Captivate 4 No Click Box Sound

I have an upgraded version to Captivate 4. I am attempting to create a simulation with click boxes. Everything is working well with the exception of the click box sound. When I play the movie, there is not a mouse click sound when I click the boxes. I have not checked the "Disable Click Sound" box.
I think I must have changed a setting somewhere because I did not have this problem with Captivate 2 or 3.
I've included snapshots of the Click Box settings and the Publish Settings Preferences.
Thanks for any help you can provide.
L

Hi there
Ummm, shouldn't Hulk be something different?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Captivate 7 - Multiple Click Boxes not working

I would really appreciate some help on this. I've been reading the forums and it looks like this pops up again and again. I've tried some of the solutions, but I can't seem to make it work.
I have a slide with 8 click boxes on it. I would like for the user to click on box and then get a definition in the form of a text box. I'd like for them to be able to click on 1 box or all the boxes before they move on. I'd like for them to choose to move on with a "Continue" button that goes to the next slide.
On the preview playback, only 3 or 4 of the click boxes will work. Then, the click boxes stop working. It's not the same 3 or 4 boxes, but just the first ones that work. If I remove a pause on the continue button, it will work. Otherwise, it stops as well.
Initially, I tried to do this as a simple action. Then, I read that Advanced Actions will allow the playback to continue. The Advanced Action is 1 line that is Show and then the Text Box.
Below is my timeline. I'd appreciate help with this!

Did you see this thread: http://forums.adobe.com/message/5826235#5826235 ?
What is the function of the Buttons on that slide (they have no pausing, are active all the time): especially the Last Attempt action?
What is the Last Attempt action for the click boxes?
Important: how did you preview?
Lilybiri

Cant open a PDF file in click box

I cant open a PDF file in captivate (using a click box) it
goes out to the net and does a search - any answers?
Also I tried to use a menu builder but I cant add that to a
captivate learning object either - any answers?
Thanks in advance everyone, i really appreciate it I am still
learning this program.
Cheers

hi DilbertG
Thanks for the quick reply
I have the PDF file local and select it from the browse
button.
The path is absolute.
The address that IE shows is a MSN search for the PDF file
name - eg the file name is Students with learning difficulties.pdf
it goes to a MSN search and looks for Students with learning
difficulties.pdf web pages.
I test this in preview and does the above mentioned.
Do I need to save the PDF in a different location so
captivate can access it?
Thanks for the help,
Cheers

Click-box behavior and calling javascript

Greetings,
While working on a project I have noticed odd behavior
concerning click-box behavior where there are more than one
click-box on a slide.
Here is the situation:
I have a Captivate (2) lesson project. In several slides I
have an area on the slide where the user can access material
outside the lesson. They do this via clicking a click-box. The
click-box is set to fire a javascript that opens the additional
content (an outside url) in window that "floats" above the
currently viewed slide.
The javascript is a standard open browser window script with
passed parameters.
Here is the script being called (it is located in
standard.js):
function openBrWindow(theURL,winName,features)
window.open(theURL,winName,features);
This script is being called in Captivate in:
Insert -> Click-box -> If the user clicks inside the
box, On Success -> Execute Javascript
An example of a typical call:
Click box -> JavaScript: -> In the window/field is:
javascript:openBrWindow('
http://www.mydomain.com/about/org-pol/f-07/f-07-016.html','mypolicy','width=800,height=600 ,scrollbars=yes');
This works fine. A window with this URL opens up over the
stopped slide.
The odd behavior comes in where I have more than one of these
click-boxes on a slide. If the user clicks a second click box, the
correct (different) URL opens up in a window OK, but the slide (now
behind the new, open window) advances. It shouldn't advance to the
next slide. It should stay put until a user clicks a particular
button to advance.
Has anyone seen this type of behavior before? Is this a bug
in Captivate 2? Or a bad javascript call? Any thoughts?
Thank you for your input.
TPK

Hi TPK
When you edit the properties of the Click Box, note that
there are two buttons to the right of the "JavaScript" field. One
is an ellipsis ( ... ) and you probably clicked that one to enter
the script. The other is a down arrow. You need to click the down
arrow and DE-select the option labeled "Continue playing project".
You will need to do this for each Click Box the user may interact
with where you don't want the slide to continue if the user clicks.
Cheers... Rick

How to add an audio click box on a quiz slide - adobe captivate 6?

Hi,
I'm trying to add an audio click box on a question slide. It works brilliantly on normal slides but theres no option to add a click box on quiz slides.
I'm trying to add audio on click. So, when somebody clicks that area they will hear a sound. Is there a way to do this on a question slide?
Thanks

Replace those old click boxes by shapes configured as buttons. Have a look at this post:
http://lilybiri.posterous.com/want-a-button-on-question-slide-in-captivate
Lilybiri

Captivate 3 - click boxes not working when published

I have a fairly large Captivate 3 file (131 MB .cp, 77 slides, most w/ audio) that I received from a vendor and am making some final edits. When I preview "next 5 slides" everything works great. When I publish though, the click boxes aren't working. I hear the click sound, but the action (continue, jump to slide, etc) does not occur. My gut feeling is that the file is fairly large and certain functions aren't being properly published. I have done all I know to reduce the size of both the .cp and published files (image quality, audio quality, deleting unused items, remove Adobe Connect features, resave w/ new name, etc).
Anyone know a potential cause and solution?

Hi there,
I have seen many instances when click boxes won't work. In this first instance I would suggest thatyou try removing the click box on one of the slides, insert a new one, publish and see if this makes any difference.
If, not then try copying all of your slides from the existing project to a new file. If one of the slides does not copy across it might be that some part of the original project has become corrupted.
In most cases I have found that removing the original interactive object: Click box, Text Entry Box etc and manually replacing this with a new one tends to address this issue.
Let us know how you get on.
Best - Mark
Visit the macrofireball blog

Captivate 7 Click box and bottons not able to open an URL on a new window

I inserted a button and a click box in CP7 to open an URL on a new window. The URL opens but in a New Tab. There is an issue that the URL cannot be opened on a NEW WINDOW, I am using IE and Chrome. Do you have any ideas about this issue and how to troubleshoot it? I tried with Safari and it works fine.
Thanks, Jorge - Adobe Captivate 7 user.

Hi Jorge
It's my understanding that all you can do is to configure the link to open in a new "whatever". Whether you get the link opening in a tab or a window is left up to the browser and how the particular user has their browser configured. For example, I use Firefox and when I look at its settings here is what I see.
I'm guessing there must be a way to force a new window, because I do see new windows appear. But I think in those cases folks are doing it by using JavaScript.
Cheers... Rick

Click Box not working in Captivate 5

Why do simple things sometimes seem hard?? I have a click box created and set to "jump to slide x" when clicked. This is on a presentation imported from PP 2010 and using Captivate 5. When clicked in preview mode, the slide simply goes to the next screen rather than jumping to the one I want. I notice there is already a click box created automatically on every screen of the imported presentation. When I remove it, the presentation automatically goes to the next screen rather than waiting for the user to click to advance. I want it to advance by the user clicking the forward arrow in the player controls. If I leave it on screen, it seems to override my added click box. Here is what my click box settings are:
Here is what the click box looks like on the screen. You can see that I resized (moved out of the way) the large click box automatically created by Captivate:
This is using XP for a course that will be published in SCORM. As always, many thanks for helping!
Lisa

Ah ha! Yes, I do have a quiz. 17 scored questions scattered throughout the course. Do I need to move the "jump to" slide before the last question then (or somewhere else as long as it's before the last question)?
Thanks!
Lisa

Multiple Click boxes in Captivate 5

Hi
I'm a new user of Captivate (using 5) and trying to figure out capabilities and suitability to my needs. I've also searched through the forum and can't find similar so I apologise in advance if this has been answered.
Ideally I would like to produce a slide in my Captivate project where a user is presented with multiple boxes containing text. Say 6 boxes. This would initially just be for a learners reflection, so no scoring required. The User would have to select 3 of these boxes (any box, no right or wrong) to progress to the next slide. I envisage the user clicking on each box which would then remain highlighted until all 3 selected.
Does this make sense? and can anybody reccomend a work around? Is this something which could be achieved with 'click boxes'
Any advice appreciated.
Marek

Thanks Rod. Great suggestion. I actually picked up the widget on Thursday as the 'drag and drop' interaction was something I initially saw as the ideal route.
Its such a good tool and very simple to use. There are one or two little additions I would like to see. Unless you can already do this and I haven't quite figured it out.
- The ability to place a drag item on alternative targets
- allow the drag items to be visable after been placed onto target.
Can this already be done??
I would certainly recommend the widget though. Its excellent.
I'm just getting around to trying some of the initial suggestions and will report back.
Thanks

Click boxes and buttons not working in Captivate 3 published projects

I really, really, hope that someone can help me...
we are migrating from Centra/Saba LMS to Connect Pro LMS and while taking our "old" SCORM projects and posting them to the Connect Pro server we have encountered an issue...and the reason it's very hard to trouble shoot is that it's not all of the projects....??
Once a project is pulished none of the buttons or click boxes are working - for instance we use a play button on the frist slide for students to enter the course - you click it nothing happens (except when you mouse over the button it does change color)...same with the click boxes - I can use the progress bar to move froward but anything I click just doesn't respond...
Has anyone encountered this? and I hope know something we can do?
THANKS SO MUCH,
Jen

Do your published projects work outside of your LMS?
Or is it just inside the new LMS that it isn't working?
Usually buttons and click boxes not working is because your slides are pausing before the button becomes active.
What version of Captivate and Flash are you using?

Sound with Click Box

Hi,
I have a series of photos on a slide and for each an audio
track. Currently using a rollover caption (minus the text) to play
the sound track. The client would prefer to be able to click on the
photo to hear the audio track. How can I do that? I have tried the
clickbox but it plays the imported audio as soon as the slide
appears.
Any help would be appreciated. As usual, thanks in advance
for the help!
Gary

Hi Gary
What you could do is change that Rollover Caption to a
standard caption. Well, sort of. Unfortunately there is no magickal
way of changing from one type of object and transmogrifying to a
different type of object. So you would need to delete the rollover
caption. Then insert a standard Text Caption and configure it as
you have the rollover. The trick here is that you would stage the
Click Box object so that it paused the slide at a particular spot.
Perhaps at half a second in. Then stage the invisible Caption with
the audio to begin at perhaps 0.6 or 0.7 seconds in. Configure the
Click Box to simply Continue (That's the default setting anyway).
The end result should be that the slide pauses, then after
your user clicks the Click Box, they hear the audio.
Hopefully this was helpful to you... Rick

Adobe Captivate 4 - CLICK BOX

Hi all,
I used to work on Captivate 3 but I passed to Captivate 4.
The problem is that now using the new Cap.4, when I assign a link
to a CLICK BOX (To open a another project) and press OK the link
seems fine but when close and come back to the slide I find that
the software had changed my link to another one. I rebooted the
software but the problem is persisting. Did any of you already have
this problem??
What should I do?
Thank you.

Hi there
When you use "Open URL or File", you specify just that. The
URL to a page. Perhaps
http://www.Google.com. Or a file
name as in SomeFile.htm or SomeFile.PDF or SomeFile.DOC.
When you use "Open other project" you generally browse to and
select the Captivate Project File (.CP) and Captivate sorts the
output type on its own. The big issue with Captivate 4 is that we
used to tell folks (in Captivate 3) to use this option and simply
ensure all the output files are in the same folder so that they may
find one another. Unfortunately this is no longer the case. For
example, if I place my project in C:\Projects\BoffoProject and use
Open Other Project, Captivate 4 now will expect to find the file it
is linking to in the same folder path on whatever PC it is copied
to. That's an unfortunate thing as you now will have to ensure you
specifically create that path to make things work.
Cheers... Rick

How to suppress click sound on click boxes

We are trying to suppress the click sound when user clicks on
a click box. We see how to suppress the sound on the mouse , just
not on the click box. Has anyone been able to do this?
Thanks.

See this technote... I put the stop.swf file on the first
frame of every project I build and set it to display for the rest
of the project.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.f50d5354&extid=f50d5 354&dialogID=59732725&iterationID=1&sessionID=48305cca69ab7a1e5f54&stateID=0+0+6084563&mod e=advanced

Captivate 6 is Crashing when inserting click boxes and other issues

Desperately need help because I have never seen anything like this. I use Captivate 6 in the workplace and have not run into an issue like this in the 9 years I have used Captivate.
Captivate will not open any new projects (800 x 600 or 640 x 480 etc.) Nothing happens. When I open 1024 x 768 (the project size I have been using for the last year), a new project will open but when I try to add a click box, I get an error message "A fatal error has occurred and the application is being terminated. Adobe Captivate tried to save all your work int he respective project folders as "cpbackup" files. Please restart Captivate. This has only been happening for a week.
When a coworker or IT employee signs onto my computer under their profile, Captivate works fine for them. I went to another co-workers desk who has Captivate and when I sign on her computer under my profile, I have the same problem so we figured my work profile was corrupt. IT set up a new profile 2 separate times, I have uninstalled and re-installed 3 or 4 time and nothing works. We are on a network but Captivate is installed on my C:Drive and I save all my files on the C:Drive.
The odd thing is if can open up files I have worked on this past year (even up to 2 weeks ago), they are fine and I can insert click boxes without any problems. It just happens when I try to create a new file.
We have Adobe volume licenses at work so I can not call and get support and none of us can figure this out. I would be really grateful for some help!!
Thanks,
Jeff

For instructions about how to reset the Preferences folder or Clear Cache, see the suggestions on this page:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-tech niques
If you want 300 more troubleshooting tips for Cp, you'll need to read the book:
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

Adding Click box makes Captivate freeze up and end in error and closing down.

Since the patch yesterday, everytime I go to add a Click Box to a slide, Captivate freezes, says not responding at the top and eventually the ol' "Captivated ended in error, send error info to Microsoft". I have lost my work so many times today. I have cleared all temp files, etc. shut down, powered down, etc. to try and clear whatever it is, but it is still happening. The project and Captivate was working ok yesterday. Just the "usual" Captivate locking up and falling down. I am using this on Windows XP.
Message was edited by: donnaj Actually, now when trying to record a new slide Captivate locked up and I got the message. In fact I had to HARD BOOT the system...
Cannot do with Captivate today really. Apart from changing sizes of highlight boxes.

Hi there
"I do not see any documentation stating a limitation."
This is true. You seldom (if ever) see things like this in any manufacturer documentation. After all, their goal is to sell the product and tell you how great it is and how it will address your needs. Limitations are viewed as a negative, so they are typically omitted. I'm sure Toyota didn't have any docs that said that "oh yes, and by the way, sometimes the gas pedal will stick". Or Microsoft doesn't say "by the way, Windows will sometimes crash on you and you will have to totally reinstall our operating system when that happens".
Things like project limitations are learned by end users sharing their collective experiences and wisdom here and in other places on the web. Captivate has always had a size limitation. Often we recommend that folks keep projects somewhere between 50-65 slides as a common "rule of thumb" guideline. Our hope is that a future version will remove any such limitations. But my guess is that you will then see some other unexpected issue emerge. Such is the nature of the software beast.
Another thing that is never mentioned anywhere except in third party materials is the fact that Captivate projects should not be placed on a network unless you are doing that as a backup mechanism. You never want to place a project on a network drive, then open Captivate and proceed to open the project and make edits while the project is on the network drive. Working in this manner holds the risk of completely corrupting your project and rendering it unusable.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 4 No Click Box Sound

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