Captivate 4 and Vista 64 issues

I've been reading and searching through these forums but don't see any solution to the problem I'm having...
I'm running Vista 64 with Captivate 4 installed and recording in Training mode. When i start recording I hear one camera capture sound, but after that it refuses to capture anything else, no matter where I click or what I do. I've tried using Print Screen, and even that doesn't do anything (no sound or anything.) The end result when I stop recording is just a shot of my desktop and nothing else.
What can I do?

Hi there
You might try reducing your color depth to 16 bit and see if that helps. I have seen another post where the original poster seems to have solved that issue by configuring to 16 bit color. Please try that and report back if it helps or not.
Note that I've also seen others report similar behavior on Vista 64 bit. Prior to seeing the post about color depth we had no solution and thought perhaps it's just a "64 bit issue". It may well be but it will be helpful to know. In addition to the color depth, you may also wish to try reducing or turning off any hardware acceleration. Not sure if this is possible to do in Vista, but thought I'd mention it.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Has anyone noted any compatibility issues with Captivate and Yosemite?

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Hi
I have had an audio problem with Captivate 2 and Vista -
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... . but I am unable to import audio files.. even those that came
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Hi Phil
I don't suppose using Captivate on Windows XP is an option
for you? This would seem to be a Vista related issue. Captivate 2
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of the "gotchas" one may encounter when using it in this
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