Cant view/ watch my husband video message

my husband can view my video messages but  i cant watch his video messages reply.......can u pls help me so that i can view it also.tanx.

If you cannot view Video messages, make sure you are running the latest version of Skype (6.5).  If running Windows you will need to be running Windows 7 or higher.

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  • Cant view video message after skype vanished

    hi there, im very confused. i sent a video message to a contact i send videomessages to all the time with no problems. but today when i logged on to my laptop, the skype rpogram had vanished from my computer. its wasnt anywhere even in my programs list. i reinstalled the latest version , no problem. restarted my computer no problem. sent a video message no problem. but when i recieved a video message i cant view it. please view print screen. please help. 
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    Attachments:
    skype.png ‏148 KB

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Cant view video message

    Hi,
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    Regards,
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    Attachments:
    videomessageerror.png ‏4 KB

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • I cannot view video messages I have received

    I am using version 6.18.0.106 of Skype on my desktop computer (Windows 7).  A friend sent me a video message several days ago which I was able to view.  The following day, I tried to watch it again and received the message "Oops, something went wrong.  Please try again, or get in touch if you need help."  Later last night I received two new video messages.  I spotted them this morning when I signed in and tried to view them.  I received the same informational message.  No matter how many times I try to view these messages, I get the same message.  It is especially useless because it does say who I should contact.  I get the same message every time I attempt to create a video message.  
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    Hello there,
    I have EXACTLY the same issue as Sojo1951.. I too am using the latest version of Skype on Windows 7.
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    Please have patient on my English.
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    Since i upgraded my iphone 4s to iOS 6.0, i can no longer watch or view my Movies or Video's in my Music Playlist. I can still view them in my Videos which is not in orderly manner or arragement like i wanted unlike in the Playlist. There is some sort of restrictions i guess. I already checked the Allow All Movies but still the videos does'nt appear. What should I do?
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    Thank you very much.

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    Hi @Sandyparm  and  @Darbie ,
    Welcome to the HP Forums!
    It is a great place to find answers and tips!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that both of you are having an issue viewing videoes   You hear the audio in but the screen remains green.
    Here is a link to Resolving Video and Graphics Issues that will assist you in overcoming this difficuty.
    Here is a link to a YouTube video which is also helpful.   YouTube Green Screen Playback Problem FIX.
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    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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