Cant video chat with netgear router

im having the same problems as others, i cant video chat with people and i have a netgear router. it just doesnt connect and says an error occurred, and i already changed the port number to 443. this is very frustrating so if anyone knows what to do i'd really appreciate it.

Go to the Netger's set up pages and ther WAN page and Disable the line about Port Scans and SPI (0or DOS) and also on the same page allow it to respond to Internet Pings
9:10 PM Thursday; July 31, 2008

Similar Messages

HT1771 why did apple erase ichat? its so much better than messages and now I cant video chat with my ichat buddies

why did apple erase ichat? its so much better than messages and now I cant video chat with my ichat buddies!!!

HI,
Apple did not erase iChat.
Messages in Mountain Lion is iChat +
The plus bit is the fact you can iMessage iOS devices.
All the other features that were in iChat are still there.
If you upgraded Lion to get to Mountain Lion then in System Preferences > Mail, Contacts and Calendars you probably list all the iChat Accounts (Screen Names and IDs).
You may need to enable them for Messages.
They should also show up in Messages Menu > Preference > Accounts
Once those accounts (AIM and Jabber) are Enabled they can be viewed in a Combined Buddy List
Windows Menu > Buddies (Or using CMD + 1 Keystrokes)
In the General Section of the Preferences you can Unlink these Buddy lists.
The Green icons or highlight a Buddy and then using the Buddies Menu or the icons at the Bottom of the Buddy list can be used the same way to start Video or Audio Only chats.
The iMessage "Account" is only for texting iOS devices or other people using their Apple ID on a Mac in Messages.
It is an account "in addition to" rather than "taking over from" the services that iChat can join.
9:22 PM Thursday; December 6, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I cant video chat with other ichat users. ! :O

I have a mac mini with snow leopard and my ichat was working since i started using it. Under my green video camera icon there were like 3 or 4 panels or however many there are regularly. Now the only panel is the video camera and i cant vchat with other ichat users. but when i disable the camera all the panels appear. this happened after i had my macbook ichat and mac mini ichat on at the same time.
HELP PLEASEEE!

Hi,
Welcome to the  Discussions
Scenario 1
Next to your Own Buddy icon at the top of the Buddy list your own Video icon should be "Stacked" if you can do Multi-way Video Chats.
As Audio chat take less bandwidth it is implied you can do Multi-way Audio Chats.
If your Icon becomes a single "Flat" one then so will your Buddies as you will only be able to Video Chat to them one at a time.
If you can Multi-way Chat but a Buddy can not (most likely a AIM on PC Buddy) then they will show a "Flat" iCon.
Resized "Flat" pic
Resized "Stacked" pic
Scenario 2
However these icons appear in a group at the bottom of the Buddy List, and are dark like this when a Buddy is highlighted.
From what you posted I am not entirely clear which part you are talking about.
I would rather be clear before we proceed.
Can you start though with a plain Shut down and reboot of the computer and then start up iChat ?
This will get iChat to recheck the Bandwidth (portion of your Internet Connection) it can "See" and it may do better now the other computer is not doing a Video chat.
8:17 PM Wednesday; July 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Cant video chat with new bookPro across the house

Hello my brother just got a new MacBook Pro a few days ago, and the using iChat is simple and easy until we try the video chat, we have not had a successful one yet. I can send the invite to video chat and when he goes to accept there is an error on my end. Any Ideas?
Is it because we are both in the same the house using the same network?
Is it a preference I need to change on his new labtop?
I have no clue so, any help is good help.
thank you.
D1.8GHz G5 512MB DDR SDRAM Mac OS X (10.4.9) Belkin Wireless G Router 2.4Ghz-802.11g

I am able to do voice chat with no problems, but whenever I try the video it doesnt work. The last time I just tried it, I copied the details of the error, so here it is, sorry its so long:
Date/Time: 2007-06-01 16:34:56.284 -0700
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
iChat Connection Log:
AVChat started with ID 1681135523.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x47ae250: State change from AVChatNoState to AVChatStateInvited.
0x47ae250: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
0x47ae250: State change from AVChatStateConnecting to AVChatStateConnected.
[email protected]: State change from AVChatStateConnecting to AVChatStateConnected.
0x47ae250: State change from AVChatStateConnected to AVChatStateEnded.
2007-06-01 16:34:45 -0700: Participant 0x47ae250: VC connection failed.
Chat ended with error -20
[email protected]: State change from AVChatStateConnected to AVChatStateEnded.
Chat ended with error -20
Video Conference Error Report:
33.117445 @:0 type=4 (00000000/0)
[VCNO_REMOTEPACKETS]
[18]
22.005779 @SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP m.0;branch=z9hG4bK5d0ba58e6b57290c
To: "u0" <sip:[email protected]>;tag=563770306
From: "[email protected]" <sip:[email protected]>;tag=49415871
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>;isfocus
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
22.004464 @SIP/Transport.c:121 type=4 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK06f0ee531805e3b4
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]>;tag=49415871
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 2 NOTIFY
Contact: <sip:[email protected]>;isfocus
Event: conference
Subscription-State: active;expires=3600
User-Agent: Viceroy 1.2
Content-Type: application/conference-info+xml
Content-Length: 219
[<c-i v="0" st="f" en="sip:[email protected]">
c<h>i</h><m t="a"/><m t="v"/>
c<h>o</h><m t="a"/><m t="v"/>
</c-i>
21.995178 @SIP/Transport.c:121 type=4 (00000000/0)
[ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK44a91cdb7c09f2fa
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]>;tag=49415871
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
21.369518 @SIP/Transport.c:121 type=4 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK1ecf12b327af9db2
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]>
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 501
[v=0
o=world9creator7 0 0 IN IP4 m.2
s=u0
c=IN IP4 m.2
b=AS:2147483647
t=0 0
a=hwi:17412:2:2330
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1943025217
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:182602913
20.953708 @:0 type=4 (00000000/2)
[VCSIP_INVITEERROR]
[19]
20.953566 @SIP/SIP.c:2447 type=4 (900A0015/2)
[SIPConnectIPPort failed]
Video Conference Support Report:
33.843235 @:0 type=2 (00000000/22)
[VCCALL_ENDEDCOUNT]
[17]
22.527212 @:0 type=2 (00000000/2)
[VCVIDEO_STARTCOMPLETED]
[16]
22.527171 @:0 type=2 (00000000/2)
[VCVIDEO_INCOMINGCOMPLETION]
[11]
22.450876 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALMIC]
[30]
22.447955 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
22.007895 @SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK06f0ee531805e3b4;received=m.0
To: "[email protected]" <sip:[email protected]>;tag=49415871
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 2 NOTIFY
User-Agent: Viceroy 1.2
Content-Length: 0
21.997232 @SIP/Transport.c:1218 type=1 (00000000/0)
[SUBSCRIBE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK5d0ba58e6b57290c
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=563770306
From: "[email protected]" <sip:[email protected]>;tag=49415871
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>
Event: conference
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
21.989590 @SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK1ecf12b327af9db2;received=m.0
To: "[email protected]" <sip:[email protected]>;tag=49415871
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
v=0
o=joshua 0 0 IN IP4 m.0
s=u0
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16388 RTP/AVP 12
a=rtcp:16389
a=rtpID:-1559105260
m=video 16386 RTP/AVP 126
a=rtcp:16387
a=rtpmap:126 X-H264/90000
a=RTCP:AUDIO 16389 VIDEO 16387
a=fmtp:126 imagesize 0 rules 20:320:240:320:240
a=framerate:20
a=rtpID:-27026525
21.382056 @:0 type=2 (00000000/2)
[VCVIDEO_INCOMINGATTEMPT]
[3]
21.370629 @SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 180 Ringing
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK1ecf12b327af9db2;received=m.0
To: "[email protected]" <sip:[email protected]>;tag=49415871
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Length: 0
21.370330 @SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 100 Trying
Via: SIP/2.0/UDP u0en1.1;branch=z9hG4bK1ecf12b327af9db2;received=m.0
To: "[email protected]" <sip:[email protected]>
From: "u0" <sip:[email protected]>;tag=563770306
Call-ID: 53a7e8f8-1099-11dc-b4b3-a332136113c4@192-168-2-4
CSeq: 1 INVITE
User-Agent: Viceroy 1.2
Content-Length: 0
20.452890 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK4e1fbcba1596a3a0
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1276542721
Call-ID: a5dc3332-1098-11dc-b437-db16534a13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=joshua 0 0 IN IP4 192.168.2.2
[email protected]
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1396872694
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:683263913
19.452638 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK4e1fbcba1596a3a0
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1276542721
Call-ID: a5dc3332-1098-11dc-b437-db16534a13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=joshua 0 0 IN IP4 192.168.2.2
[email protected]
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1396872694
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:683263913
18.952336 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK4e1fbcba1596a3a0
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1276542721
Call-ID: a5dc3332-1098-11dc-b437-db16534a13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=joshua 0 0 IN IP4 192.168.2.2
[email protected]
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1396872694
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:683263913
18.947500 @:0 type=2 (00000000/36)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
0.311777 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
0.000000 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x172fff com.apple.iChat 3.1.8 (445) /Applications/iChat.app/Contents/MacOS/iChat
0x5c7000 - 0x5c8fff com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x5cc000 - 0x5e2fff com.ecamm.iglasses v1.4 (1.4) /Library/InputManagers/Ecamm/Plugins/iGlasses.plugin/Contents/MacOS/iGlasses
0x45aa000 - 0x45b4fff com.apple.IOFWDVComponents 1.7.9 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x45e8000 - 0x461afff com.apple.QuickTimeIIDCDigitizer 7.1.6 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x4624000 - 0x4625fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x465f000 - 0x46c7fff com.DivXInc.DivXDecoder 6.2.5 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x4805000 - 0x4844fff com.apple.QuickTimeFireWireDV.component 7.1.6 /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x484f000 - 0x4894fff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x48b6000 - 0x48e0fff com.apple.iSightAudio 7.1.6 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x494f000 - 0x495bfff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x498f000 - 0x4a9efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4acd000 - 0x4c30fff com.apple.GeForceFXGLDriver 1.4.18 (4.1.8) /System/Library/Extensions/GeForceFXGLDriver.bundle/Contents/MacOS/GeForceFXGLD river
0x4c51000 - 0x4c6afff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x4c70000 - 0x4c8bfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x4df9000 - 0x4e32fff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x4e50000 - 0x4e51fff com.ecamm.iGlassesVDIG iGlasses v1.4 (1.4) /Library/Components/iGlasses.component/Contents/MacOS/iGlasses
0x4e74000 - 0x4e78fff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x5475000 - 0x548ffff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x567e000 - 0x56f7fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x8fe00000 - 0x8fe52fff dyld /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff com.apple.ApplicationServices.ATS 1.9.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
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Cant video chat with another mac

We both have brand new macs and use mac.com id's and it will not let us do a video chat. We have changed the port, the streaming for quicktime, and the sharing. Nothing will let us connect using video. It works about half the time when I try to connect to his PC using his AIM account. We have tried changed which default IM application to use and it will not work. I am out of options and forums to read. I have all updates and so does he. Hope someone knows why this has happened.

Hi,
Welcome to the  Discussions
A routing device can often act as a hardware firewall if the ports that an app needs are not open or allowed.
iChat 4 uses 20 ports
5190, 5220, 5222, 5223, 5297, 5298, 5353, 5678, 16393-16402
Some of these are to login to AIM, some for Jabber Servers , some for Bonjour Chats and the last 11 for A/V Chats.
You will see that comes to 19. iChat 4 Screen Sharing uses a random port.
All these ports are above a threshold of 1024
Most routing device have ports below this threshold open so that Web Browsing and Mail apps work without any set up.
AIM on a PC uses port 5190 to login then needs 1024-5000 to be allowed (it does not use all of them at once). It does have however the ability to change the 5190 login port if it can not make contact with the AIM server, most often using port 80 the same as Web Browsing.
As Calling out will often open ports through your device you may have some success in one direction if one of you is allowing the correct ports.
10:25 PM Sunday; July 19, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

I cant have a video chat with people without macs?! why?

i can have a video chat with anyone with a mac, but weneveri try to conenct to anyone else with a web cam it says there is a conenction problem. whats wrong? the version of i chat that i have is ichat av 3.1.8. please help! what do i do?

The problem is that there is no standard for audio/video that everyone uses.
Each IM provider has decided to use their own method of doing it, and they're all incompatible with each other.
It's possible to use iChat on Mac OS X to do an audio/video chat with someone using Windows, but only if that person is using the AIM protocol in either the AIM client or Trillian Pro.
The method that is generally recommended here for cross-platform audio/video chat is Skype. I don't like recommending them because of their misleading practices, closed proprietary protocols, and the fact that they treat Mac users as second-class citizens (and Linux users even worse), but for the moment they are probably your best bet.
WWDC is in a month, so after that we'll know whether Apple has added additional protocols or changed their methods for doing audio/video in Leopard's version of iChat. Personally i'm hoping for full support for both Jingle and SIP (open) standards, which will allow communication with Google Talk users on Windows and VoIP (soft)phones on every platform.

Video Chat with Macbook Pro and Macbook

Hi,
IM have a problem with video chatting with my macbook pro, all my internet connections are fine, my camera is fine, and so is my audio. I can start video chats with my friends who have regular laptops that have windows xp/vista over aim. I just cant seem to get it started with my cousin who has a macbook. Can any one please help me? I've been struggling for a long time.
Thank You
P.S. The error states that it was a communication error and that my cousin cancelled the connection(which she didnt).

Denial of Service and Stateful Packet Inspection.
As to where they are on your device is anybody's guess as different manufacturers put them in different places.
Some like Netgear put them on the WAN page of the set up pages.
Linksys includes them in the Firewall in a tab called Security
Netopia included them as part of High and Medium settings of the firewall.
Some have them in "Intrusion Detection"
Some in a separate item in advanced.
The list goes on.....
If you tell us the device we may be able to pin it down further.
It is late here and I may not read any more til tomorrow
11:45 PM Thursday; August 21, 2008

IChat behind NAT can't video chat with AOL IM

I've been trying to get iChat to video chat with AOL IM for a month, with intermittent success. iChat to the apple test accounts works perfectly, but with AOL IM it always says I didn't respond. I finally used a packet sniffer to debug the protocol communication, and found the problem.
My problem is my mac is behind a NAT firewall. iChat doesn't properly detect my public IP address. When it negotiates the video chat with AOL IM, it gives the local, private IP address only useful behind the NAT, not the public IP the NAT uses. I can see it right there in the video chat request packet.
Apparently, when talking iChat to iChat, the programs ignore the IP address given in the negotiation, using the source IP address of the packet instead, which avoids the NAT problem. AOL IM on the other hand, ignores the source IP of the packet, and believes the (incorrect) address in the request. So AOL's attempt to set up a video channel goes off into the weeds. Opening ports is irrelevant.
The reason it works for me part of the time is, my NAT happens to implement the "DMZ" functionality by giving the computer inside the same IP address as the public IP address. So it works for me if and only if I put my mac in the DMZ. In that state, iChat gets the right IP, the one addressable from the outside world.
The NAT firewall that works (provided I put the mac in the DMZ) is a 2wire homeportal 1800. I've also tried with a DLink DI-524. It doesn't do the IP address trick, so no luck at all with it.
It would be great if iChat would use a trick like http://checkip.dyndns.org/ to get the real, external, public address of my computer, and use THAT to negotiate the video chat with AOL IM.
MacBook Pro Mac OS X (10.4.5)

Hi Jim,
On devices that do not have UPnP then yes it is either Port Forwarding with all 29 ports if doing Jabber, Bonjour and AIM or Port Triggering with fewer entries if you have that.
If you have either UPnP or Port Triggering then you can effectively keep DHCP as they allow multiple computers and the entries or turning it on in the case of UPnP do not point to a specific computer.
Staic addresses are best with Port Forwarding as there is a possiblity that the IP address will change with DHCP.
The pics on this site show only Port Forwarding.
There are however several versions of this router and also variations as to numbers in different countries so in fact you may have UPnP. Firmware updates from Netgear may also give you UPnP.
10:12 PM Sunday; April 30, 2006

Can video chat with Aim users on a PC but not with Ichat users on Mac!

Hello
I am having the odd problem of being able to video chat with someone when they are using their pc running aim, but I cant chat with the same person when he on his Mac!
I am running as DMZ behind a Linksys WRT54G wireless router.
The problem is on my side because I cant chat with the test accounts either.
I tried this after bothe forwarding and triggering all the ports that were suggested.
I am stumped!

Hi Lullah,
This is going to be down to the Staelite connection.
It has what is called latency.
This adds an unexceptable delay in the passing of data at the start of the connection.
Very few people have reported success.
The things you can try are to fool the link into passing more intense data prior to starting a chat.
If you have web pages try uploading a Pic of larger file to the site.
Just as this finishes start up iChat
You should also check that System Preferences > Quicktime > Streaming tab has the speed to match you download set.
Hopefully (But no reported success) you may get iChat to see more bandwidth as you have just had the modem busy.
Following the launch of iChat with a video chat request may be able to get that bandwidth.
Realistically the 128 k upload even if you were getting close to it is very tight to the lowest point Apple say will work.
Speed testing a 128 k service i likely to get a result of about 80% of the figure (102k) iChat will use about 80 % of what is left (you are down to about 83K). You are now below the 100k min.
With regards to your LAN there are several things that may help if not set up already.
Only have one device doing DHCP. The way routers work as compared to modems is that they pass all routing data though to the computers.
This means the computers can be sitting in two subnets (1) from Modem to computer via router and (2) from Router. The computer can only display one of these IP addresses but can get confuse info regarding iChat.
Do not use Port Forwarding or Port triggering, twice or together on the LAN. iCHAT does not like two lots of NAT (bath are forms of Network Address Translation [NAT]).
Use UPnP where you can.
IF you are trying to test this yur Mac to your PC you ahve to allow for the fact that the modem is handling two Video chats in effect. This means you need twice the minimum bandwidth (let alone the fact that ichat to AIM semms to like 50% more than Mac to Mac contacts.
Sorry to be the bearer of so much doom and gloom.
11:03 PM Tuesday; March 28, 2006

IChat video problems with Netgear RangeMax WPN824 MIMO

I have spent the last week reading numerous threads re: issues with video conferencing and Netgear "MIMO" routers. I believe I have tried every possible suggestion from the available discussions, still to no avail.
Specifically, I am trying to video conference with my brother, who also has the same Netgear RangeMax WPN824 MIMO router, by the way. I have a Macbook Pro and he has a brand new Macbook. I have cable broadband w/ Adelphia/Time Warner connected to Motorola Surfboard modem -- to Netgear wireless router -- to Macbook Pro. He has cable broadband w/ Adelphia/Time Warner connected to RCA broadband modem -- to Netgear wireless router -- to Macbook.
Current settings for both of us are as such: iChat port set to 443, UPnP is on, SPI firewall is off, Quicktime streaming set to 1.5 Mbps T1/Intranet/LAN, video bandwidth limit is set to "None", "Block UDP traffic" is off. Have tried with apple firewall off and on.
Due to all the previous threads, I am assuming the problem is with the Netgear RangeMax MIMO routers.
Q:
1. Does anyone have any further suggestions/comments on getting around this issue?? I would certainly appreciate any help as we would both prefer to use iChat rather than Skype, which we have been using with no problems.
2. Should we give up on the Netgear RangeMax routers, or are there people out there who have been able to successfully use this specific wireless router to video chat with iChat??
Macbook Pro Mac OS X (10.4.8)
Macbook Pro
Macbook Pro Mac OS X (10.4.8)

hi
Try connecting to me defcom1 .mac account.
Tony

HELP !! Trying to video chat with a friend I haven't seen in 23 years.

I'm getting the "insufficient bandwidth" error when trying video or audio chat. PowerMac on my end, new iMac on the other end. My friend has successfully done video chat with a friend overseas so it seems that her end is fine. I do have a Linksys WRT54GS (ver 2.0) router and have read a lot about the issues there.
Here's my situation. First of all, when I video conf from my PowerMac to my iMac over our home network (Linksys router), no problems at all. Video and audio are great. I know it's different when going outside my home, but at least that is working. What I'm trying first is just disconnecting the router altogether and running my cable modem direct to the PowerMac. I have not had the chance to test this with a "live" chat partner. I've used "[email protected]" and the video works but no audio (does this mean anything?). In fact, I get the same result whether I go through the Linksys router or direct to the cable modem using this test.
I've done the following so far:
1. Bypassed the Linksys and going direct to the cable modem (I'm going to keep it this way until I get it to work, then I'll mess around with the router).
2. Set streaming preference for Quicktime to 1.5Mbps.
3. Tested my bandwidth at Speakeasy (6.8Mpbs down; 480kbps up)
4. Verified under iChat Preferences that bandwidth limit is set to NONE, microphone is set to iSight, and sound output is set to Line Out (since I have external speakers.)
5. All software is updated to the latest versions.
6. Verified that the mac's firewall is off.
Granted, as I said, I haven't been able to do a test with a live chat partner yet, but as I described above, the test with appleu3test01 acts exactly the same with or without the router so I'm skeptical that my live chat is going to work even with the router gone.
Can anyone help? For now, I just want to get this working without the router.
Thanks,
Ric

In case it's helpful to anyone, my iChatAV video chat appears to work just fine going through my Linksys WRT54GS v2.0 (with latest firmware upgrade) with no special settings for port openings or the like. In addition, the Linksys firewall is enabled (but not the Mac's firewall). The only change I made was to set Quicktime streaming at 1.5Mbps versus Automatic. However, I was not able to do an adequte test before I made this change, only after, so I don't know if this setting was necessary.

Video Chat with Non-Mac

I have been trying to video chat with a Dell Inspiron who has AIM and a webcam. Though the video icon doesn't show up next to the user name on iChat (only the telephone shows). I have changed my settings so that the bandwidth limit is 500 and the streaming speed is 1.5 like other directions said, but I still cannot even connect to video chat with this person. I am on wireless internet, but I am not sharing files. Like I have read in other posts, I am also getting the error -8 saying that there is no camera or that I have not accepted the invitation (even when I click accept). Is there any way to fix this problem?
Thanks.

Has he done the bit to select his camera ?
Open AIM
Press F7 > Use the Second item (Enhanced IM) > and select the camera in the drop down.
If his modem or router is using UPnP then he will need to allow that in the Vista Firewall
My understanding is that the Vista firewall is close enough for these instructions to be used http://www.ralphjohns.co.uk/page12.html#_Service
Of course if he does not have UPnP they he will need to open port 1024-5000 + port 5190 for AIM
8:03 PM Wednesday; May 7, 2008

Like to set up video chat with Edinburgh Scotland

I would like to set up a video chat with my 87 year old uncle near Edinburgh Scotland and my 88 year old Mother in the US.
I plan to have her over for the chat as a surprise.
My Uncle has a PC - (connect speed unknown.) He is partially capable of setting up his end, but may not know enough to get started.
He sent me a site to download MicroSoft messenger 6.02 for Mac which I did just to have but prefer the iChat route.
I have a new MBPro 2.4ghz with an iChat name ready to go, I believe.
I have a Granddaughter in Kansas with a new MacBook that I would like to set up with as well. I can think of so many possibilities with this new tool.
Back to the the Uncle. He sent me an email address to connect with him, ... which I questioned.
This is his latest message to me after I quizzed him about his current computer.
~~~~~~~~~~~
Harold
We use a PC and our video connection is on Windows Live Messenger which uses e-mail address style contact details as listed below. Below is an internet link which has a download for Microsoft Live Messenger to run on Apple Mac. If you download and enter the address below as a contact we should be able to hook up?
Bob & Peg
~~~~~~~~~~~
It would mean a great deal for the two seniors if we could make a live visit possible as neither are able to travel to different countries.
I know our main guys for chatting are in the UK and one is listed in Scotland so maybe if you guys are available .....
Harold

Hi Harold,
Welcome Back.
I would tend to agree with Defcom on this.
Trying to sort out any contact with iChat to MSN/Live Messenger and explaining all the limitations would detract from the people involved enjoyment.
Also the other options of a Mac based and Video capable application would also take some explaining and have limits (no Audio)
In this case Skype can be downloaded for PC and for Mac from the Links Defcom gave and requires little in the way of setting up.
For purists reading this.
1) iChat can talk to PCs if the PC is also using a AIM (AOL Instant Message Client) such AIM for PC or Trillian.
2) There are Applications (effectively still in beta) that can at least Video (moving pics only) to MSN on a PC that can be downloaded for the Mac.
10:11 PM Monday; July 16, 2007

Video chat with pc not working

Ok, so I am trying to have a video chat with my friend. he is a pc person with aim 4.7 running. I am using iChat on my new iMac G5 with the built in iSight. When I send him an invite, he accepts it, and it just says that it is setting up the connection for ever. If he invites me, I say accept, and sometimes it says that I did not respond, and other times it says that there isn't sufficient bandwidth. I am on a very solid cable connection, and no file sharing or anything else is going on in the background. What should I do?

I am having the same problem- I accept but says I did
not respond?
I'm having the same results described by James.
Let me add more details.
I have 1 Mac and 1 PC on the same WLAN. Both are connected to the Internet through a Netgear DG834G.
I tested the connection between my Mac and appleu3test01 and it works fine.
I did the same test between the PC with AIM 5.9.3861 and appleu3test01 and I have the same result as when I tried to setup a videocall between my Mac and the PC using Ichat and AIM 5.9.3861.
In this case I receive the same error messages that James described.
I tried to disable the personal firewall on the PC (Norton) but the results is the same AIM says:
"Unable to complete the connection with your buddy. This may be due to the configuration of the firewall." ...but the FW is disabled.
I disabled the FW on the Netgear just in case ... but no changes.
It is really strange ... any suggestion?
Thx,
Flavio
Ibook G4 Mac OS X (10.4.3)
Ibook G4 Mac OS X (10.4.3)
Ibook G4 Mac OS X (10.4.3)

IChat Video chat with AIM Buddy - Possible fix?

This is my first post to the Apple Discussions group. I received my MacBook Pro, my first ever Apple computer, just two days ago, and came upon this group after discovering the problems establishing a video chat with someone using AIM. With the help of "Rjin WI" I was able to verify that I could indeed have video chat Mac-to-Mac. This morning I decided to try something I should have tried on day one-I fired up AIM 5.9 on my PC, and tried to chat with myself.
I disabled all firewalls involved: the Mac firewall, the Windows SP2 firewall, and the SPI firewall on my Linksys router. I chatted with myself between two screen name for a few moments before initialising the video chat from the Mac, but was quite shocked to see on the PC "Unable to complete the connection with your buddy. This may be due to the configuration of the firewall." On the Mac was "Failed to start Video Chat because: (I) did not respond."
I tried a few more times just to be sure, but the error message was persistent. I kept looking for some button to press or question to answer in the invitation, but there was nothing to be found. Except for the "video" button in the AIM chat I had previously overlooked. I initialised the video chat from AIM, and what do you know, I received the invitation on the Mac, accepted, and was connected just fine.
I reenabled all of the firewalls again. And once again, I was able to have a video chat with myself when I sent the invitation from the PC. Trying from the Mac instantly gave me the error on the PC, and after timing out, the same error on the Mac.
Does anyone else have anything they can add to the mystery of iChat?

Jason-
great post. i'll try and make my situation short and sweet, as I don't have the energy to try and describe every little "error" that my computer runs into. To make it short; just got the brand new macbook (thinking 'now i can actually video chat, unlike the isight which never worked and solutions/helpful advice via appletechs seemed to be non-existent). Low and behold the camera works perfectly...2x. At the time I was using airport for wireless connection, but I have since been using the computer with a linksys. Because the computer worked with the airport and not with the linksys, I thought this was were the problem existed...then the camera worked with a different user (with the linksys) so I scratched that idea. Anyways I have been trying to video chat with another macbook and there is no success whatsoever. We both get the msg " did not respond) when the user accepts, the camera icon goes "shaded" but then goes back to its normal state. Both firewalls were disabled, and both of us are using linksys. I also run vonage in my place if that could somehow play into this scenario. I apologize for such a poor post, but my energy regarding this matter is limited since I am so tired of trying get this video chat working. (first a worthless isight, then a macbook which can't even function with another macbook. in addition, to put it lightly, i am very dissatisfied with applecare regarding this issue.)

Cant video chat with netgear router

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