Cant watch an apple tv movies

i buy a movie in apple tv and it does not play, it tells me it has more than an hour or so before it can play

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Similar Messages

  • I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any ideas of what's going on?

    I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any idea of what's going on?

    Welcome to the Apple Community.
    Try repopulating iTunes with the problematic files.

  • Cant watch on catchup sony movie channel and true movies on skygo why

    why is the sony movie channel not on sky go i have sky go but all the channels that are on sky you dont get some of the channels on skygo why is that like sony movie channel and truemovies1  truemovies2  TrueEntertainment TrueDrama theses are the channels i like but why are theses channes not on skygo i really wanna watch theses channels on catchup on skygo but why cant i watch theses channels on catchup i have sky Family with Sports & Movies HD and Sky Go Extra why dont i get theses channels on skygo on catchup

    There are a lot of channels that are on Sky TV but that are not available on Sky go. I can only assume that it is because there is no agreement in place between Sky and the channel to include them on Sky Go.  

  • How can I watch an Apple rented movie via Apple TV?

    Continue to have a freezing problem with rented movies from Apple. It *****.

    What I ended up doing was to back all the out of the choice sequence and the start the movie from the beginning again. We were able to watch one hour of the movie and then it froze again. After repeated efforts to get it to continue, we gave up and went to bed.
    For the recoded, the Internet connection was fine. Netflix worked flawlessly. Only the Apple movie connection was dead.
    How do I get my rental money back? I won't be able to finish watching within the required 24 hour period after having started it last night...
    I thought this problem would go away after having the FIOS service installed. A 10+ Mgb speed stream should feed a movie in jig time. It's certainly helped with download times on software and Netflix, YouTube, Vimeo streaming. Not Apple, which seems not to know how to buffer.
    Frustrated,
    Mark

  • Why does it take at least 3 hours to watch an Apple/iTunes movie, yet Netflix downloads in seconds?  Both are accessed through the same AppleTV device?

    I have owned my AppleTV for about 6 months, and it didn't take this long initially, what happened?  And it cannot be a download setting issue through my Airport since downloads from Netflix takes roughly 30 seconds.  Youtube about the same.  What is Apple doing?  MASSIVE PROBLEMS YET THEY ARE IGNORING THIS ISSUE ON THEIR SITE!  IS THIS A FAILED PRODUCT?  Should I buy a Roku?  I've heard they work much better.

    Netflix has variable quality streams - they get worse as internet bandwidth drops.  iTunes content is fixed quality/bitrate and enough has to download to enable uninterrupted playback as the end of the film downloads while you watch.
    AC

  • TS3354 so i cant watch my movies now because i dont have the next best computer thanks apple for screwing the guy with a perfectly working computer ... -.-

    i get the message cant be played without windows seven or hdmc format essentially so i cant watch my movies it works perfectly fine i just cant afford windows seven  or a new computer and mine runs great

    In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

  • I rent a movie on my tablet but I cant watch it on my apple tv

    I rent a movie on my tablet but I cant watch it on my apple tv

    Winston,
    I don't believe your statement is correct. If you rent and download a movie to your computer and then plan to watch it on Apple TV, it doesn't work. When buying a movie, it is available on Apple TV but due to licensing reasons, this isn't the case for rentals. 
    Apple has cooperated by issuing a credit when I got snaked by this rule.

  • When i try to watch one of my movies in the cloud it says "this computer is already associated with an apple ID.You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID"

    my mom used my computer to sign into her itunes account and then i logged back into mine and tried to watch one of my movies and it said "this computer is already associated with an apple ID.You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 68 days"  What do i do?

    You do what it says.

  • Is it possible to watch a previously purchased movie on Apple TV without having to turn on my computer?

    I just bought a 3rd gen Apple TV. I have some movies on my MacBook which I purchased through the iTunes store. I know I can watch those movies on my Apple TV, but is it possible to watch those movies on my Apple TV WITHOUT having to turn on my computer? In other words, does iCloud support movies, and if so, can apple TV access them directly? My MacBook is on the third floor, and my living room is on the first floor, so I just want to avoid having to turn on my laptop everytime I want to watch one of those movies.

    Your past purchases. Available on all your devices.
    Now you can download music, movies, and TV shows you’ve previously purchased to all your devices. When you buy from iTunes, iCloud stores your purchase history. So you can see what you’ve bought — no matter which device you bought it on. You can access your purchase history from the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV. And since you already own the songs, albums, movies, or TV shows in your purchase history, you can tap to download them to any of your devices
    http://www.apple.com/icloud/features/

  • HT204370 I brought movies on my apple TV but they are not available to download on my computer, but one that I buy on my computer are available to watch on apple TV. why is that?

    I have purchesed a few movies on my apple TV account eg. Superman. Unfortunelty I cannot get these items to download to my computer so I can upload them to my iPad or iPhone. Movies that I have brought my computer however are automatically download and are available to watch on apple TV. I am using the same apple account for all of my apple devices and I have clicked on downloads on my computer and yet the purchesed movies on apple TV do not appear.
    I have checked in the iTunes store on my computer for the same movies I have purchased on the apple TV, but the option to download isn't there, only the option to buy. What do I do?

    Got it!

  • How to watch a bbc iplayer movie on your ipad on tv via Apple TV

    I need help with the final settings on my ipad in order to watch a bbc iplayer movie I have downloaded on my had I tv with apple tv

    You can't.
    http://support.apple.com/kb/HT1657

  • How I can watch in apple tv a movie buy in Itune

    how I can watch in apple tv a movie buy in Itune

    There are several threads that address this issue.  Apparently there's an option to turn off infrared remotes in Security Preferences - but not for my MacBook Air.  Try this thread:
    Apple TV remote command macbook pro too!

  • I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestion"hours now

    I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?

    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie.

  • Ever since i downloaded the new firefox last month i cant watch movies or live tv like the news and before it work!! can someone tell me whats wrong?

    i cant watch any kinda movies nor live tv like the news and before i upgraded i could i have even upgraded my flash and adboe and still nothing!! whats the deal?

    You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.
    *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
    *https://support.mozilla.org/kb/flash-113-crashes
    *http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

  • Rented a movie on my mac - trying to watch on apple tv (i think 2), but iTunes not "seeing" apple tv - so i can't 'move' the rental to the device.  ??

    rented a movie on my mac - trying to watch on apple tv (i think 2), but iTunes not "seeing" apple tv - so i can't 'move' the rental to the device.  i'm brand new at apple tv - do i need to enable it or something?

    Is it the little black box? If yes then it is the 2nd model. It won't show up in iTunes as there is no syncing involved. The only time it does is when you connect and need to restore the device.
    You need to enable home sharing in iTunes and on ATV

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