Canvio AeroMobile not listed in wifi connections
I bought a Canvio AeroMobile (128GB) recently, and followed the instructions to connect wirelessly to my iphone 5s. All seemed to be going well until I was prompted to install the latest firmware, which I did.
Since the update, the device is no longer listed as a wifi connection, so I can't actually connect to it wirelessly, although it does work if I connect it via USB to a PC - but that kind of defeats the purpose of a wireless device.
I've tried pushing the reset button (for at least 5 seconds), turned it off/on, even reinstalled the mobile app, but still the same.
What it actually looks like is that the drive is trying to reset itself but failing to complete the process - when not connected to USB and I turn it on, the SD card light blinks once, then the wifi light turns on (and stays on) then the battery light turns on for a few seconds, then starts flashing fairly quickly (quicker than when it's charging) - and that's all it does, the blue wifi light stays on and the battery light keeps flashing. As I write this, the same lights have been going for about 3 hours . I can't see it listed as a wifi connection on any device (not just my iphone). If I press the reset button, nothing happens.
I unable to follow the instructions for doing a full factory reset as part of that process is to link to it wirelessly, which I obviously cannot do.
is this a known issue? I can't find anything about it on the internet.
Welcome to the Apple Community.
You will need to enable wifi syncing before the phone will show in iTunes without being connected by USB. You can find this setting under the heading 'Options' under the 'Summary' tab in iTunes, when the phone is connected via USB.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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