Cant work with 32 bit image files?

Hi there, I am unable to work with 32 bit image files on our cs6 ? I am fallowing a tutorial and a person creates a new file with 32 bit channel selected from dropdown menu, and starts painting on it he is using CS5. When I create a 32 bit file and select the brush tool, it comes on with circle and cross line and error comes up saying that the brush tool is not supported with 32 bit image files, in fact, I cant use any tools on the 32 bit images, I can't even create a new layer on the file. There is one thing I can do, which is a great feature, I can save it! But it's not much of a use now is it? If the image is plane white sheet. Is this a special feature that you need to purchase seperetly? Could you please advise. Regards

Hello again,
so resetting the preference file makes no difference to the problem.
I checked 6 of our macs. 3 of the macs can create the 32 bit images and allow paint and other tools with no problem. Jet the other 3 macs have the same problem as I have. I checked my 2008 macbook which has CS5, and it can also edit 32 bit files. Checked my PC yesterdey which has CS6 installed, can't work with 32 bit image files.
I find this very odd, some work and some don't. Any suggestions would be great. Please also find a screenshot of the mac with the issue.
Kind regards,

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Message was edited by: JJMack
Message was edited by: JJMack

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