Canvio 500GB NTI Backup Now EZ

I want to uninstall NTI Backup Now.  When I try to uninstall, I get an error message: "Error reading setup initialization file".  I have re-installed the program and still get this message.  I really don't care for this program, it causes my laptop to lock up and I want to use the device for storage without the NTI program.  Can someone solve the uninstall issue for me?  Thanks!

I just bought a Toshiba Backup Drive and found NTI Backup on it, and I am debating whether to use NTI or get a different backup program.
When I check these forums and see serious questions like this one going unanswered, it makes me very nervous about relying on NTI for Backups. Is there a reason why this problem above is unanswered? Is it because the person with the problem got his/her answer privately from Tech Support? Even so,shouldn't the answers be posted here so as to reassure and benefit all of us?
Please respond so I can make a decision soon about whether or not to rely on NTI Backup.
Thank you.

Similar Messages

  • Canvio 500GB drive won't boot into system recovery

    First a little background:
    Computer is a Dell desktop PC running Windows XP SP3.
    Portable 500GB USB drive is a Canvio model HDTC605XK3A1.
    "NTI Backup Now EZ" has been used  to do a weekly backup for almost a year.
    The PC recently started running very slow so I decide to restore a full system backup from two months prior. To do a system restore you have to boot from the Canvio drive into Linux and do a full system restore.
    Everything started fine but during the restore the process crashed. Now the PC won't boot on it's own drive or the Canvio. I then plug the Canvio drive into my laptop and the drive is not recognized. I manage to repair the partition table and the drive is now recognized but will not boot. I get a message stating "BOOTMGR is missing".
    I can retrieve all the photos and documents from the drive, but there is genealogy software on the computer and the data files only get saved to the drive image files. You can not retrieve individual files from the drive image. You have to do a full system restore using NTI Backup.
    The big question is how do I make the Canvio bootable again? Or, is there an ISO available to burn to a CD?

    I managed to get the drive to boot by using Grub4DOS. Most of the incremental images seemed to be corrupt, so I had to go back almost a year.

  • My iPhone's "Other" capacity has suddenly jumped to 56G out of 64G. Yes, you read that right. Every time I try to sync to recalculate, it gets worse! Please help! Can't even restore from backup now, since my backup is all "other"!

    I have fully up-to-date everything on my iPhone and computer and iTunes. I have an iPhone5 and MacBook Pro. I synced my iPhone this morning and it has 12 or so gigs of free space (even with my music and some photos on it). Then I deleted some voice memos in iTunes, and wanted to sync again to reclaim the space. When I tried, it said I had 29G of "other" data and that my phone was way over capacity and can't sync. I tried a few online solutions to force it to recalculate, but now it says it is about 90% "other"!! Only 8G of 64G free, and "other" is the ONLY thing in the summary bar.
    I un-checked music for syncing, thinking that must be the problem. It did not help.  Now there is nothing on my phone except "other", according to iTunes (not even photos).
    I cannot restore from backup now, since the backup includes the giant "other". I don't want to delete my info on my phone knowing a corrupted backup is my only alternative.
    Help!

    Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone. 
    My contacts, etc. are all in address book and the calendar app on my Mac.  As far as I know, iTunes is the way to get them back, but iTunes is where the problem is. 
    Any thoughts on this?

  • I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

    I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

    First, back up your old iphone manually:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your old phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
    About backups and what's saved: http://support.apple.com/kb/HT1766
    How to back up and restore: http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    After that, connect your new phone and let iTunes set it up. iTunes will detect the old 3G backup and ask you, if you want to use it to restore the info on your new iphone. If you agree, all settings and data will be present after the process is finished.
    This is also explained in this article: http://support.apple.com/kb/HT4137

  • 180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"

    180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"

    Thank you William for your most helpful response. I shall deal first with your three comments:
    Not being tech savvy, I would not have been able to make that call myself but it sure makes sense.
    I have updated my profiles as you suggest.  Excellent tip.
    This guidance is good.  Being new to Apple Support Communities, I did not find the field a labeling and guidance to be clear, a point you make.  Now I know, I shall do as you say and will use the small slim box as a header to the full message/question, which will place in the larger box below.
    Secondly, I come to your question: Did anything change on your Mac recently, such as replacing the disk or main logic board?
    The answer is “yes”.  Two events have happened both of which concerned the Time Capsule:
    The telephone company, with which I have access to the Internet and I have my email account, installed a new modum.  After the technician left I had to try and get the Time Capsule and WiFi working again which ended with my having to call Apple for technical assistance.  The Apple technician walked me through a number of procedural steps which effectively re-set up the Time Capsule. 
    Access to the Internet failed and the telephone company reset the modum.  I had to call Apple again.  This time the technician did not reset the Time Capsule but walked me through a number of steps tha included renaming the “site”  (not the Time Capsule).
    Another piece of information that may be relevant is that the MacBook Pro uses the Time Capsule for backup.  Everything appears to be in order.  When I enter the Time Capsule for this laptop I have backups going back for a long time.
    Also, I do a weekly backup of the two computers onto another external hard drive using the Time Machine software.  So I have another backup of both computers.

  • My Canvio 500gb external hard drive not recognized on my Toshiba Laptop

    Seems a bit ironic that it won't work on my Toshiba laptop (runnng both windows 7 64 bit and 32 bit) but the drivers fail when attempting to install.
    Drive works fine on my old custom desktop running Vista-32 bit.
    To make matters worse the Model number of my Canvio (HDTC605XK3A1) isn't showing up under product support.
    Please help. This is rather unforgivable.

    Jerry,
    I am experiencing the same problems with the Canvio 500GB drive I purchased today, and have read many posts about these poorly supported devices. After reading your reply I felt obligated to point out just how unhelpful it was. The issue is that it is not reconised as a USB device correctly in Windows, which is required BEFORE it would ever show up in disk management. Pretty obvious really. Second, your link was to a product specification and purchase page and has nothing close to support information. Again, pretty obvious. It seems like you did not understand the original poster's post and gave generic, unrelated information in your reply. 
    This Toshiba Canvio product has NO support page online from Toshiba. It is obviously riddled with problems of power usage and Windows 7 incompatibility to which Toshiba have offerred no solution either. How I wish I had read the reviews earlier instead of trusting the Toshiba brand as I have been able to in the past.
    Technical forums are already full of enough useless misdirection. We don't need any more.

  • HT4759 500GB online backup how to put it on

    I purchased the 500GB online backup in store but don't know how to put it on can someone help me please.

    What are you talking about?

  • I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.

    I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.

    First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
    To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
    You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
    Proceed further only if the problem hasn't been solved.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    Install ODS in the Applications folder as usual.
    Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
    When you're done with ODS, quit it and also quit Terminal.

  • How do I install Backup Now EZ software?

    QuestionHow do I install the Backup Now EZ software from my new portable hard drive to use the hard drive as a backup for my computer?
    AnswerINSTALL Backup Now EZ software:
    1. Connect the Toshiba hard drive with the Backup Now EZ software to an available USB port on your computer.
    2. A window automatically appears asking if you wish to install the software. Click Install Backup Software to install the Backup Now EZ software. If you do not see this screen,  click Run from the Start button on the Taskbar and in the dialog box type "D:\setup.exe".
    NOTE: “D” is the drive letter of the CD-ROM drive that contains the Backup Now EZ software. The drive letter may be different depending on your system configuration.
    3. Click OK to execute the Setup program.
    4. Select the language for the software and click OK to continue.
    5.  Read the END-USER LICENSE AGREEMENT FOR SOFTWARE and select the radio button to accept the terms of the license agreement. Click Next to continue with the installation of the Backup Now EZ software.
    6. Choose the computer system for the external hard drive. Click Next to continue.
    7. Click Next or the Browse button to choose a different installation directory.
    8. Backup Now EZ is installed in the target directory. Backup Now EZ program group with the appropriate shortcuts are added to the Start menu.
    9. You will be asked to restart your computer. The Setup Complete dialog allows you to reboot now or later. It is recommended to select the Yes, I want to restart my computer Now option and click the Finish button to reboot your computer.
    NOTE: You must have administrator rights to install Backup Now EZ on machines running Windows® 2000/XP/Windows Vista®.
    To uninstall the Backup Now EZ software:
    1. Open the Control Panel..
    2. Double-click the Add/Remove Programs.
    3. From the Install/Uninstall tab, select Backup Now EZ from the list of programs installed on your computer.
    4. Click Add/Remove...
    5. Click Yes to confirm the removal operation.
    6. Click Finish when the uninstall process is complete.

       Error "Windows Installer service could not be accessed" occurs when you try to add or remove a progr...
    -Jerry

  • I have bought a new computer and backed up off time machine backup now I cannot open photoshop get error code 150 30 help appreciated.

    I have bought a new computer and backed up off time machine backup now I cannot open photoshop get error code 150 30 help appreciated.?

    Have you updated your iTunes on your computer? WIth a device running iOS7, you need iTunes 11.
    When you removed iTUnes, did you see something named 'apple mobile device support' or something like it? (The exact name varies from operating system to operating system). If you see that, uninstall it too. That's the drivers for your iPhone and they should self-install when you plug your device in.
    If all that is fine, have you checked your cable and USB port? a malfunctioning cable can keep you from syncing.

  • Time machine "stop backup now"?

    I was researching on what would happen if i stopped the backup mid-backup. the help notes for time machine say that if you hit "stop backup now" it'll stop, but then if you hit "back up now" after that it'll pick up right where it left off...
    i'm doing my intial backup and was at the 20GB mark and hit "stop back up now" to test it out. left it for 5 mins and then hit "back up now" and it restarted back at 0. all of this was done from the menu bar.
    can anyone tell me if this is how it will be? have i set it up wrong?

    This has been answered here so may times (especially by pondini, e.g. in this thread Time Machine stuck in repeating "preparing files" cycle), so please search this forum the next time before asking such a question.

  • HT1766 My iPhone and my computer both tell me I have never backed up my iPhone to iCloud, when I have numerous times.  I get this message:  Your Phone has never been backed up to iCloud.  Today at 3:11pm. Even after I run 'backup now'

    I have recently been experiencing problems with my iPhone and iCloud backup.  My iPhone tells me I have not backed it up to iCloud in over 4 weeks, when in actually it was 2 days ago.  So I plug my phone into my laptop and click - 'Back up to iCloud'. It runs and when complete, it tells me 'Your iPhone has never been backed up to iCloud.'  Even I after I have just completed the function. 
    Can someone help shed light on what the problem is?

    To backup to iCloud, you actually backup on your phone, not your computer. To backup to iCloud, you MUST be connected to wifi. While on wifi, go to Settings> iCloud (sign into iCloud if you haven't yet)> Sorage & Backup> Backup Now. You get 5GB of complimentary iCloud storage. For most people, that's enough. iCloud backup stores app data (game progress, login, etc), contacts, calendars, notes, and photos. The apps themselves and your music can be retrieved in the iTunes and app stores for free again by going to the purchased area.
    Hope this helps!

  • How do I tell Time Machine to do a backup now?

    I thought there was a way to tell Time Machine to make a backup now.  However, I can't find a place to tell it to make a backup.  Any suggestions?

    Hey Eric,
    Aah, there it is!
    Thanks for helping me find that again,
    Charlie

  • I connected my iphone 4 to the itunes and then i just select Backup. now i lost all songs and photos in my iphone. how can i do?

    i connected my iphone 4 to the itunes and then i just select Backup. now i lost all songs and photos in my iphone. how can i do?

    See: How to Restore from a backup here >  iOS: How to back up

  • IOS 8.0.2 "backup now" button for Icloud

    After Downloading iOS 8.0.2 "backup now" button under iCloud is missing. did it move??

    KMax19,
    The backup now button has been moved.  They inserted it into another submenu within iCloud.  Click on the following.
    Settings -> iCloud -> Scroll down to "Backup" and select it.
    Once you select "Backup" you will see the "Backup Now" button to perform a manual backup.
    Hope this helped. 

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