i try to log in they say my apple id has not yet been used with the app store........why is it like that???does anyone know how to fix this............can someoen pls help me with this
The following may help: http://support.apple.com/kb/HT2589
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Hello i have what I think is a first generation Ipod touch which did not come with the App store already downloaded onto it, can I not download apps to my Ipod touch?
If you have a 1G iPod you can update to as far as 3.1.3. Yu get hat paid update here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
You can identofy your iPod here:
Identifying iPod models
What iOS is curently on your iPod (Setting>Genral>About>Version) you need as lest 2.0 for apps but most apps need 3.0 or later. -
I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
Hello,
I have a Apple ID, however when i am trying to login to App Store or iTunes, i am getting a message "This Apple ID has not yet been used with the App Store"?
I am able to login to iCloud with my Apple ID
Kindly Assist
Regards
ShujaIf you have never used the Apple ID to make purchases from iTunes or the Mac App Store you need to follow the steps to create an account with that Apple ID.
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Any possible solutions on how to fix this issue?
Sometimes there are just server problems with the App Store. Only thing that I can offer is to wait a day or so and try again and, if still no luck, contact the App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton -
Sparrow and a fundamental flaw with the App Store
There is an app in the store called Sparrow. If you have not seen this it is a very nice alternative email client to Apple Mail. It was just onsale and then within a week, I read that they have been purchased by Google and the team will be working on "other projects". While I for am happy for the dev team at Sparrow, I feel both Sparrow and Apple owe me money back!
As someone who just purchased on 7/13 the Mac client “on-sale” only to hear this news I’m furious! They obviously knew they were going to be sold and to then put the software “on sale” limited time only is un-ethical. Why would anyone buy a software product only to find out that you are most likely never going to see an update on this product for either new features or bugs, where there are plenty of!
To me this is a fundamental flaw with the APP store overall. This is one area that Google does is significantly better then Apple – You can buy apps and you have a short window where you can return the product. I for one have requested a refund through the Apple store and it’s this kind of thing that makes me very cautious of buying on the Mac App Store. It’s one thing to by a $.99 or $2.99 APP and feel bad about it, it’s entirely unacceptable to spend $9.99 or more and then find you have something that is worthless!Your Mac must have v10.6.6 (at the minimum) to have access to the App Store.
Apple - Support - Mac App Store - Get Started
Snow Leopard is available for purchase from the Apple Store > Mac OS X 10.6 Snow Leopard - Apple Store
Make sure your Mac meets v10.6 Snow Leopard requirements before purchasing > Mac OS X v10.6 Snow Leopard - Technical Specifications -
Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
What's going on with the App Store not able to update 2015
What's going on with the App Store not able to update any apps 2015?
Apple is having server problems affecting App Store, iTunes, iCloud, etc…
Check the Apple Service Status(***) page… http://www.apple.com/support/systemstatus/ Wait for all systems to show green.
Here is what Apple's message says…
Multiple Store Services - All users are affected
Customers may be unable to make purchases from the App Store, iTunes Store,
iBooks Store, or Mac App Store.
iCloud Mail - All users were affected
Users may have been unable to access iCloud mail.
iCloud Account & Sign In - All users were affected
Users may have been unable to sign in.
This means no downloads, updates, iCloud and other issues. You may get pop-up windows asking you for password for iCloud, etc…
Try again after it's all green on status page.
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