Cant view video on ipod

i can view them on my itunes but when i go and try to view them on my ipod my screen freezes and goes back to the selection menu
help
any suggestions?

I downloaded an episode of The Office the other night, and my family and I watched it on the computer. However, it would not appear on my iPod, even after updating several times. Here's what I did.> 1. After the download of the episode was complete, I updated my iPod in order to sync it into my videos.//2. To view the episode, I clicked on Videos on the Main Menu.//3. The "TV Shows" playlist isn't there, so I can't watch the episode on my iPod.//
I just got my iPod for Christmas, so I'm not an expert yet, but I have very little patience and am extremely frustrated with this issue. WHY WON'T TV SHOWS APPEAR IN MY VIDEOS ON MY IPOD???? (It's still in my iTunes!) WHY CAN'T I VIEW THE TV EPISODE ON MY IPOD????
  Windows XP  

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