Captivate 4 Course is resuming in LMS, but not retaining slides viewed from previous session

We have published our Captivate 4 course as Complete/Incomplete using SCORM 1.2 to SumTotal 7.2 and are having a problem getting the course to complete after a resume. We want the user to view 100% of the screens in order to complete the course. If you exit the LMS at some point before the end the LMS bookmarks the place and will resume where you left off. The problem is it does not retain the data saying the slides before the resume have been completed (no green checkmarks in the TOC) so when you get to the end of the course the LMS will not mark it completed unless you go back and view the slides before the resume (which were viewed in the previous session).
I am not sure if this is an LMS or a Captivate issue. Our LMS person is saying this is a Captivate issue because other departments in our company publish courses in Articulate and this feature works fine in the LMS for their projects.
Any suggestions or insight would be appreciated. Our internal academy will not let us publish the course to our users unless we can resolve this issue.
Thanks!
Terry

Thank you so much for the reply. I found on the Table of Contents settings that I did not have Self-paced learning checked and thought that would fix the issue when I republished and uploaded to SumTotal, but I am still having the same issue.
One thing I did notice is the Exit button on the Captivate skin playbar is not working so I have to use the SumTotal exit button to exit the course. I was wondering if the status flags are not being retained on exit because we are not able to exit through the Captivate Playbar. We are going to try disabling the SumTotal playbar to see if that could be the issue.
Has anyone had any similar issues with the Captivate playbar exit that could provide some insight?
Thanks again.
Terry

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 <Agnes Chen> wrote in message news:[email protected]...
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OB_PYMT_OFCE,
IB_PYMT_OFCE,
CGO_SMART_ID,
NCPF_CUST_ID,
CPF_CUST_LEVEL_UUID,
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commit;
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SELECT a.sap_id||'|'||a.name||'|' CUSTOMER_STR
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Thanks
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