CAP702 with CT2504

Hi, 
 we have purchase one CT2504 with 4 nos of CAP702i, but at the time of installation, APs are not joining in controller, in status showing " unknown ap "
Please suggest me what should i do...
Thanks
Debu

HI Debu,
7.5.102.0 is deffered by cisco, so it would be good to download 7.6.120.0 from this link and upload to wlc to connect 702i AP.
Todownlod it you must have CCO account otherwise you nee dto contatc to IR support partnet or your supplier.
Here is the link:
http://software.cisco.com/download/release.html?mdfid=283848165&flowid=24841&softwareid=280926587&release=7.6.120.0&relind=AVAILABLE&rellifecycle=ED&reltype=latest
Hope it helps
Regards
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    84 Tue Feb 26 12:48:34 2013 RADIUS server 10.12.2.33:1813 deactivated on WLAN 1
    85 Tue Feb 26 12:48:34 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 211) for client 7c:c5:37:18:ca:2b / user 'unknown'
    86 Tue Feb 26 12:45:09 2013 AP NTW100-AP07[1] (0c:85:25:c7:dc:e0) Device ID: 0x2019, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 161, Cluster ID: 1c:75:a0:02:41:22, Previous Cluster ID: 1c:75:a0:02:41:22, Event: Clear
    87 Tue Feb 26 12:42:07 2013 AP NTW100-AP07[1] (0c:85:25:c7:dc:e0) Device ID: 0x2019, Type: WiFi Invalid Channel[31], Severity: 3, Channels: 161, Cluster ID: 1c:75:a0:02:41:22, Previous Cluster ID: 1c:75:a0:02:41:22, Event: Set
    88 Tue Feb 26 12:41:25 2013 AP NTW100-AP07[1] (0c:85:25:c7:dc:e0) Device ID: 0x2018, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 161, Cluster ID: 1c:75:a0:02:41:22, Previous Cluster ID: 1c:75:a0:02:41:22, Event: Clear
    89 Tue Feb 26 12:37:38 2013 AP NTW100-AP07[1] (0c:85:25:c7:dc:e0) Device ID: 0x2018, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 161, Cluster ID: 1c:75:a0:02:41:22, Previous Cluster ID: 1c:75:a0:02:41:22, Event: Set
    90 Tue Feb 26 12:35:47 2013 AP NTW100-AP07[1] (0c:85:25:c7:dc:e0) Device ID: 0x2017, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 161, Cluster ID: 1c:75:a0:02:41:01, Previous Cluster ID: 1c:75:a0:02:41:01, Event: Clear
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    122 Tue Feb 26 11:14:06 2013 RADIUS server 10.19.3.108:1813 activated on WLAN 1
    123 Tue Feb 26 11:14:06 2013 RADIUS server 10.12.2.33:1813 deactivated on WLAN 1
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    125 Tue Feb 26 11:06:56 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 93) for client ec:85:2f:a2:4d:ba / user 'unknown'
    126 Tue Feb 26 11:06:56 2013 RADIUS server 10.12.2.33:1813 activated on WLAN 1
    127 Tue Feb 26 11:06:56 2013 RADIUS server 10.12.2.34:1813 deactivated on WLAN 1
    128 Tue Feb 26 11:06:56 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 92) for client ec:85:2f:a2:4d:ba / user 'unknown'
    129 Tue Feb 26 11:06:56 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 200) for client ec:85:2f:a2:4d:ba / user 'unknown'
    130 Tue Feb 26 11:06:56 2013 RADIUS server 10.12.2.34:1813 activated on WLAN 1
    131 Tue Feb 26 11:06:56 2013 RADIUS server 10.19.3.108:1813 deactivated on WLAN 1
    132 Tue Feb 26 11:06:56 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 199) for client ec:85:2f:a2:4d:ba / user 'unknown'
    133 Tue Feb 26 10:54:54 2013 RADIUS server 10.19.3.108:1813 activated on WLAN 1
    134 Tue Feb 26 10:54:54 2013 RADIUS server 10.12.2.33:1813 deactivated on WLAN 1
    135 Tue Feb 26 10:54:54 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 16) for client 34:15:9e:f0:00:bf / user 'unknown'
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    137 Tue Feb 26 10:54:54 2013 RADIUS server 10.12.2.34:1813 deactivated on WLAN 1
    138 Tue Feb 26 10:54:54 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 90) for client 34:15:9e:f0:00:bf / user 'unknown'
    139 Tue Feb 26 10:46:56 2013 RADIUS server 10.12.2.34:1813 activated on WLAN 1
    140 Tue Feb 26 10:46:56 2013 RADIUS server 10.19.3.108:1813 deactivated on WLAN 1
    141 Tue Feb 26 10:46:56 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 38) for client ec:85:2f:eb:d0:0b / user 'unknown'
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    152 Tue Feb 26 10:46:56 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 34) for client 60:fa:cd:b6:f6:d6 / user 'unknown'
    153 Tue Feb 26 10:41:10 2013 AP NTW100-AP17[0] (18:33:9d:b7:a0:70) Device ID: 0x319a, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 6, Cluster ID: 1c:75:a0:02:40:c7, Previous Cluster ID: 1c:75:a0:02:40:c7, Event: Clear
    154 Tue Feb 26 10:38:54 2013 AP NTW100-AP17[0] (18:33:9d:b7:a0:70) Device ID: 0x319a, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 6, Cluster ID: 1c:75:a0:02:40:c7, Previous Cluster ID: 1c:75:a0:02:40:c7, Event: Set
    155 Tue Feb 26 10:24:39 2013 AP NTW100-AP17[0] (18:33:9d:b7:a0:70) Device ID: 0x3197, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 6, Cluster ID: 1c:75:a0:02:40:c1, Previous Cluster ID: 1c:75:a0:02:40:c1, Event: Clear
    156 Tue Feb 26 10:22:46 2013 AP NTW100-AP17[0] (18:33:9d:b7:a0:70) Device ID: 0x3197, Type: WiFi Invalid Channel[31], Severity: 2, Channels: 6, Cluster ID: 1c:75:a0:02:40:c1, Previous Cluster ID: 1c:75:a0:02:40:c1, Event: Set
    157 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 13) for client b4:f0:ab:06:25:b6 / user 'unknown'
    158 Tue Feb 26 10:15:02 2013 RADIUS server 10.19.3.108:1813 activated on WLAN 1
    159 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.33:1813 deactivated on WLAN 1
    160 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 12) for client b4:f0:ab:06:25:b6 / user 'unknown'
    161 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 30) for client b4:f0:ab:06:25:b6 / user 'unknown'
    162 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.33:1813 activated on WLAN 1
    163 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.34:1813 deactivated on WLAN 1
    164 Tue Feb 26 10:15:02 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 29) for client b4:f0:ab:06:25:b6 / user 'unknown'
    165 Tue Feb 26 09:59:58 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 38) for client ec:85:2f:eb:d0:0b / user 'unknown'
    166 Tue Feb 26 09:59:58 2013 RADIUS server 10.12.2.34:1813 activated on WLAN 1
    167 Tue Feb 26 09:59:58 2013 RADIUS server 10.19.3.108:1813 deactivated on WLAN 1
    168 Tue Feb 26 09:59:58 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 37) for client ec:85:2f:eb:d0:0b / user 'unknown'
    169 Tue Feb 26 09:59:58 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 11) for client ec:85:2f:eb:d0:0b / user 'unknown'
    170 Tue Feb 26 09:59:58 2013 RADIUS server 10.19.3.108:1813 activated on WLAN 1
    171 Tue Feb 26 09:59:58 2013 RADIUS server 10.12.2.33:1813 deactivated on WLAN 1
    172 Tue Feb 26 09:59:58 2013 RADIUS server 10.12.2.33:1813 failed to respond to request (ID 10) for client ec:85:2f:eb:d0:0b / user 'unknown'
    173 Tue Feb 26 09:49:25 2013 RADIUS server 10.12.2.33:1813 activated on WLAN 1
    174 Tue Feb 26 09:49:25 2013 RADIUS server 10.12.2.34:1813 deactivated on WLAN 1
    175 Tue Feb 26 09:49:25 2013 RADIUS server 10.12.2.34:1813 failed to respond to request (ID 156) for client 8c:58:77:8e:a3:f6 / user 'unknown'
    176 Tue Feb 26 09:46:41 2013 RADIUS server 10.12.2.34:1813 activated on WLAN 1
    177 Tue Feb 26 09:46:41 2013 RADIUS server 10.19.3.108:1813 deactivated on WLAN 1
    178 Tue Feb 26 09:46:41 2013 RADIUS server 10.19.3.108:1813 failed to respond to request (ID 16) for client 24:ab:81:af:2f:da / user 'unknown'

    Can you post the output to the command "debug client "?
    Can you try if the client has any issues if he was connected to an SSID with OPEN authentication?
    Is the wireless NIC drivers updated?

  • N+1 redundancy with 2504-HA

    Hello,
    I have question regarding N+1 redundancy with 2504-HA WLC.
    Can I use 2504-HA unit for H+1 redundancy? SSO is not needed
    I have two wireless network:
    1.      With WLC 5508 with about 40 AP(1262), all them are A regulatory domain
    2.      With WLC 2504, with about 30 Mesh AP(1552), all of them are E regulatory domain
    I plan to use two 2504-HA units for backups, one for network with WLC5508 and second for network with WLC2504.
    In case N+1 redundancy is management with Prime mandatory ?

    Hi,
    Better to use same model and same software.
    Case1: You have 5508WLC
    Solution from my side: You must buy a another WLC with HA SKU license(Zero AP license). This wlc can work as N+1 and AP SSO as well as Client SSO but with higher version of code(7.5 or higher).
    Case2: You have 2504 WLC
    Solution: You must buy a another 2504 HA WLC: AIR-CT2504-HA-K9, that only supports N+1(No AP SSO and NO Client SSO)
    http://www.cisco.com/c/en/us/td/docs/wireless/technology/hi_avail/N1_High_Availability_Deployment_Guide/N1_HA_Overview.html
    More info:
    http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1130-ag-series/qa_c67-714540.pdf
    Regards
    Dont forget to rate helpful posts

  • Anyone got the AIR-CT2504-HA-K9 to work on N+1 Redundancy ?

    Hi Guys,
    Seems like the new Part #AIR-CT2504-HA-K9 needs some kinda licensing...to work... otherwise the redundancy is same as it was ealier with mobility groups.
    The documentation seems to be wrong in the case of 2504, i cannot find the redundancy button in the Wireless tab too, When i apply the Evaluation license redundancy is working.... did anyone else face the same Issue ?
    Regards,
    Vinu

    i cannot find the redundancy button in the Wireless tab too
    You mean AP SSO?
    WLC 2500 will not support this feature.

  • What is the Smartnet service for the 2504 license upgrade LIC-CT2504-UPG ?

    Hi guys,
    Can some one explain me what is this service for ? I have the LIC-CT2504-UPG, with the LIC-CT2504-5A (5 AP licenses adder) and I don't understeand what are the SMARTNet services for this licenses ?
    Are they needed if I already have the SMARTNet service for the hardware controller ?
    Do these services provide something additional on top of the hardware service ?
    Thank you.

    HI,
    Smartnet Service Contract:
    Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
    What You Get by having this contract :
    Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
    Self-help support through online communities, resources, and tools
    Hardware replacement options, including 2-hour, 4-hour and next business day
    software updates and download from cisco website fro your controller.
    Hope you got the point :)
    Regards
    Dont forget to rate helpful posts

  • WLC CT2504: Interface IP can not be used as internal DHCP server IP

    Hello all,
    I've got a new CT2504 controller with software version 7.0.220.0
    Regarding to
    http://www.cisco.com/en/US/products/ps6366/products_tech_note09186a0080af5d13.shtml
    I've tried to configure the internal DHCP on a dynamic-interface, but this is not possible:
    (Cisco Controller) >config interface dhcp dynamic-interface vlan401 primary 172.16.x.3
    vlan401 Interface IP can not be used as internal DHCP server IP
    It works, if I use another IP (aka DHCP server) in the same subnet or in another subnet. It works also for the management interface.
    (Cisco Controller) >show interface detailed management
    Interface Name................................... management
    MAC Address...................................... d0:c2:82:xx:xx:xx
    IP Address....................................... 10.2.x.135
    IP Netmask....................................... 255.255.255.240
    IP Gateway....................................... 10.2.x.129
    External NAT IP State............................ Disabled
    External NAT IP Address.......................... 0.0.0.0
    VLAN............................................. 400
    Quarantine-vlan.................................. 0
    Active Physical Port............................. 1
    Primary Physical Port............................ 1
    Backup Physical Port............................. Unconfigured
    Primary DHCP Server.............................. 10.2.x.135
    Secondary DHCP Server............................ Unconfigured
    DHCP Option 82................................... Disabled
    ACL.............................................. Unconfigured
    AP Manager....................................... Yes
    Guest Interface.................................. No
    L2 Multicast..................................... Disabled
    Scopes are defined and Proxy is enabled.
    (Cisco Controller) >show dhcp summary
      Scope Name                   Enabled          Address Range
    ap                               Yes      10.2.x.137 -> 10.2.x.140
    intern                            Yes      172.16.x.20 -> 172.16.x.30
    (Cisco Controller) >show dhcp proxy
    DHCP Proxy Behaviour: enabled
    Has somebody an explanation for this issue?
    Thanks in advance,
    Regard,
    Robert

    You can use the internal dhcp, but you need to set the primary dhcp as the management ip. So in your dynamic interface, your primary dhcp is configure with the wlc management ip address. Dhcp proxy also needs to be enabled and is enabled by default.
    Thanks,
    Scott Fella
    Sent from my iPhone

  • Wireless Config for AIR-CT2504-5AP

     Dear Team, 
    i have 2 * AIR-CT2504 with 10AP license each , both running on 7.4 verison 
    Can i convert 1 AIR-CT2504  manually  with or without addition of license , since i am able to see any part for HA license 

    Yes.  You can configure them individually.

  • One WLC AIR-CT2504-K9 for Main office and 3 Branches

    Hi ,
    I need to configure a WLC AIR-CT2504-K9 with the followings requiremets:
    1.- There is a main officce where the WLC and 7 LAPs will be installed.
    2.- There are 3 branches; one LAPs in every branch  will be installed.
    3.- SSIDs for internal users and guest will be the same in each office.
    Is it possible to set this scenario ?? (see complete info in table)
    In the past I configure some WLC 2100 but I noticed some difference with this new WLC-CT2504
    one of the differences that kept my attention were regarding ap-manager interface (not shown)
    and virtual interface ( shown as NOT SUPPORTED)
    Should I set ap-manager interface or is enough with managment interface ?
    why the message "Not support" in virtual interface ??
    How can I use one port for two interfaces (as is proposed in table), if I try to do this a message error is displayed
    "Error setting AP Manager interface".
    iF I set one interface and associate to one port (Enable) I can not set second interface in the same port so remains disable
    This model of WLC just has 4 Ports.
    I have read last config guide but is not clear for me because there is no examples of this kind of scenario.

    Hi Scott,
    I configured virtual interface from startup configuration wizard.
    (Cisco Controller) >show interface detailed virtual
    Interface Name................................... virtual
    MAC Address...................................... d0:c2:82:e3:8e:c1
    IP Address....................................... 1.1.1.1
    DHCP Option 82................................... Disabled
    Virtual DNS Host Name............................ Disabled
    AP Manager....................................... No
    Guest Interface.................................. No
    regards,

  • New LWAPP 1702i not joining new CT2504 WLC

    Have three new products on Test Bench:
    CT2504 WLC  w/ver 8.0.100.0
    1702i LWAPP w/ver 15.3(3) JA
    SG300-28MP Switch w/ver 1.3.7.18 (DHCP configured on switch with Option 43.)
    (no DNS server available)
    All three devices can ping each other but thats as far as it gets. The AP continuously loops w/DTLS error.  I can issue CAPWAP
    commands from the CLI telling AP IP of WLC and assigning the AP it's own IP but AP just continually loops without joining.
    Console output of AP boot sequence attached.  

    Thanks Rasiki, I opened a case today. Going over the compatibility documents I also noticed that the 1702i LWAPP software I am running, 15.3(3)JA, may need to be upgraded to the current 15.3(3)JAB.
    All the configuration / reference material for the 1702i on the Cisco Support Site is in reference to "Autonomous" mode. I cannot find any written information for "Lightweight" mode.  Is the procedure for upgrading the firmware on the LWAPP the same, i.e. TFTP, TAR files, etc.??? How does the AP know I want to upgrade in lightweight mode?

  • AIR-CT2504-5-K9 capacity adder license error

    Hi, i have AIR-CT2504-5-K9, with 5 access point license support. I buy capacity adder license LIC-CT2504-5A for add 5 access points more. When i try download licence file from tftp server on WLC system i see message "License 1 Failed 1" on WLC. TFTP server message downloading OK.
    In what could be the problem?

    As far as I'm aware, the 2500 can support 5, 15, 25, 50 or 75 APs.  And here's where logic does not apply:  So if you have WLC with 5 AP, the next adder license you can get is 15.  If you need more, you need to get 25.  And that's it.
    So all in all, if you have a WLC with 5 APs, the highest you can get is 45 AP support.  You cannot get another 25 adder license.
    This is how it works.  I know it doesn't make sense.  I don't make the rules.
    NOTE:  One guy, George, was able to do something about this.  He RMA-ed his WLC and they gave him the same model but modified some stuff that he was able to get the maximum. 

  • Unable to integrate WLC with cisco ACS

                     Hi,
    I am not able to integrate Cisco Tacas with WLC
    Below are the error logs in Juniper firewall
    WLC IP: 10.210.126.133
    Cisco ACS: 10.116.45.131
    Date/Time
    Source Address/Port
    Destination Address/Port
    Translated Source Address/Port
    Translated Destination Address/Port
    Service
    Duration
    Bytes Sent
    Bytes Received
    Close Reason
    2013-11-04 16:31:03
    10.210.126.133:49098
    10.116.45.131:49
    10.210.126.133:49098
    10.116.45.131:49
    TCP PORT 49
    2 sec.
    591
    428
    Close - TCP FIN
    2013-11-04 16:31:03
    10.210.126.133:51759
    10.116.45.131:49
    10.210.126.133:51759
    10.116.45.131:49
    TCP PORT 49
    2 sec.
    525
    326
    Close - TCP FIN
    2013-11-04 16:31:09
    10.210.126.133:51759
    10.116.45.131:49
    10.210.126.133:51759
    10.116.45.131:49
    TCP PORT 49
    9 sec.
    475
    238
    Close - TCP FIN
    2013-11-04 16:31:09
    10.210.126.133:49098
    10.116.45.131:49
    10.210.126.133:49098
    10.116.45.131:49
    TCP PORT 49
    9 sec.
    519
    318
    Close - TCP FIN
    Pls suggest further whether any changes needs to be done in any end
    Cisco ACS Srver
    11/04/2013
    16:31:01
    Author failed
    ads.shalder
    DCN-BANG2&BANG5-RW
    127.0.0.1
    Service denied
    service=ciscowlc protocol=common
    10.210.126.133
    ads.shalder
    No
    1
    10.210.126.133
    Pls suggest further
    Br/Subhojit

    Hi,
    we are getting this error on WLC side debug
    (Cisco Controller) >*tplusTransportThread: Nov 05 09:51:32.683: Forwarding request to 10.116.45.131 port=49
    *tplusTransportThread: Nov 05 09:51:32.689: tplus auth response: type=1 seq_no=2 session_id=5b675ca1 length=16 encrypted=0
    *tplusTransportThread: Nov 05 09:51:32.689: TPLUS_AUTHEN_STATUS_GETPASS
    *tplusTransportThread: Nov 05 09:51:32.689: auth_cont get_pass reply: pkt_length=25
    *tplusTransportThread: Nov 05 09:51:32.689: processTplusAuthResponse: Continue auth transaction
    *tplusTransportThread: Nov 05 09:51:32.700: tplus auth response: type=1 seq_no=4 session_id=5b675ca1 length=6 encrypted=0
    *tplusTransportThread: Nov 05 09:51:32.700: tplus_make_author_request() from tplus_authen_passed returns rc=0
    *tplusTransportThread: Nov 05 09:51:32.700: Forwarding request to 10.116.45.131 port=49
    *tplusTransportThread: Nov 05 09:51:32.705: author response body: status=16 arg_cnt=0 msg_len=0 data_len=0
    *tplusTransportThread: Nov 05 09:51:32.705: Tplus authorization for ads.shalder failed status=16
    WLC hardware is: AIR-CT2504-K9V01
    Br/Subhojit

  • Ports on AIR-CT2504-5-K9

    AIR-CT2504-5-K9  has 4 Gig ports with a note "Access point directly connected to the controller is not currently supported."
    So what is the idea for these ports? Just an etherchannel to provide 4 Gig of bandwidth or some other uses?

    Hello,
    The ports on the 2500 can be used for multiple deployment scenarios. You can have port 2 be a backup port in case the connection on port 1 fails (redundancy). You can also send different vlan traffic out a different physical port (guest segment, etc). The 2500 does not support Link Aggregation, so you cannot configure the ports in an etherchannel bundle.
    At this time, connecting APs directly to the WLC is not a supported scenario.
    For additional details, please see the following section of the 2500 deployment guide:
    http://www.cisco.com/en/US/products/ps11630/products_tech_note09186a0080b8450c.shtml#scenarios
    -Pat

  • AIR-CT2504-5-K9 data encryption

     All,
    I am looking important info ,  I am going to order AIR-CT2504-5-K9    WLC . with software AIR-CT2504-SW-7.6.
    1) would like to check the image AIR-CT2504-SW-7.6   has a inbuilt  DTLS ( datagram transport layer security ) ?? . like in WLC 5500 series the image SWC5500K9-74  DTLS (Datagram Transport Layer Security) for encrypting CAPWAP data packets is enabled in this image.
    2) on the AIR-CT2504-5-K9  , shall I need to order additionally  2504 Data DTLS License  LIC-CT25-DTLS-K9  ? 
    please let me know
    Regards
    Lerner

    As long as they ship you a 2504 that doesn't have the LDPE software version, or else you will have to obtain the free DTLS license and convert the image to a non-LDPE code.
    https://supportforums.cisco.com/discussion/11421191/2504-wlc-dtls-license
    Scott

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