Captivate 3 Installer

Just installed Captivate 3 as an upgrade option to Captivate
2.
Everything loaded, but the installer failed on this-
"We looked in the default location for qualified products,
but none was found. This can happen if you installed Adobe
Captivate 3 on a new computer without first installing your old
software. You may verify upgrade eligibility without installing
your previous software by completing the fields below."
I selected Adobe Captivate 2, but I dont have access to the
purchase information. (Our company accountant is on leave, and has
it.) I uninstalled and re-installed, verified that Captivate 2 was
working, (it never asked me to re-enter the serial) and it is in
the default location. I tried re-installing Cap 3, only to find the
same problem as before. I guess the install programmers are lazy by
nature, or felt like playing a cruel joke on people that upgrade.
Anyone else have this problem?
Thanks,
Shnoogins

Hi Shnoogins2 and welcome to our community
What specifically is it looking for? A serial number? If so,
try reinstalling or restarting Captivate 2 and clicking Help >
About and see if you may obtain it there. Maybe that's all you
need.
Cheers... Rick

Similar Messages

Adobe captivate installation error "software verification failure"

i am trying to re-install captivate and am getting this error:

Hi billdiaz001H,
Please refer : Warning: "Adobe Genuine Software Validation Failure..." | Windows
Thanks,
Atul Saini

PDF's From Captivate 5.5 Not Playing . . .

Hello,
In the past couple of years I've developed about 15 presentations for our customers using Captivate. They've all worked great until recently. Today I dug in to see if I could figure out what the scoop is. It looks like it all boils down to the fact that they don't like the latest version of "Adobe Reader" and "Flash Player". With the latest versions installed here's what our customers (and myself) get:
If I uninstall all the latest and greatest and re-install Adobe Reader 9.5.0 then try the production. Works fine like it always did.
Please tell me there's a better fix then downgrading.
THANKS so much!
And if this has been posted and answered a million times before, I'm sorry I missed it. I did look around quite a bit and didn't see a fix.

Issue
When you publish Adobe Captivate projects with a TOC as PDF, the published SWF content doesn't play in Acrobat XI.
http://helpx.adobe.com/captivate/kb/captivate-swf-doesnt-play-acrobat.html
Solution
1. Download the hot fix from the following locations:
a. If you are using Adobe Captivate 6.0.1 (build 6.0.1.240), click here. https://workspaces.acrobat.com/app.html#d=dPNipWAhuCCdDrN4EZRGMA
b.
c. If you are using Adobe Captivate 6 update for subscription and Adobe Software Assurance customers (build 6.1.0.319), click here. https://workspaces.acrobat.com/app.html#d=UKMjxvniyoH5iIuf*CTJCw
Note: You are prompted to provide your Adobe ID and password while downloading the hot fix. If you do not have an Adobe ID, you can easily create one following the onscreen instructions.
2. Extract the files from the downloaded ZIP file and save them in a folder, for example, my folder.
3. Close Adobe Captivate.
4. Navigate to the sdk\libs\cplibs folder in the Adobe Captivate installation directory:
C:\Program Files\Adobe\Adobe Captivate 6 x64
C:\Program Files (x86)\Adobe\Adobe Captivate 6
/Applications/Adobe Captivate 6
5. Go to <install directory>\sdk\libs\cplibs\9.0 folder and do the following:
Rename cpTOC.swccpTOC.orig, and MainMovie.swcMainMovie.orig.
a. Copy cpTOC.swc and MainMovie.swc files from the downloaded ZIP (Step 2) in \sdk\libs\cplibs\9.0.
6. Repeat step 5 for <install directory>\sdk\libs\cplibs\10.0 folder too.
7. Launch Adobe Captivate and republish your project.
Important: With this fix, you can play the SWF file in Acrobat 11. However, self-paced learning is not supported. (When you stop and resume the course, the course begins all over again and does not take users to the point where they stopped earlier.)

Blank error message when publishing to YouTube or to mp4 in Captivate 6

I am trying to publish a captivate file to youtube and receive a blank error message box that just says Adobe Captivate with a big yellow exclamation point. I also tried publishing as media (mp4) and get the same error. Screen shot included below.
The Top Issues article (http://helpx.adobe.com/captivate/release-note/top-issues-captivate-6.html) for Adobe Captivate 6 includes the following note:
You may observe a blank dialog box or blank error prompts while publishing projects to YouTube. This issue occurs if the name of the Adobe Captivate installation folder contains unicode characters.
I tried renaming the file and the application so it didn't include numbers or underscores and then realized that even letters are considered unicode - so obviously that didn't work.
Does anyone have any suggestions?

I'm having this same problem! I also tried to change the name of the application folder but this did not make a difference.
Also tried changing the resolution size of the project as recommended by someone and this did not make any difference.
I'm at a loss. Wish I could get my money back for this product!
My resolution of the project is 1145 X 730.
Any other suggestions?
Thanks,
Marlyn

Frequent Freezing (Captivate 7)

Hello,
I am testing Captivate 7 after a few months now of familiarizing myself with Captivate 6.When editting my recorded Video Demo I have noticed very frequent freezing of the program. Is there an auto save feature when using Video Demo mode or something? I ask because when I began writing down the times of the freezing and found it was every 10 minutes on the hour, as though it was scheduled. It only freezes for a minute or two each time, but this is still inconvenient. I was hoping there was a way to turn off whatever option is causing this. I am running the Captivate 7 trial on a Windows 7 machine; nothing else is open and the machine in question has no internet connection. I have not noticed this issue with Captivate 5 or 6 (Though frequent freezing/ crashing sometimes occurs with those versions it is usually the fault of RAM and large file sizes), nor have I encountered it when created SCORM modules. It only occurs in video demo editting.

Hi Express1999, I had the same issue. Sankaram from Adobe provided me with the fix below:
We have a hot fix for you for the issue “Adobe CP7 app to freeze every 10 minutes for about 15 seconds”. Please validate and let us know your feedback.
Cp7 32 bit:
Install instructions:
Download the zip file present at https://workspaces.acrobat.com/?d=Q9aKordPYtFClTp97K7yEA
1.       Close Captivate if it is running.
2.       Save the downloaded zipped file to some location, say “myfolder”. Unzip this file. You can see “Cp7-NonResponding-Cp7-32bit\CPWidgetUI.dll.
3.       Go to “<Captivate installation Dir>” folder. Rename the file “CPWidgetUI.dll” to “CPWidgetUI.dll_orig”. Then copy the corresponding file from step2 to this place.
4.       Launch Captivate and use it.
32 bit Captivate installation Dir : C:\Program Files(x86)\Adobe\Adobe Captivate 7(32 Bit)\
Cp7 64 bit:
Install instructions:
Download the zip file present at https://workspaces.acrobat.com/?d=lbbbg-c0AbYagdL2UWjgBA
1.       Close Captivate if it is running.
2.       Save the downloaded zipped file to some location, say “myfolder”. Unzip this file. You can see “Cp7-NonResponding-Cp7-64bit\CPWidgetUI.dll.
3.       Go to “<Captivate installation Dir>” folder. Rename the file “CPWidgetUI.dll” to “CPWidgetUI.dll_orig”. Then copy the corresponding file from step2 to this place.
4.       Launch Captivate and use it.
64 bit Captivate installation Dir : C:\Program Files\Adobe\Adobe Captivate 7 x64\
Let us know whether the freeze issue is resolved.
Awaiting for your response.
Thanks,
Sankaram
Captivate QE Manager

Disappearing text in Captivate 7

Help! I am using Captivate 7 and have recorded a module in which I am using a mix of standard Text Captions and Smart Shapes. All is fine until I save and close the file, then re-open it. On reopening, all the text in all the Text Captions and Smart Shapes disappears, and I have to click on each individual object, on each slide, for it to then magically re-appear! Has anyone encountered this issue and found a solution? Thanks! J

Sounds like a corruption. Can you (trying to list up in sequence):
restart Captivate, problem still persists?
restart your system, clear cache in Captivate before opening project, problem still persists?
close Captivate and clean preferences; there is a file to run in the subfolder Utils under the Captivate installation folder.
When cleaning preferences you'll lose all customisation. Here is a post that can help you retrieve some custom things: Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog
It doesn't matter if this was written for CP8, the location of the folders was the same in 7.

Captivate 7 Mac Trial hangs - any suggestions to fix?

Do you have any suggestions for getting Captivate 7 trial running on iMac with OSX 10.8.4 and 8GB RAM? Thanks in advance.
The application starts up, but Create New>Blank Project causes the application to hang (spinning wheel).
For what it's worth, Console error log reports (amongst other logging info):
12-08-13 16:42:02,452 Adobe Captivate[537]: *** process 537 exceeded 500 log message per second limit - remaining messages this second discarded ***
12-08-13 16:44:17,976 spindump[549]: Adobe Captivate [537] didn't gather any samples due to audio running
Clearing cache/preferences/disabling audio for recording: doesn't help.
PS. 1. : A project from Captivate 5.5 can be loaded and slides are shown, but the moment an item in a slide is clicked to start editing, the Captivate 7 applications hangs.
PS 2. : After opening a Captivate 5.5. project, it can be saved (unedited) from Captivate 7, but files are huge. After re-opening the project (just saved from Captivate 7) in Captivate 7 again, any attempt to edit a slide will cause Captivate 7 to hang.

Hi there,
Can you please provide few more info to understand the issue?
1. Your MAC OSX version?
2. Captivate is on trial or it’s a licensed version?
3. if it is licensed version, Can you please try deleting preferences by double clicking on the 'CleanPreferencesMac' app from <captivate Installation dir>/Utils folder and see it resolves the issue or not
Thanks,
Nimmy Sukumaran.

Audio Settings are ignored on export to SWF in Captivate 4. Advice?

Background: Project is a 1-hour, spoken-word PowerPoint slide presentation, about 60 slides, about 1 min each. Audio has been split into one CD-quality, mono .wav file for import to each slide. All clips are excerpts from the same, full-length .wav file. Nothing fancy, no captions, animations, etc. Just one dog and one pony in this show. Using fully updated version of Captivate 4.
Problem: Upon export to SWF, any changes I make to the audio quality settings do not take. That is, I still get a huge SWF file with full CD quality sound. SWF file size is ~47MB. Should be closer to ~25MB or even less at my target quality of 11kHz, 24kbps.
What I've tried: I have adjusted both the Audio Settings for the project, as well as the SWF Size and Quality settings (in the Preferences dialog box, Project category) by alternately selecting "Low" or unchecking the "Retain slide quality settings" box, then synchronizing the settings with the settings in the Audio Settings. I have also tried selecting and unselecting all SWF compression options.
I have tested this on two computers, one XP Pro, the other Vista Home Premium 64-bit. Both Captivate installations are fully updated. Same results on both.
Things that make me go "Hmm": I can create a Captivate project with one slide as a test and achieve full flexibility of audio kHz and kbps upon export to SWF; that is, it works just like I want. However, as soon as I add a second slide, my export quality reverts to full CD-quality. I've even tried this with an extremely simple project with no PowerPoint slide, no skin, just blank white slides. So, I do not think it is an issue connected to some other aspect of the project in question.
So... Is this a bug? The odd thing is that this process has worked in the past. It seems that it has suddenly become a problem. If it were on only one computer, I would reinstall, but given the same outcome on two very different computers, it seems very unlikely that the same quirk has materialized in both.
Advice? Thanks. -Steve

Hi Steve,
This is a long shot, but you could try copying and pasting all of your slides into a new instance of Captivate. If you have specified certain audio settings Captivate should pick these up when you export. If not then it is possible that your CP file has become corrupted.
If that doesn't work, please file a bug report using the web address I have included below.
Adobe Captivate Feature Request/Bug Report Form
It would be interesting to see if the CP team can shed any light on why this is happening.
Best - Mark
Visit the macrofireball blog

Captivate 8 Publish to SWF gets 2 errors and failed to publish

I just installed Captivate 8.0.1.242 on my Win 8 64-bit computer. I started a new project, with just 1 blank slide in the project, I tried to Publish to Computer and got the following 2 errors:
C:\Program Files\Adobe\Adobe Captivate 8 x64\JVM\bin\java.exe
Windows cannot acess the specified device, path, or file. You may not have the appropriate permissions to access the item.
Swf compilation failed.
Note: Please verify if any of the actionscript keywords s is used as user variable name.
Can anyone help me figure out what may be the issue?
Thanks a lot!

I asked about the administrator way because often users think they automatically run CP as administrator when they have administrator's rights on the system. But right-click menu is the correct way (use the Advanced button to have it open always that way).
I know, the installation instructions are not included, they are somewhere in the Help, maybe also on the Captivate blog. Michael Lund posted the instructions on his blog, and I have a link to that post in the one I posted the same day about preserving customisation settings when you refresh the Preferences folder:
Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog
I mentioned it already in my first answer: easiest way to refresh Preferences is to close Captivate, search for a subfolder Utils in the Captivate installation folder. Then run the appropriate CleanPreferences file (depends on your OS). When you restart CP a new Preferences folder will be created. I would also recommend to clear the cache, and to delete the Layouts folder (see Michael's instructions). If you have custom workspaces, and other custom settings first follow my instructions in the blog post.

Is the Captivate 6.01 update for Mac corrupt?

I'm trying to update my Captivate installation from 6.0.0.199 to update 6.0.1.240 on a Mac running OSX 10.8.2.
After downloading the DMG, I double-click to open it, and get the messages: "The following disk images couldn't be opened" and "Captivate-6-0-1-Upd: not recognized"
Is this because the DMG is corrupt? I've downloaded this package repeatedly, and get the same result.
What are my options?

Edwin,
What you need is the Java for Mac OSX 10.6 Snow Leopard. Please go to the following page http://support.apple.com/downloads/#Java and download it directly from Apple.
I hope I can help.
Regards

Captivate 4 dossier localisation

D'apres la documentation le dossier localisation devrais etre la :
Localisation de la barre de lecture Flash
L’anglais est la langue par défaut des barres de lecture Flash. Adobe Captivate installe également des barres de lecture Flash traduites en français, en allemand, en italien, en espagnol et en japonais. Ces barres de lectures Flash sont stockées dans le dossier :\Program Files\Adobe\Adobe Captivate 4\Gallery\PlaybackControls\SwfBars\Localisation\.
nous utilison la version francais de captivate et le dossier n'est pas la
nous desiron faire un prijet ou les menu sont en anglais il semble que
Lorsque vous copiez l’une de ces barres de lecture Flash dans le dossier C:\Program Files\Adobe\Adobe Captivate 4\Gallery\PlaybackControls\SwfBars\, les versions localisées apparaissent dans le menu déroulant Barre de lecture de la boîte de dialogue Editeur d’habillage. Les infobulles de ces barres de lecture s’affichent dans la langue sélectionnée.
Vous pouvez également ajouter une nouvelle langue si celle que vous désirez n’est pas disponible. Le fichier de barres de lectures SWF par défaut est stocké dans le dossier C:\Program Files\Adobe\Adobe Captivate 4\Templates\PlaybackFLA.
mais ce la ne fonctionne pas
merci de m'indiquer comment faire
merci

"Cela ne fonctionne pas"
C'est à dire ? Un message d'erreur ou juste rien ne se passe ?

How to remove a virus that is reported to be in the text animation files of Captivate 8

The virus protection program ClamAV is reporting a virus Swf.Exploit.CVE_2014_0564-2 exploit. in several of the Captivate program files that are located in the programs/Adobe folder (some of the text animations swf files, interaction files, and widget files- there are several text animation files that are not infected). How can I remove this virus. I found out in other forums that many other people experience the same issue. But I could not find a resolution yet.
The scan reported that the following files were infected:
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blade.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blue_Aura.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blurrywave.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Cascade_Dive.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Catapult.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Cloning.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\DePlume.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Elliptical.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fade_In.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Feather.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fillin_Blanks.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flashlight.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flight.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flowright.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fly_Away.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fog_Lifted.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Futbol.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Giftwrap.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Green_Globe.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Gridright.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Hori_Scan.swf: swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\illusion.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Leading_Star.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Light_Passage.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Matador.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Mini_Starburst.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Modflare.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Multi_Wake.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Ornaments.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Paradigm.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Passby.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pastel_Prism.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pivot.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Prismflow.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pythagorean.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Raindrops.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Red_Hot_Skew.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Reflect.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Rotate_Left.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Shufflecards.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sidestep.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Slant_Slide_Blinds.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sliced.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sliding.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Slidingblinds.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Spindle.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Spintop.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Square_Roll.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Starburst.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Stuff_It.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Swingstack.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Take_Two.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Topsy_Turvy.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Tossup.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trailing_Light.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Transition.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trans_Pivot.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trickle_In.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Turnabout.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twinkle.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twinkle_Trail.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twirl_flip.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Typing Text With Sound.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Typing Text.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Wake.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Waltz.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Waveripple.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Whimsy.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Windblown.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Windmill.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Wizard.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Zoomout.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\Digital Timer.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\hangman.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\hourglass.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\memoryGame.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\emailIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\pocastIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\print.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\videoIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\volumeControl.swf: Swf.Exploit.CVE_2014_0564-2 FOUND

Here is an update on this issue. Maybe it will help someone else. After many months of working with Adobe support, they finally helped me to remove all viruses from my computer. This included Adobe Captivate cleaning up their Captivate 8 code and removing the Swf.Exploit.CVE_2014_0564-2 virus from their Captivate program files. As my research showed, the danger with this virus is that it seems to be dormant until a visit to a website that activates it and then it can destroy all your data (that terrified me when I read that and I made sure I had lots of backups in the Cloud). I got lucky and it did not get activated.
As it turns out, it's not only the text animation files but also the widget animation files. Following is the final correspondence with Adobe. I hope the links work too.
These are the fixed program files that Adobe uploaded for me to access https://www.dropbox.com/sh/cyelu2yvkc0f521/AADRYR3X0n3nM7lmIUNMQokWa?dl=0. However, do not use the "text animations folder", there was a little bug left and they sent me a replacement for the text animations here https://www.dropbox.com/sh/ymen27rrba75mc2/AABwsQjCmxdQHvkSx5Kjybo_a?dl=0
These are the steps they had me take and it worked for me.
Download and extract the SWF Animations from the TextAnimations folder
Take a back-up of the old animations which are located at “<Captivate Installation Dir>\Gallery\TextAnimations\” and “<Captivate Installation Dir>\Gallery\Widgets\”
Replace the existing animations with the new ones in the same folder
Open your Captivate project and delete all the old animations which were inserted, and then close Captivate.
Even though the animations have been deleted, Captivate still holds them as internal resources. Hence, the following tool must be run :
Download and extract the files in the CCFix folder(Win 32-bit or Win 64-bit)
Place AdobeCaptivateFix.exe, CleanResources.bat and CPProjectsNSlides.dll in the Installation folder of Captivate 8.1
Run CleanResources.bat
Captivate opens in a special mode, where you get a file browser.
Choose the files to be fixed and proceed. The fixed cptx files will be placed in the same location as the original. A “_fixed” suffix is added to the new cptx.
Captivate automatically exits after this.Your file is now fixed.
Now open the fixed project and replace all the deleted text animations with the new ones.
I scanned my computer with ClamWin again and it still found the virus. This time it was in the Captivate Cache. Maybe it was from fixing the old files. I deleted all Captivate Cache files and I no longer got a positive Swf.Exploit.CVE_2014_0564-2 found report from ClamWin. YIPPPIEEEEE!
It took almost 200 hours of effort to repair infected files. What I don't understand is how Adobe can have a virus in their Captivate program files and then make us fix the infected files manually. I have asked them to write a program to fix infected files (how hard can that be to automate the steps they gave me?). I never got a response. That seems really sad.

Captivate 4 - Advanced Actions - Pause/Play buttons

Hi - So I have created a 2 buttons - a pause and play - so my users can pause/play my captivate video (audio and actual slide). I have created my 2 variables for the buttons and I have created my advanced action. I'm assigning my pause to 'rdcmndPause', hide pause, show play. And I'm assigning play to 'rdcmndResume', hide play, show pause. It's not working. The pause/play buttons appear and disappear like they should - but my project isn't pausing or playing. Any thoughts?

You can create and use Widgets for Adobe Captivate 4 in AS2 as well Mike.
If you go to your Captivate Installation directory and find the "Gallery" folder and "Widgets" then you should be able to find some AS2 Widget Source files. Take a look at the "Flash Button" widget. This is a relatively simple widget and you can basically just use the code framework to make your own button widget.
If your end users have low-end systems then it's probably safer to stay with AS2 and publish towards Flash Player 8.
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.

C7 breaks down after choosing the resolution for a new project

Hello Community,
finally I succeeded in installing C7 on my MacBook Pro with Mavericks 10.9. But it breaks down every time after I choose the resolution for my project. The beachball appears for one second and then C7 breaks down.
On the same MacBook I can open C7 on another account. But I want to use C7 on my account.
Has anybody expereienced the same problems?
Has anybody a solution for my problem?
Cheers,
Tom

Hi there,
can you please try deleting preferences by using the "CleanPreferencesMac" present in the Captivate installation location/Ultils folder, relaunch Captivate and see it resolves the issue or not.
Thanks,
Nimmy Sukumaran.

Pause Sound not working correctly

Hi guys,
I'm using a version of the pause sound code found on the adobe/help page, but it's not resuming the sound from the pausePoint. I have the pause/play function tied to the stage so that my external swfs pause as well. Here's a clip of my code,
This is the load audio with swf part:
var fl_Loader_5:Loader;
var fl_ToLoad_5:Boolean = true;
var channel:SoundChannel = new SoundChannel();
var snd:Sound = new Sound();
var req_1:URLRequest = new URLRequest("audio/Introduction.mp3");
introductionButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_5);
function fl_ClickToLoadUnloadSWF_5(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader_5 = new Loader();
fl_Loader_5.load(new URLRequest("captivate/Introduction.swf"));
parent.addChild(fl_Loader_5);
fl_Loader_5.x = 100;
fl_Loader_5.y = -288;
snd.load(req_1);
channel = snd.play();
fl_Loader_6.unloadAndStop();
fl_Loader_7.unloadAndStop();
fl_Loader_8.unloadAndStop();
fl_Loader_9.unloadAndStop();
fl_Loader_10.unloadAndStop();
introductionButton.removeEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_5);
This is the stage pause and audio pause part:
flash.system.Security.allowDomain("*");
ExternalInterface.marshallExceptions = true;
var originalFrameRate:uint = stage.frameRate;
var standbyFrameRate:uint = 0;
function toggleAllClips(doAnim, mainMC) {
if ( parent is MovieClip){
if (doAnim) {
parent.stage.frameRate = originalFrameRate;
channel = snd.play(pausePosition);
} else {
var pausePosition:int = channel.position;
channel.stop();
parent.stage.frameRate = standbyFrameRate;
for (var i = 0; i<mainMC.numChildren; i++) {
   toggleAllClips(doAnim, mainMC.getChildAt(i));
How do I better target the pausePoint? Do I need an equation or should I reposition the code?
Also, the first time the stage resumes and the audio restarts from the beggining, it doesn't stop on the next pause and then a second audio track comes in on the following resume, on and on. What gives?

FOUND IT!!! A co-worker and I set down with your new code and brainstormed and it came down to adding another instane of the "currentSound = null;" Here's that section of the code adjusted :
var originalFrameRate:uint = stage.frameRate;
var standbyFrameRate:uint = 0;
var pausePosition:int;
function toggleSound(b:Boolean):void{
if(b){
channel = currentSound.play(pausePosition);
pausePosition = 0;
} else {
pausePosition = channel.position;
channel.stop();
function toggleAllClips(doAnim, mainMC) {
if (parent is MovieClip){
if (doAnim) {
parent.stage.frameRate = originalFrameRate;
channel = currentSound.play(pausePosition);
pausePosition = 0;
currentSound = null;
} else {
pausePosition = channel.position;
channel.stop();
parent.stage.frameRate = standbyFrameRate;
for (var i = 0; i<MovieClip.(parent.parent.parent.mainMC).numChildren; i++) {
   toggleAllClips(doAnim, parent.getChildAt(i));
I had assumed that nulling out any of the references to the original snd_1 would kill all the audio, but it didn't, it just stopped the duplicate. Here's all of my code in case anyone has the same issue:
Header 1
import flash.display.Loader;
import flash.display.MovieClip;
import flash.utils.setTimeout;
import com.adobe.captivate.flash.rdSound;
import com.adobe.captivate.events.*;
import flash.display.Sprite;
import flash.media.Sound;
import flash.media.SoundChannel;
import flash.net.URLLoader;
import flash.net.URLRequest;
stop();
var fl_Loader:Loader = new Loader();
var fl_ToLoad:Boolean = true;
parent.addChild(fl_Loader);
fl_Loader.x = 100;
fl_Loader.y = -288;
var channel:SoundChannel = new SoundChannel();
var snd_1:Sound = new Sound();
var snd_2:Sound = new Sound();
var snd_3:Sound = new Sound();
var snd_4:Sound = new Sound();
var snd_5:Sound = new Sound();
var snd_6:Sound = new Sound();
var currentSound:Sound;
//SoundMixer.stopAll();
/*var req_1:URLRequest = new URLRequest("audio/Introduction.mp3");
var req_2:URLRequest = new URLRequest("audio/Safety.mp3");
var req_3:URLRequest = new URLRequest("audio/Compartments.mp3");
var req_4:URLRequest = new URLRequest("audio/Dual.mp3");
var req_5:URLRequest = new URLRequest("audio/Switch.mp3");
var req_6:URLRequest = new URLRequest("audio/Installation.mp3");*/
//channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
function soundCompleteF(e:Event):void{
currentSound = null;
SoundMixer.stopAll();
introductionButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_5);
function fl_ClickToLoadUnloadSWF_5(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Introduction.swf"));
snd_1.load(new URLRequest("audio/Introduction.mp3"));
//channel = snd_1.play();
//currentSound = snd_1;
//snd_2.close();
//snd_3.close();
//snd_4.close();
//snd_5.close();
//snd_6.close();
if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_1.play();
//snd_1.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_1;
    snd_2.close();
    snd_3.close();
    snd_4.close();
    snd_5.close();
    snd_6.close();
    introductionButton.removeEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_5);
safetyButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_6);
function fl_ClickToLoadUnloadSWF_6(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Safety Considerations.swf"));
snd_2.load(new URLRequest("audio/Safety.mp3"));
    channel = snd_2.play();
    currentSound = snd_2;
   if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_2.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_2;
    snd_1.close();
    snd_3.close();
    snd_4.close();
    snd_5.close();
    snd_6.close();
compartmentsButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_7);
function fl_ClickToLoadUnloadSWF_7(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Compartments.swf"));
snd_3.load(new URLRequest("audio/Compartments.mp3"));
    channel = snd_3.play();
    currentSound = snd_3;
   if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_3.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_3;
    snd_1.close();
    snd_2.close();
    snd_4.close();
    snd_5.close();
    snd_6.close();
dualButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_8);
function fl_ClickToLoadUnloadSWF_8(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Dual Control Mechanism.swf"));
snd_4.load(new URLRequest("audio/Dual.mp3"));
    channel = snd_4.play();
    currentSound = snd_4;
   if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_4.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_4;
    snd_1.close();
    snd_2.close();
    snd_3.close();
    snd_5.close();
    snd_6.close();
switchButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_9);
function fl_ClickToLoadUnloadSWF_9(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Switch Machine Operation.swf"));
snd_5.load(new URLRequest("audio/Switch.mp3"));
    channel = snd_5.play();
    currentSound = snd_5;
   if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_5.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_5;
    snd_1.close();
    snd_2.close();
    snd_3.close();
    snd_4.close();
    snd_6.close();
installButton.addEventListener(MouseEvent.CLICK, fl_ClickToLoadUnloadSWF_10);
function fl_ClickToLoadUnloadSWF_10(event:MouseEvent):void
SoundMixer.stopAll();
fl_Loader.load(new URLRequest("captivate/Installation and Adjustments.swf"));
snd_6.load(new URLRequest("audio/Installation.mp3"));
    channel = snd_6.play();
    currentSound = snd_6;
   if(channel.hasEventListener(Event.SOUND_COMPLETE)){
channel.removeEventListener(Event.SOUND_COMPLETE,soundCompleteF);
channel=null;
channel = snd_6.play();
channel.addEventListener(Event.SOUND_COMPLETE,soundCompleteF);
    currentSound = snd_6;
    snd_1.close();
    snd_2.close();
    snd_3.close();
    snd_4.close();
    snd_5.close();
// This is a more "safe than sorry" setting, since multiple domains
// have entry into my site. Can be removed or hardcoded if you feel
// secure or insecure, as you see fit.
flash.system.Security.allowDomain("*");
// Throw any errors around to make sure somebody actually gets them.
ExternalInterface.marshallExceptions = true;
// This is not the most ideal way to toggle animations on and off, but
// it's thorough, generic, and simple. Iterate all movieclips within
// clip, shutting them down each in turn. A better, but much more tedious
// method would be to target specific clips using dotpath notation, telling
// each in turn to turn off or on depending on what we need.
// BUT this is just a demo, and what we're really interested in is the
// event-handling mechanism that actually calls this routine, and not the
// routine itself.
var originalFrameRate:uint = stage.frameRate;
var standbyFrameRate:uint = 0;
var pausePosition:int;
function toggleSound(b:Boolean):void{
if(b){
channel = currentSound.play(pausePosition);
pausePosition = 0;
} else {
pausePosition = channel.position;
channel.stop();
function toggleAllClips(doAnim, mainMC) {
if (parent is MovieClip){
if (doAnim) {
parent.stage.frameRate = originalFrameRate;
channel = currentSound.play(pausePosition);
pausePosition = 0;
currentSound = null;
} else {
pausePosition = channel.position;
channel.stop();
//SoundMixer.stopAll();
//currentSound = null;
parent.stage.frameRate = standbyFrameRate;
for (var i = 0; i<MovieClip.(parent.parent.parent.mainMC).numChildren; i++) {
   toggleAllClips(doAnim, parent.getChildAt(i));
   //toggleSound(true);
/*function toggleSoundPause(currentSound, mainMC) {
if(currentSound){
if(pausePosition == 0){
currentSound.play(pausePosition);
pausePosition = 0;
} else {
pausePosition = channel.position;
channel.stop();
function animOn(e:*=null) {
toggleAllClips(true, parent.getChildByName("mainMC"));
toggleSound(true);
function animOff(e:*=null) {
toggleAllClips(false, parent.getChildByName("mainMC"));
toggleSound(false);
function injectPrep(e:*=null) {
try {
ExternalInterface.addCallback("jsanimOn", animOn);
ExternalInterface.addCallback("jsanimOff", animOff);
} catch (e) {
trace(e);
function injectListeners(e:*=null) {
try {
// Object/Embed ID of this movie needs to be inserted into the
// JavaScript before we actually wrap and send it to the browser:
var jsfix=js.toString().replace(/xxx/g, ExternalInterface.objectID);
ExternalInterface.call(jsfix);
} catch (e) {
trace(e);
// Using timeouts ensures the movie is actually done loading before
// these fire, helping compatibility for a few browser versions.
setTimeout(injectPrep,0);
setTimeout(injectListeners,100);
JAVASCRIPTS
JavaScript needs to be wrapped in a tag, a cdata, and a closure
function in order to be wrapped up and sent to the browser.
Note that an ActionScript function will replace all instances
of "xxx" with the actual ID used for this SWF.
We're battling some major bugs and crossbrowser idiosyncrasies
here:
1) In Internet Explorer the 'onblur' event is implemented
    incorrectly (as opposed to Firefox/Mozilla browsers). It is
    wrongly fired when focus is switched between HTML elements
    *inside* a window. As a result, we have to use onfocusout
    instead of onblur, and keep track of which element is active.
    If we focusout and the active element is not the previous
    active element, then we haven't actually "blurred" and dont
    want to trigger Flash.
2) Firefox has problems interpreting both getElementById and
    document["swf"] when dealing with "twicebaked" object/embeds.
    Adobe's method of finding the swf fails to address the fact
    that document["swf"] sometimes returns an array in this
    situation rather than an object ref, and getElementById
    sometimes confuses name and id.
3) When a window is created in Firefox, it doesn't actually have
    "focus" (event though it appears to) and therefore won't "blur"
    unless you actually click in it first, i.e if you open up a
    window, then immediately send it to the background, it never
    gets the command to halt the flash. So we have to explicitly
    focus the blasted thing to get it to work properly.
4) Because of irregularities caused by Ajax, the way browsers shut
    down, and other factors, there's a good chance our swf won't
    be there when a blur (or focusout) event occurs. Therefore we
    need an explicit check within the event handler itself.
5) Finally, we want to wrap everything inside a wrapper-closure
    function, to keep everything safe from being stepped on. Lucky
    us, we have to do this anyways to get everything to fit inside
    a single ExternalInterface.call event.
var js:XML = <script><![CDATA[
( function() {
var active_element; // tracker for ie fix;
var bIsMSIE = false;
// Modified version of Adobe's code resolves a bug in FF:
function getSWF(movieName) {
    if (navigator.appName.indexOf("Microsoft") != -1) {
      return window[movieName];
    } else {
      // Resolves a bug in FF where an array is sometimes returned instead of a
      // single object when using a nested Object/Embed.
      if(document[movieName].length != undefined){
        return document[movieName][1];
      return document[movieName];
// Need to check for swf each time we try this because the swf may actually be gone
// because of ajax or a window closure event. Prevents error dialog from popping up.
// Future release should check for this condition and then remove the calling event
// so it doesn't keep triggering.
function animOff(){
    if (bIsMSIE && (active_element != document.activeElement)) {
      active_element = document.activeElement;
    } else {
      var logoThang = getSWF("xxx");
      if(logoThang){logoThang.jsanimOff();}
function animOn(){
    if (bIsMSIE && (active_element != document.activeElement)) {
      active_element = document.activeElement;
    } else {
      var logoThang = getSWF("xxx");
      if(logoThang){logoThang.jsanimOn();}
// Add the listeners. Hear ye, here ye.
if (typeof window.addEventListener !== "undefined") {
    // Firefox, Mozilla, et al.
    window.addEventListener("blur", animOff, false);
    window.addEventListener("focus", animOn, false);
} else if (typeof window.attachEvent !== "undefined") {
    // Internet Explorer
    bIsMSIE = true;
    window.attachEvent("onfocus", animOn);
// Another bug: window.onblur ALWAYS fires in IE, so
// we have to keep track of what we're clicking using
// another method:
active_element = document.activeElement;
document.attachEvent("onfocusout", animOff);
// Necessary to trigger toggling in FF if the page hasn't actually been clicked in and the page
// is sent to the background. Can be commented out if necessary, e.g. if you don't want the page
// popping to the top or want focus to remain somewhere else like a form field.
// window.focus();
]]></script>;
Thanks you SOOO MUCH for your help. There is no way I could have done this alone and now I have a better understanding about referencing vars.
Thanks,
Elena

Lost licensing info

Howdy,
I have 5 users with Adobe Captivate installs (all are Captivate v. 4) who need to upgrade to
v. 5.
Some may be the trial version, but most are probably official licensed installs.
Seems the previous regime's record keeping abilities was not so good, as I cannot
locate any record of the software being purchased, the license key, or the
actual install disc.
Is there a way to determine if the current install is the trial version? I'm guessing
they do not have the trial as I'm pretty sure they've had it installed for more than
30 days, but should make sure.
If they have the official licensed version, is there a way to dig up the license/product key?
Sorry for the most likely dumb questions. Of course this had to be dealt with yesterday so
I'm under a time crunch and grasping at any/all straws
Thanks!
Jim

Hello,
Normally you can find it on the Adobe site. Check this link:
Customer support portal
You'll have to log in with Adobe ID ? Perhaps that is a problem? If the link doesn"t work, search the site for the support portal.
Lilybiri

Captivate 3 Installer

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