Captivate 3 Not Publishing

I know there are many threads on this topic, but I've tried almost every solution that I've seen, and none seem to work. I have a small project (15 slides) with no audio, not even 3,000 KBs. Sometimes it will publish, but with certain projects, Captivate seems to get stuck publishing at the "Writing Tags to stream to SWF" stage.
Things I've tried:
- I thought the problem could have been due to a Flash 10 update, so I uninstalled Flash 10 and reinstalled Flash 9. That didn't work, so I repeated the process with Flash 7 and 8. Nothing.
- I have rebooted the computer 5 different times. (Mainly due to Flash installs and uninstalls.) Doesn't seem to make a difference.
- I removed all unused items.
- I did a Save As.
- I tried publishing to a different location in order to not make the final name as long (ie, my Desktop)
- I am not publishing to a networked location.
- I removed compression. I removed advanced compression, compress compiled SWF file, and Compress Full Motion Recording file. (I tried publishing will all removed, just one removed, two of the three removed, etc. Nothing helped.)
- I cleaned out my temporary internet files and cookies.
- I defragmented my computer.
Nothing has made any difference. Does anyone have any ideas of anything else I could possibly try? I'm at the end of my rope here.
If you have any ideas I would greatly appreciate it! Thank you so much in advance.
Carol

Thank you for the help Erik. Unfortunately, I tried both of these to no avail. It seems to get stuck at the "Writing SWF Tags to Stream" part.
What's even more weird is that I can publish other files, but some I can't. (I work with a lot of different projects). I guess it could possibly be something that's in the file, but I'm not sure what since the only thing that's in there are the background images. Since it's still occurring when I copied the slides from the previous file and I'm still having the same problems, this is the avenue I'm pursuing next, but there doesn't seem to be anything else in there!
If anyone has any other ideas, I'm absolutely open to it! Thanks again!

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Adobe Captivate not publishing results

Hi,
We appear to be having a problem with Captivate where it's not publishing results to a network drive.
We have applied the fix as details below:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
3rd tab along, click 'Always Allow'
Add
T:\
\\my-network-path\tdrive\
I have tried this however its not publishing results.
Does anyone have any ideas on why this would not be working?
Thanks

The Flash Global Security settings govern whether or not content on a LAN or remote drive will play properly for the user that adds this location to their trusted settings. However, it doesn't necessarily give you PERMISSION TO UPLOAD published content to that location.
If you're having difficulty getting Captivate content published TO the location (as opposed to playing it from there) then you need to investigate whether or not you have write permissions for that folder. This is network administration thing, not usually connected to Flash security. It could also be that there is some restriction built into your IT network that will only allow certain filetypes to be uploaded.
Bottom line is that you may need to check with your IT dudes.

Captivate not publishing mpeg-4 video's or uploading to youtube

Hi,
Got a really annoying problem with Captivate 5.5, it's the trial version and until this I was intending to buy the product. But I've just spent a day producing a video with it, the project comes to 1.8Gb so it's not small.
Anyway, it all works fine, until I click on File > Publish > Select MP4 Video(*.mp4) > Select the Apple iPhone 4/ Apple iPod Preset and click on Publish.
The software launches does it's pop-up dialoge thing and Adobe Captivate Video Publisher appears with a second progress box saying "Generating Video..." the progress bar sat at 0% while I went away and watched a 2 hour movie. All it says under the progress bar is "Initializing..." and it does bugger all else. I've rebooted the PC, and tried several times with absolutely no sucess.
The project exports as a SWF and EXE file just fine. But the process balls up when exporting a .MP4 file. I've even tried different formats. But as far as I can tell the sodding thing isn't even starting the encode.
The software is running in administrator mode, and exporting to a file location that isn't protected by UAC so there's no reason for it I've even disabled my virus software just in case that was lagging the system down. But nothing I do seems to make the damndest bit of difference.
Can someone offer any advice. I'm not spending hundreds of pounds on software that can't even export to MP4, not when Camtasia does it just fine.
(System spec, Windows 64, 4Gb RAM, 3.0 Dual core, nVidia 8800GTS 320Mb)

No it's not dragging it's feet. I can deal with dragging feet. If I had to leave my system rendering for a day, so be it. I spend more time then that rendering CGI graphics. It's not "dragging it's feet" it's not even getting up out of the sofa. It can't be arsed. Error reporting? Not for Adobe! None of that peasky information for users from them! No, lets just leave them sitting there waiting while it "initializes" that's real helpful. Sitting there with a 0% bar. No helpful information like "whow dude your project is MASSIVE, this will take a while." no handy progress bar showing how the initialization is going. No no, none of that for Adobe. That would be too helpful. Obviously they're going to charge you so much money for the single most unprofessional peace of tat I've ever had the misfortune to use.
P.S. I chopped up the project, into no more than 15 minute segments. It managed to render out the first 4, how it's doing exactly the damn same thing for section 5. Apparently 15 minutes of real world tutorial too much to expect as well.
P.S.S. It's hundreds of megabytes isn't a problem in this day and age. I can download a 500Mb file in what? Half an hour? Perhaps 2 for slower users. Hell I download games from Direct2Drive totalling 8.7Gb takes a coulpe of days, but there's no problem doing it. As for users without broadband, DVD's hold 4.7Gb, couple of those isn'g a problem. I've got other solutions that will stick 5 - 7 hours of HD interactive content onto a single DVD without a problem. The only real world bandwidth colleges really have to use is whatever it takes to report the examination statistic and answers at the end of the session. I don't think a PC is sold these days with less than 80Gb, and single issue network deployment solutions aren't a problem.
It's not like their streaming system is worth damn, if you're worried about users running off with your materials. There's no effective DRM solution built into captivate so nothing stopping users capturing the stream and re-hosting it. Not low bandwidth sales pitch they've got you on is totally insane. I can't see any way in which this product can justify it's price tag. I can only imagine there's educational material out there that's so bad it's making users wonder why they pay for the course in the first place.
Sod it, I'll program the thing in C++ that'll shave off a few gigabytes given the bloated shite Captivate generates. 1.8 is a sodding joke. I can encode 2.5 hour movies at just over 1.2gb in freaking 720p HD. This thing can't even manage 50 minutes of full motion content, and 40 minutes of still images with mpeg-3 compressed audio inserted into the slide. 1.8 Gb for 50 minutes FMV?
/end rant

Projects first created in Windows are now not publishing correctly from a Mac

I've been using the Windows version of Captivate for months without issues, putting together a large number of HTML5 courses, non-responsive. Lots of custom javascript via the 'Execute JavaScript' action for smartshapes, etc.
I just purchased a new Macbook Pro and then purchased a subscription license for Captivate. Now my cptx files that were working fine when opened and published from Windows Cp are very not publishing correctly - the javascript does not execute, etc. Everything *appears* fine within Captivate but I get issues upon preview/publish.
Thank goodness I have the 30 days to cancel the subscription and get a refund...but before I do that - has anyone else tried switching to a Mac and run into problems with Captivate projects?
Both machines have 8.01 installed. The only thing I can think of is, after installing 8.0 via the subscription download, I then did the 'Check for updates' and it went and downloaded and installed the 8.01 update. When I did this on Windows I followed the directions on a blog post somewhere (sorry - I forget the name!) that stressed deleting some directories on the machine first before running the update. I assumed the subscription files would be fixed/patched....

After struggling with this last night I took a look again this morning and narrowed down and corrected the problem. Basically, this is what happened to cause the issue and how I resolved it. Hopefully it helps others in the future.
Steps
Create project in Windows version of Cp (I was using version 8.01).
For my client's requirements, which are quite unique and complex compared to the typical Cp project, custom quiz questions/scoring had to be developed. Since these are HTML5 (non-responsive) courses, and Javascript is the fastest/most efficient way to do this, I used Javascript extensively for quizzes via the 'Execute Javascript' action. So for quiz questions, each answer is simply a smartshape (transparent, with answer text in it) that triggers the 'Execute Javascript' on click. In addition, on many of the quiz slides there are Edge Animate/HTML5 interactions embedded.
Worked fine on windows upon publish. But when I opened on a new Mac and published, when a question answer was clicked nothing would happen.
Turns out the problem seems to be with the text in the Javascript window. I think it somehow gets corrupted, though it looks fine. I had to literally delete the javascript, save it, and then copy it back in. Once I did that, it works.
I've invested too much time in this project so far, so don't want to risk any more major issues popping up like this, so I switched back to Windows and canceled my subscription this morning. Fortunately I have a license from my employer for Windows and will just use that with Boot Camp.

Can preview, not publish

I am using Captivate 4 on Windows XP. I have several cp files I am working with. All publish to swf except one. This one file allows me to preview, but not publish. There is no error message generated. I click the "Publish" button, the mouse pointer turns into an hourglass for a few seconds and then nothing happens...have waited 10 minutes without a response.
I have tried:
publishing to swf, exe, avi, etc
turning off compression
importing slides into blank presso
having user on different machine try it
I am at wits end, so any help is appreciated!

Hi there
Are we to assume the Publishing Process failed for the user on the other machine?
Assuming the answer to that is yes, I might surmise that the only real option left is to create a new blank project sized identical to the first. Then copy the slides from the errant project to the fresh one and publish from the fresh project.
You should also report this as a bug to Adobe.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Adobe Captivate Help | Publish projects as HTML5 files

This question was posted in response to the following article: http://helpx.adobe.com/captivate/using/publish-projects-html5-files.html

I opened a captivate project and published as HTML5. It worked in a browser on the desktop. then I tried it on an iPad. That also worked. Then I tried it on an iPhone. that worked, but the document was far too large for the iphone to display. I was curious as to whether or not the "scale html content" check box would make a difference for iphone, so I tried it. It did fix that problem, but, as expected, it broke the animations. Now when I try to publish to HTML5 it creates a sort-of hybrid, where the document is the correct dimensions in a browser on the desktop, but it is forced into smaller dimensions on the iPad, and no where do the animations work anymore, although the "scale html content" check box is unchecked. I used the Captivate cache clearing button in preferences and cleared my browser cache on the iPad, restarted the computer, etc. To no avail. It seems using the "scale html content" has permanently broken Captivate 7. I am now considering reinstalling it.

5.5 not publishing to MP4

Captivate 5.5 not publishing well to MP4. Works fine in SWF. When we pulish to MP4 the first frame text animations seem to freeze, second frame through the end works fine.

Hi there,
Welcome to Adobe Community.
Is it happening when you check this on a new project?
Have you tried any other text animation?
Try to copy all the slides and paste them onto a new blank project and then publish and see if that helps.
Thanks!

Trouble viewing Captivate 8 published output.

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Teresa

That's what I thought too. I wonder if they are trying to run it right out of Dropbox. I also told them they could right click and open in Internet Explorer if Chrome was problematic.
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Adobe captivate video publisher upload button does nothing

Hi, on 2 different machines, the adobe captivate video publisher upload button does nothing. Add to that support says it's not available when I called in on a trial product. Hmmm if you won't help BEFORE I buy, what will happen after? c'mon... i've purches thousands of dollars worth of adobe software and currently own the creative cloud ...and I get the brushoff like that? Oh and the chat system wasn't working becuase the queue was too full....

lol. Great day. Just not for Adobe! . Worked fine on my older imac 27", but not my 2 new machines at work... macbook air and pc with a lowly 24gb ram... go figure.

Captivate 3 Published file won't execute JavaScript

Pulbished Captivate 3 course. Final screen has an exit button with the following script: ab_SetScoreStatus(100,'completed');ab_CloseWindow(); When I post the course to our LMS it uploads fine, but when I try and run the course I get an error when I click on the Exit button and it doesn't do anything. I had someone try the same thing on their computer and it works fine for them so I'm thinking it's something with my settings. This used to work for me but then I got a new computer so not sure if the settings (IE, Flash or ????) are different or what. I'm running Flash 10, and IE 8. Any help would be greatly appreciated. Thank you.

Good morning Rick, and thank you for trying to help.
Sheri Delaney
From: Captiv8r [email protected]
Sent: Wednesday, February 16, 2011 3:59 PM
To: Delaney, Sheri
Subject: Captivate 3 Published file won't execute JavaScript
Welcome to our community
See if the following links help.
http://forums.adobe.com/thread/473021#5
http://forums.adobe.com/thread/473021#10
Cheers... Rick
http://www.robowizard.com/pc.gif
Helpful and Handy Links
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
http://www.ShowMeSolutions.biz
http://sorcererstone.wordpress.com/
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Captivate 6 publish to mp4 has lines & choppy screens on some slides?

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Hello-
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Nathan

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I am answering my own question! A friend tipped me off — your hosting company may offer password protection. That was the case for me. I went into the site settings and was able to set up a password for the entire site or only certain directories. I hope this helps someone!

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