Captivate 4 audio not playing in edit mode

In Captivate 4, if i try to playback a slide in the edit mode
(so i can time things that i want to add, like comment boxes etc.),
there is no sound. If i do a playback in the web format, it does
play the sound though, so i know that the sound did record. The
sound waves show in the edit mode, but there isn't any sound
playing back.

Hi John,
Welcome to our community. As matter of interest if you select
the audio file in the Library panel and then press the Play button
in the preview pane, do you hear the sound then? If it does, then
with the audio file still selected, click the Export button in the
Library panel toolbar and save the file to say your Desktop. Next,
delete the audio from the Library panel and then press F6 to import
the audio again. If the sound still won't play then please report
this issue to the Adobe Captivate team using the web address I have
included below.
Adobe
Captivate Feature Request/Bug Report Form
Best - Mark

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Check under Preferences > Project > Publish Settings to see if the box for Include Audio is checked.

Captivate 4 audio not playing in edit mode

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