Captivate 3 Not Reporting Scores to TEDS LMS

Hello Everyone,
Thanks for taking a moment to read through this.
I'm trying to build a course in Cap-3, using the TEDS LMS (SCORM 1.2).
The course runs fine, but is not sending the scores to our LMS. I'm not the *most* techincal of folks, but I want to exhaust my troubleshooting first.
Here's what I've tried.
First:
Screen shot of the repeated failures (quiz is a generic 2 question quiz):
It's a little hard to see, basically it shows my three quiz results with "Failed" after each.
Each time I took the quiz, I passed with 100%. I set the pass threshold to 80.
Here are the steps I've taken so far:
http://forums.adobe.com/message/122880#122880
Attempted steps in PDF, adjusting HTML to increase SCORM API load time
Adjusted HTML to comment out one line
Added a blank button slide
http://forums.adobe.com/message/751946#751946
Attempted to change quiz information to the following:
-Complete/Incomplete
-Quiz Results Only
-Score
-Report Score (And Report Score and Interactions)
Same Forum:
Added a button on a new slide that executed LMSFinish() javascript.
All tests result in a failed result.
I know there's a lot of other technical tests I can run, but basically my only options right now are to modify things in Captivate and upload new tests to TEDS FTP.
If you feel I've exhausted all my options, I understand!
Thanks for your assistance.
Paul Trively

I've not lookede through the previous thread, but you've done variations on the settings?
You have tried Pass/Fail instead of Complete/Incomplete? Generally, if you want a score to show, you need to use Pass/Fail. That's not always true, but a score is generally not associated with Complete/Incomplete in SCORM 1.2 (in my understanding).
Have you tried the lesson through any test suite outside the LMS itself? That'd be my next step. The ADL Test Suite is the 'offical' tool for such testing but isn't very user friendly. Otherwise I'd suggest Rustici's Test Track
http://www.scorm.com/scorm-solved/test-track/
or the Reload Editor (which I've not used and am not 100% sure is for SCORM validation)
http://www.reload.ac.uk
Run the lesson through some SCORM tester and see if the values passed are what you expect. If not, change the settings, publish, and test again. A lot more efficient, hopefully, than going through the LMS itself and allows you to possibly determine an LMS issue over a lesson issue.
HTH
Erik

Similar Messages

Captivate 6 not reporting quiz correctly to LMS

I am using Captivate 6 and SumTotal as the LMS.
When I complete a quiz with 10% or less it doesn't show the results in the LMS. Scores above 10% are recorded correctly.
I really can't fathem what the problem may be. I have not seen this problem with Captivates 4 or 5.
Has anyone else encountered this, and what was your resolution?
Thanks,
Frank

I am using Captivate 6 and SumTotal as the LMS.
When I complete a quiz with 10% or less it doesn't show the results in the LMS. Scores above 10% are recorded correctly.
I really can't fathem what the problem may be. I have not seen this problem with Captivates 4 or 5.
Has anyone else encountered this, and what was your resolution?
Thanks,
Frank

Captivate 5 not Reporting Quiz scores correctly in LMS

Our organization is transitioning to Captivate 5 from Captivate 4. We are using SumTotal as our LMS. I took a CP4 project and converted to CP5, then uploaded it as a test. The results were dismaying.
Captivate 5 Scorm 1.2 apprears to send scores to the LMS instead of scaled scores. For example; If you have 20 questions the scaled score should always be 0 to 100.
In the example I converted from Captivate 4, I have 15 quiz questions. In my first try I scored 60% on the Quiz. Captivate reported to the LMS a percentage complete of 0 and a score of 90%. In my second attempt I scored 80% (which is required for passing from within the Quiz setup) and Captivate reported to the LMS 100% complete and a score of 100%.
I repeat, all worked fine with the same course published as Captivate 4.
I work for a very large multinational company. This is a killer for us if we want to go forward with Captive 5. In fact, I have just spent a lot of money upgrading everyone in my department - money wasted if we can't use the output with our LMS.
Does anyone have any ideas, and is there a way to get to someone at Adobe if this forum is unable to provide answers?
Sorry to sound panicked, but I guess I am.
Frank

Hi all
You're absolutely right. Adobe silence is extremely unsatisfactory and unprofessional. Below are the email correspondences. Does anyone know who are the President or the CEO and the email address? I think it’s about time to find out why from the top man himself.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Tuesday, 21 September, 2010 12:00 AM
To: '[email protected]'
Subject: FW: Quizzing related forum posts?????
Importance: High
Hi Vish
Please furnish me with your updates immediately.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Sunday, 12 September, 2010 8:18 PM
To: '[email protected]'
Subject: FW: Quizzing related forum posts
Hi Vish
Any updates? My timeline is behind schedule.
Thanks & regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Friday, 10 September, 2010 1:24 AM
To: 'Shivaswamy Viswanath'
Subject: RE: Quizzing related forum posts
Hi Vish
Thanks for following up the issues. Attached, please find the files requested.
Hope it helps.
Best regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Thursday, 9 September, 2010 11:35 AM
To: [email protected]
Subject: RE: Quizzing related forum posts
Hello Flavian,
Can you share the cptx file with us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 10:17 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
Yes, they are all checked.
Please revert soonest.
Thanks... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Wed, 8 Sep 2010 15:48:38 +0530
To: [email protected]<[email protected]>
Subject: RE: Quizzing related forum posts
Hello Flavian,
Looks like the interaction data for the question is not captured. Can you please check whether ‘Report Answer’ option is checked in ‘REPORTING’ accordion of Quiz PI for all question slides? If not, can please enable this option and check it out?
Thanks,
Vish
From: Flavian Lim [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 2:17 PM
To: Shivaswamy Viswanath
Subject: RE: Quizzing related forum posts
Hi Vish
Attached, please find a copy of the student record file as requested.
Thanks & regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Wednesday, 8 September, 2010 2:50 PM
To: [email protected]
Cc: Suresh Jayaraman
Subject: RE: Quizzing related forum posts
Hello Flavian,
Thanks for the reply. Regarding the thread Captivate 5 not Reporting Quiz scores correctly in LMS we would like to investigate further. Can you share those XML files with us? It can be found in Wamp Server, captivate results folder. Can you please zip it and send it to us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Sunday, September 05, 2010 1:31 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
The configuration is exactly as described in the Adobe help. Both the quiz and Wampserver is on the same machine. The rest is as per stated on the forum thread.
By looking at the results of the Cp5 Quiz Results Analyzer, does it make any sense? The statistics doesn't fit in at all.
Appreciate your interest in this issue. Hope we can work towards resolving this issue.
Best regards... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Sun, 5 Sep 2010 11:39:40 +0530
To: [email protected]<[email protected]>
Cc: Suresh Jayaraman<[email protected]>
Subject: Quizzing related forum posts
Hello There,
This is Vish from Adobe Captivate Team at Adobe. I have observed multiple threads from you on the issues you are facing with Quizzing feature. I thought of mailing you to know the issues you are facing so that I could look at them. Can you please mail me those issues and if possible few sample files too?
Thanks,
Vish

Reporting scores to SCORM LMS?

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Is there something else I need to do to a quiz in order to report the score?

Test. Shows that there is a reply. I just can't see it yet.

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Has anyone run into a problem with CAP 2 failing to pass the
cmi.core.score.raw value to an LMS? All other completion info seems
to be going fine and the quiz manager and Advanced interactions
screen look good. AM I missing something?

KB in FL,
Typically, it's because your LMS isn't following the SCORM
standard. You
can try to send the score as "Percent" and see if that helps.
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here's what's *supposed* to happen...
Captivate queries the LMS for what "core" children it
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I could validate this with a debug file I have laying
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http://www.learningconsulting.com/content/macromedia/captivate/Capviate_SCORM_Debug.zip
Run that file through your LMS and send me screen shots of
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Andrew AT LearningConsulting DOT com
If it is what I think it is - Captivate can workaround this
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Regards,
Andrew

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Have you investigated which versions of Flash player your various users were on?
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LMS not reporting complete for slide views

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Past versions of CP have required some sort of scored interaction in order for the lesson to properly report via SCORM to the LMS.
If you have a CP lesson without any scored interactions (no 'reporting'), that may be why completion is being recorded to the LMS.
SO try setting up one scored interaction as you suggest.
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Erik

Custom Quiz with Master Widget not reporting in LMS (Captivate 5.5)

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Bray,
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CP8 reports score not percentage to LMS using SCORM 2004 3rd edition

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Hi Rod,
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This is what my screen looks like, pretty standard I think.
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Captivate3 score transmission to LMS not working in Firefox

We are experiencing a troubling problem with Captivate 3 quiz scores not transmitting to the LMS when using Firefox. The exact same functionality works perfectly in IE. We have narrowed it down to a TIMING problem for how quickly data is passed to the LMS, which differs by browser, and we would like to know if anyone has a solution (other than telling users only to use IE --- not an option).
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I have stripped the lesson down to only 10 interactions (clickables) that are included in the Quiz score. All other objects are set to 0, and not included in the quiz. Advanced Interaction map verifies a clean slate.
Quiz Reporting is set to:
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SCORM version 1.2
80% = passing grade
Report Pass or Fail = Status as defined by report data
Report Data = Quiz Results Only
Report Score to LMS = Percent
Reporting Level = Report Score (I'm not reporting or tracking interactions)
Our LMS is Pathlore.
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Hi Ginnycr,
I'm experiencing the same issue with Captivate 4 and it looks like this problem has been around for quite some time now. Have a look at this link:
http://www.koma-medien.de/elearning/forum/archive/index.php/t-1140.html
at the bottom of the thread someone posts this:
"The slow issue is resolved when I force the g_intAPIType to 0 (into the
<project>.htm file), so it force Captivate to communicate as if it was into IE."
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Captivate 4 Scores and Solo LMS

My initial attemps at publishing a Captivate 4 test module to the Solo LMS using SCORM 1.2 have been unsuccessful. Specifically, the score does NOT update when the module is complete. (In the Solo LMS the module status shows as complete but the score does not update.)
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We're using Solo as well and after speaking with Solo support, at least in our case, the scores are not there because we are not using Solo's site to gernerate the quizzes and tests.
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Steve

Reporting score to LMS Manually

Hello Everyone
I am working on a project where I am creating slides with variables to track
the score, attempts, correct answers, percentage score, etc instead of inbuild quiz functionality.
I didn't use quiz functionality provided by captivate as different questions are of different type with
different scores attached to them.
All is working fine but now I want to report final scores to LMS and want to know how can that
be done on the final slide. How can I post all the variable values like scores achieved, total score,
percentage score, competency status, etc to LMS.
Any help would be appreciated.
Thanks
JagVWS

By default Captivate does not provide any way to report user variable values as SCORM scores. Only interactive objects or quiz question slides can be assigned to report a score or result to the quiz. Since user variables are not interactive, you cannot assign them to report to the quiz.
There is a widget that allows you to set up user variables as slave objects and basically treat them as interactive, but it's the widget that actually reports the score to the quiz ON BEHALF of the variable.
You can find out more about it here:
http://www.infosemantics.com.au/adobe-captivate-widgets/interactive-master
http://www.infosemantics.com.au/interactivemaster/help
Free trial version widgets here:
http://www.infosemantics.com.au/adobe-captivate-widgets/download-free-trial-widgets
Please note that this widget is NOT HTML5 compliant. Only HTM/SWF output is supported.

Captivate 3 Not Reporting Scores to TEDS LMS

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