Cap6 What would prevent a project from jumping to previous slides?

My current project is using buttons with jump to slide to move between four slides in sequence.  When the project is previewed the buttons that progress forward work correctly however none of the buttons that go to previous slides work.
When the progress bar is moved back it does not move past a certain point.  If you move the progress bar forward rapidly you can then access the previous slides and the buttons begin to function correctly.
Has anyone encountered this issue and found a resolution?

How did you check? Preview in browser or after publishing? Are those the navigation buttons on a default playbar or custom buttons?
Do you have question slides? If yes, what are the Quiz settings? Do  you allow Backwards navigation, what is the Required setting?
Do you have pretest slides? Is Branch aware checked?
Which version (exact number) of 6? I'm asking this because the version ending on 199 had some navigation problems.

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