Captivate 3 Inserted swf animations play fine but display on slide as very small

Using Captivate 3 build 589.
Opening an existing cp file. Each slide has a swf file on it, and an audio clip.
When I select a slide to edit it, the animation no longer appears as taking up the entire slide size of 800 x 600.
I need to add some highlight boxes on top of the animation, but because the slide displays the animation as very small, it's just a guessing game.
This didn't used to happen when I opened this project file--six months ago.
By the way, it publishes just fine--animation is correct size.
It's an 800x600 animation to begin with.
Any answers?

Thanks Rick. Yep, that last item on the list was the source of the problem.
You might want to revise your description. Users no longer have to go back to an older version of Flash Player. The newest version has the fix in it now.
Users are advised to first uninstall Flash Player using the Adobe-provided uninstall_flash_player.exe.  Get it at http://kb2.adobe.com/cps/141/tn_14157.html.
Close all other windows before running uninstall_flash_player.exe.
When it is complete, restart your computer. Then when you first open Captivate, you are redirected to http://get.adobe.com/flashplayer/ to download the latest Flash Player. The version that fixed the issue for me is 10.1.82.76.
Rick's my hero. I know I had heard about what caused this problem--but I couldn't remember what it was!
Thanks again!!

Similar Messages

  • Inserted swf animation plays slowly 50% of the time.

    Hi, I am currentlyhaving a problem where i am trying to add a swf file animation to a captivate 6 project.
    the swf is made in flash 4 and is at most 2mb big.
    there is lots of moving things in the swf file.
    Basically, when i add the swf to any project (heavily tested) or even a blank project:
    the cpu jumps to 45%ish
    the animation plays slowly at points or constantly, if i move forward a page, then move back it pretty much always is smooth like it should be but if i go to next page then back again, this time it could be slow.  there seems to be no tangible pattern to whether or not the animation will run choppy or smooth.
    My animation originally was in layers, i systematically broke it all down so that everything moving is on the first layer now.
    There's a lot of masks in my animation.
    Both captivate and flash are/were set to 30 fps.
    I have been trying to fix this for weeks now but to no avail, i have exhausted every bit of advice i can find. 
    Remember, the problem still persists even on a blank project.
    If anyone can help me, that would be greatly apppreciated.  I will be around for the next hour then on again tomorow (and the day after, and the day after)
    thanks

    ok, i got into contact with adobe.  Afer about 30 mins it seems the problem is only when i preview, when i actually publish the project, it is fine. 
    So for other people experiencing this problem, publish your project (even publish a dummy copy) and test that if your previews are playing back slowly and unpredictably.  I get the feeling this is a problem thats been happening with a lot of people because nobody wants to publish something that doesnt seem to be working.

  • I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!

    I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!  Help!

    Can you locate the iTunes Library.itl file on the old drive? Ideally you would have simply copied over the entire iTunes folder structure from <User's Music> on the old computer into <User's Music> on the new one to transfer the library will all playlists, ratings, play counts etc. intact.
    tt2

  • Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

    Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

    Try running these songs through MP3 Validator to see if there any issues.
    If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
    iTunes: How to convert a song to a different file format
    B-rock

  • Watching tv on my ipad is fine but when I airplay it to the tv from the ipad it plays fine but freezes and sticks intermittently ...

    I don't understand why on the ipad everything plays fine but when I airplay it to the tv ( 1 metre away)  it plays fine for about 20 seconds then the picture sticks and sound jumps....then plays normally until it freezes again.

    Hi Gerani30,
    Thanks for visiting Apple Support Communities.
    You can troubleshoot AirPlay performance issues using the steps in this article:
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/ts4215
    Best Regards,
    Jeremy

  • Music and videos start playing fine but randomly stop and the volume bar disappears

    I have an iPhone 4S and run 6.1.3.  I start to play music or videos (youtube, ESPN, Netflix, any) and they start to play fine but then randomly stop.  The volume bar disappears as well.  But then it reappears and I can play it again.  When I do so it plays about 30 seconds, sometimes less, and pauses again.  I have to repeat the process.  Any idea how to fix or what might be causing the problem?

    Try a reset:
    - hold both the home button and sleep/wake button down at the same time
    - the iPhone will turn off(keep holding) but as soon as you see the apple logo appear release both buttons
    Also make sure none of the LCI have been set off especially the one in the charging dock of the iPhone. Read the article below for help in checking this:
    http://support.apple.com/kb/ht3302

  • What can be done to correct slow video or freezing in Adobe Premiere Elements 12? Sound plays fine but the video is too slow to even start a project.

    Sound plays fine but the video is too slow to even start a project.

    film78
    On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 yet? If not, please do so by using an opened project's Help Menu/Update.
    Not enough information in order to help you.
    Looking for
    1. Properties of source media (including file extension and brand/model/settings of camera that recorded the video).
    2. Is problem restricted to one particular file in one particular project? What happens if you start a new project? What is the
    duration and size of the project when performance is slow and freezing sets in? What are you doing in the program when this happens?
    3. Using a pen and tablet device instead of a mouse?
    4. Does problem exist if antivirus and firewall(s) are disabled?
    5. Please describe computer environment, including dating on video card/graphics card driver version. Did you install the program to the
    default Local Disk C? Where are the Scratch Disks directed and how much free space there?
    Lots more questions, but let us start here and then decide what next based on your reply.
    Thank you.
    ATR

  • Audio plays fine, but video is now corrupt... green, distorted video window

    I have various quicktime files on the pc that played fine but are now unable to be viewed. I have downloaded again, they play fine... but now a few days later... audio, but no video at all... not "scrambled", just video "noise", really.
    I have reinstalled quicktime.
    Any ideas??

    +I have various quicktime files on the pc that played fine but are now unable to be viewed. I have downloaded again, they play fine... but now a few days later... audio, but no video at all... not "scrambled", just video "noise", really.+
    "Green" gets me thinking about issues with DirectX on the PC.
    Have you tried the "Disable Direct3D acceleration in QuickTime" section from the following document? (iTunes uses QuickTime for video playback, so the same basic troubleshooting procedures apply.)
    Troubleshooting iTunes for Windows XP and 2000 video playback performance issues

  • HT204291 I cannot get video to play from my iPad.  I don't use this function often but it do work several upgrades ago.  The audio plays fine but no video....... Any advice or suggestions appreciated.

    I do not use the function very often but AirPlay has worked fine in the past (several OS updates ago on both iPad and apple tv).  The audio plays fine but no video????  Any suggestions.

    interesting......  you know i tried other media and it worked fine.  i was trying to play 'amazon instant video'.  when you say 'blocked ... by the providor' it seems to me that Amazon would have no interest in restricting the play.  is it the producer of the content that resticts the play through some form of licensing or is it apple that restricts amazon play by limiting access to technology?  either way its anti-competitive.

  • Youtube plays fine but not Facebook or other site videos, it says I am missing a plugin?

    When I use Youtube the videos play fine but on Facebook and some other sights the videos will not play. I just get a message that says a plugin is missing. Everything works fine on IE. I just downloaded Mozilla last night.

    hi Brandonacker, you probably need to install the adobe flash player plugin for those sites to show video content, which you can download from https://www.adobe.com/products/flashplayer/distribution3.html (use the windows exe-installer for plugin based browsers)

  • My Nano 5th g battery was dead, I charged and it play fine but all written material ie play list, music, albums, etc. are backwards.  Help please.  Tx  Tom

    My Nano 5th g battery was dead. After charged play fine but all written content in menus and songs is backwards.Help please.

    Try resetting the Nano first to see if that helps. To do this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    If the issue persists, connect the iPod to your iTunes library and restore it to factory settings.
    B-rock

  • Certain music videos will not play in iTunes.  The music plays fine but not the video.  No picture.

    Certain music videos will not play in iTunes.  The music plays fine but not the video.  No picture.  Same with the iPod.  Other videos in the library play fine. Help.

    Regular playlists vs smart playlist does not make a difference. What I noticed is that some videos create this behavior and some not. I created 2 videos and 2 music playlists, one with 2 songs and 2 videos (that I encoded myself with Handbrake). Another list with 2 videos and 2 songs, videos encoded with Handbrake, but that I noticed they triggered the behavior. The first playlist played fine, with no problems. The second one, created the problem. When I look at the video, it is the same type of video (bit rate, audio channels, etc...) I don't see why it would do that.
    Later I will test: playing those videos in question and then selecting songs to see if they play.

  • Inserted .swf movie works fine on PC, but not on website.

    Greetings!
    Using Captivate 4, I created a New User Training module that demonstrated a program within certain slides of the module as a .swf animation.  The .swf animation was another, smaller Captivate4-created simulation, published as a Flash 8 file.  When I preview, and after publication, the simulation movie displays and plays as designed.  However, when the file is uploaded to its destination website, the simulation movie does not display at all.
    What can I do to get these simulation demos to work?  The overall CBT module won't be effective without them.
    Thanks!
    Paul
    And while I'm asking, what image content type is allowed in these forums?  I get this message when I try to upload a 200x116 jpeg to illustrate my challenge.  I continue to get: [The content type of this image is not allowed.]

    Hi Paul,
    I think your problem is the same as described in this thread: http://forums.adobe.com/thread/515052?tstart=0
    If you have Flash then try and create a Flash loader as described in the above thread. If not then try and disable the Auto Play feature on the small embedded Captivate 4 file and see if it will work for you then.
    /Michael
    Visit my Captivate blog with tips & tricks, tutorials and Widgets.

  • Skin plays fine but swf does not play at all...

    I have tried everything and now have simply exhausted my
    resources...
    Video plays fine in flash cs3 pro, but when I attempt to get
    it to play online (using the swfobject.js script), the skin plays
    (motion in the seek bar - incessant), but not the video.
    [Incidentally, the exact same thing happens when I use the
    video1.html file, for what it's worth].
    When I replace the video file with so_tester.swf, it plays
    properly. This tells me that the html (included below) is right,
    but that there is something wrong with the video itself. I tried
    Import To Stage, Import Video, and Import To Library, to no avail.
    I tried Publish, and Export Movie, to no avail. The flv was made by
    exporting from QuickTime. Could that be the problem?
    Uploaded to the server are: index.html (see below),
    video1.html (not sure if this is needed), video.swf, swfobject.js,
    expressinstall.swf, SkinOverAll.swf, and AC_RunActiveContent.js.
    I have spent countless hours trying to figure this out. If
    someone could please help, it would be GREATLY appreciated.
    Here is the entire html of the index page:
    <html xmlns="
    http://www.w3.org/1999/xhtml"
    xml:lang="en" lang="en">
    <head>
    <meta http-equiv="Content-Type" content="text/html;
    charset=iso-8859-1" />
    <meta name="generator" content="Adobe GoLive">
    <title> title</title>
    <script type="text/javascript"
    src="swfobject.js"></script>
    <script src="AC_RunActiveContent.js"
    language="javascript"></script>
    <style type="text/css">
    body {
    background-color: #ffcc99;
    background-image: url('
    http://www.yoursite/pathToImage.jpg');
    background-repeat: no-repeat;
    background-position: center;}
    </style>
    </head>
    <body>
    <div style="position: absolute; top: 50%;display:
    table-cell; vertical-align: middle; text-align: center; width:
    100%; padding: 0;">
    <div id="flashcontent">
    <strong>You need the latest Flash Player, and
    Javascript enabled to view this content.</strong>
    </div>
    <script type="text/javascript">
    var so = new SWFObject("video1.swf", "myMovie", "NewWidth",
    "NewHeight", "8", "#ffcc99");
    so.useExpressInstall('expressinstall.swf');
    so.addParam('wmode','transparent');
    so.write("flashcontent");
    </script>
    </div>
    </body>
    </html>

    Never mind. I figured it out. Used component inspector to
    solidify the source of the video, and that worked.

  • (Video included) Animation plays fine in Edge but objects are out of place on export

    YouTube
    So my animation looks fine in edge as you can see but on export and looking in browser the arm becomes detached.
    Any way to fix this?  I have a project due and really need to get this fixed

    There issue is due to the transform-origin bug which was there in the older version of Edge Animate.
    This issue has been fixed in latest version of Edge Animate.
    So, you have two options:
         1. Upgrade your Edge animate and save the composition.
         2. If you don't wish to upgrade right now, then add the following code in the Untitled-1_edgeActions.js file just on line#15,
              Symbol.bindTriggerAction(compId, symbolName, "Default Timeline", 0, function(sym, e) {
                  sym.$("ArmGun").css({"transform-origin": "0% 100% 0px"});
    hth,
    Vivekuma

Maybe you are looking for

  • Price of Adobe lcds 3: ByBy Adobe LiveCycle Data Services 3 final

    Hi Adobe, first of all I would like to mention, that I worked since April 2009 with lcds 3 day and night. I was really excited about the product. We planned to set up a start up compay using lcds 3. When the final version came out, I was completey sh

  • Business catalyst hosting & e comm

    I cannot find any information on this: 1)If I decide to move my site for hosting on your servers:           - I want to add e-commerce                     -Would the same page/site design I have designed stay or do I HAVE TO use one of your ready mad

  • Incompatible types in case statement

    I'm getting incompatible types inside this case statement : inString = s_in.readUTF();             switch (inString.substring(1,3))                 case nam:                     ChatClient.nameArea.append(inString);                     break;        

  • Network topology incorrect

    The ON-100 has detected the network with the correct creds in place; however for some reason the 2960 Switch is showing where the 3560G should be. All devices are connected to the 3560G to take advantage of the gigabit ports, the only device that is

  • Collective orders-Mrp is not considering partial orders in planning.

    We are using collective orders,Backflush for goods issue. The order below the main order is partially confirmed(child order). The order qty is 100.The child order is confirmed for 75.i.e: it is partially confirmed. But the main order is confirmed and