Cant view purchased items in the app store
I Cant view my purchased items in the appstore snd im linked to the right account!!!
Hi Connorhalstead02,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues seeing your purchase history on the iTunes Store (including the App Store), you may find the following articles helpful:
Download past purchases
http://support.apple.com/kb/HT2519
See your purchase history in the iTunes Store
http://support.apple.com/kb/HT2727
Note: the most complete purchase history will be via iTunes on your computer, as detailed in the second article.
Regards,
- Brenden
Similar Messages
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ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks
are you signed in? do you have an account setup with itunes store?
did you authorize the computer? -
Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X which I have already paid for. Any ideas to retrieve this?
When you submit a podcast you should get an email acknowledging the submission. If you subsequently submit it again you will get an error message saying that it's already been submitted.
It then has to be assessed by a real person, which can take some time - a couple of weeks seems to be common, but it can be longer: however since March seems an unreasonably long time.
When it's accepted (or rejected) you should get an email saying so, in the first case giving you a link to the Store page.
More than that I can't tell you: obviously I don't have access to the inner workings of the Store. You could try asking Support, but I have to say you probably won't get a helpful answer. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them. -
When I checked my app store recent purchases, all my apps were gone except for the very recent purchases. Even my apps I got from the itunes 5 year anniversery were gone but the apps were still in the itunes library. Also my ipad can't sync it, it says there's a problem. Pls. help.
It appears as though you have a couple of different issues going on here. For the App Store problem and for the syncing issue as well, start with this. Close all apps on the iPad, reboot the device. Then quit iTunes on your computer, reboot your computer.
After you close all apps and reboot the iPad, go back to the App Store and see if the apps show up.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the apps did not appear in the App Store, try syncing again - after you have quit iTunes and rebooted the computer. Please post any error messages that you get, if you get any at all. -
II recently purchased this 21.5 inch iMac in the month of February. The woman that helped me through the process of purchasing this told me that it comes with the latest Mountain Lion. which it did, but i cant write a review in the app store! Help...
You want to write a review about Mountain Lion? I'm not sure that you can write about the OS at the app store - it's not an app. Or are you talking about the online Apple store? If you want to send feedback to Apple, you could use this:
http://www.apple.com/feedback/macosx.html -
Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?
You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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If I have money on my App Store account can I use that money to purchase items from the Apple Store app
No. Those use separate systems.
(120229) -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?
You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. -
I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?
While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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I purchased Pages from the App Store but it wants me to enter a serial number?
I purchased Pages from the App Store and it installed properly, but now it's asking me for a serial number or use the 30-day trial. I never received a serial number after purhcasing and I don't see anything in my iTunes receipt. Where can I find my serial number?
This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
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After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
How can I purchase products from the app store while travelling outside my country of residence? We are from Canada, travelling in the USA and wish to buy a TV series but get a message to buy it from the Canadian store. When we tried to do this we got the same message.
According to the terms of sale, you have to be in your country of residence in order to make a purchase. I've heard of people able to make purchases outside their country and also of people being unable to do so. It appears that Apple's enforcement is not 100%.
In order to buy from the U.S. iTunes Store, you would need to have a valid billing address in the U.S., a credit card billed to that address or an iTunes Gift card purchased in the U.S. and be physically present in the U.S. at the time of purchase.
International copyright law is currently very inconvenient for the consumer.
Best of luck. -
I purchased Aperture from the App Store several years ago. Now I want to install it on 10.7, but the current version requires 10.10. How can I install an older version of Aperture that will run on 10.7?
ThanksClick here and try following the instructions. If they're not applicable, get an Aperture 3 DVD.
(122909) -
HT1491 how do I purchase games from the app store with an itunes card from my device?
How do I purchase games from the app store using an itunes card from my device?
Redeem the card into your iTunes account and make purchases.
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes
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