Cap 4 - Pre-load screen spammed by custom skin

Hi,
Using Cap4 on Vista.
Made some recordings and created a custom template for publishing. The template uses the Allumnium playbar. I created a grey box (of the same shade as the playbar) with the authors name and date of the same height of the playbar so it looks seamless.
I've named this template "template1" and is applied to all published movies. It displays fine once the movie is loaded.
The issue is when the movie is loading. For the first few seconds while it is loading, this custom grey box is spammed all the way up the movie page. It engulfs the entire page until the movie is loaded completely and then displays correctly.
I tried to add a loading progress bar but this just puts it in over the custom skin. I was hoping ideally for a plain white screen until the movie is loaded (it should take 5 seconds MAX to load these movies as they will be viewed over a LAN).
Does anyone have any ideas or tips?
Thanks for your help,
Eoin.

Hi there
Try clicking Edit > Preferences... > Project > Start and End. See that area for the Preloader? As it is enabled already, you should be able to click the ellipsis icon. Choose the image you want to use. I might suggest using a screen capture of the credits. Or, just turn off the preloader entirely, as you believe it should load very quickly.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

  • Java applet (pre)loading screen

    Hello everyone,
    As a java programmer I was wondering if it is possible to customize the java loading screen (Which runs before opening a java applet). It doesn't look really nice when a customised applet is running, but the viewers first get the orange java loading object.
    Does anyone know if this is possible?
    Thanks in advance.

    I never tried, but there seems to be an applet image parameter like in
    this example I found on the web:
    <APPLET code=Wave.class width=200 height=80>
         <PARAM name=image value="email.gif">
         <PARAM name=mailto value="[email protected]">
    </APPLET>I also read that for best effects, the image size should match the applet size.

  • Custom Loading screen for blu-ray

    I'm fairly new to this so my experience level is low. However, I have no problem creating my own static menus and burning great quality Blu-Ray disks. I'm just now learning how to create active menu content and would like to implement the custom "loading..." screens that I see on many Blu-Ray movies. So, what is the proper way of implementing such a feature using the toolset available with Adobe Production Premium CS5.5? What is the correct terminology for this screen? Are there any free tutorials on YouTube describing this? Is this simply a flash menu load screen?
    Thanks,
    Tony

    The lack of response actually indicates that none of us know.

  • Custom Loading Screen in Applet

    Hello,
    in Flex/Flash the swf File contains 2 parts. First the loading Screen and second the programm.
    So it loaded the loading Screen and than contains with the loading of the programm.
    You can override the common Loading Screen and add some company specific varaint. The is very usefull, cause many company have a own CI.
    So it is possible to change the Loading Screen in Java FX Applets?
    Thanks for you Answer.
    Regards,
    Rookee

    See [Joshua Marinacci's Blog: A Better Applet Experience, Part 1: a custom loading screen|http://weblogs.java.net/blog/joshy/archive/2008/08/a_better_applet.html] article.
    But I fear we are currently limited to an image, fixed or animated (Gif). We cannot do something fancy like a lightweight FX program showing a more or less complex animation while the heavyweight applet loads in background (and provides progress information...).

  • How use a custom Pre-Loader

    Hi, quick question
    How can we modifies the default Pre-Loader of our APP ?
    Regards,
    Core

    Hi Core,
    the link below from ted is a good one for custom preloads
    http://www.onflex.org/ted/2006/07/flex-2-custom-preloaders.php
    check this out,
    Arthur

  • CP8 - White/blank screen during pre-load when the pre-loader is set to below 100%

    My Captivate 8 project contains an hour of audio. When my pre-loader is set to 100% the course takes about 2.5 minutes to load. To reduce load time, I have experimented with reducing the pre-loader below 100%. However, when the pre-loader is set to anything less than 100%, my course shows a white/blank screen after the preloader and before the audio begins to play. The white screen is shown for about 10-20 seconds. The white screen gives the impression that the course has not loaded properly. Does anyone have any suggestions?

    I am trying to reproduce the issue at my end, I used an audio which is about an hour long and broke it slide-by-slide as you mentioned. But I don't see any white screen before or after changing the pre-loader percentage. I even tried setting it as low as 10% but still no blank screen. I doubt this can be specific to the audio file or may some other element in project is causing the issue. Is it possible for you to share the project so we can debug the issue? My email address is [email protected]

  • CP5 pre-loader questions re: video

    Forgive the long post..
    I published a Cap 5 project in which the first 4 slides contain short videos.  The pre-loader is set to 70%.  When playing the course from a server or LMS the initial load ranges from 1 minute to 5 minutes depending on location and computer.   After the initial load reaches 70% the first video shows its own loading screen for a few additional seconds and begins to play.  Subsequent videos will also show a brief loader before they play.  The video and project sizes are as follows:
    - Course SWF is 12.5mb
    Slide one video is 827kb
    Slide two video is 1.2mb
    Slide three video is 1.9mb
    Slide four video is 950kb
    - All videos are encoded F4V
    - Project is published from CP5 on a Mac
    - Latest Flash player is being used for all user machines
    The Problems:
    - On high performance machines with fast internet connections, the content loads and plays as expected, however on slightly older machines, or slow connections the playback is jerky and unpredictable
    - Playback performance from a web server is generally better than from the SumTotal LMS regardless of the machine capabilities
    - On several occasions the audio for the next slide plays simultaneous with the video from the current slide.  Also bullets that are synched with the slide and video will fall out of synch.  After reloading or using the nav bar to back up, the slide generally plays as expected.
    My questions for the community:
    1 - Will the pre-loader load F4V videos before playback?  Can someone explain what the pre-loader will load what it will not?
    2 - If the preloader does not load video, is there a downside to setting the preloader to a minimum number (say 10%) to at least reduce the initial load cycle?
    3 -  How do I ensure that audio from the next slide will not play on the current slide or video synchronized with timeline elements do not fall out of synch?
    Thanks
    Jeff

    Hi there,
    Please find the answers for your questions.
    1 - Will the pre-loader load F4V videos before playback?  Can someone explain what the pre-loader will load what it will not?
    <ashwin> No, preloader only loads the main Movie. Once the slide with video is encountered the Video load is initiated and this loads the video. FLV video and Animations (if they are externalised) are not loaded while preloading the movie.
    </ashwin>
    2  - If the preloader does not load video, is there a downside to setting  the preloader to a minimum number (say 10%) to at least reduce the  initial load cycle?
    <ashwin> Yes you can do this but i am not sure if this reduces the project loading time. I will try to explain you the way preloader works.  A 10% preloader percentage indicates to load 10% of the SWF size, For instance if the SWF size is 12 MB then the project starts to play once 1.2 MB of the project is loaded. So if the project has rich content in the first few slides then loading may take time as it has it has to load the first slide fully to show the first slide. So it all depends on how the project is created and how the content is distributed in the project.
    </ashwin>
    3 -  How do I ensure that audio from  the next slide will not play on the current slide or video synchronized  with timeline elements do not fall out of synch?
    <ashwin>Do you have the audio from first slide to n slides continuously, if thats the case then in the published output a single audio file will be created with the published SWF and is stored in the SWF (In this case we say audio is sitched). So if a preloader is set to 10%, even though only 10% of the movie will be preloaded the entire audio should be loaded which might create sync issues as the movie will have started to play while the audio is being loaded.
    To overcome this you may choose to increase the slide time of the slides containing audio by around 0.1 second. This activity will split the audio in the published output and hence will have small audio fragments to load while the movie is loading.If around 20 slides have audio continuously then you can increase the slide time for around 6-7 slides and not all.
    </ashwin>
    Try them and let me know if this information helped.
    Thanks
    Ashwin Bharghav B
    Adobe Captivate team

  • Pre-loading Oracle text in memory with Oracle 12c

    There is a white paper from Roger Ford that explains how to load the Oracle index in memory : http://www.oracle.com/technetwork/database/enterprise-edition/mem-load-082296.html
    In our application, Oracle 12c, we are indexing a big XML field (which is stored as XMLType with storage secure file) with the PATH_SECTION_GROUP. If I don't load the I table (DR$..$I) into memory using the technique explained in the white paper then I cannot have decent performance (and especially not predictable performance, it looks like if the blocks from the TOKEN_INFO columns are not memory then performance can fall sharply)
    But after migrating to oracle 12c, I got a different problem, which I can reproduce: when I create the index it is relatively small (as seen with ctx_report.index_size) and by applying the technique from the whitepaper, I can pin the DR$ I table into memory. But as soon as I do a ctx_ddl.optimize_index('Index','REBUILD') the size becomes much bigger and I can't pin the index in memory. Not sure if it is bug or not.
    What I found as work-around is to build the index with the following storage options:
    ctx_ddl.create_preference('TEST_STO','BASIC_STORAGE');
    ctx_ddl.set_attribute ('TEST_STO', 'BIG_IO', 'YES' );
    ctx_ddl.set_attribute ('TEST_STO', 'SEPARATE_OFFSETS', 'NO' );
    so that the token_info column will be stored in a secure file. Then I can change the storage of that column to put it in the keep buffer cache, and write a procedure to read the LOB so that it will be loaded in the keep cache. The size of the LOB column is more or less the same as when creating the index without the BIG_IO option but it remains constant even after a ctx_dll.optimize_index. The procedure to read the LOB and to load it into the cache is very similar to the loaddollarR procedure from the white paper.
    Because of the SDATA section, there is a new DR table (S table) and an IOT on top of it. This is not documented in the white paper (the white paper was written for Oracle 10g). In my case this DR$ S table is much used, and the IOT also, but putting it in the keep cache is not as important as the token_info column of the DR I table. A final note: doing SEPARATE_OFFSETS = 'YES' was very bad in my case, the combined size of the two columns is much bigger than having only the TOKEN_INFO column and both columns are read.
    Here is an example on how to reproduce the problem with the size increasing when doing ctx_optimize
    1. create the table
    drop table test;
    CREATE TABLE test
    (ID NUMBER(9,0) NOT NULL ENABLE,
    XML_DATA XMLTYPE
    XMLTYPE COLUMN XML_DATA STORE AS SECUREFILE BINARY XML (tablespace users disable storage in row);
    2. insert a few records
    insert into test values(1,'<Book><TITLE>Tale of Two Cities</TITLE>It was the best of times.<Author NAME="Charles Dickens"> Born in England in the town, Stratford_Upon_Avon </Author></Book>');
    insert into test values(2,'<BOOK><TITLE>The House of Mirth</TITLE>Written in 1905<Author NAME="Edith Wharton"> Wharton was born to George Frederic Jones and Lucretia Stevens Rhinelander in New York City.</Author></BOOK>');
    insert into test values(3,'<BOOK><TITLE>Age of innocence</TITLE>She got a prize for it.<Author NAME="Edith Wharton"> Wharton was born to George Frederic Jones and Lucretia Stevens Rhinelander in New York City.</Author></BOOK>');
    3. create the text index
    drop index i_test;
      exec ctx_ddl.create_section_group('TEST_SGP','PATH_SECTION_GROUP');
    begin
      CTX_DDL.ADD_SDATA_SECTION(group_name => 'TEST_SGP', 
                                section_name => 'SData_02',
                                tag => 'SData_02',
                                datatype => 'varchar2');
    end;
    exec ctx_ddl.create_preference('TEST_STO','BASIC_STORAGE');
    exec  ctx_ddl.set_attribute('TEST_STO','I_TABLE_CLAUSE','tablespace USERS storage (initial 64K)');
    exec  ctx_ddl.set_attribute('TEST_STO','I_INDEX_CLAUSE','tablespace USERS storage (initial 64K) compress 2');
    exec  ctx_ddl.set_attribute ('TEST_STO', 'BIG_IO', 'NO' );
    exec  ctx_ddl.set_attribute ('TEST_STO', 'SEPARATE_OFFSETS', 'NO' );
    create index I_TEST
      on TEST (XML_DATA)
      indextype is ctxsys.context
      parameters('
        section group   "TEST_SGP"
        storage         "TEST_STO"
      ') parallel 2;
    4. check the index size
    select ctx_report.index_size('I_TEST') from dual;
    it says :
    TOTALS FOR INDEX TEST.I_TEST
    TOTAL BLOCKS ALLOCATED:                                                104
    TOTAL BLOCKS USED:                                                      72
    TOTAL BYTES ALLOCATED:                                 851,968 (832.00 KB)
    TOTAL BYTES USED:                                      589,824 (576.00 KB)
    4. optimize the index
    exec ctx_ddl.optimize_index('I_TEST','REBUILD');
    and now recompute the size, it says
    TOTALS FOR INDEX TEST.I_TEST
    TOTAL BLOCKS ALLOCATED:                                               1112
    TOTAL BLOCKS USED:                                                    1080
    TOTAL BYTES ALLOCATED:                                 9,109,504 (8.69 MB)
    TOTAL BYTES USED:                                      8,847,360 (8.44 MB)
    which shows that it went from 576KB to 8.44MB. With a big index the difference is not so big, but still from 14G to 19G.
    5. Workaround: use the BIG_IO option, so that the token_info column of the DR$ I table will be stored in a secure file and the size will stay relatively small. Then you can load this column in the cache using a procedure similar to
    alter table DR$I_TEST$I storage (buffer_pool keep);
    alter table dr$i_test$i modify lob(token_info) (cache storage (buffer_pool keep));
    rem: now we must read the lob so that it will be loaded in the keep buffer pool, use the prccedure below
    create or replace procedure loadTokenInfo is
      type c_type is ref cursor;
      c2 c_type;
      s varchar2(2000);
      b blob;
      buff varchar2(100);
      siz number;
      off number;
      cntr number;
    begin
        s := 'select token_info from  DR$i_test$I';
        open c2 for s;
        loop
           fetch c2 into b;
           exit when c2%notfound;
           siz := 10;
           off := 1;
           cntr := 0;
           if dbms_lob.getlength(b) > 0 then
             begin
               loop
                 dbms_lob.read(b, siz, off, buff);
                 cntr := cntr + 1;
                 off := off + 4096;
               end loop;
             exception when no_data_found then
               if cntr > 0 then
                 dbms_output.put_line('4K chunks fetched: '||cntr);
               end if;
             end;
           end if;
        end loop;
    end;
    Rgds, Pierre

    I have been working a lot on that issue recently, I can give some more info.
    First I totally agree with you, I don't like to use the keep_pool and I would love to avoid it. On the other hand, we have a specific use case : 90% of the activity in the DB is done by queuing and dbms_scheduler jobs where response time does not matter. All those processes are probably filling the buffer cache. We have a customer facing application that uses the text index to search the database : performance is critical for them.
    What kind of performance do you have with your application ?
    In my case, I have learned the hard way that having the index in memory (the DR$I table in fact) is the key : if it is not, then performance is poor. I find it reasonable to pin the DR$I table in memory and if you look at competitors this is what they do. With MongoDB they explicitly says that the index must be in memory. With elasticsearch, they use JVM's that are also in memory. And effectively, if you look at the awr report, you will see that Oracle is continuously accessing the DR$I table, there is a SQL similar to
    SELECT /*+ DYNAMIC_SAMPLING(0) INDEX(i) */    
    TOKEN_FIRST, TOKEN_LAST, TOKEN_COUNT, ROWID    
    FROM DR$idxname$I
    WHERE TOKEN_TEXT = :word AND TOKEN_TYPE = :wtype    
    ORDER BY TOKEN_TEXT,  TOKEN_TYPE,  TOKEN_FIRST
    which is continuously done.
    I think that the algorithm used by Oracle to keep blocks in cache is too complex. A just realized that in 12.1.0.2 (was released last week) there is finally a "killer" functionality, the in-memory parameters, with which you can pin tables or columns in memory with compression, etc. this looks ideal for the text index, I hope that R. Ford will finally update his white paper :-)
    But my other problem was that the optimize_index in REBUILD mode caused the DR$I table to double in size : it seems crazy that this was closed as not a bug but it was and I can't do anything about it. It is a bug in my opinion, because the create index command and "alter index rebuild" command both result in a much smaller index, so why would the guys that developped the optimize function (is it another team, using another algorithm ?) make the index two times bigger ?
    And for that the track I have been following is to put the index in a 16K tablespace : in this case the space used by the index remains more or less flat (increases but much more reasonably). The difficulty here is to pin the index in memory because the trick of R. Ford was not working anymore.
    What worked:
    first set the keep_pool to zero and set the db_16k_cache_size to instead. Then change the storage preference to make sure that everything you want to cache (mostly the DR$I) table come in the tablespace with the non-standard block size of 16k.
    Then comes the tricky part : the pre-loading of the data in the buffer cache. The problem is that with Oracle 12c, Oracle will use direct_path_read for FTS which basically means that it bypasses the cache and read directory from file to the PGA !!! There is an event to avoid that, I was lucky to find it on a blog (I can't remember which, sorry for the credit).
    I ended-up doing that. the events to 10949 is to avoid the direct path reads issue.
    alter session set events '10949 trace name context forever, level 1';
    alter table DR#idxname0001$I cache;
    alter table DR#idxname0002$I cache;
    alter table DR#idxname0003$I cache;
    SELECT /*+ FULL(ITAB) CACHE(ITAB) */ SUM(TOKEN_COUNT),  SUM(LENGTH(TOKEN_INFO)) FROM DR#idxname0001$I;
    SELECT /*+ FULL(ITAB) CACHE(ITAB) */ SUM(TOKEN_COUNT),  SUM(LENGTH(TOKEN_INFO)) FROM DR#idxname0002$I;
    SELECT /*+ FULL(ITAB) CACHE(ITAB) */ SUM(TOKEN_COUNT),  SUM(LENGTH(TOKEN_INFO)) FROM DR#idxname0003$I;
    SELECT /*+ INDEX(ITAB) CACHE(ITAB) */  SUM(LENGTH(TOKEN_TEXT)) FROM DR#idxname0001$I ITAB;
    SELECT /*+ INDEX(ITAB) CACHE(ITAB) */  SUM(LENGTH(TOKEN_TEXT)) FROM DR#idxname0002$I ITAB;
    SELECT /*+ INDEX(ITAB) CACHE(ITAB) */  SUM(LENGTH(TOKEN_TEXT)) FROM DR#idxname0003$I ITAB;
    It worked. With a big relief I expected to take some time out, but there was a last surprise. The command
    exec ctx_ddl.optimize_index(idx_name=>'idxname',part_name=>'partname',optlevel=>'REBUILD');
    gqve the following
    ERROR at line 1:
    ORA-20000: Oracle Text error:
    DRG-50857: oracle error in drftoptrebxch
    ORA-14097: column type or size mismatch in ALTER TABLE EXCHANGE PARTITION
    ORA-06512: at "CTXSYS.DRUE", line 160
    ORA-06512: at "CTXSYS.CTX_DDL", line 1141
    ORA-06512: at line 1
    Which is very much exactly described in a metalink note 1645634.1 but in the case of a non-partitioned index. The work-around given seemed very logical but it did not work in the case of a partitioned index. After experimenting, I found out that the bug occurs when the partitioned index is created with  dbms_pclxutil.build_part_index procedure (this enables  enables intra-partition parallelism in the index creation process). This is a very annoying and stupid bug, maybe there is a work-around, but did not find it on metalink
    Other points of attention with the text index creation (stuff that surprised me at first !) ;
    - if you use the dbms_pclxutil package, then the ctx_output logging does not work, because the index is created immediately and then populated in the background via dbms_jobs.
    - this in combination with the fact that if you are on a RAC, you won't see any activity on the box can be very frightening : this is because oracle can choose to start the workers on the other node.
    I understand much better how the text indexing works, I think it is a great technology which can scale via partitioning. But like always the design of the application is crucial, most of our problems come from the fact that we did not choose the right sectioning (we choosed PATH_SECTION_GROUP while XML_SECTION_GROUP is so much better IMO). Maybe later I can convince the dev to change the sectionining, especially because SDATA and MDATA section are not supported with PATCH_SECTION_GROUP (although it seems to work, even though we had one occurence of a bad result linked to the existence of SDATA in the index definition). Also the whole problematic of mixed structured/unstructured searches is completly tackled if one use XML_SECTION_GROUP with MDATA/SDATA (but of course the app was written for Oracle 10...)
    Regards, Pierre

  • Have a new Dell Latitude with Adobe X Standard pre-loaded.  Purchased upgrade to Adobe XI Pro today

    Have new Dell Latitude laptop with Adobe X Standard pre-loaded.  Purchased upgrade to Adobe XI Pro today and have Serial #.  Installed the upgrade successfully, but it is asking for the Serial # of the previous version...  I don't have that Serial# and in the process of the upgrade it unistalled the old version so don't really have a place to look back to.  What next?

    Hi Dan,
    From where did you order the older Acrobat X Standard?
    If it was a boxed product then the serial number must be behind the case, else if it was downloaded, login to your Adobe account and check the same.
    Else contact Customer care or Chat with a tech support and they would be able to help you.

  • Is there a way to display a "loading screen" for dataGrid?

    Hi All,
    I have a dataGrid that is loading a lot of data and it takes a good 5 seconds before all the data is loaded and displayed into the dataGrid. I would like to show a loading screen that has a nice little loader animation when the data is being downloaded and processed by the dataGrid.
    I was looking at possible events that the dataGrid dispatches that might help me but I am unsure of which ones to use. Can anyone give me a pointer please?
    Thanks,
    Colin

    What is slow? Fetching the data, post-processing it on the client, or rendering it?
    If it's the fetch or pre-processing, you can put up a simple loading screen overlay by using rawChildren (I believe). We do something similar.
    If it's rendering, Flash Player is already busy rendering--it won't have time to render an additional loading screen. But you should not be spending that much time rendering anyway.
    The events you need to react to will depend on where the slowdown occurrs.

  • How can I control the Product Category in the Pre-select screen

    Dear ,my expert :
       I  work in ROS scenario . In my case ,the supplier can select Product Category A, Product Category B,and Product Category C when they  filled the data in the  registration scren . And the purchaser A just is responsibility for the Product Category A ,and the purchaser B ,C are the same situation .
      So ,my question is :
       1,How can I control the Product Category in the Pre-select screen? I mean that the Purchaser A can just select the   Product Category A in the Pre-select screen .
       2,You know the supplier select two category  is one BP in the system ,So if the purchaser A accepe the supplier ,the purchaser B will find the status is "accepted ",So the purchaser B will be confused about it .
       SO ,in my case ,any one has the suggestions ,any link welcome .
       Bestregards
      alex

    Hi Alex,
    As per standard SRM solution, this is not supported. Purchasers who accept new suppliers, accept them on the whole and not for any specific product category. There is no such thing as Purchaser being responsible for specific prod category in ROS.
    What you could do however is to build a custom workflow to achieve it. You could have category approvers after the purchaser has accepted the supplier. Based on the category provided by the supplier in the reg form, you could route these suppliers to appropriate category approvers.
    Regards,
    Nikhil

  • My Samsung tv came pre-loaded with V-Tunes. I prefer in Tune-In Radio. How can I get it on there?

    My samsung tv came pre-loaded with V-Tunes.  I prefer Tune-IN Radio which was pre-installed on my other samsung tv which was recently replaced with larger unit without realizing that Tune-In wasn't installed on this new one..... How do I get it installed. It ia not appearing in the Samsung Apps on my screen.   Frustrated!!!!!

    Go to the page linked below, and there's an option to "check your device". If you click this, you can enter the make and model etc. of your new TV and find out for certain if it is compatible or not.
    http://www.samsung.com/us/appstore/app.do?appId=G00004990795#

  • My MacBook Pro is stuck on the loading screen and sounds as if its about the take off?!

    Hi everyone. About 3 hours ago my laptop suddenly became very unresponsive and began freezing a lot. I cleared the cookies on Firefox, but the problem carried on so I tried rebooting. Now it has been stuck on the loading screen for about half an hour, sounding like a rocket ready to take off.. I brought it second hand and I don't have an installation CD, at least if I do it's not here at uni with me anyway.. Any ideas?! Thanks

    Not knowing what your os is very difficult regarding offering troubleshooting solutions.  Most if not all the system discs are machine specific. 
    Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available. 
    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
    Mac OS X versions (builds) for computers 

  • CS4 Master Suite Upgrade = Photoshop STONEHENGE loading screen

    This evening I purchased the upgrade to CS4 for my CS3 Master Suite. All applications installed without error however Photoshop loads with the beta Stonehenge loading screen. How is this possible? The version number is listed as: 11.0x20080826. At no time did I install beta software--the only existing install was CS3. Any help would be greatly appreciated. Thanks.
    Dave

    i what you need to tell them is pretty much what the original poster said.
    Well, as we can see from Ryan's post they are not even aware of the issue. There should be a specific issue that this is called that all of Adobe support has been made aware of so we all do not have to go through 10 levels of support and spend hours on the phone. Please escalate this issue with the powers that are at Adobe and treat your customers with more respect.
    Instead of taking the attitude that the customer is lucky that anyone from Adobe is paying attention to the user forums, a much better way to handle this situation would be for Adobe to initiate the contact with the customers who they know are affected. So far, the only people here with the issue are people who downloaded the master collection from the Adobe store. Adobe has e-mail addresses for all of these people. Why not be proactive and send them an e-mail instead of having everyone call up Adobe and ask "Am I supposed to have a Stonehenge Screen when I start photoshop CS4?" I didn't even know whether or not this was a real issue. And I am sure that there are many customers who have this problem but are unaware of it and won't come to this thread to find out.
    Adobe management can either address this problem as if they have some respect for their customers or they can just wait for people to complain.

  • Get Screen Resolution from Custom Reports

    I was wondering if it was possible to get the screen resolution of a workstation from the Custom Reports in ZCC ??
    Seb

    Originally Posted by sebastien
    I was wondering if it was possible to get the screen resolution of a workstation from the Custom Reports in ZCC ??
    Seb
    Hi Seb
    I'm out of the network so I can't double check this but I don't think Zen captures that information. If my memory serves it captures some PNP info from the screen like the manufacturer and product ID's.
    It looks like you could pull the data from the registry.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardwa re Profiles\UnitedVideo\CONTROL\VIDEO\{EE167610-A476-4BE2-9CD6-C24D55DFF3B9}\0000
    I think the challenge will be that this key will vary from system to system. And if you have multiple monitor setups you would want to collect both sets of data.
    One way you could do this would be to deploy a bundle containing a small easily available executable called DumpEDID.exe (google it) This little command line utility does exactly what it says on the box. It reads the EDID data from the display and dumps the data back to the command shell.
    Then all you need to do is to run a script to retrieve this output and load it into a custom made registry key. From there you can then pull the registry data into Zen and even create an ADF field for the info.
    Hope this helps

Maybe you are looking for

  • SEM-BCS Changing of posting periods

    Hi: In the Consolidation Monitor, by going to 'edit' function, we can open and close the posting periods. I have the following questions: a) How far we can go to open the posting periods? Say if you are in pp '7', can you open period '5' and post a m

  • Problems with  print range from 1 to 9999 during printing

    Hi All, In my project i am printing the datas in a JTable by a click of the button.I have used the following link:- http://developer.java.sun.com/developer/onlineTraining/Programming/JDCBook/advprint.html to print that data from the JTable.The main p

  • Solution landscape doesn't appear in Solution Manager Diagnostics

    Dear all, I have configured 6 Solution Landscapes in transaction solution_manager. One for ECC5, one for PI 7.0, one for BI 7.0, one for Solution Manager 7.0, one for SRM 4.0 and finally one for NW 04 Portal. When I go to my Solution Manager Diagnost

  • Kernel panics/crashes persistent, replaced HDD, RAM, Logic board

    I have a 2010 white unibody macbook that for the first couple years of it's life gave me no issues whatsoever. Recently, I upgraded from snow leopard to mountain lion and replaced my stock apple 2G RAM for two 4G sticks I bought brand new. Everything

  • Safari Crashes When: address bar changed, text fields, textareas

    Hey guys, Please help me out here, this is driving me insane. Safari has always been crashing ever since I had it in Mac OS X Tiger. Now in Leopard 10.5.6, it's still crashing. I've searched the forum. Nothing works. Please take a look at my crashing