Cant watch purchased on iphone 5

I turn off wifi on iphone 5 and cant watch my purchased movies. How do I get movies back on my phone?

Hi SB398,
Welcome to Apple Support Communities.
It sounds like you may be using iTunes in the Cloud when connected to Wi-Fi, to watch the movies when not connected to the Internet you'll have to sync them to the iPhone using iTunes. The article below will walk you through syncing content to your iPhone using iTunes.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
Sync using USB
Open iTunes.
Connect the iOS device to your computer using the included USB cable.
Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, you may need to hide the sidebar. Choose View > Hide Sidebar.
Some tabs may not appear if you don't have the corresponding content in your library. For example, if you don't have any podcasts in your library, the Podcast tab won't appear.
Click Apply, in the lower-right corner of the screen, to sync.
Cheers!
-Jason

Similar Messages

  • Cant watch purchased movies on iphone 5

    I turn off wifi on iphone 5 and cant watch my purchased movies. How do I get movies back on my phone?

    see eric1013Dec 29, 2013 9:14 PM  in response to thoots99
    Re: Bought a video - got the "cloud download" icon.
    eric says:
    See below from:  http://www.imore.com/movies-icloud-means
    Underneath the "Purchased" option there is a "Downloads option" - This should get the d/l going if it hasn't started already.  Note - for movies greater than 100mb in size a wifi connection is needed.
    To re-download movies you've previously purchased from iTunes on your iPhone, iPad, or iPod touch:
    Launch the iTunes app.
    Tap the Purchased tab at the bottom (if you don't see it, tap the More tab and then check there).
    Tap Movies from the selection list.
    Tap on the iCloud icon beside any of your previously purchased movies to re-download.

  • I have a new i phone6 and cant watch the photos i had in my old iphone 4- i can see in the i cloud a line showing last backup of my old i phone 4 but can't see the pictures i have there - tnx for the support

    I have a new i phone6 and cant watch the photos i had in my old iphone 4- i can see in the i cloud a line showing last backup of my old i phone 4 but can't see the pictures i have there - tnx for the support

    Yes.
    Just call your provider and tell them what you want and they will help you get it done properly.

  • I have recently purchased an iPhone 4 off my uncle, he cant remember the restrictions passcode. Any way of me resetting the passcode?

    I have recently purchased an iPhone 4 off my uncle, tried to activate my imessages and facetime and its telling me to check the restrictions, but i have a problem as i dont know what the passcode to get onto the restrictions is and neither does my uncle. Any way of me resetting the passcode or anything?

    You have to restore the iPhone as a new device not from a backup unless the backup pre-dated the restrictions passcode
    Restoring iOS Software

  • Hi apple, i have recently purchased a iphone 5s of december of this year, so far things have been fairly smooth, but until recently my phones screen has been turning blue and shutting off over and over. i dont know what to do because i cant even use it.

    Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.

    Wow.
    How rude.
    He gave you the correct answer.  No one can tell you any more.
    Try the basics from the manual.  If this does not solve, then you would have to have Apple look at the iphone.
    Why would you be so rude to someone who 100% correctly answered your question?

  • How can I watch purchased itunes shows on my tv w/o apple tv?

    I bought the Futurama season pass and I want to watch the episodes in 50 inch HD, but I don't have apple tv and myimac is too far from the tv for a cable so how can I do this?
    I have a google tv box that will talk to my pc laptop, and an xbox 360 with a program called xbox connect that tricks the xbox into thinking my imac is a pc so i can stream music and videos but i cant get purchased itunes videos.
    can i authorize the pc laptop on my itunes account and copy the shows to it and then play them on the google tv box via the pc? (im at work and i cant just try it myself)

    45 views and no answers???

  • But i cant transfer data between iphone/ipad to apple tv  any suggestions?

    so i purchased 2nd gen apple tv everthing is up to date on homesharing is on but i cant transfer data between iphone/ipad to apple tv  any suggestions?

    Welcome to the Apple Community.
    Do you mean you can't stream movies etc. You can only play media over Airplay, you can't share data from other apps.

  • Cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

    cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

    ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

  • Can't Watch YouTube on iPhone 3G while using WiFi?

    Ever since I got my iPhone 3G I cant watch any YouTube videos while connected to WiFi - it always says "This movie cannot be played". However while connected to Edge / 3G it works fine. It worked just fine on my old iPhone. Is there anyway to fix this?

    The iPhone doesn't have flash (hopefully that will be one of the apps that releases with the SDK). [sad too, since we wouldn't need it as much especially if the YouTube app allowed comments]
    I also remember that the YouTube application might not be able to play every single YouTube video. It will play pretty much all of them, however. Just keep spamming that button (when it says error loading movie, it goes to the movie info screen where you just tap the movie again to play)...if it still doesn't work, then you're out of luck.

  • Can't watch purchased content on Apple TV-?

    Hi there,
    I am an American living in Saudi Arabia. I have purchased my Apple TV from the United States when I was there last and it is the 2nd generation. I have updated the software to 5.1.1. I have a few accounts on my Apple TV, but I am unable to play any purchased content on it. Everytime I try to play a Movie or TV Show from one of the accounts in my family, it says "An error occured loading this content. Try again later". How can I fix this?
    Streaming through Airplay from any device (iTouch, iPhone, or Macbook Pro) works just fine, but playing purchased content through Apple TV directly does not work. It shows all my purchased content, but it will not play any of it. My iTunes store location is set to United States, as all of our accounts in the family are US accounts.
    Also, previewing Movies and TV Shows in the iTunes store works fine as well. Its only watching purchased content.
    Thank you!

    Hi
    I doubt it's the new update, I don't know if this is an issue specific to AppleTV but if you can play on the laptop it would seem unlikely it's because the content is blocked due to your location.
    Have you unplugged AppleTV and restarted since changing the settings?  This can sometimes help fix odd behaviour and quick to do.
    Hopefully somone doing teh same thing will chime in to confirm it works in Saudi Arabia with US content.
    You could enquire with Apple and itunes store via:
    Express Lane - Apple
    AC

  • Why cant i masege a iphone?

    Why cant i masege a iphone?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • HT1677 I cant watch you tube videos !!!

    I cant watch youtube videos on my ipod touch 4g because every time i click on a video it says in order to watch videos,please enable plug-ins in safari settings but every time I go on to safari settings there is no option to enable plug ins agghhhhhhhhh please some one help

    You have to use the YouTube app and not Safari. A lot of YouTube videos are displayed via Flash with a nornal browser and the iPod (and iPhone and iPad) do not suport the Flash plug in.

  • Tbox issues cant watch foxtel on demad or pesto

    Hi i have had this issue for months now i have reset my tbox three times and still nothing i have purchased a presto subsription and i cant watch that because the image keep flickering i cabt watch foxtel on demand as it say video is not supported Please Help 

    What is your Internet connection like? If you don't have a connection of at least 3 Mbps then you are wasting your time with Presto. Foster generally requires a 5 Mbps connection or greater to work correctly.

  • Cant watch movies from Casio Exilim Z750 Digital Camera

    Help! I just purchased a verrrry fine Casio Exilim z750 (latest model) only to discover that i cant watch the movies it records on my mac!! does any one know if there is some sort of converter or program which automatically converts as it downloads the files on to my mac?? thank you!

    The MPEG-4 .avi format that comes out of the camera can't be viewed by a Mac without some help.
    http://emonkid.hp.infoseek.co.jp/EXM4S2/indexe.html
    Download the component. It (or something similar) is also available from Casio:
    http://world.casio.com/qv/download/en/avi/

  • I have two issues, i can no longer enlarge photos or preview photos on my apple mac.. i also cant watch youtube videos or any thing else online, does anyone know what may be wrong?

    i have two issues, i can no longer enlarge photos or preview photos on my apple mac.. i also cant watch youtube videos or any thing else online, does anyone know what may be wrong?

    You are correct, there is no flash player on the iPhone, find an alternate browser that may be able to help your quest.
    Or use the corresponding app in the App Store.

Maybe you are looking for