Captivate 3 Template Caption Cache Issue - Fixed in 4?

Well the title pretty much sums it up. We have learned that regardless of the caption preferences set and saved in a Captivate 3 project template, caption setting are overridden by the last set of caption preferences that were used. For example, I set the correct caption to be adobe green in my template, then saved and closed my template. Next I open a completely new project, use adobe blue for my correct answer caption, save and close that project as a seperate file. From here, if I open up my template and either work straight from it or import any other slides (tried it both ways), the correct answer caption will be adobe blue.
So here is the question, is this fixed in Captivate 4?
Thanks

Hi again
I believe in this case you are simply having a misunderstanding of how templates are intended to work.
What you want may be achieved by using a new feature in Captivate 4 called a Design Template. The fact we see Adobe added Design Templates probably attests to the fact that some users such as yourself found and expressed a desire as you have here. To easily influence content after it has been created.
I'd suggest downloading an evaluation version of Captivate 4 and testing to see if it meets your needs. If so, Bob's your uncle!
Cheers... Rick
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Similar Messages

Adobe Captivate 5 import caption style issue

Hi dear all,
I use captivate 5, and so is my college. We try to make a base template to use and distribute to all that will work with us.
There are issues with setting standards in Captivate 5
Problem no 1
One issue is that all changes made to caption styles are gone after you close and open your project again.
a) Edit
b) Object Style manager
c) Change styles on e.g. default
d) Press button "Apply"
e) when done press button "OK"
d) Save and close
f) Open
d) Enter Object Style manager = all styles are back to factory settings.
Respons to predicted questions:
Yes we tried both opening Captivate 5 as an administrator and as a normal user.
Yes my account on the computer is the admin account
My college got the "Project-all-styles.cps" file I exported by choosing "all styles of all objects" and pressing export
This is done under Object Style Manager.
Problem no 2
My college successfully imports the file "Project-all-styles.cps", by choosing the import function under the Object Style Manager
This results in one [Default Caption Style] that still is with factory settings and a new [Default Caption Style]_1 with my preferences are made.
Problem no 3
The [Default Caption Style] can not be deleted, i want to remove the one called [Default Caption Style] and change name on [Default Caption Style]_1
I want to remove _1
Solution 1
Find a way in Captivate 5 to unlock the "change default lock" that seems to be there
Solution 2
Enter the file that contains the default styles and change manually by typing by hand. I could not find th file for that. It does not seem to be an *.ini file containing that information.
I hope for good answers on these question.
Best Regards // Daniel Perez

Just make it easy
1. Use an understandable language like when defining styles
When opening a *.cps document it looks like this
And that is not good.
function(){return A.apply(null,[this].concat($A(arguments)))}
$ < C a p t i v a t e S t y l e s / > • ‰ ÷ Š ‹  “ Œ D ~ ÷ “  “ Ž “  “  “ e U f  j m n k g l h i 6 [ D e f a u l t R e v i e w A r e a S t y l e ] k m n k g h i ~ k g h i ÿÿÿÿk g h i ÿÿÿÿk m n k g Š h i ^ k m n k m n k m n k g h i k g h i k g ÿ h i k g ï h i k m n k m n k m n k g / h i k g ¶ h i k g · h i k m
n k m n k l ’ “ • ‰ ‘' Š ‹ } “ Œ D | ‘' “  7 “ Ž 7 “  “ • ‰ ë Š ‹ 7 “ Œ
2. Let the user choose within three options, and be able to change choice later.
a. Embed the styles in the project
b. Absolute-link to a folder, network folder or URL (with the URL it is easier to collaborate between individuals and also change styles centrally if needed)
c. Relative-link to a file. (E.g. one homemade folder called styles that always are at the same level as the folder with the projects)
This makes it easier to move entire project to other computers.
3. Have a button that says "default" then the issue of overwriting default is not an issue anymore.
4. Do the same three steps with question pools, motions, and all other features that could be lifted out in their own files. (E.g. skin editor)
I think that it would make this tool a really really really tough competitor to beat.
Just to sell it in a bit more, if e.g. the question pools would be an easy understandable XML then it would be no match to export questions from old systems/PDF's or read in questions in paper form with an OCR and transform them to useful XML's
Best Regards and very hopeful for the future to come
// Daniel Perez

Acrobat Connect Pro LMS 7.5 server cache issue - displaying old content

Our Adobe Acrobat Connect Pro server is showing old Captivate-created content from about 4-6 weeks ago.
I loaded 35+ sets of Captivate 3 (SCORM 1.2, HTML, zipped) content onto our Acrobat Connect Pro LMS about 6 weeks ago.
I converted all training content from Captivate 3.0.1 to 4.0.1, 4 weeks ago by opening each file in Captivate 4 and following prompts to "Save As" new files with different file names.
I reloaded all content 4 weeks ago, and again 2 weeks ago.
I reloaded about half of all content again last week.
End User Acceptance testing performed this week showed that most of the courses are showing old content, ranging from 2-6 weeks old
Attempted fixes and workarounds:
Deleting content entirely and reloaded from scratch - this will not work long term, as we lose usage data each time we reload completely new files.
Contacted Adobe, provided times to track incidents of the issue. We reached Tier 2 - who told us it was our problem and that everything appeared to be working fine from their side.
New workaround - load new content and reattach course to new content. This presents the same long term issue as the first workaround, but enables us to retain older versions of content in the system, should we need to revert or report on it.
Gaining server side access is a bit challenging due to the hosting situation we have, so I am looking (ideally) for a solution that can be performed from the Administrator/Author Frontend. However, I want to learn the real cause of the problem, wherever it might reside, so that it can be properly corrected and avoided in the future. I am calling this a server cache issue, as it seems the server has somewhere retained unwanted old versions of content, preventing current content from being displayed to end users. Viewing content as an end user = see old content. Viewing content from the Content area (Author view) shows the current files, so I know they are on the server and are loading correctly, up to a point.
I am preparing all content for another round of loading/reloading due to other issues and updates, so republishing and reloading all 35+ files into the LMS is unavoidable at this point.
This issue is keeping our LMS from launching to several thousand users across the country, so any suggestions or helpful tips are much appreciated.

I think I have isolated the source of this problem. It's the Pitstop Professional 9 plug in. I un-installed this, and everything opens quicker than greased lightning. I re-installed it and it's back to slowsville.
Unfortunately Pitstop is essential to my workflow.
Until recently I did my pre-press on a Mac G5 with Acrobat Pro 7 and Pitstop 6.5. I never had this problem with slow file opening. But it seems that the delays would occur when I used the plug-in with large complex files.. So it would open files as fast as you'd expect from an elderly machine. But starting to use Pitstop would result in a prolonged period of staring at a spinning beachball.
I wonder is there any way to stop the Pitstop plug-in from initializing until it is used? So the plug-in stays inert until you select the tool from from the menus.

Issues fixed in FM 7.1 release

Adobe FrameMaker 7.1 for English, French and German was released on January 10, 2004. The following is a list of issues fixed in this release.
250374
FDK: FA_Note_PreSetAttrValue notification not sent for new elements. If a client subscribes to FA_Note_PreSetAttrValue events, it will get a notification when one changes an attribute by double clicking it in the Structure view. However, on creation of a new element through the element catalog, if an attribute is set, no notification is sent.
This issue has been resolved.
277554
FDK: F_ApiUnStraddleCells() does not work as expected.
When unstraddling cells through the API, all the cells except the leading cell have no paragraph end marks (they are completely empty). Clicking into such cells takes the text cursor to the location of the table anchor. Inserting a character into the paragraph with the table anchor seems to correct the table.
This issue has been resolved.
310049
FDK: F_ApiImport shows a dialog upon import of SGML entities.
When importing an SGML fragment by reference using F_ApiImport, FrameMaker displays a dialog asking whether the text inset should be updated automatic or manually. This setting should be controlled from import-parameters.
Currently there is no way of creating a client that imports a large number of SGML text-insets without having a user sitting by the keyboard and clicking OK for each imported entity.
This issue has been resolved.
314764
FDK: F_ApiDelete does not work properly on elements inside a TextInset. When you try to delete an element that is part of a TextInset, the whole TextInset is removed.
The work around for this is to unlock the text before calling F_ApiDelete and to lock the text after this call. The calls to unlock and lock the text are given below:
To unlock - F_ApiSetInt(docId, insetId, FP_TiLocked, False);
To lock - F_ApiSetInt(docId, insetId, FP_TiLocked, True);
387821
Microsoft Intellimouse Scroll wheel locks up FrameMaker when it's pressed or scrolled.
This issue has been resolved.
408675
Rotated PDF files do not appear on 24-bit or 32-bit displays.
This issue has been resolved.
463533
Non-unique ID tags cause inconsistent hypertext links due to multiple entries in the HTML export. If there are conflicting IDs in different documents of a book, non-unique ID tags are generated which cause this behavior.
This issue has been resolved.
507486
If you edit the MAKER.INI file by adding the line SplashScreen=Off, in the [Preferences] section, then the Help->About command crashes FrameMaker with Internal Error: 7004, 6048898, 7639747, 0
This issue has been resolved.
529757
(don't include) Marker element gets included and merged in PDF bookmarks with previous heading. In FrameMaker 6.0, the document prints to PDF as expected--the bookmarks in Acrobat PDF contain the Section2/Heading as expected, such as:
Spark Plug Threads
and Lamp Base and Electrical Fixture Threads
In FrameMaker 7.0, the document prints to PDF with the Section2/Heading merged with the Run.head marker element, even though Run.head is in the ''Don't include'' list of elements in the PDF Setup dialog box.
This issue has been resolved.
534856
The value of DPDFOpenBookmarkLevel is ignored when read in a MIF file.
This issue has been resolved.
534865
The values Default, All, and None of the ''Bookmarks expanded through level'' field (in Format > Document >PDF setup) are not retained when a FrameMaker document is saved and opened again.
This issue has been resolved.
535630
Windows Metafile (wmf) graphic (created from Microsoft VISIO 2002) causes "an error occurred while printing" but partially prints.
This issue has been resolved.
537955
ISOdraw CGM graphics and tables on the same page cause CGM stroke lines to be printed in White.
This issue has been resolved.
540408
Inconsistent dialog behavior between FrameMaker 6.0 and FrameMaker 7.0 when opening filename.sgm. Unlike FrameMaker 6.0, FrameMaker 7.0 displays the Unknown Filetype dialog.
This issue has been resolved.
540417
Inconsistent dialog behavior between opening filename.sgm and filename.sgml.
This issue has been resolved.
541912
TaggedPDF:fmpdfreflow plug-in - display of PDF file not good for shaded table cells. When table cells have shading in them, the PDF file does not show all the content of the shaded cells. This happens on Windows only.
This issue has been resolved.
565678
PDF generation on UNIX translates CMYK colors to RGB.
This issue has been resolved.
567784
FP_InsetFile has a value of "BadFileName" when SGML importing misses a graphic data file. If you import an SGML file that would read external graphic files and these data files are missing, then skipping or ignoring them results in "BadFileName" pathname for each object property. This makes FDK API Client not get FP_InsetFile property value for the FO_Inset object.
This issue has been resolved.
569092
FrameMaker7 server can't find default printer when launched as a service.
This issue has been resolved. To suppress the errors during initialization e.g.. No Default printer, invoke FrameMaker with the -silent option.
569969
When the Paragraph Designer is open, you can't switch to open documents using the book window.
This issue has been resolved.
581376
FrameMaker works very slowly or returns an internal error. When processing a document that includes many EPS image files, FrameMaker creates many FRMxxxx.tmp files in the C:\Documents and Settings\Account Name\Local Settings\temp\ folder. The xxxx is a hexadecimal number. Even after quitting FrameMaker, the FRMxxxx.tmp files are NOT deleted, and the same document creates different FRMxxxx.tmp files after being opened again. The template files pile up in the hard disk for the Account/user, until the xxxx reaches ffff, the maximum number for the 4 digits of a hexadecimal number. At or near this time, FrameMaker works very slowly or stops with internal error:7004,6643018,6765315,6712018.
This issue has been resolved.
581522
Imported PDF document with transparencies does not print correctly.
This issue has been resolved.
584633
Internal Error: 7004, 6055410, 7657059, 0 when saving/printing to PDF includes Bookmarks that include index elements. The crash occurs only on Windows. The problem occurs when you attempt File > Print to PDF, when you want to Generate PDF Bookmarks based on structure elements, and have the ''Sectlevel1'' element in the ''Include Elements'' pane, and that particular ''Sectlevel1'' element plus the length of the text in the index marker entries exceeds 256 characters.
This issue has been resolved.
589859
Post installation of Distiller 6.0, .tps file gets retained along with PDF and log file.
This issue has been resolved.
592974
Opening a large XML file in FrameMaker generates error 'Internal Error 7004, 6052770, 0....
When an XML file contained more than 65520(FFF0) children elements, FrameMaker crashed.
This issue has been resolved.
595875
Spell check skips elements, loops around elements, or gets completely stuck.
This issue has been resolved.
597276
The Save as PDF command does not create a PDF file (for certain files) when Generate Tagged PDF is ON
This issue has been resolved.
598056
Group4 fax encoded TIFF files imported in FrameMaker 7.0 don't display nor print--does not occur in previous versions.
This issue has been resolved.
600053
Display/Scrolling performance is very slow with documents having TIFF images imported by copy.
This issue has been resolved.
600497
Scrolling a document in FrameMaker using Page Up/Down button goes to previous/next page respectively. Scrolling a document using Page Up and Page Down button goes to the previous and next page respectively. User would expect to scroll to the previous/next screen instead of going to previous/next page using these buttons, as seen in other Windows applications like MS Word, etc.
This issue has been resolved.
601470
Links being dropped in SVG filter. Import an SVG file by reference (and the imported file has a link to another SVG file). Save this and reopen; the referenced SVG file is missing.
This issue has been resolved.
603668
The text in the markers gets included in the PDF Bookmarks. Do not include textual content of marker elements, such as Index markers. This is because if you do, the Acrobat bookmarks can appear created if the element has:
where Indexterm contains the marker text:
<$startrange>PDF Creation;<$endrange>PDF:Good;How To:Create Good PDF
... You will end up with an Acrobat Bookmark containing:
How To Create <$startrange>PDF Creation;<$endrange>PDF:Good;How To:Create Good PDFGood PDF ... which is not desirable.
This issue has been resolved.
606704
In Server Setup dialog box, user name of the form "domain\username" does not allow names starting with b, r, etc. While trying to get FrameMaker to talk to the WebDAV server, which is using Windows authentication, when we specify a user name of the form "domain\username" in the "Server Setup" dialog box (File | Workgroup | Workgroup Servers ...). For some user names this works; for others it doesn't.
This issue has been resolved.
607610
Framemaker crashes when Print is selected twice from the context menu for a book.
This issue has been resolved.
610099
Drop Caps are not imported as TextFrames (RTFImport).
This issue has been resolved.
610600
Words on which cross references are created are getting dropped while importing doc file (Word2000Import). Create a cross reference on some word in MS Word, and import the doc file into FrameMaker. The word on which the cross reference is created is getting dropped.
This issue has been resolved.
611165
Words on which cross references are created are getting dropped while importing rtf file (RTFImport). Create a cross reference on some word in MS Word, and import the rtf file into FrameMaker. The word on which the cross reference is created is getting dropped.
This issue has been resolved.
611802
Text which is rotated is lost when exporting to RTF.
This issue has been resolved.
611900
FrameMaker locks referenced files until the application closes.
This issue has been resolved.
613546
The filter name in the unknown file type for import is Microsoft RTF whereas for Export it is Microsoft RTF 1.6.
This issue has been resolved.
616153
Contents of anchored frames not visible after save as PDF with Tags. After saving a document with anchored frames as PDF with Tags enabled, the contents of the frame are not visible in the PDF generated.
This issue has been resolved.
624470
footnote element mapping to Frame Footnote is commented in Rules defined for XDocBook. In application definition of XDocBook in $FMHOME/structure/xml/xdocbook/app, footnote element mapping is to FM Footnote element. However, this rule is commented since past few releases. As a result, any (xdocbook) XML document with footnote is shown as invalid in FrameMaker.
This issue has been resolved.
624472
Revision remark (revremark) element is mapped to different element names in EDD and rules. Rules for XDocBook in $FMHOME/structure/xml/xdocbook/app translate revremark to RevRemark. However, EDD (ECM) defines Revremark as mapping for revremark element. Hence a valid xdocbook XML document with revremark is shown as invalid (with unknown RevRemark element) in FrameMaker.
This issue has been resolved.
624517
Unable to open FrameMaker 7.0-created fm file, which is created by importing a Word document.
This issue has been resolved.
625306
Office documents don't open in FrameMaker in absence of write permissions (UNIX).
This issue has been resolved.
626431
For line spacing, values that are beyond range are not mapped correctly (RTFExport). For line spacing in frame document which are beyond the max or min range of RTF, the mapping is not correct and same value of line space I mapped to three different values in RTF.
This issue has been resolved.
626434
For stretch, values that are more than 600 are not mapped correctly in RTF (RTFExport). For stretching in frame doc that are beyond max value in RTF (600), the mapping is not correct. There is no stretching (scaling in RTF) in effect in exported RTF for values greater than 600 specified in frame.
This issue has been resolved.
626450
Current date and time are not getting exported properly and are coming as 0's and XXX (RTFExport).
This issue has been resolved.
627855
After saving as PDF, headings are centered in reflow mode. After a particular file is saved as a PDF file and is viewed in reflow mode in Acrobat, the headings are centered.
This issue has been resolved.
631967
Installer does not recognize existing installation.
This issue has been resolved.
633133
Right indents are not mapped while importing Excel
This issue has been resolved.
633137
Data in the Custom formatted cell is lost while importing excel sheet.
This issue has been resolved.
633462
FrameMaker terminates while exporting to RTF.
This issue has been resolved.
633710
You have to give a filename with extension, while saving a file to RTF.
This issue has been resolved.
638750
A PS file generated from FrameMaker with Tagged PDF on and hypertext marker in the file, cannot be distilled to PDF
This issue has been resolved.
638824
Dialog Box indicating Unsaved changes made to file is not displayed on closing a document after importing an image using drag and drop.
This issue has been resolved.
639220
If you select a Master Page or a Reference Page and select Save as PDF, PDF generation fails without giving appropriate error message.
This issue has been resolved.
641918
When converting a FrameMaker book to PDF: default opening page in PS/PDF may be incorrectly set to be the first page of last chapter in a book.
This issue has been resolved.
642765
On drag and drop of a SVG file into FrameMaker, if you click on the cancel button on the Import SVG dialog, the cancel is ignored and the file is imported.
This issue has been resolved.
643092
If United Kingdom is chosen as the country of purchase, the EULA contains the string "FrameMakerDesktop _USEnglish_1.21.02_17:29".
This issue has been resolved.
644158
Following alerts can not be suppressed via command line option:
. Register now/later/never
. Adobe Online
These can be now suppressed using the -noaol command line option or by using the DisableAdobeOnline=On option in the maker.ini file.
644904
An empty merged cell(256 columns) created in Excel imports as a blank file.
This issue has been resolved.
645230
If you import a Word document having large number of footnotes in FrameMaker, the footnotes are overlapped.
This issue has been resolved.
645538
Cross reference text when exported to RTF has an additional space after the cross reference text.
This issue has been resolved.
645863
When an excel file containing cells applied with custom formatting is imported in FrameMaker, the font and color of these cells is different in FrameMaker.
This issue has been resolved.
646609
When a specific excel file is being imported the data in the first cell is lost.
This issue has been resolved.
646676
When saving a MIF file, then opening it in FrameMaker, the DPDFZoom settings are lost.
This issue has been resolved.
647770
User defined variables with _ in their name when saved to xml and opened again in Frame, round-trip as fmv1, fmv2 ...
This issue has been resolved.
648043
When you try to open/import a file with a name containing more than two % signs and at least 1 non-% character between the second and third % sign then FM gives an error saying the file is non-existent
This issue has been resolved.
648114
Info>Copyright>More crashes FrameMaker
This issue has been resolved.
648434
When you import an RTF file with a cropped image in FrameMaker, it is imported in its original uncropped form.
This issue has been resolved.
649640
When a word document having text with decimal numbering is imported, the sub points (1.1,1.2,...) are imported as (0.1,0.2,..)
This issue has been resolved.
650631
When you import a word document having numbering points with comment on each numbered point, the font size of the numbering point is reduced.
This issue has been resolved.
650962
FrameMaker crashes on scaling any anchored frame on reference pages.
This issue has been resolved.
652229
When you import a word file with ascending raised/lowered baselines then they are not imported correctly.
This issue has been resolved.
652433
When you import an excel file containing date formatting having mm format, FrameMaker inserts an extra zero before the date.
This issue has been resolved.
652752
If you install FrameMaker from network, the short cut to readme file opens it in notepad.
This issue has been resolved.
652794
The alert Inconsistent settings in Book" during F_ApiSilentPrintDoc() can not be suppressed.
This issue has been resolved.
654309
When you import a word document having numbering (1.1,1.2,..) placed after some non-decimal numbering(1,2,3), FrameMaker imports it as (3.1, 3.2,..).
This issue has been resolved.
654348
When you save an inline image as .doc in Acrobat6 and import this word file in FrameMaker, FrameMaker enlarges the graphics on import.
This issue has been resolved.
655072
When you have an user defined variable in the frame document as well as the template, you save this document as XML and open the XML file again in frame, the template definition overrides that of the document.
This issue has been resolved.
655726
Full license number is displayed in the Help>About FrameMaker 7.0 screen.
This issue has been resolved.
656171
Full license number is displayed in the FrameMaker 7.0 Splash screen.
This issue has been resolved.
656820
If you zoom or move frames after importing a graphic in FrameMaker, Framemaker logs out the user from Unix machine.
This issue has been resolved.
657053
If a frame document displays images from the reference page and you simultaneously open multiple such documents, then the images from the document opened first can replace the images in the other documents
This issue has been resolved.
658744
If you open an XML file locked by some other application, FrameMaker shows a Validation Error dialog box. For this to work, the XML locking feature should not be switched off.
This issue has been resolved.
658749
The German version of Online manual xmlcss.pdf has comments in it.
This issue has been resolved.
Known Issues
The printed user guide, on-line help and QRCs will not change between the FrameMaker 7.0 release and FrameMaker 7.1. Certain online manuals will be updated, and a new online supplement will be added to cover user documentation of the new release.
[Original message from Forrest_F accidentally deleted when Forum re-organized]

Read this SAP Note - Note 1487853 - SAP NetWeaver MDM 7.1 SP07 Release
or refer the link
http://help.sap.com/saphelp_mdm71/helpdata/en/4d/885f32b97d14aee10000000a42189c/content.htm
Similaryly read for SP06 fixes at - http://help.sap.com/saphelp_mdm71/helpdata/en/be/e0048b426b4c20957078b61ec71e46/content.htm
These links gives you an idea of what all changes are going to come into your new system. So unless you upgrade to SP07 i.e. the latest version and test it in DEV/Sandbox environment you should not plan to move ahead in Production. This is always recommended but there is very less chance that the already working solution will not work as expected after the upgrade.
Thanks,
Shambhu.

Caching issue in jsp or servlet

I am not sure where I should post the issue that I have. I have a j2ee web app (struts) running on Apache Web Server + Glassfish + MySQL. My server has multi core.
The problem is that whenever I insert a new data or delete it from a table, I don't see the change right away. Sometimes, I see the change. Sometimes I don't. It's very inconsistent.
If the old data is cached in JSP, I shouldn't see the change in log file, but I do see it even in the log file.
For example, I have a page managing user's folders. when I delete a certain folder name from jsp page, this folder is deleted from a db table. but when I refresh the page, I still see the folder name that is not supposed to show up. or when I go to a different page and come back to this page, I don't see it. The behavior is very inconsistent.
If it's a browser caching issue, I don't think that I should see it in the log file, but I still see the folder name(which is supposed to be deleted) in the log file.
I am including these lines in all included jsp pages.
response.setHeader("Cache-Control","no-cache");
response.setHeader("Pragma","no-cache");
response.setDateHeader ("Expires", -1);
does anybody have any opinion about this?
It's hard to debug it and describe the behavior.
But it would be very helpful if someone who had a same experience about this explains about this and tells me how to fix it.
Thanks.

caesarkim1 wrote:
I am including these lines in all included jsp pages.
response.setHeader("Cache-Control","no-cache");
response.setHeader("Pragma","no-cache");
response.setDateHeader ("Expires", -1); Instead of including these lines in all jsp's, make a filter and add these lines to it.

IE Caching Issue while closing and opening a UI thrice or more

Hi Everybody..
Greetings of the day..
I am working on a web application (Can not disclose the name) where at certain level a word document generated contains a customized toolbar.
It contains one print option, when clicked opens a UI which shows default printer available (Its different from our normal printing).
When I repeat opening and then closing of this UI thrice or more times, the entire application gets hanged and I have
to terminate it by killing the associated process from task manager.
When this issue was analysed our by onsite team they arrived at a conclusion saying that its an IE caching issue.
But upto my knowledge I know that any application which is .SSL secured, by default IE never does cache control.
What could be the solution if application is not .SSL secured or if it is.
Kindly help asap.
Thanks.

Hi all
Did anyone ever manage to fix this? I'm having this issue across multiple iPads. Even if i completely reset the iPad (erasing all content and settings) it does it again when restored.
I've just got an iPad Air and that does it too. I even created a new Apple ID to see if that would work (trying to avoid any kind of caching aross iCloud, etc) and it does it straight away in those books. It's massivley frsustrating.
I have noticed it only seems to do it for iBooks formatted books, not ePubs.
Anyone have a resolution - it's quite embarrassing when you're doing a presentation about book features and the audience assumes youve only the wrong book each time. More annoying when clsoing the book and the wrong cover appears again, but also takes you to that books collection page, rather than the one you were in.

Captivate 7 html5 start screen blank - fixes?

In Captivate 7, if I save as html 5, the start screen appears as blank if you choose not to have Autoplay in the Settings. I had read on this board a fix that involves creating a poster image, unchecking Autoplay, and browsing for and selecting that image. It works for me - sort of. The image and a start button appears, but then they both stay there, superimposed, for the rest of my presentation. Any ideas on how I can fix this?
Does anyone know if this is fixed in Captivate 8? I have access to it, was going to wait until I finished my current projects before upgrading.
Thanks,
Karen

Lilybiri wrote:
There was a fix, and the more recent patch has solved that as well...
Can you tell me where I can find the patch? This link, http://blogs.adobe.com/captivate/2014/07/update-on-captivate-html-5-content-playback-issue -in-google-chrome-browser.html, no longer links to the patch. I also don't have a CPM.js file to manually update. I only have a CM.js file, and neither contain the noteOn or noteOff code.
I am using Captivate 7. Please help, as I cannot get my project to play in Chrome.

Parallel Caching Issue

We have found issues with the parallel loading of the OLAP cache using reporting agent jobs where entries are not populated correctly.We rely on the OLAP cache for delivering the very high levels of concurrency during the peak times.
Once the main batch data loading has been completed we run some background reporting agent jobs to pre-populate the OLAP cach.Each job contains a web application template that holds 1 or more queries and will process 1500+ stores for each run.
We have different reporting agent jobs for the different web application templates, but we have discovered that if we run these jobs in parallel we do not get the full benefit of the OLAP cache compared to if we run them sequentially.
If we run the jobs in parallel, when we look in RSRCACHE for these queries it would appear to have populated correctly, but when we check RSDDSTATS for the query performance the following day, we can see that a large number of the
stores still hit the database and did not benefit from the cache entries. Sometime this can be as much as 60% failure to hit the cache.
If we run the same job sequentially, then check RSDDSTATS the following
day, we can see 100% success rate with every store hitting the OLAP cache.
Is anyone able to advise how we can resolve this parallel caching issue?

Hi Ganesh,
I am currently having similar trouble with TBB1 where I receive error message below:
TRL intialization for MM, FX, Derivatives, co. code WTRD, valn area 003 is not yet complete
Message no. TPM_TRL052
Are you familiar with this issue? any help would be greatly appreciated! i hope that you can help..

EJB CMP remove create cache issue? DuplicateKeyException

EJB CMP remove create cache issue? DuplicateKeyException
Hi I have an EJB 2.1 application using CMP. Most things work fine. But if I in a transaction tries to remove a bean and create a new one with the same primary key I get a DuplicateKeyException:
2007-11-16 09:25:31,963 ERROR [RMICallHandler-6] AdminGroupData_ConcreteSubClass147 - Error adding AccessRules:
javax.ejb.DuplicateKeyException: Exception [EJB - 10007]: Exception creating bean of type [AccessRulesData]. Bean already exists.
at oracle.toplink.internal.ejb.cmp.EJBExceptionFactory.duplicateKeyException(EJBExceptionFactory.java:195)
I suspect that the remove call only removes from the cache (until commit), but that the create call checks the database or something?
My code is simple like the following:
AdminPreferencesDataLocal apdata1 = adminpreferenceshome.findByPrimaryKey(certificatefingerprint);
adminpreferenceshome.remove(certificatefingerprint);
adminpreferenceshome.create(certificatefingerprint,newadminpreference);
Is there some configuration I can set in toplink-ejb-jar.xml to fix this?
I use OC4j 10.1.3.3
Cheers,
Tomas

The bean.remove() was executed but the sql DELETE was executed to the database as the result, oc4j manages all sql statements and they are optimized to commit to the database in batch at once when the transaction commit. Oc4j ejb container is smart and preventing you from creating the same entity cached in the transaction because the sql delete was not really committed to the database when the create is called.
My guess is that the reason it works with IBM WAS was because it issued sql for each remove/create call right away instead of doing them in batch as oc4j, or your WAS remove then create were called in separate transactions.

Captivate 4 previewing and publishing issues

I downloaded and installed Captivate 4 on my computer. I'm a
current user of Captivate 3. I imported one of my projects into
Captivate 4, but when I try to Preview or Publish the project
nothing happens.
When I published the project to HTML, it only created the
"standard.js", "ProjectName.htm" and "ProjectName.swf". I'm
wondering if anyone else has ran into this issue with Captivate 4
and how I can fix it.
BTW, I just checked, and this only happens with the project
that was created using Captivate 3.
Thanks in advance,
Ricardo

_toll wrote:
Had the same problem on coverting from cp3 to 4, getting the "Exception EConvertError in module converter.dll at 0000BBF3".
I had 8 files to convert. 4 worked fine and 4 did not, ie got the error msg above. 1 of those that didnt work did convert after retrying the process several times. As for the others this is what i did:
1. launch the cp3 file in cp4
2. when asked to save as new version do so, as a new name obv
3. cp4 will then ATTEMPT to convert the file and you will soon see the Application Error
4. close cp4 and launch the file you created in step 2
5. now cp4 will launch and coninue the process it ATTEMPTED in step 3, you will again be asked to convert the file. do so again. this time however it should FINISH the process for you.
6. cuss under your breath that cp4 should have done this for you in first place and you have lost hours of work.
7. then cuss again that cp4 doesnt have the drag and drop question type that includes option for images.
8. but then praise cp4 that it does however have the right-click functionality.
hope it works for you :-)
@_toll you are a genius. I've lost 5 hours worth of work trying to resolve the same issue. One more note to add to your instructions is that I found that (step 2) the message asking you to "Save As" pops up behind the Cp4 screen. So if you are stuck in "Reading Project" mode check to see if there is a pop-up message behind.
Uuuuuggggghhhh, Adobe why are you so hard to get along with?!?!

Adobe Captivate Help | Text captions

This question was posted in response to the following article: http://helpx.adobe.com/captivate/using/text-captions.html

Hi there
If you are trying to adjust margins or images of captions you have already used, the process is futile because once used, these are now cached inside the project file and subsequent changes have no effect.
What you can do to overcome it is to create a totally new caption set using the images and margin settings you want. Then when you use that set it will be copied into the project and become available.
If you aren't totally sure yet about margins or images, create a blank project. Tweak and use. Look ok? great! Look bad? Scrap the project, tweak the images or settings, then create another new blank project and test.
Cheers... Rick

BitmapImage cache issue

On WIndows 8 RP, I create a BitmapImage with the Uri of a file on disk. The user has the ability to change the image file (using a picker which will replace the file on disk that is currently being used). The issue is that even when the BitmapImage is recreated,
because the Uri is pointing to the same file, the new updated image is never loaded. The only way to get the new image to load is to close and reopen the app. Clearly there is a cache issue.
I have two questions:
1. Is the issue with the cache of the BitmapImage that I construct using the Uri? Or is the issue with the cache of the Image UIElement that is displayed using the BitmapImage I mentioned previously?
2. It looks like I have far fewer options when dealing with BitmapImages on WinRT. I cannot do bi.BeginInit() or bi.CacheOption. All I can do is bi.CreateOptions = BitmapCreateOptions.IgnoreImageCache; ... but this does not help.
Here is how I'm constructing my BitmapImage:
BitmapImage bi = new BitmapImage();bi.CreateOptions = BitmapCreateOptions.IgnoreImageCache;bi.UriSource = new Uri(currentFile.Path, UriKind.Absolute);
Here is how I'm setting the grid cell BitmapImage (which is binded to a UIElement Image):
gridViewCellObject.tileImage = bi;
Here is the code for the gridViewCellObject tileImage get/set
public BitmapImage muteImage
get { return _muteImage; }
set
_muteImage = value;
// Call NotifyPropertyChanged when the source property
// is updated.
NotifyPropertyChanged("muteImage");
Here is the XAML which binds the Image to tileImage:
<Image Source="{Binding tileImage, Mode=OneWay}" Width="140" Height="140" HorizontalAlignment="Center" VerticalAlignment="Top" Margin="0,10,0,0" Stretch="Fill"/>
Any advice on how get around this caching?
Bryan L. Keller

Here is the solution. As the comments in my code suggest, this is ridiculous and shouldn't even be necessary.
Here is the revised getPhotos method. I copy each bitmap from its original source to the temp folder. I give it a random name that will never be repeated while the application is open. This is done by getting some information about the current system time.
I calculated it out to be a 1 in 10^-8 chance of getting a duplicate file name using my method of naming.
public async Task<List<BitmapImage>> getPhotos()
photos.Clear();
IReadOnlyList<IStorageFile> files = (IReadOnlyList<IStorageFile>) await folderHierarchy.Last().GetFilesAsync(); //gets storagefiles of original png files
DateTime currentTime;
foreach (StorageFile currentFile in files)
if (currentFile.Name.EndsWith(".png")) //get only png files
//copy to and read from temp to prevent bitmap caching. (It's ridiculous that I even need to do this)
currentTime = DateTime.Now;
String tempFileName = currentTime.Hour + " " + currentTime.Minute + " " + currentTime.Second + " " + currentTime.Millisecond; //generate unique name
await currentFile.CopyAsync(Windows.Storage.ApplicationData.Current.TemporaryFolder, tempFileName); //copy to temp with unique name
//because the name is new each time, the bitmap will never be cached. photos.Add(new BitmapImage(new Uri((await Windows.Storage.ApplicationData.Current.TemporaryFolder.GetFileAsync(tempFileName)).Path))); //add bitmap to array of photos. This is used by the rest of the app to populate the gridview
return photos; //return array of photos
Microsoft, I shouldn't need to waste time solving your API issues. This stuff should have been fixed in one of the Developer Preview builds, NOT the Release preview.
Get your act together so developers can do their job.
Bryan L. Keller

Cache issue with CS6 Bridge

I'm getting an annoying issue when I open Bridge in CS6. I am informed that there is a problem with the cache and that I have to go to preferences, purge the cache. I've done this, but get same error message every time I open Bridge subsequent times. It is really slowing down my workflow. Am using latest version. Any ideas please?
Many thanks
Baxter

2. Reset preferences, reset the default workspace, and purge the cache.
Damaged preferences or workspaces can cause unexpected behavior in Adobe Bridge. Purging the cache can fix display issues for thumbnail previews.
Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.
Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
You can also purge the cache by doing the following:
Choose Edit > Preferences (Windows) or Bridge > Preferences (Mac OS).
Select the Cache panel.
Click Purge Cache.
Or, you can manually purge the cache by doing the following:
Choose Edit > Preferences (Windows) or Bridge > Preferences (Mac OS).
Select the Cache panel.
Look at Location and note the path for the Cache folder.
In the Explorer (Windows) or Finder, navigate to the Cache folder.
Drag the Cache folder to the Recycling Bin (Windows) or Trash (Mac OS).

Update on Captivate HTML 5 content playback issue in Google Chrome Browser

Good night,
I am having a problem implementing projects generated in html5 and run on Chrome. The video does not run.
I think I found the solution, a correction patch for Captivate 7. But I just link and is broken.
http://blogs.adobe.com/captivate/2014/07/update-on-captivate-html-5-content-playback-issue -in-google-chrome-browser.html
I have several e-learning generated with html5 and want to avoid make the change manually.
Does anyone have the patch and can share?
Thank U

I saw this email ID in a comment of that post. I guess you can send a mail asking for the fix.
Shriyansh Agnihotri: [email protected]
Sreekanth

Free Responsive Captivate 8 Templates

Are you looking to spruce up your Responsive Captivate 8 Templates? Then you've come to the right place! We even have Responsive eLearning Game Templates.
Get your Responsive Templates here: http://elearningbrothers.com/free-responsive-captivate-8-templates/
BONUS: We are also giving for free an Instructional Design Storyboard Template for Mobile Design. Enjoy these Responsive Templates!

Responsive projects support only HTML 5 publishing. The unsupported features of HTML5 publishing also apply to Responsive projects ( Adobe Captivate Help | Publish projects as HTML5 files ). Apart from these issues, the following features are not supported:
Importing of PowerPoint slides
Likert Question slide
Publish to mp4 (publish to YouTube)
Captivate gestures on video object when viewed in iPad
Regards,
Rajeev.

Captivate 3 Template Caption Cache Issue - Fixed in 4?

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