Capacity comparison iTunes versus iPod-about menu

I recently purchased a video iPod. After loading 7.36 GB of music iTunes indicates that I have used 7.36 GB but the "About" menu on the iPod lists both the capacity and available at 27.8 GB. I have reset the iPod but nothing changed.
Any suggestions, ideas or solutions would be appreciated.
Windows XP Pro
Windows XP Pro

Is your iPod up to date? Use the latest iPod Updater to do so. If it is, restoring it may be the only fix.

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Hello Bridgie\'s girl
Try out the 5r’s section to resolve issues with your iPod nano not syncing. A simple restart my fix it or you may need to restore it all together.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
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Message was edited by: Unordinary92

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

I have ipod classic (about 3 yrs old) and when recharging, everything on it is gone. When I tried copying the saved/backup items, itunes and ipod were stuck...doing nothing/frozen. Help!

I have an ipod classic which I had bought about 3 years ago. I plugged it into my computer this past weekend to charge and it showed me that there were nothing on it...no music, no movies, no photos, nada. I had updated the program on my computer and when I tried to reload all the stuff that I had saved, it locks up my itunes and ipod. It doesn't do anything! I don't know what is going on....Help!? Anyone!? Any clues?

Which version of iTunes are you using? (most probably the latest, a lot of this hung iTunes coming in)
Which iPod software is shown on the iTunes summary screen?
My suggestion go on Diskmode.
http://support.apple.com/kb/HT1363?viewlocale=en_US
Connect it to iTunes via a USB2.0 port (For Mac please dont use the Keyboard USB port and for MB, only one USB port is for iPod, the other will freeze your iTunes as the resource bus is shared with other devices )
Then update the iPod software or Restore the iPod.
Try to disconnect your iPod from the PC, if you are not charging or Syncing the iPod, or else, some Apps will just trigger a Restore and delete you iPod.
For Mac users, who has a FAT32 iPod, you may find iTunes Restoring it to HPS+ if you leave it connected overnight.
For Windows users, some Winsock layer conflict with iTunes will trigger the Restore.
Good Luck!

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Accessibility of iTunes and iPod for Blind users

In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
In 7.0.X here are a few things that broke.
1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
Shawn,
This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.com

My goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
The Mimico Kid wrote this in the iTunes Windows Forum
Shawn,
I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
All the best!
I wrote back:
Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn

Vista Upgrade - No Longer Synchs Files iTunes to iPod Nano

What a nightmare - iTunes/iPod worked beautifully with XP - but when I upgraded to Vista it stopped synchronising all my files onto my iPod. Some files says "I am not authorised to use on this computer". Tried to re-authorise but iTunes (despite recognising my my iTunes account to re-set password) then said I had to set up a new account. As well as not synching stuff I have purchased on iTunes it also is not synching audio MP4 files I have bought from Audiable Books despite before Vista upgrade always seemlessly synched with iPod. This is totally ruining my experience with iPod - so before I throw it out of my window please help me get my iTunes and iPod synching properly so I can play the music I have purchased and books. HELP HELP yours very frustrated!!!!

Please be patient, sync issues are time consuming, if you are lucky, just a Hard Rest and Restore will solved it.
Ok Software Version 1.1.2.
So you can see all your 10,000 songs, in the new PC iTunes, and do you have any problem syncing the iPod using iTunes 10.5.3.3 on the old computer?
Can you do a Hard Reset as below
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
On your iTunes please reset alert warnings, so that we can see the errors.
http://support.apple.com/kb/HT2527?viewlocale=en_US
We need to see what problems iTunes is having
Then connect your iPod to the new PC and sync again.
Have a nice day!

ITunes to iPod Sync corrupts iPod Music Library - Data Usage Chart Incorrect

Issue 1: Syncing Music Library
Issue 2: Data Usage Sync Displaying Incorrect Data
Conflicting Device: iPod Touch (5th Gen- Model MD717LL/A- 32GB)
Conflicting Device OS: iOS 7.0.4 (11B554a)
Capacity of Device: 28.01 GB
Current (As of February 18, 2014 at 11:30 PM EST) Total Space Used on Device: 19.05 GB
Current (As of February 18, 2014 at 11:30 PM EST) Total Space Available on Device: 8.95 GB
Conflicting Device 2: iTunes for Windows Vista (iTunes 11.1.4.62)
Back Up Config: iCloud
Option(s) selected on iTunes (in iPod Menu):
-Sync with this iPod over Wi-Fi
-Sync Music
     -Entire Music Library
     -Include Music Videos
     -Include Voice Memos
-Sync Movies
-Sync TV Shows
Number of Songs in iTunes Library: 1245
Number of Songs in iPod Library: 1395
Note on Previous Data: This is due to errors with purchased songs from iTunes. I have a downloaded version of the purchased songs with added lyrics as well as a iTunes download for a fresh version of the song (has the cloud icon next to them).
Mutual Step(s) Leading to Issue(s):
- 1 - Open iTunes
Individual Step(s) Leading to Issue 1:
- 2 - Alter, Add, Change, Remove, or Edit any Music in my iTunes library
- 3 - Connect to iPod either via lightning to USB cable or Wi-Fi
- 4 - Click on the "iPod" button on the Navigation Bar
- 5 - Click "Sync" at the bottom of the screen
Individual Step(s) Leading to Issue 2:
Issue: Syncing Music Library
Issue 2: Data Usage Sync Displaying Incorrect Data
Conflicting Device: iPod Touch (5th Gen- Model MD717LL/A- 32GB)
Conflicting Device OS: iOS 7.0.4 (11B554a)
Conflicting Device 2: iTunes for Windows Vista (iTunes 11.1.4.62)
Back Up Config: iCloud
Option(s) selected on iTunes (in iPod Menu):
-Sync with this iPod over Wi-Fi
-Sync Music
     -Entire Music Library
     -Include Music Videos
     -Include Voice Memos
-Sync Movies
-Sync TV Shows
Number of Songs in iTunes Library: 1245
Number of Songs in iPod Library: 1395
Note on Previous Data: This is due to errors with purchased songs from iTunes. I have a downloaded version of the purchased songs with added lyrics as well as a iTunes download for a fresh version of the song (has the cloud icon next to them).
Mutual Step(s) Leading to Issue(s):
- 1 - Open iTunes
Individual Step(s) Leading to Issue 1:
- 2 - Alter, Add, Change, Remove, or Edit any Music in my iTunes library
- 3 - Connect to iPod either via lightning to USB cable or iCloud
- 4 - Click on the "iPod" button on the Navigation Bar
- 5 - Click "Sync" at the bottom of the screen
Individual Step(s) Leading to Issue 2:
- 2 - Connect to iPod either via lightning to USB cable or iCloud
- 3 - Click on the "iPod" button on the Navigation Bar
- 4 - Hover over data usage bar
Description of Issue 1:
-When following steps, sync completes by corrupting all music files on the iPod Touch and not syncing altered/changed/added/removed/edited music with iPod.
-All music is either not shown or greyed out/inaccessible.
-When tapping a seemingly accessible song after sync, song immediately skips to next seemingly playable song. This process repeats until all songs are skipped. After the song is skipped, the song is grayed out/inaccessible. A download circle eventually shows showing the process of downloading the music file again. The file is never downloaded and remains stuck at 0% downloaded.
-Music purchased from iTunes is shown as downloadable and will download properly from iTunes if clicked on
-No known cause
Description of Issue 2:
-When looking at the data usage bar for my iPod Touch the status shows approx. 512 Mbs of data over capacity of the iPod and all data shown is categorizes as "Other"
-No known cause
-Causes Sync to Fail
-No Other Symptoms Seen
Affected Functions with Issue 1:
-Music Playback on iPod Touch
-Playlist Creation on iPod Touch
-Successful Sync Process
Affected Functions with Issue 2:
-Proper and Valid Sync with iPod
Failed Attempted Fixes for Issue 1:
-Restart of iPod
-Restart of iTunes
-Restart of Computer
-Hard Reboot of iPod
-All Combinations of listings above
-Multiple Syncs
-Ejecting iPod-> Removing USB from Port-> Connecting USB to Port again
-Deselecting "Sync over Wi-Fi with this iPod" option-> Clicking "Apply"
-Trying all of the above with and without the Music app running (including in the background).
Failed Attempted Fixes for Issue 2:
-Restart of iPod
-Restart of iTunes
-Restart of Computer
-Hard Reboot of iPod
-All Combinations of listings above
-Multiple Syncs
-Ejecting iPod-> Removing USB from Port-> Connecting USB to Port again
-Deselecting "Sync over Wi-Fi with this iPod" option-> Clicking "Apply"
Successful Attempted Fixes for Issue 1:
- 1 - Open iTunes
- 2 - Connect to iPod either via lightning to USB cable or iCloud
- 3 - Click on the "iPod" button on the Navigation Bar
- 4 - Navigate to the "Music" Tab on the Navigation Bar
- 5 - Deselect "Sync Music"
- 6 - When pop-up comes up click "Remove"
- 7 - Click "Sync"
- 8 - Wait for Sync to Finish
- 9 - Reboot iPod
- 10 - Reselect "Sync Music"
- 11 - Click Sync
- 12 - Wait for Sync to Finish
Successful Attempted Fixes for Issue 2: N/A
Unattempted Known Fixes for Issue 1:
-iTunes Match (I do not want to pay extra for this service)
Unattempted Known Fixes for Issue 2:
N/A
Annoyances of Issue 1:
-Having to delete all songs and redownload all songs onto iPod, it's very time consuming and frustrating due to the fact this doesn't always work.
-Having every song I bought on iTunes show twice- one downloaded with lyrics and one not downloaded without lyrics.
Annoyances of Issue 2: Disrupts the iPod Sync process (does not let it complete or even start- no error messages occur though) and I am unable to see the proper state of my iPod.
After Effects for Issue 1: A copy of any song purchased off of the iTunes Store is
After Effects for Issue 2: N/A
Occurrence Rate of Issue 1: Every Sync
Occurrence Rate of Issue 2: Occasionally during sync or daily iPod status check.
Origin Date of Issue 1: January 1, 2014 was the first noticed occurrence of this.
Origin Date of Issue 2: January 1, 2014 was the first noticed occurrence of this.
Note: If there is anything else needed please tell me- I would like to find a better solution or have this turned in as a bug. Thank you for your help!

Were you ever able to solve this problem? If so,
how? If not, did you see the same slowness copying
the files in Windows Explorer from the NAS to the
iPod?
No I wasn't. To be honest I have essentially given up as even if I can fix it, disk space is cheaper than life is long!
Using the NAS in general is no problem. In fact, once iTunes got beyond the initial working out of what needed to be removed from and copied to the iPod, having all my MP3s on the NAS and copying direct to the iPod was no issue.
Following some sage (and frankly scary!) advice at ilounge (http://forums.ilounge.com/showthread.php?t=163611), I've decided to keep two copies of my MP3s. The fact that my fiendish NAS plan has failed is hurting more than the not-all-that-traumatic reality of duplicating 140GB of files if truth be told!

Any alternatives to iTunes for iPod Touch

Hi all,
I too am experiencing the same no-launch issue with the new iTunes (no errors, no missing files, QT works fine and I know a lot about computer so this is APPLE'S PROBLEM).
Even aside from this, I have a bigger issue when iTunes does run. I'm a paying customer to Apple many times over (iPod Classic 40GB, iPod Nano, MacBook Pro, and now iPod Touch). Here's my problem:
I have a network at home where the file server is running Windows XP Pro. The network works fine for everything... web, streaming HD videos to my media receivers, streaming music, etc. But *_iTunes is DOG SLOW_* accessing my music which resides on the file server... something like 100,000 tracks in over 500 GB. Yes, the library is huge, but I convert old music from records and tapes into high bitrate MP3 as well as rip CD's and what not.
Previously on the iPod Classic and Nano (which I still have), I've used MediaMonkey, a music player/manager for Windows that's extremely fast and had absolutely no problems accessing the networked music library. It will even sync my music to those 2 ipods. But with the new iPod Touch, I'm forced back to iTunes. I only use iTunes to maintain my iPods. I could care less about the music store... never bought anything and never will... *_Amazon's DRM-free MP3_* is better if I do go that route.
So, is it too much to ask Apple to come up with a simple utility so I can just load my music into my iPod Touch? Something where I can just drag a bunch of files/folders into my iPod? I'm more than happy to manage the music on my iPod manually... I just want something that works and works well. *_iTunes for such a large collection absolutely scuks balls_*. Leveling volume... takes forever. Gapless playback... forever. Updating album art... forever and a day. There used to be a utility like this (still is for older iPod's) called *_Anapod Explorer_* that worked just like this and worked very well. But alas, it won't work with the newer and updated iPods because Apple for some **** reason would change the internal database format. I mean come on... I paid $400 for this iPod and many times over for other Apple products.
Can't I get something that just works? Please!
Message was edited by: phuocle

Welcome to the discussions,
did you try http://support.apple.com/kb/HT1473:
Adding content on your computer to iTunes
iTunes helps you add digital audio and video files on your computer directly to your iTunes library. You can add audio files that are in AAC, MP3, WAV, AIFF, Apple Lossless, or Audible.com (.aa) format. If you have unprotected WMA content, iTunes for Windows can convert these files to one of these formats. You can also add video content in QuickTime or MPEG-4 format to iTunes. To learn how to add these files to iTunes follow the steps below.
Open iTunes
From the File menu, choose one of the following choices:
Mac
Add to Library
Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
If iTunes is set to "Copy files to the iTunes Music folder when adding to library," iTunes will copy all content that is added to the iTunes library to the iTunes Music folder. To adjust this setting or change the location of this folder, go to the Advanced tab in iTunes Preferences.
If you did the backup using iTunes, did you follow this article to restore the library? http://support.apple.com/kb/HT1382

" About" Menu's problem

I have a 30GB iPod, in "About" menu it was showing my desired name as " Ali's iPod" but when I tried to install linux on it and as it could not run properly on it, I uninstalled it. After this, I uninstalled iTunes and iPod from my pc and have reinstalled. In iTunes, it is showing as " Ali's iPod" but in " About" Menu, it is showing " IPOD_C~1".
please let me know, that what should I do to correct this???

this might help: http://ipodlinux.org/Troubleshooting#Howcan_I_restore_my_iPodfirmware.3F
there's a link in the article that will take you to the GUI Installer. as it says, if both the restore and GUI program don't work, head here:
http://ipodlinux.org/Troubleshooting#lastresort
Read up, and click on the HP Format Tool link.

Capacity comparison iTunes versus iPod-about menu

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