Captivate 4 movie in RoboHelp 7 causes crash in Topic Preview

Hello all,
I was running a RH7 HTML course last Friday. They have used Captivate 4 to create an on-screen demo movie.
We inserted this movie into a topic and did a Preview: all OK, looks fine. Then, when we closed the preview, it crashed RoboHelp. The same happened on 3 different PCs - two of theirs and on my laptop. I checked this morning at my office and got the same problem. (It's interesting that it works OK in RH8 when I tested it here, but they're not planning to upgrade till later this year).
Any suggestions?

Hello Rick,
Long time, no speak... Hope all is well with you.
They sent me the .swf file, so it was the completed flash movie.
In RH7, I inserted it using menu > Insert > Adobe Captivate Demo. If I could work out how to upload the file with this message, I'd send it to you, it's only 360 Kb. Email?
We didn't have Captivate installed either on my PCs or in the Training Room on site.
Regards,
Philip
Authorgraphic Ltd - Technical Authors, Technical Writing Courses & RoboHelp Training

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