Captivate 4 not publishing

I'm having a recurring problem with Captivate 4, in the Technical Communications Suite. I'm running it on an Xp desktop and a Vista laptop. I can create the projects fine, but when I try to publish them or preview them in the browser, nothing happens, The preferences don't show any settings for SCORM etc.
The installation of Technical Comms Suite 2 had problems on the desktop, but the laptop upgraded perfectly. But now I can't publish,'
Any suggestions?

Hi there
You might try opening the preferences dialog and turning off any of the compression settings.
Click the image below to view at larger size.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

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Captivate 3 Not Publishing

I know there are many threads on this topic, but I've tried almost every solution that I've seen, and none seem to work. I have a small project (15 slides) with no audio, not even 3,000 KBs. Sometimes it will publish, but with certain projects, Captivate seems to get stuck publishing at the "Writing Tags to stream to SWF" stage.
Things I've tried:
- I thought the problem could have been due to a Flash 10 update, so I uninstalled Flash 10 and reinstalled Flash 9. That didn't work, so I repeated the process with Flash 7 and 8. Nothing.
- I have rebooted the computer 5 different times. (Mainly due to Flash installs and uninstalls.) Doesn't seem to make a difference.
- I removed all unused items.
- I did a Save As.
- I tried publishing to a different location in order to not make the final name as long (ie, my Desktop)
- I am not publishing to a networked location.
- I removed compression. I removed advanced compression, compress compiled SWF file, and Compress Full Motion Recording file. (I tried publishing will all removed, just one removed, two of the three removed, etc. Nothing helped.)
- I cleaned out my temporary internet files and cookies.
- I defragmented my computer.
Nothing has made any difference. Does anyone have any ideas of anything else I could possibly try? I'm at the end of my rope here.
If you have any ideas I would greatly appreciate it! Thank you so much in advance.
Carol

Thank you for the help Erik. Unfortunately, I tried both of these to no avail. It seems to get stuck at the "Writing SWF Tags to Stream" part.
What's even more weird is that I can publish other files, but some I can't. (I work with a lot of different projects). I guess it could possibly be something that's in the file, but I'm not sure what since the only thing that's in there are the background images. Since it's still occurring when I copied the slides from the previous file and I'm still having the same problems, this is the avenue I'm pursuing next, but there doesn't seem to be anything else in there!
If anyone has any other ideas, I'm absolutely open to it! Thanks again!

Captivate 6 not publishing video files

Imported video files preview correctly from Captivate and are in the published SWF folder; however, the published product does not show the video.
There was some information online from a few years ago about a fix that required replacing some files in Captivate program folders, but the link to the replacement files is apparently too old to work (goes to an Adobe site but not one with patches or fixes).
Any help is appreciated...

Upload your content to a web server or LMS and test from there.
If that doesn't work, and you can confirm (by viewing the files on the server) that the video files made it there, then check with the web server admin to make sure they have allowed the mime-type for these video files.

Have Adobe Captivate 6 (not interested in upgrading)- Struggling to publish a simulation in a format that QMP can pickup - QMP needs a qml file. previous versions had no problem all had tick boxes for QMP in the Quiz - Reporting Settings but this version

Have Adobe Captivate 6 (not interested in upgrading)- Struggling to publish a simulation in a format that QMP can pickup - QMP needs a qml file. previous versions had no problem all had tick boxes for QMP in the Quiz - Reporting Settings but this version does not have. If i publish to Flash QMP does not see the file.

Re:
The quiz review button is inconsistent - sometimes it shows the ticks and crosses other times it doesn't - did you find a solution? I'd dearly like to be able to tidy up the ticks!
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Sharon

Captivate 5 not working with LMS when linking to AICC published file

When we publish and link our Captivate 4 files. Everything works fine. Now that we've upgraded and tried launching the Captivate 5 files. We only get a loading screen. Can someone help us? We provide training for over 10,000 employees and train several departments to use Captivate for our LMS, but now with Captivate 5 not working it brings up a big issue for us.

another HotFix worked for me:
This is with reference to the issue you are facing with AICC courses on LMS.
Please follow the steps mentioned below and let me know if this solves the issue for you.
1.       Close Captivate if already launched.
2.       Navigate to Captivate installed folder ( For Ex : C:\Program Files\Adobe\Adobe Captivate 5)
3.       Navigate to folder “Templates”
4.       Open folder “Publish”
5.       Open folder “AICC”
6.       Rename the HTM file “default.htm” to “default_old.htm”.
7.       Download the zip the file from https://acrobat.com/#d=rZv8-z9C0z4PPMpqjbkZIQ , Unzip the contents and copy the HTM file “default.htm”
8.       Paste it inside “AICC” folder.
9.       Launch Captivate and open the project.
10.   Re-publish the project and upload the content to LMS.
Let me know if this solves the issue.
Thanks,
Ashwin Bharghav B
Adobe Captivate Team
hope it works for you!

Adobe Captivate not publishing results

Hi,
We appear to be having a problem with Captivate where it's not publishing results to a network drive.
We have applied the fix as details below:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
3rd tab along, click 'Always Allow'
Add
T:\
\\my-network-path\tdrive\
I have tried this however its not publishing results.
Does anyone have any ideas on why this would not be working?
Thanks

The Flash Global Security settings govern whether or not content on a LAN or remote drive will play properly for the user that adds this location to their trusted settings. However, it doesn't necessarily give you PERMISSION TO UPLOAD published content to that location.
If you're having difficulty getting Captivate content published TO the location (as opposed to playing it from there) then you need to investigate whether or not you have write permissions for that folder. This is network administration thing, not usually connected to Flash security. It could also be that there is some restriction built into your IT network that will only allow certain filetypes to be uploaded.
Bottom line is that you may need to check with your IT dudes.

I'm using Captivate 8 and publishing courses to our LMS. As an end user, I can complete a course using IE, but not Chrome. Is there a setting that I am missing for other browsers?

I'm using Captivate 8 and publishing courses to our LMS, Cornerstone OnDemand. As an end user, I can complete a course using IE, but cannot complete the same course when using Chrome. Is there a setting that I am missing for other browsers?

guess what it says java file. So yes i'm sure. Sarcasm. Not the best way to encourage a total stranger to help you. Then there's
Sorry if i wasn't more clear but was that response needed?No it wasn't needed, but I'm not the one asking for help so I have the luxury of not worrying too much about it. It's extremely frustrating trying to drag relevant information out of someone, and makes one less inclined to bother.
Anyways, there's still nothing in this thread that actually explicitly says "there is a file called VolcanoApp.java in the directory where I'm running javac from" and I really can't be bothered banging my head against the wall any longer. You've made a silly mistake, or a false assumption. We all do it from time to time. My advice is, take a break, go for a walk and re-visit this in a while. You'll probably spot the mistake right away.

Projects first created in Windows are now not publishing correctly from a Mac

I've been using the Windows version of Captivate for months without issues, putting together a large number of HTML5 courses, non-responsive. Lots of custom javascript via the 'Execute JavaScript' action for smartshapes, etc.
I just purchased a new Macbook Pro and then purchased a subscription license for Captivate. Now my cptx files that were working fine when opened and published from Windows Cp are very not publishing correctly - the javascript does not execute, etc. Everything *appears* fine within Captivate but I get issues upon preview/publish.
Thank goodness I have the 30 days to cancel the subscription and get a refund...but before I do that - has anyone else tried switching to a Mac and run into problems with Captivate projects?
Both machines have 8.01 installed. The only thing I can think of is, after installing 8.0 via the subscription download, I then did the 'Check for updates' and it went and downloaded and installed the 8.01 update. When I did this on Windows I followed the directions on a blog post somewhere (sorry - I forget the name!) that stressed deleting some directories on the machine first before running the update. I assumed the subscription files would be fixed/patched....

After struggling with this last night I took a look again this morning and narrowed down and corrected the problem. Basically, this is what happened to cause the issue and how I resolved it. Hopefully it helps others in the future.
Steps
Create project in Windows version of Cp (I was using version 8.01).
For my client's requirements, which are quite unique and complex compared to the typical Cp project, custom quiz questions/scoring had to be developed. Since these are HTML5 (non-responsive) courses, and Javascript is the fastest/most efficient way to do this, I used Javascript extensively for quizzes via the 'Execute Javascript' action. So for quiz questions, each answer is simply a smartshape (transparent, with answer text in it) that triggers the 'Execute Javascript' on click. In addition, on many of the quiz slides there are Edge Animate/HTML5 interactions embedded.
Worked fine on windows upon publish. But when I opened on a new Mac and published, when a question answer was clicked nothing would happen.
Turns out the problem seems to be with the text in the Javascript window. I think it somehow gets corrupted, though it looks fine. I had to literally delete the javascript, save it, and then copy it back in. Once I did that, it works.
I've invested too much time in this project so far, so don't want to risk any more major issues popping up like this, so I switched back to Windows and canceled my subscription this morning. Fortunately I have a license from my employer for Windows and will just use that with Boot Camp.

Captivate crashes on publishing HTML5 output with a widget that uses "requires" tag in oam.xml

Has anyone else run into this problem?
I have an HTML5 widget that depends on certain (small) image files.
When I try to wrap those image files in the oam.xml file via the <requires> tag, the widget places on the Captivate stage just fine, but Captivate crashes on publish.
Remove the <requires> elements (but leave the empty tag) and it publishes just fine, but the images don't make it into the published folder.
Here is the oam.xml file:
<?xml version="1.0" encoding="UTF-8"?>
<widget name="PBEAWidget" id="com.iastate.widgets.PBEAWidget"
       spec="0.1b" jsClass='PBEAWidget' sandbox='true' width='180' height='30'
       xmlns="http://openajax.org/metadata">
    
<requires>
<require type="folder" src="assets/images"/>
</requires>
    
    <javascript src="js/PBEAWidget.js"/>
    
    <properties />
    <content type='fragment'>
    <![CDATA[
<div id="ConnectionDiv" style="display: inline-block; padding: 4px; vertical-align: center">
<img src="images/lights-02.png" id="statusLight" width="16" height="16" alt="Connection Status" style="position: absolute: left: 0; top: 0; margin-bottom: 2px; cursor: pointer"/>
</div>
<div id="FeedbackDiv" style="display: inline-block; padding: 2px 6px 0px 6px; height: 28px; border: solid 1px #fff; border-radius: 6px">
<img src="images/icons_01.png" id="createFeedback" width="24" height="24" alt="Write Feedback" style="cursor: pointer"/>
<img src="images/icons_02.png" id="finishFeedback" width="24" height="24" alt="Submit Feedback" style="cursor: pointer" />
</div>
<div id="PrintDiv" style="display: inline-block; padding: 3px 6px 0px 6px">
<img src="images/icons_03.png" id="printCourse" width="24" height="24" alt="Print Course" style="cursor: pointer" />
</div>
</div>
]]>
    </content>
</widget>

Hi
Can you please forward the file, or share it in a shared location, so that we can look into the issue?\
Thanks,
Mohana

Can preview, not publish

I am using Captivate 4 on Windows XP. I have several cp files I am working with. All publish to swf except one. This one file allows me to preview, but not publish. There is no error message generated. I click the "Publish" button, the mouse pointer turns into an hourglass for a few seconds and then nothing happens...have waited 10 minutes without a response.
I have tried:
publishing to swf, exe, avi, etc
turning off compression
importing slides into blank presso
having user on different machine try it
I am at wits end, so any help is appreciated!

Hi there
Are we to assume the Publishing Process failed for the user on the other machine?
Assuming the answer to that is yes, I might surmise that the only real option left is to create a new blank project sized identical to the first. Then copy the slides from the errant project to the fresh one and publish from the fresh project.
You should also report this as a bug to Adobe.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

5.5 not publishing to MP4

Captivate 5.5 not publishing well to MP4. Works fine in SWF. When we pulish to MP4 the first frame text animations seem to freeze, second frame through the end works fine.

Hi there,
Welcome to Adobe Community.
Is it happening when you check this on a new project?
Have you tried any other text animation?
Try to copy all the slides and paste them onto a new blank project and then publish and see if that helps.
Thanks!

Adobe Captivate 8 projects published to HTML 5 shows major loading problems and stops

Adobe Captivate 8 projects published to HTML 5 cause major loading problems in most browsers(IE 11, Chrome v. 35.0, Firefox v. 31). Loading… (screen)
The view stops after a while and only the Loading… (icon) can be seen on the page.
Is this a known problem with Captivate projects published to html5 and is there a way to fix it? What is wrong?
Test the html5 version of this project at: http://kurs.dokker.no/captivate/
and see for yourself what happends.

I changed the Preferences/Project/Start and End Preloader % to 25 and published the projects again. The course: http://kurs.dokker.no/captivate/elev/
stopped like before on one of the first slides, loading… screen like before in IE11.
In Chrome v. 37.0 the course worked badly, would not run, sound missing and buttons not working.
In Firefox 31.0 the course worked to a degree even if the program was advising to use another browser for this content.
In Opera 23.0 sound was missing and else working as bad as IE.
All this testes is done on a PC using Windows 8 connected på internet via ethernet, download speed: 66.57.
I would like to use the HTML5-format since it has a cleaner view than swf-files that appear to be jagged, but there is a lot missing before Adobe Captivates html5 publish is where it needs to be. Her are the complete html5 course and here are the swf based course for comparison.

Captivate 8 to publish as an executable file?

I do not see the option in Captivate 8 to publish as an executable file. Where am I missing it? I had no problem with any previous Captivate.

Hi There,
Please go ahead and update your Captivate 8 to Captivate 8.0.1. .exe feature is now available again on this patch.
Captivate 8.0.1 patch is live,you may download it from here : http://www.adobe.com/support/captivate/downloads.html
Readme for CP 8.0.1 : http://helpx.adobe.com/captivate/kb/cp8-patch.html
Regards,
Mayank

Captivate 5 not Reporting Quiz scores correctly in LMS

Our organization is transitioning to Captivate 5 from Captivate 4. We are using SumTotal as our LMS. I took a CP4 project and converted to CP5, then uploaded it as a test. The results were dismaying.
Captivate 5 Scorm 1.2 apprears to send scores to the LMS instead of scaled scores. For example; If you have 20 questions the scaled score should always be 0 to 100.
In the example I converted from Captivate 4, I have 15 quiz questions. In my first try I scored 60% on the Quiz. Captivate reported to the LMS a percentage complete of 0 and a score of 90%. In my second attempt I scored 80% (which is required for passing from within the Quiz setup) and Captivate reported to the LMS 100% complete and a score of 100%.
I repeat, all worked fine with the same course published as Captivate 4.
I work for a very large multinational company. This is a killer for us if we want to go forward with Captive 5. In fact, I have just spent a lot of money upgrading everyone in my department - money wasted if we can't use the output with our LMS.
Does anyone have any ideas, and is there a way to get to someone at Adobe if this forum is unable to provide answers?
Sorry to sound panicked, but I guess I am.
Frank

Hi all
You're absolutely right. Adobe silence is extremely unsatisfactory and unprofessional. Below are the email correspondences. Does anyone know who are the President or the CEO and the email address? I think it’s about time to find out why from the top man himself.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Tuesday, 21 September, 2010 12:00 AM
To: '[email protected]'
Subject: FW: Quizzing related forum posts?????
Importance: High
Hi Vish
Please furnish me with your updates immediately.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Sunday, 12 September, 2010 8:18 PM
To: '[email protected]'
Subject: FW: Quizzing related forum posts
Hi Vish
Any updates? My timeline is behind schedule.
Thanks & regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Friday, 10 September, 2010 1:24 AM
To: 'Shivaswamy Viswanath'
Subject: RE: Quizzing related forum posts
Hi Vish
Thanks for following up the issues. Attached, please find the files requested.
Hope it helps.
Best regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Thursday, 9 September, 2010 11:35 AM
To: [email protected]
Subject: RE: Quizzing related forum posts
Hello Flavian,
Can you share the cptx file with us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 10:17 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
Yes, they are all checked.
Please revert soonest.
Thanks... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Wed, 8 Sep 2010 15:48:38 +0530
To: [email protected]<[email protected]>
Subject: RE: Quizzing related forum posts
Hello Flavian,
Looks like the interaction data for the question is not captured. Can you please check whether ‘Report Answer’ option is checked in ‘REPORTING’ accordion of Quiz PI for all question slides? If not, can please enable this option and check it out?
Thanks,
Vish
From: Flavian Lim [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 2:17 PM
To: Shivaswamy Viswanath
Subject: RE: Quizzing related forum posts
Hi Vish
Attached, please find a copy of the student record file as requested.
Thanks & regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Wednesday, 8 September, 2010 2:50 PM
To: [email protected]
Cc: Suresh Jayaraman
Subject: RE: Quizzing related forum posts
Hello Flavian,
Thanks for the reply. Regarding the thread Captivate 5 not Reporting Quiz scores correctly in LMS we would like to investigate further. Can you share those XML files with us? It can be found in Wamp Server, captivate results folder. Can you please zip it and send it to us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Sunday, September 05, 2010 1:31 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
The configuration is exactly as described in the Adobe help. Both the quiz and Wampserver is on the same machine. The rest is as per stated on the forum thread.
By looking at the results of the Cp5 Quiz Results Analyzer, does it make any sense? The statistics doesn't fit in at all.
Appreciate your interest in this issue. Hope we can work towards resolving this issue.
Best regards... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Sun, 5 Sep 2010 11:39:40 +0530
To: [email protected]<[email protected]>
Cc: Suresh Jayaraman<[email protected]>
Subject: Quizzing related forum posts
Hello There,
This is Vish from Adobe Captivate Team at Adobe. I have observed multiple threads from you on the issues you are facing with Quizzing feature. I thought of mailing you to know the issues you are facing so that I could look at them. Can you please mail me those issues and if possible few sample files too?
Thanks,
Vish

Captivate 3 Not Responding

I have created a couple projects in Captivate 3 and published
these projects as an SWF file. After viewing the published project,
I may notice an error I made with information or something and need
to make changes. I've deleted the SWF file that I published, and
then tried to open the Captivate file that I had previously saved
and the program won't open. After a few moments of nothing, I've
checked the task manager and Captivate 3 will say "Not responding"
and I've had to start the project all over again.
Any ideas why this may happen? Should I not delete the
original published SWF file until I publish another?

No reason to delete the published SWF; it is related to the
.CP file only as output.
Questions: how big is your presentation in bytes? Audio? Any
other programs open that might be diverting resources from
Captivate?

Captivate 4 not publishing

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