Captivate 4 not recording mainframe emulator demo

I had used previous versions of Captivate to record simulations of our proprietary mainframe system. Since upgrading to 4 a couple years back, I am no longer able to get Captivate to recognize the keystrokes or the screen changes. It captures the first screenshot only and then nothing. Could there be an option/property I have set wrong?
Thank You

Hi there
Is this really the same question you asked a year ago?
Click here to view that thread
And if it is the same issue, is it one you never resolved or is it one you resolved for a while and it has since returned?
Sometimes the answer is simple. Perhaps you turned off Automatic recording and have shifted into Manual mode.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

Pause key not working whilst recording a video demo.

Hello,
The title says it all really. I've set the pause key to various different keys and have then pressed them whilst recording a video demo with narration.
On video playback, it is clear that the video recording was not paused at any point. What is the issue here? Is there a particular solution?
It isn't project specific as I have tried setting up various projects. The key is definitely set up in preferences and I always run Captivate with admin rights.
Is this a bug or am I missing something?
Thanks,
Jordan

Hi Vocusjordan,
Thank you for contacting Adobe Support.
The pause feature functionality in case of video demo is not available in Adobe Captivate.
However we appreciate for providing us the feedback and so you can use the below mentioned link to ask for a feature request:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Thanks
Loveesh

When recording a Video demo slide in Captivate 8, pressing the [END] key takes more than a minute to stop the recording. Why is there such a lag?

When recording a Video demo slide in Captivate 8, pressing the [END] key takes more than a minute to stop the recording. Why is there such a lag? Additionally, the software I record experiences terrible lag times. For instance, It may take 15 seconds to display a 2-digit number I typed into a blank field. the same software has no lag issues when I'm not recording it.

Yes and no. The CPTX file is on my PC. Our software that I'm making the demo of is on the network. but I'm not the "IT Guy" so I can't provide specifics; however, I work at a computer software company and we probably have more servers than employees. The network hardware is kept current. I've been making similar tutorials for 10 years and haven't run into this issue until switching to the subscription Captivate.

Is there any way to PAUSE/RESUME the actual recording while recording a Video Demo slide in Captivate 8?

If I have to take an "off-screen" action while recording a video demo slide in Captivate I am forced to END and start a separate video demo to continue.
This fragments my demo and seems an unnecessary set of steps.
Is there a way to pause the recording for long enough, say to clear my throat, and then resume?
Thanks.

Hi kjjr54,
Please refer to the link below:
Create Mobile Learning & Elearning Content. Screen Capture, Screen Recorder | Adobe Captivate 8
Hope this helps!
Regards,
Sheena

Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "e

Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "everything".
We're running 5.5 as an administrator on Windows 7 and my co-worker is trying to capture a webinar (GoToMeeting) with Captivate and it is not recording anything in the GTM window, except the last slide. Anyone have this problem or know a fix? Not much is mentioned in the Adobe forums.

Captivate simply doesn't 'hear' some screen events on certain applications and you just need to resort to doing manual captures at these points.
I usually set up my manual capture button to be F2 so that I can hit it with my left hand while my right hand is on the mouse navigating through the task.

Cp6 Mac - does not record audio in Video Demo mode?

Cp6 / Mac OSX Moutain Lion - does not record audio in Video Demo mode - why is it not working?

Please see this thread:
http://forums.adobe.com/message/4732524#4732524

Captivate 7 not recording clicks suddenly

I have been using Captivate for about 2.5 years now and have never experienced this problem. Two days ago, I didn't have an issue, but today it will not record my "clicks" when attempting to record a software simulation. However, it will record any keyboard actions. I've checked settings and it is set to automatically record, so I'm not sure what's going on. Any suggestions or help would be greatly appreciated! thank you!

Create another document and try again.

Captivate 4 will not record software simulation with Windows 7

Hi,
I have a Dell M6400 labptop, 32-bit, operating system is Windows 7. The patch I downloaded through Help->Updates-> on Captivate fixed
my microphone problem, but did not help the software simulation problem.
I get as far in the process as having the screen setup with the red bounding box and controls visible. After choosing automatic I then click on the record button. There is a shutter sound, but it won't save anything. I get back to Captivate and it has not recorded anything.
I then installed it on my main computer which is 32-bit and uses windows xp. I did exactly the same thing as my above mentioned laptop and it did the software capture beautifully. So it must be the Windows 7.
I am disappointed that the patch didn't fix that. Will one be coming soon that will?

Okay, I have been trying to use Photoshop CS4 Extended as my software simulation. It refused to work on Captivate 4
numerous tries, but now for some reason it is working fine. The only thing that I did different was to go into Photoshop's
preference-->performance--> and the openGL was unchecked and I checked it. I think that Photoshop had a problem and turned off the
the openGL. I have the latest update for my graphic card, so I'm not sure why it affected the GPU.
I didn't think to try other programs, but now I have, and they are working fine too.
It could be that the problem was with Photoshop instead of Captivate.

Captivate will not record ALL screen movements

I have been using Camtashia and recently move to another
company where they want to start using Captivate. I just bought
Captiveate and I am getting very aggrevated! Captivate will not
record all my movements with the mouse or when a screen changes. It
appears that everything is driven by an actual mouse click. Only
when I move my mouse around and then click will it actuall record
the "action".
Please tell me there is a way for Captivate to record all
mouse movements, keystrokes, changes in applications just as I see
it when I am actually doing the recording.
I dont need all this fancy highlighting and project wizards,
I just simply want Captivate to record EXACTLY what I do and see
while I am recording.
PLEASE HELP!

Hi Tmy8ster and welcome to our community
No doubt you are frustrated if you are expecting Captivate to
behave like Camtasia. Yes, both create similar output, but both
accomplish it in entirely different ways.
Perhaps the following link to a thread where I attempted to
explain it will help:
Click
here to read the thread
Cheers... Rick

Getting Hot Corners to work with Captivate 6 Recording

I've been having trouble getting hot corners to work when I'm using Captivate 6 for desktop recordings. I've tried telling the program to record a custom resolution that is slightly smaller than the screen size to see if that would help, but neither that or full screen recording fixes it. When I mouse into the corners during a captivate recording nothing shows up, but if its not recording they work fine. Any thoughts?

Hello,
Welcome to Adobe Forums
Do you have Windows or MAC ?
Did you try a different user account on your computer for recording ?
Which recording option are you choosing ? (Video Demo, Automatic Recording or Manual Recording)
Could you upload some sceenshots to elaborte your issue ?
Thanks,
Vikram

Loading Webpage is not recorded

Hello,
i like to record a configuration of a WebInterface. There are
many links and inputfield. But after i click a link in the browser
a new Webpage was displayed but it was not recorded in captivate.
After i type in a new inputfield - captivate display the current
page. Is there a option to make a realtime recording? Caputure
exact whats on the screen ?
Best regards
Christian

Hello Christian,
Welcome to the Captivate community. Are you trying to capture
screens in Mozilla Firefox or Opera? If so, you will need to press
the Print Screen key to get Captivate to capture the screen action
you require.
You can switch Captivate into Full Motion Recording mode
(Press F9 to Start and F10 to Stop) but I would not recommend it
for the following reasons:
1. Full Motion Recording is not designed to capture more than
a few minutes of video
2. You cannot edit any slides captured in FMR mode.
Regards,
Mark
Adobe Community Expert

Internet Explorer not recording scores for SCORMS

I am having a problem with Internet Explorer not recording the scores for SCORMS developped in Captivate 7. A Forum in Moodle suggested that the problem is that Internet Explorer always has an error with the instruction DoBeforeUnload. I can see that this is always causing a problem. Do you have any suggestions or work arounds for this?

I am using Captivate 7 to produce the SCORMS, and the courses are hosted in MOODLE 2.5. The scores are recorded well in google Chrome but not in Internet Explorer. I have been trying out the courses with Internet Explorer 10 and 11 and both produce the same error:
A moodle forum suggested that IE10 and IE11 do not like the command DoBeforeUnload, and need the command BeforeUnload. (I have checked the Moodle SCORM API and the commands and scores are being sent.)

Can not record the animations of my software

I have just started using the software. I was very excited
how easy it was to use and record a demonstration of our new
imaging software. But when I played it back in Preview it did not
record or show the animations that are in our software between
screen clicks.
How do I get it to do that.

Okay, is it possible to create a movie in the "normal" way,
using regular recording (demo / assessment / etc.) and then go back
and get the "action" using a new movie using FMR mode. Then you
could import or copy/paste the full-motion into the original movie.
Does that make sense to you? I'm a little handicapped not knowing
what you are recording, or wanting to, exactly. HTH!

OFT for web : does not record in popup windows

Hello (again)
I have a question :
I tried openscript to test my application (oADF based) and although it was got popup windows, all is working fine and recording.
Now with OFT for web, popup windows are not working (in recording mode, in popup window, buttons are not working) and not recorded !
Is there something in OFT for web parameters that I should change to have same behavior than openscript ?
thank you
Michael.

Hi,
OFT comes with an Embedded browser so while record all navigations must be with in that browser only. You can try OFT Demo application see if you have any external pop ups in there as far as I have seen that demo application does not have any pop ups. Any external windows will not be recorded in OFT as far as I know. You can use Open script to do recordings in the external window.
IE popups can be handled in OFT for example the the https web page intialization warning IE pop up can be handled.
Thanks

Captivate stops recording

Captivate stops recording when I select a drop down icon in an application. This has just started, not a problem in the past

Hello,
Few questions:
What version of Captivate?
When you are referring to an application drop down icon, is Captivate recording up until that point and then it doesn't record you clicking on the drop down icon?
If so, what happens when you press the "Print Screen" key on your keyboard?
Doug

Captivate 4 not recording mainframe emulator demo

Similar Messages

Maybe you are looking for