Captivate 4 - after patch, published projects won't pause but skip ahead

Last week, I installed the patch to bring my version up to Version 4.0.1 Build 1658.
After the patch was installed, if I publish a file with a Table of Contents, it runs fine the first time. However, the second time I launch the published file, the first slide will display for a split second, and then it jumps to the first quiz question (if I have quiz questions in the project), or to the last slide I visited prior to closing the project.
If I then turn off the TOC and republish, I can navigate around the course, close it and re-launch, and it behaves perfectly.
I would rather use the TOC than have to manually build out the buttons.
I did a search, but I didn't find this problem elsewhere (doesn't mean it's not there, just that I couldn't find it ).
Any ideas about this, or should I submit a bug report?
This is a problem for my company - we've got a lot of folks working on a major Oracle roll-out, and the TOC definitely saves on development time if we could use it.
BTW, we tested the issue with projects that were published the week before the patch was installed. Projects with the TOC worked properly, and projects without the TOC worked properly. So it does NOT appear to be an issue with our environment. This is only happening with files published after the patch was installed that use the TOC. Yes, I've checked settings on the click boxes and buttons to make sure the pause was still configured correctly.
Thanks,
Tichelle

Hi there
Perhaps try clicking Project > Table of Contents > Settings... and ensure the check box labeled Self Paced Learning is clear?
Click image below for possibly larger view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Slide/project won't pause on return to slide

I'm using Captivate 5 and have the following workflow set up:
I have a slide that explains a concept. The slide features a button I created with the button widget. The name of this button is Show Me. When the user clicks it, they are taken to a slide that plays an animation as a demonstration for the concept on the previous slide. When this slide displays, the slide/project seems to pause to let the animation play through (and the animation is set to loop, so it will keep playing as long as the user is on the slide). On the animation slide there is another button, also created with the button widget, that is named Go Back and takes them back to the slide they came from.
The problem is after I click Go Back, if I click the Show Me button again, I will return to the animation slide, but the project/slide does not pause this time. The animation plays for a number of seconds and then the project advances to the next slide without any interaction from the user.
I've tried adding pause widgets, and click boxes, to force a pause in the project, but nothing seems to work. When the user revisits the animation slide, it quickly goes to the next slide regardless.

Hello
I'm a bit puzzled, because I have been using several examples of the buttons widget in this blog post, and do not understand the issue.
Using the button widget - some ideas
It is a static widget but has only navigation capabilities. And you tried to hide/show the animation as actions on leaving, entering the slide?
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Project won't open but others will in GB.. HELP PLEASE! MISSION IMPOSSIBLE

Hello people:
I think this will be the most difficult task to solve or maybe fix; if even possible..
Ok so basically i was working on my latest project last nite: a 5 min track with all kinds of midi and real instrument channels, effects and AU, VST and automations, mp3 samples and everything u can possibly do in GB.
I called it "My song2", and after an hour GB crashed all of the sudden...
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here comes the ?!
Can i recover the project by altering the <data> content in the projectData file? or anything to bring that project back to life? maybe a 50% recovery? anything??
=
If you could find a fix for this... you could be the next genius that the world needs nowadays.. i mean it, seriously. This is top grade stuff..
Anyhow
i've tried repairing permission, deleting preferences, creating new projects and pasting the old one with all those weird symbols deleted and NOTHING...
im like 99.99% sure that it's a lost cause n that i need to start all over again
BUT! that 0.01% can mean a world of difference..
Please if anybody out there is willin to find a solution please let me know.. im sure many ppl have had a similar and a frustating case like mine.
God bless you all!!
club1259
your help is much appreciate it.
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That looks like a pretty damaged file! I think I have revived a project in the past by messing with the data file, but maybe I was just lucky. I think I took the <data> part of the file and copied it into another project.data file from a project that worked. But if your data itself is messed up (mine contain only letters and an occasional + or / sign), that might not work for you.
But you know that you can retrieve your raw audio recordings, right? So that's the first thing to do, even though it doesn't give you the midi data, and you have to redo your editing.

Captivate 5.5 - SCORM Project won't run after Captivate 7 installation

Good afternoon,
I had completed a Captivate 5.5 project for a few months and as of about a month ago I have had Captivate 7 installed on the machine. Due to some widgets that are implemented in the project that only run in 5.5, I have not used Captivate 7.
I also have not had cause to reopen the project until recently to make some changes. However, now when I publish the files, package them in the MultiSCO Packager, and put them in CMS - it won't run.
I've verified that the CMS is not the issue: if I repost the pre-Captivate 7 version it works just fine and the only changes I made to the original files were cosmetic and minor.
Now when I republish the files in 5.5 and package them, the files look different, publishing all of the zips into a "Linear" subfolder. I couldn't help but notice that this is the same as Captivate 7 publishes except without any accompanying XML files. Why would Captivate 5.5 be affected by Captivate 7 being updated on the machine?
Is there any solution to this other than having to open the 5.5 files in 7 and replace every widget? This is a huge expenditure of time when I was under the impression that if 5.5 was still installed it would run completely independent of the Captivate 7 changes.
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Jaimeson

Don't be too quick to write off the LMS/CMS as the issue. You need to be aware that with Cp6 Adobe totally revamped their SCORM drivers so there is now little similarity between output of 5.5 to 7 in this area. It is also no longer possible to use Cp7 SCORMs in the Cp5.5 era Multi-SCORM Packager tool. They are not compatible. You must make sure the CP7 SCORMs are matched with the Multi-SCORM Packager that came with Cp7.
Once you get compatible SCORMs published, try uploading them to SCORM Cloud LMS to test. If they work fine on SCORM Cloud then they should work on your CMS (if it is truly SCORM compliant).
Your issue with the widgets not working in Cp7 might be resolvable if you update the widgets. Have you checked with the original widget developer to see if they have updates available? If you have several widgets of the same type and version in each project file, then there is a trick to updating all of them in one go (per project file).
See the heading in the lower part of this page:
http://www.infosemantics.com.au/adobe-captivate-widgets/widget-updates
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Published project won''t run on other computers?

I published a short project, and it runs fine on my computer, but it will not run on other computers.
Any suggestions would be very much appreciated.

Sorry, but there are too many unanswered questions to hazard a guess,
For example:
What kind of a project did you publish? Flash SWF, HTML 5, etc.
Where is the project when you are trying to run it on the other computers? Did you copy it to a flash drive? Web Server? Network server?
How exactly are you trying to run the file? Double-clicking on a specific file? Using an HTML hyperlink? Something else?
Give us some answers and we will try to be helpful... Rick

[Captivate 8] HTML5 Publishing - First Slide shows locally but not on test server

Hi all,
The Question
Has anyone run into this issue of the first slide not showing on HTML5 (and/or SWF) until you open up the TOC and select the recalcitrant slide and then it shows (and operates) just fine? Not on project load, just when it is selected.
The Description
I've only been using Captivate 8 for a short period of time, and I've run face first into a little bit of a bigger hurdle than I expected. At present, I have a simple, linear Captivate project that in essence replicates a Powerpoint (client specified). Everything was working just fine until I tried a HTML 5 Preview from Captivate 8 and first slide did not show. After some research my solutions to the problems I encountered was to:
Local preview occasionally causes a glitch. Solution: Publish locally and (pre)view the result. This didn't work.
Group all objects on the first slide and then attach the action Show to that group. This fixed the problem.
Following that I published it to a host server (test server at the moment, but ultimately it will the live dev server). I encountered the same problem, so:
Tried the group trick, above. No joy.
Opened up the TOC and navigated to the other slides. None of the buttons (previous slide, next slide) worked.
Renamed the "Mouse.mp3" to remove that annoying click. Result: All project buttons worked, but the first slide was not showing (grouped or otherwise).
Removed all master slide objects from the slide. No joy.
Removed the button (action: Next Slide) and reduced the play time of the slide to 5 seconds so that the slide would play upon loading, then just move to the next slide. No joy.
Tried all of the above with SWF and HTML 5 publication.
Tried all of the above with SWF only.
Once again, when I open up the TOC and navigate to the first slide ("Title Page") the blank slide that is populated only by the lonesome borders becomes the Title slide, as it should. Also, local preview from the file (\project\index.htm) works just fine.
Obviously I'm missing something. It's probably something incredibly obvious, so I thank you for your patience.
The Technical
Captivate 8.0.0.145
OS: Maverick OSX and Windows XP Pro SP1
Other: Adobe CS (up-to-date install)

First, apologies--I didn't see the "Getting Started" sub-community so if this thread can be moved there then thank you. Second, I missed some important details.
Project Details
Captivate 8, blank project*. Content at the moment is only text captions, media resources (pictures, two web objects [to Vimeo]), and transparent buttons. The project is stripped of the play bar as it is a self-paced lesson/module.
* I don't have the lead time to make this a responsive design, though that is the ultimate goal once the one-size-fits-all version (1024x627) has been released.
Testing Hardware Details
The following are the machines and browsers I've tested the HTML5 output on.
Mac (10.9.4) -- Chrome 36.0.1985.125 (hangs; need to open the TOC and click on "Title Page"), Firefox 30 (works fine), Safari 7.0.5 (9537.77.4) (works fine)
Windows 7 Pro SP1 -- IE 11 (works straight away! *shock*), Chrome 35.0.1916.153 m (hung, but on refresh worked fine), Firefox 31.0 (throws out unsupported error [known feature] but then loads up just fine).
Chromebook -- Chrome OS 35.0.1916.155 (worked straight off).
Smartphones -- Not supported, but iPhone 4S (iOS 7.1.2) (works fine, but not designed); Galaxy S5 Chrome (broken).
Tablets -- iPad2 (iOS 7.1.2) (play button loads partial content, on refresh works fine); Galaxy Note 10.1 2014 Chrome (broken), Android Browser (works fine).
I'm more than willing to share a link to the project and the Captivate 8 file, but just thought that I would see if this gets any traction/recognition before going deeper.

Cp 5.5 - after i publish my cp5.5 project, the swf (or exe) won't play, just sits there

Hi all, i've been struggling with this for 2 hours and can't figure it out, hopefully it's something basic I'm doing wrong. I have a project that works fine in Preview mode in captivate (5.5). After i publish, though, to either Flash or exe, and try to view the swf (or exe), it doesn't play. it just sits on the first slide, the audio that should begin doesn't begin and the slide doesn't progress. No way to get the file to start playing. I was working on other projects all morning, that all published fine, the only difference between this file and the earlier ones is tht this one has different scoring settings and a slightly different skin (fewer nav buttons). Windows XP. And as i said, i have never seen this before and have published alot of projects successfully of late. Any suggestions? i thought maybe the file name had gotten to long, with my directory structure, but moving it up a level didn't seem to help.
Thank you for any help you can provide.

Repair Permissions with the Disk Utility.
Download and run FCP Rescue (might have missed a preference file with that removal app)
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Captivate (5) project won't open in Web Browser

Hello,
Since a few weeks I can't open my projects in the web browser. Accept one of the projects (only questionslides), i have been searching for differents in the setttings but i couldn't find any differtens. When I publish the project in a .swf still the project won't open.
When I will get a preview in Web Browser or publish, the project is opening in the Web Browser and it looks like the project fade in and out in not even a second. A quick view of the background is visible . But i don't get any massage of error of something. And the page turn white.To preview the project in capitvate is no problem.
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Roanne

Hello,
I do not know if you have Text Animations in your project? If yes, probably you are having issues due to the latest Flash Player. There is a hotfix to be found in this Captivate blog post:
Solution for Captivate ...
Lilybiri

Click boxes and buttons not working in Captivate 3 published projects

I really, really, hope that someone can help me...
we are migrating from Centra/Saba LMS to Connect Pro LMS and while taking our "old" SCORM projects and posting them to the Connect Pro server we have encountered an issue...and the reason it's very hard to trouble shoot is that it's not all of the projects....??
Once a project is pulished none of the buttons or click boxes are working - for instance we use a play button on the frist slide for students to enter the course - you click it nothing happens (except when you mouse over the button it does change color)...same with the click boxes - I can use the progress bar to move froward but anything I click just doesn't respond...
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THANKS SO MUCH,
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Do your published projects work outside of your LMS?
Or is it just inside the new LMS that it isn't working?
Usually buttons and click boxes not working is because your slides are pausing before the button becomes active.
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Hello, I have been happily making Captivate 4 training, using a template. The published SWry mF movies have been playing just fine... on my PC and several others.
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Hi there
Same dog, different leg action. In other words, what you linked to is a red herring.
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Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Presenter 9 after I publish the file won't play on my computer

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Details-
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office 2013
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thanks!

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I watched the global settings video and added my C: drive and also the entire 'my adobe presentations' and the indivisual file for this presentation to the allow list. It didn't help. is there something else I need to do on the flash settings other than this 'allow' list? (picture below).
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finally, if i would need to share a file with you how would I do that? it's a 24000 KB file.
thanks for the help!

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How do I create a project site after I publish a project from project pro 2013 in Project Server 2013? I'm trying to look for an option in the ribbon but haven't found any.
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Captivate 4 - after patch, published projects won't pause but skip ahead

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